Brink’s Headquarters & Corporate Office

About Brink’s

The Brink’s Company is a global provider of cash and valuables management, secure logistics, ATM services, digital retail solutions, armored transportation, and related security services. The company traces its history to 1859, when Brink’s City Express began operating in Chicago. Over more than a century and a half, Brink’s evolved from an armored transportation business into a global financial-logistics and secure-commerce company.

Brink’s serves banks, retailers, government agencies, mints, jewelers, commercial organizations, and other customers that need secure movement, processing, storage, or management of cash and valuables. Current corporate information states that Brink’s operates directly in 51 countries and serves customers in more than 100 countries. For full-year 2025, Brink’s reported approximately $5.261 billion in revenue.

The Brink’s Company is publicly traded on the New York Stock Exchange under ticker BCO and is led by President and CEO Mark Eubanks. Current 2025 year-end workforce data shows approximately 63,600 full-time employees and 1,800 part-time employees, for roughly 65,400 employees overall. Around 89% of the workforce is located outside the United States.

Quick Information

Corporate Phone Number

804-289-9600

Customer Service Number

1-877-527-4657

This is the current Brink’s U.S. Customer Care number for customers who cannot use the Brink’s 24Seven support platform.

Corporate Office Address

The Brink’s Company
1801 Bayberry Court
Richmond, VA 23226
United States

Headquarters Address

The Brink’s Company
1801 Bayberry Court
Richmond, VA 23226
United States

The company’s 2025 Annual Report and investor FAQ confirm this address as its global headquarters.

Email

Customer Care: brinkscentralizedcare@brinks.com

Investor Relations: Jesse.Jenkins@brinksinc.com

Media: BrinksMedia@brinksinc.com

Industry

Secure Logistics, Cash Management, Armored Transportation, ATM Services, Financial Technology and Valuable Logistics

Founded

1859

Number of Employees

Approximately 65,400 employees, including 63,600 full-time and 1,800 part-time employees as of December 31, 2025.

Global Presence

Direct operations in 51 countries, serving customers in 100+ countries.

Corporate Office Hours

Brink’s does not prominently publish public walk-in hours for its Richmond headquarters.

Website

https://www.brinks.com/

Investor Relations

https://investors.brinks.com/

Careers Page

https://careers.brinks.com/

Brink’s Products & Services

Armored Transportation

Brink’s provides secure armored transportation for cash, coins, checks, precious metals, and other valuables. Its armored operations connect businesses, banks, processing centers, ATMs, and other commercial locations through secure transportation networks.

Cash-in-Transit Services

Cash-in-transit solutions help businesses move physical cash safely between retail locations, banks, vaults, and processing facilities. Brink’s combines transportation, security procedures, tracking, and cash-handling expertise.

Cash Management

Brink’s provides cash processing, counting, reconciliation, deposit preparation, forecasting, and related services. These solutions help banks and retailers reduce the labor and risk associated with handling cash internally.

Brink’s Complete

Brink’s Complete combines smart-device technology, cash management, and secure transportation to automate retail cash processes. Businesses can deposit cash into approved devices on-site while Brink’s manages collection and processing.

Smart Safe Solutions

Brink’s smart safes count and secure cash at customer locations while creating digital transaction records. These systems can reduce manual counting, improve visibility, and support provisional credit arrangements where available.

ATM Managed Services

Brink’s provides ATM replenishment, cash forecasting, maintenance coordination, transaction monitoring, and related management solutions. These services allow banks and ATM operators to outsource portions of ATM operations.

ATM Cash Replenishment

The company transports and loads cash into ATMs under controlled security procedures. Brink’s can combine replenishment with forecasting and maintenance services to improve machine availability.

Brink’s 24Seven

Brink’s 24Seven is a digital customer-support and account-management platform. Business customers can use it to request service, manage certain account needs, and communicate with Brink’s support.

Digital Retail Solutions

Brink’s digital retail products connect physical cash handling with digital reporting and account-management systems. These solutions are designed to help retailers manage cash more efficiently and obtain better visibility into deposits.

Global Services

Brink’s Global Services specializes in the secure movement of high-value commodities and sensitive goods across international markets. Customers include jewelers, precious-metal companies, financial institutions, and other businesses requiring specialized secure logistics.

Precious Metals Logistics

Brink’s transports and secures precious metals and other high-value commodities through specialized logistics networks. Services can include armored transport, storage, customs coordination, and international handling.

Vaulting and Storage

Secure storage solutions allow customers to hold cash, valuables, precious metals, or other sensitive assets in controlled facilities.

Brink’s Money

Brink’s-branded financial products include payroll cards and prepaid card services offered through separate programs and banking partners.

Retail Change Services

Businesses can use Brink’s for coin, currency, change-order, and cash-delivery services to maintain adequate till and drawer supplies.

Brink’s Corporate Phone Numbers

Corporate Phone Number

804-289-9600.

Corporate Headquarters Number

804-289-9600

Headquarters Number

804-289-9600

Corporate Office Number

804-289-9600

Customer Service Number

1-877-527-4657.

Customer Support Email

brinkscentralizedcare@brinks.com

Complaints & Compliments Email

Brinkscentralizedcare@brinks.com.

Billing Number

1-844-818-6210.

