Funko
About Funko
Funko, Inc. is a publicly traded pop-culture consumer-products company headquartered in Everett, Washington. It designs and sells collectible figures, fashion accessories, apparel, plush products, homewares, vinyl records, posters, and other licensed merchandise tied to movies, television, streaming, gaming, music, anime, sports, and other entertainment properties.
Funko’s best-known product family is Pop!, but the company also operates the Loungefly and Mondo brands. Other current product lines include Bitty Pop!, Mystery Minis, Pop! Yourself, Funko Soda, plush, action figures, and digital collectibles. Funko sells through large retailers, specialty stores, online channels, distributors, and its own direct-to-consumer stores and websites.
Current CEO Josh Simon joined Funko’s leadership in 2025 and continues to serve as Chief Executive Officer and a director. For 2025, Funko reported approximately $908.2 million in net sales and 1,104 full-time employees worldwide.
Quick Information
Corporate Phone Number
425-783-3616
This is Funko’s current SEC-listed corporate telephone number.
Customer Service Number
Funko does not prominently publish one universal U.S. Customer Service telephone number on its current support pages.
Customer inquiries are routed through the official Customer Care form:
https://funko.com/Contact-Funko-Customer-Care-Form/
Corporate Office Address
Funko, Inc.
2802 Wetmore Avenue
Everett, WA 98201
United States
Headquarters Address
Funko, Inc.
2802 Wetmore Avenue
Everett, WA 98201
United States
Funko’s current SEC filings identify this as its principal executive office.
Funko primarily handles general Customer Care through its online support form.
Its Terms also provide an official email route for questions or complaints regarding products and services, while its privacy materials list separate privacy contacts.
Industry
Collectibles, Toys, Pop Culture Merchandise, Fashion Accessories, Licensed Consumer Products, Apparel and Entertainment Merchandise
Current CEO
Josh Simon
Josh Simon was appointed CEO in 2025 and remains current Chief Executive Officer.
Current CFO
Yves Le Pendeven
Funko’s fiscal 2025 Form 10-K identifies Yves Le Pendeven as Chief Financial Officer.
Current Board Chairman
Charles Denson
Current company filings identify Charles Denson as Chairman of the Board.
Number of Employees
1,104 full-time employees as of December 31, 2025
This included:
870 in North America
211 in Europe
23 in Asia.
2025 Revenue
Approximately $908.2 million in net sales
Funko reported this figure for the year ended December 31, 2025.
Stock Listing
Nasdaq
Ticker:
FNKO.
Corporate Office Hours
Funko does not publish normal public office hours for corporate departments.
The Everett flagship retail store is currently open:
Monday through Sunday: 10:00 AM to 6:00 PM.
Website
Investor Relations
Careers Page
https://funko.com/careers-pages/careers-landing.html
Current career categories include e-commerce, wholesale, product, customer service, intercompany operations, marketing, finance, and other functions.
Funko Products & Services
Funko develops a broad range of licensed products around entertainment, sports, gaming, music, anime, and internet culture.
Funko Pop!
Pop! is Funko’s flagship stylized vinyl collectible line.
Characters are produced across hundreds of licensed entertainment and pop-culture properties and sold through Funko, retailers, exclusives, conventions, and specialty partners.
Bitty Pop!
Bitty Pop! takes Funko’s collectible format into miniature scale.
Current products include individual miniatures, mystery packs, 2-packs, 4-packs, 12-packs, towns, rides, display pieces, and Bitty City products.
Pop! Yourself
Pop! Yourself allows customers to build personalized Pop!-style figures.
Customized purchases are currently final sale and cannot be returned or exchanged under Funko’s standard returns policy.
Mystery Minis
Mystery Minis are smaller collectible figures sold in mystery packaging.
The exact character is typically unknown until the package is opened, creating a blind-box collecting experience.
Funko Soda
Funko Soda combines stylized collectibles with soda-can-inspired packaging.
Some releases include chase variants that increase their appeal to collectors.
Action Figures
Funko develops action figures alongside its traditional vinyl products.
Its current SEC filings identify action figures among products marketed under the broader Funko brand.
Plush
Funko sells plush toys featuring licensed characters and Funko styling.
Plush is one of the principal product categories listed in the company’s current annual report.
Apparel
Funko produces licensed T-shirts and other apparel connected with major entertainment and fandom properties.
