Expeditors International
Expeditors International of Washington, Inc. is a global logistics and freight-forwarding company headquartered in Bellevue, Washington. Founded in 1979, the company provides airfreight, ocean freight, customs brokerage, warehousing and distribution, order management, cargo insurance, trade compliance consulting, ground transportation, supply-chain services, and specialized logistics solutions. Expeditors is a service-based logistics provider and generally does not own the aircraft, ocean vessels, or trucks used to move its customers’ freight.
The company has grown from a single Seattle-area ocean-forwarding office into a global network of 335+ locations in 100 countries. At December 31, 2025, Expeditors employed approximately 20,000 people, including approximately 13,000 outside the United States. The company reported approximately $11.07 billion in 2025 revenue, with its three principal revenue categories consisting of airfreight, ocean freight and ocean services, and customs brokerage and other services.
Expeditors is publicly traded on the New York Stock Exchange under ticker EXPD. Daniel R. Wall is the company’s current President and Chief Executive Officer, and David A. Hackett serves as Senior Vice President and Chief Financial Officer. An important update for older headquarters pages is that the company’s current global headquarters is in Bellevue, Washington, while 1200 Third Avenue, Seattle, WA 98101 remains a published mailing address.
Expeditors International of Washington, Inc.
3545 Factoria Boulevard SE
Sterling Plaza 2, 3rd Floor
Bellevue, WA 98006
United States
Expeditors’ Fiscal 2025 Form 10-K identifies this Bellevue address as the company’s principal executive office. It should therefore be used as the current headquarters address.
3545 Factoria Boulevard SE
Sterling Plaza 2, 3rd Floor
Bellevue, WA 98006
United States
Expeditors International of Washington, Inc.
1200 Third Avenue
Seattle, WA 98101
United States
Expeditors continues to publish this Seattle mailing address in corporate materials, while its operational global headquarters is in Bellevue.
Expeditors has deep historical roots in Seattle, and older materials often identify Seattle as headquarters. Current SEC filings and company pages now identify Bellevue, Washington as the global headquarters. Seattle remains relevant as a corporate mailing address, so the two addresses should not be treated as contradictory.
206-674-3400.
Expeditors does not publish one universal global Customer Service number because customer service is handled through local district and branch offices.
For corporate routing
206-674-3400
3545 Factoria Boulevard SE, Sterling Plaza 2, 3rd Floor, Bellevue, WA 98006
3545 Factoria Boulevard SE, Sterling Plaza 2, 3rd Floor, Bellevue, WA 98006
Expeditors does not prominently publish one universal general customer-service email.Investor and corporate inquiries use specialized contacts, while operational customers are generally directed to their local Expeditors office or account team.
Global Logistics, Freight Forwarding, Customs Brokerage, Supply Chain Management and Warehousing
1979.
Approximately 20,000 employees, including approximately 13,000 outside the United States as of December 31, 2025.
335+ locations in 100 countries.
Standard public walk-in hours are not prominently published. Customers should contact their local Expeditors office or account representative before visiting.
Investor Relations
https://investor.expeditors.com/
Careers
https://careers.expeditors.com/
Expeditors provides global airfreight forwarding through commercial airline capacity purchased on behalf of customers. Services range from routine scheduled cargo to time-sensitive and specialized movements.Airfreight represented approximately 36% of Expeditors’ 2025 total revenue, making it one of the company’s largest operating categories.
Expeditors provides ocean freight forwarding and consolidation across major international trade lanes. The company operates as a non-vessel operating common carrier through Expeditors International Ocean and can coordinate full-container, less-than-container, and integrated shipping solutions.Ocean services can be combined with customs brokerage, warehousing, insurance, order management, and final delivery.
Expeditors provides customs-clearance services that help importers manage declarations, classification, documentation, and border-agency requirements.Its global customs network is designed to help businesses reduce clearance delays while maintaining regulatory compliance.