Sales Email

us.salesinfo@brinksinc.com

Brink’s Money Paycard Number

1-855-627-4657

Brink’s Prepaid Mastercard Number

1-877-849-3249

Brink’s Global Services U.S. Number

212-704-9500

Additional international BGS contacts include

1-212-869-7720

and

+44-208-831-5900.

Brink’s Supply Support

800-363-2283

Licensed Products Number

1-800-562-5625

Investor Relations Number

804-289-9709

Email

Jesse.Jenkins@brinksinc.com.

Transfer Agent Number

1-800-937-5449

Transfer Agent

Equiniti Trust Company, LLC.

Media / Press Number

469-549-6555

Email

BrinksMedia@brinksinc.com.

Human Resources Number

Brink’s does not publish one universal public recruiting number.

Regional Office Number

Regional and operational contacts vary by country and market.

Branch Office Number

Brink’s local branches use location-specific operational contacts.

Emergency / After-Hours Number

No universal public corporate emergency line is published.

Brink’s Home Security Number

1-800-447-9239

Important: Brink’s Home is affiliated in name only and is not managed by The Brink’s Company. Residential security-account questions should therefore go to Brink’s Home, not The Brink’s Company.

How to Reach a Real Person at Brink’s

Business customers should first use Brink’s 24Seven when their account has access to the platform. Customers without access can call 1-877-527-4657 or email brinkscentralizedcare@brinks.com. Have your account number, location, service date, route or pickup information, invoice number, and any prior service-request number ready so the representative can locate the correct account efficiently.

For billing specifically, use 1-844-818-6210 instead of the general service channel. Customers dealing with international valuable logistics should use Brink’s Global Services, while prepaid-card customers should use the separate Brink’s Money contacts. These specialized channels are generally faster because Brink’s operates multiple distinct service lines.

If your issue is related to a residential alarm or home-security subscription, do not use The Brink’s Company corporate customer-service channel. Brink’s expressly states that Brink’s Home is only affiliated in name and that residential accounts are handled separately by Brink’s Home.

Brink’s Headquarters & Corporate Office Address

Current Headquarters

The Brink’s Company
1801 Bayberry Court
Richmond, VA 23226
United States

Phone: 804-289-9600.

Corporate Office

1801 Bayberry Court
Richmond, VA 23226

This is the company’s current global corporate office and principal executive address.

Mailing Address

The Brink’s Company
P.O. Box 18100
Richmond, VA 23226-8100
United States.

Other Important Address

Brink’s U.S. correspondence also uses

P.O. Box 619031
Dallas, TX 75261-9031

for certain U.S. operational contacts. This should not be confused with the Richmond global headquarters.

How to File a Complaint Against Brink’s

Complaints against Brink’s can involve missed pickups, armored transportation service, billing errors, cash discrepancies, smart-safe problems, ATM servicing, employee conduct, card products, valuable shipments, or contractual service issues. Collect the account number, invoice, service date, location, deposit or shipment records, support tickets, and previous communications before escalating.

Step 1: Contact Customer Service

Use Brink’s 24Seven first if your company has access. Otherwise, call 1-877-527-4657 or email brinkscentralizedcare@brinks.com. Explain the problem, provide the affected account and service location, and request a case or ticket number for tracking.

Step 2: Contact the Relevant Department

Billing complaints should be directed to 1-844-818-6210, while Brink’s Money, Global Services, supply support, or other specialized products should use their dedicated contacts. Sending a specialized issue to the correct department reduces delays and ensures the staff reviewing it have access to the relevant records.

Step 3: Request Supervisor or Management Review

If the first representative does not resolve the problem, request escalation to a supervisor or operations manager. Provide the original case number, dates, locations, cash or deposit information, and names of prior representatives. For service failures involving repeated pickups or route problems, ask for operational management review.

Step 4: Use the Company’s Written Complaint Channel

Send written complaints to Brinkscentralizedcare@brinks.com. Clearly describe what happened, when it occurred, the amount involved where relevant, what Brink’s has already done, and the requested resolution. Written correspondence is particularly useful for billing disputes, cash discrepancies, and repeated service failures.

Step 5: Contact Corporate Headquarters

For serious unresolved corporate matters, send written correspondence to The Brink’s Company, 1801 Bayberry Court, Richmond, VA 23226. Include copies of previous support correspondence, invoices, case numbers, and any contractual documentation relevant to the dispute.

Step 6: Use the Specialized Complaint or Dispute Department

Security incidents, high-value shipment claims, cash-loss investigations, prepaid-card disputes, and Global Services problems require specialized handling. Use the program-specific or contractual claim procedure rather than relying only on ordinary Customer Care.

Step 7: File With the Appropriate Regulator

The appropriate regulator depends on the service involved. Prepaid-card matters can involve banking or consumer-finance regulators, transportation and workplace issues can involve different federal or state agencies, and public-company securities matters fall under securities regulators.

Step 8: Use Consumer Protection or Financial Dispute Options

Consumers using Brink’s Money products may have additional rights through the issuing bank, payment-network dispute process, Consumer Financial Protection Bureau, or applicable state consumer agency. Commercial customers should also review insurance and contractual claims procedures if money or property is missing.

Step 9: Consider Formal Legal or Arbitration Procedures

Commercial Brink’s agreements may contain negotiated claims, limitation-of-liability, arbitration, venue, or litigation provisions. If a large cash loss, contractual breach, or unresolved high-value shipment dispute remains, review the governing service agreement and obtain appropriate legal advice before initiating formal proceedings.