Apparel is sold through Funko, Loungefly, retail partners, and specialty channels.
Loungefly Mini Backpacks
Loungefly is Funko’s licensed fashion-accessories business.
Mini backpacks are one of its most recognizable categories, featuring Disney, Marvel, anime, gaming, film, television, and other fandoms.
Loungefly Handbags
Loungefly produces handbags and purses designed around licensed characters and pop-culture themes.
The brand combines fashion accessories with collectible fandom.
Loungefly Wallets
Licensed wallets and cardholders are part of Loungefly’s current merchandise assortment.
Designs frequently coordinate with the brand’s mini backpacks and handbags.
Loungefly Clothing and Accessories
Loungefly also sells clothing, pins, headwear, and other fashion accessories.
Funko’s annual report specifically identifies clothing and other accessories as part of the Loungefly business.
Mondo Collectibles
Mondo is Funko’s premium collectible brand.
It focuses on higher-end collectibles and limited-edition products aimed at dedicated entertainment and art collectors.
Mondo Posters
Mondo creates limited-edition screen prints, movie posters, and licensed artwork.
These releases often target collectors interested in entertainment art and specialty editions.
Mondo Vinyl Records
Mondo produces collectible vinyl-record releases and soundtrack editions.
Vinyl records are specifically listed among Funko’s current product categories.
Digital Pop!
Funko participates in digital collectible releases connected to the Digital Pop! and Droppp ecosystem.
Certain digital drops can include redemption tokens tied to physical Funko collectibles.
Homewares
Funko sells licensed home-related merchandise in addition to toys and collectibles.
Homewares remain a current product category disclosed by the company.
Funko.com
Customers can shop directly through:
Direct-to-consumer sales represented approximately 24% of Funko’s 2025 net sales.
Fan Rewards
Fan Rewards is Funko’s loyalty program for qualifying Funko.com and Loungefly.com purchases and participating retail stores.
Members can earn points and redeem them for qualifying discounts, rewards, and limited-edition access benefits.
Everett Flagship Store
Funko operates a flagship store at its Everett headquarters:
2802 Wetmore Avenue
Everett, WA 98201
The store includes exclusive products, Pop! Yourself experiences, displays, and large-scale fandom installations.
Hollywood Flagship Store
Funko also operates a flagship retail destination in Hollywood, California.
It is one of Funko’s major direct-to-consumer experience stores.
Buckeye Retail Store
Funko operates an additional retail location in Buckeye, Arizona.
Current Fan Rewards materials identify Everett, Hollywood, and Buckeye as participating physical retail locations.
Returns
Most qualifying U.S. merchandise can be returned within:
30 days of receiving the order
subject to exclusions.
Pop! Yourself, Digital Pop! redemptions, final-sale items, certain exclusives, and bulk purchases are among current exclusions.
Funko Corporate Phone Numbers
Corporate Phone Number
425-783-3616
This remains Funko’s official SEC-listed corporate phone number.
Corporate Headquarters Number
425-783-3616
Headquarters Number
425-783-3616
Corporate Office Number
425-783-3616
Customer Service Number
Funko does not currently promote a universal public consumer phone number on its Customer Care page.
Use:
https://funko.com/Contact-Funko-Customer-Care-Form/
Customer Support
Customer support is primarily handled through Funko’s online support form.
Customers can submit order numbers, item names, UPCs, attachments, return reasons, and detailed descriptions.
Online Order Support
Use Funko Customer Care:
https://funko.com/Contact-Funko-Customer-Care-Form/
Returns Support
Returns can be initiated through the customer’s Funko account.
Qualifying returns are generally allowed within 30 days of receipt.
Billing Number
Funko does not publish a separate universal consumer billing phone number.
Payment or order concerns should be submitted through Customer Care.
Sales Number
Funko does not publish a general consumer telephone sales line.
Consumers purchase through Funko.com, flagship stores, and retail partners.
Everett Flagship Contact
Funko’s current Everett retail page directs store questions to a dedicated email contact rather than a public store telephone number.
It asks customers to allow up to 48 hours for a response.
Investor Relations Number
Funko does not prominently publish a single Investor Relations phone number on the corporate overview page.
Investor information:
Media / Press Number
Funko routes media matters through its Media & Press channels rather than a standard consumer number.
Human Resources Number
No universal applicant HR number is prominently published.