Through Tradewin, Expeditors provides trade-compliance consulting for businesses dealing with import/export regulations, customs valuation, classification, trade programs, and regulatory risk.These services complement transactional customs brokerage with more strategic regulatory guidance.
Expeditors operates warehousing and distribution services that include order fulfillment, e-commerce fulfillment, pick and pack, kitting, returns management, bonded operations, free-trade-zone operations, cross-dock services, and vendor-managed inventory.Customers can integrate warehousing with transportation and supply-chain systems for greater inventory visibility.
Expeditors provides order-management services that help customers coordinate suppliers, purchase orders, shipment milestones, and transportation execution.The service can provide earlier visibility into international supply chains before cargo enters the main transportation process.
Delivery Management is a managed solution for planning and tracking container deliveries from port through final destination.It is designed to reduce detention and demurrage risk, improve delivery predictability, and coordinate information among carriers, warehouses, and consignees.
Through Expeditors Cargo Insurance Brokers, the company provides insurance and risk-management options for cargo moving through global supply chains.Coverage terms, premiums, exclusions, and availability vary by customer and shipment.
Expeditors coordinates domestic and cross-border ground transportation as part of its broader logistics services.The company’s asset-light model allows it to select third-party carriers and transportation options based on the customer’s timing, capacity, and cost requirements.
Expeditors provides time-critical logistics for urgent and high-value shipments. Its Critical Logistics Services strategy includes specialized coordination, monitoring, contingency management, and expedited delivery.In 2026 the company expanded Aircraft on Ground services for aviation customers requiring rapid delivery of critical parts.
Aircraft on Ground services are designed for situations where an aircraft cannot operate because a required part or component is unavailable.Expeditors coordinates time-sensitive transportation, customs guidance, monitoring, and final-mile delivery across its global network.
Expeditors supports complex project cargo and energy-sector shipments requiring specialized planning, oversized cargo management, multimodal transportation, and coordination across multiple jurisdictions.These projects can integrate ocean, air, ground, customs, and supply-chain services.
Cargo Signal provides sensor-based logistics visibility that can monitor environmental and location-related shipment conditions.This is particularly relevant to sensitive or high-value goods where companies need additional shipment data and monitoring.
Tradeflow is Expeditors’ trade-management software offering.It supports compliance and trade-process management for businesses that need digital tools alongside logistics services.
206-674-3400.
206-674-3400
206-674-3400
206-674-3400
No single universal customer-service number is published.
Customers should contact the Expeditors district or branch managing their shipment.
Corporate routing
206-674-3400
For shipment-specific support, use the responsible local office or account representative.
Expeditors does not prominently publish one universal U.S. toll-free Customer Service number.
No universal sales number is published. New business inquiries are generally routed through local Expeditors offices and sales teams.
No single company-wide billing number is publicly listed.Customers should contact the local Expeditors office shown on their invoice or account documentation.
Regional headquarters and individual district offices maintain their own numbers.Expeditors identifies major regional headquarters in Bellevue, Dubai, London, Shanghai, and Singapore.
Each Expeditors district or branch maintains location-specific contact information.
There is no single global Customer Service number because Expeditors operates through a network of local offices in approximately 100 countries.
No single corporate public emergency number is listed.Time-critical customers should use their local account team or specialized critical-logistics contact arrangements.
206-892-4510
Current contact
Geoffrey Buscher, Director – Investor Relations.
Expeditors currently lists Kelsie Willoughby, Senior Manager, Corporate Communications as a media contact in 2026 corporate releases, but a permanent public general press number is not prominently published.
Current corporate releases list President and CEO Daniel R. Wall at:
206-674-3455.
Current corporate releases list CFO David A. Hackett at:
206-674-3400.
No universal public HR number is prominently published.
https://careers.expeditors.com/
Not applicable.
Expeditors provides commercial logistics rather than consumer reservation services.