Careers:
https://funko.com/careers-pages/careers-landing.html
Emergency / After-Hours Number
Funko does not publish a general corporate emergency hotline.
For emergencies at a retail location, contact local emergency services and store staff.
How to Reach a Real Person at Funko
For an online order, damaged item, missing product, return, website problem, Fan Rewards issue, or other consumer concern, use Funko’s official Customer Care form. The form allows customers to provide the subject, inquiry type, reason for return, order number, item name, UPC, website URL, description, and supporting attachments.
For a corporate matter, Funko’s verified headquarters number is 425-783-3616. For a retail-store question involving the Everett flagship, use the store-specific contact channel shown on the Everett location page. Customers should keep their order confirmation, photos, tracking information, and product packaging before contacting support.
Funko Headquarters & Corporate Office Address
Funko’s current corporate headquarters remains in downtown Everett, Washington.
Everett Corporate Headquarters
Funko, Inc.
2802 Wetmore Avenue
Everett, WA 98201
United States
Corporate Phone: 425-783-3616.
Headquarters and Flagship Store
The headquarters building also includes Funko’s flagship retail store at street level.
Current store hours:
Monday through Sunday: 10:00 AM to 6:00 PM.
Current CEO
Josh Simon
Funko appointed Josh Simon as CEO in 2025.
Current 2026 management information continues to identify him as Chief Executive Officer.
Current CFO
Yves Le Pendeven.
Current Board Chairman
Charles Denson.
Current Chief Commercial Officer
Kristin Hamilton
Funko announced her appointment in August 2026, with responsibility for global commercial performance across Funko, Loungefly, and Mondo.
2025 Employee Scale
Funko reported:
1,104 full-time employees
at December 31, 2025.
2025 Net Sales
Funko reported:
$908.2 million
in net sales for 2025.
Core Collectibles Revenue Mix
Funko reported that Core Collectible products, including Pop! Vinyl, represented approximately:
80% of 2025 sales.
Loungefly Revenue Mix
Loungefly products represented approximately:
17% of 2025 sales.
Direct-to-Consumer Sales
Funko reported that direct-to-consumer channels represented approximately:
24% of 2025 sales.
Current Main Brands
Funko’s principal proprietary brands currently include:
Pop!
Loungefly
Mondo.
Stock Listing
Funko trades on:
Nasdaq
Ticker:
FNKO.
How to File a Complaint Against Funko
Customers filing a complaint involving an online order, damaged collectible, missing shipment, return, Fan Rewards account, payment, product quality, Pop! Yourself purchase, or retail-store experience should keep the order number, receipt, product UPC, photographs, tracking information, and previous support history before escalating.
Step 1: Submit the Funko Customer Care Form
Begin with Funko’s official Customer Care form at https://funko.com/Contact-Funko-Customer-Care-Form/. Select the correct inquiry type and provide your order number, product information, UPC, detailed description, and attachments where useful. A complete submission helps the support team identify the transaction and evaluate replacements, returns, refunds, or other resolutions.
Step 2: Use the Return Process When Applicable
If the complaint concerns an unwanted qualifying item, initiate a return through your Funko account within the current return window. Most eligible U.S. merchandise can be returned within 30 days of receipt. Review exclusions carefully because Pop! Yourself, Digital Pop! redemptions, final-sale merchandise, certain exclusives, and bulk orders are subject to different rules.
Step 3: Request Additional Customer Care Review
If the first response does not resolve the issue, continue through the existing Customer Care case and provide any new supporting information. Include prior case details, photographs, shipment tracking, packaging information, and a concise explanation of the remaining problem. Keeping one documented support history can make escalation more efficient.
Step 4: Send Formal Written Correspondence to Funko Headquarters
Funko’s current Terms state that customers with questions or complaints regarding products or services may also write to Funko, LLC, Attn: Legal, 2802 Wetmore Avenue, Everett, WA 98201. Include your full contact information, order details, previous complaint history, and copies of relevant records. Keep proof of delivery and do not send original documents.
Step 5: Use the Appropriate External Consumer Process if Necessary
If the dispute remains unresolved, the correct external channel depends on the issue. Payment disputes may involve the customer’s card issuer, product-safety concerns may involve the U.S. Consumer Product Safety Commission, and broader consumer complaints may be submitted to the appropriate state Attorney General or consumer-protection agency. Preserve receipts, order records, photographs, tracking history, and Funko responses before escalating.