For shipment, customs, invoice, warehouse, delivery, or account questions, the most effective first contact is the local Expeditors office handling the account or shipment, not global headquarters. Expeditors is organized around district offices whose local teams manage operations and customer relationships. Have the shipment reference, house airway bill or ocean bill information, purchase-order details, invoice number, origin, destination, and customer account information ready before calling.
If the responsible local office cannot be identified, call the corporate headquarters at 206-674-3400 and request routing assistance. Corporate headquarters can help identify the appropriate branch, but the local operational team generally has the most direct access to shipment milestones, customs documentation, billing records, and carrier activity.
For investor matters, call 206-892-4510. Urgent logistics customers with specialized time-critical or Aircraft on Ground requirements should work through the relevant local office or dedicated critical-logistics team because these shipments require operational coordination rather than ordinary corporate Customer Service.
Complaints may involve delayed or damaged freight, customs handling, warehouse service, delivery, billing, cargo insurance, account management, documentation, or employee conduct. Before escalating, gather the shipment reference, invoice, bill of lading or airway bill, photographs, customs documents, delivery records, insurance information, and previous correspondence. Commercial logistics disputes often depend heavily on contractual terms, shipping documents, and international transportation law.
Begin with the Expeditors district or branch responsible for the shipment. Explain the issue to the customer-service or account team and provide the shipment reference, route, delivery date, invoice number, and any supporting evidence. Ask that the issue be formally recorded and request the name of the person responsible for follow-up.
Route the complaint to the department actually responsible for the problem. Customs disputes should go to customs brokerage, warehouse complaints to distribution management, cargo damage to the claims or insurance team, and invoice disputes to accounting. This avoids having an operational complaint remain with a general account representative who may not have authority to resolve it.
If the local representative cannot resolve the complaint, request review by the district manager or appropriate department manager. Expeditors gives significant responsibility to its district management teams, so local management is often the most important internal escalation level for operational problems. Provide a concise written timeline and the resolution requested.
Send a written complaint to the local Expeditors office handling the transaction and copy the relevant account manager. Include shipment references, disputed charges, contractual documents, photographs, correspondence, and the requested corrective action. Written records are especially important for loss, damage, customs, insurance, or significant billing disputes.
If local escalation does not resolve a serious issue, send written correspondence to Expeditors International of Washington, Inc., 3545 Factoria Boulevard SE, Sterling Plaza 2, 3rd Floor, Bellevue, WA 98006. The company also publishes 1200 Third Avenue, Seattle, WA 98101 as its mailing address. Keep copies and proof of delivery.
Claims involving cargo loss, physical damage, customs liability, insurance, or contractual service failures should be escalated through the specialized claims, insurance, customs, legal, or risk-management function associated with the shipment. If cargo insurance was purchased, review the policy and claim-notification deadlines carefully because transportation claims often have strict contractual time limits.
The correct regulator depends on the service and jurisdiction. U.S. ocean-freight disputes can involve the Federal Maritime Commission, while customs matters may involve U.S. Customs and Border Protection or another national customs authority. Air cargo, hazardous materials, and regulated transportation can involve additional federal or international agencies. File only with the regulator that actually has jurisdiction over the service involved.
Because Expeditors primarily serves businesses, many disputes are commercial rather than ordinary consumer complaints. Smaller customers can still consider applicable state consumer-protection offices where appropriate, while commercial parties may use contractual mediation, insurance claims, trade-association procedures, or other business-dispute mechanisms. Payment-card chargeback processes are generally less relevant to large commercial freight invoices.
If the dispute cannot be resolved through operational, management, claims, insurance, or regulatory channels, review the transportation contract, bill of lading, service agreement, tariff, or other governing terms for dispute-resolution requirements. International freight agreements may contain venue, limitation-of-liability, notice, or arbitration clauses. Preserve all shipping documents and obtain qualified logistics or transportation-law advice before formal proceedings.
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