WellMed Medical Management, Inc.
WellMed Medical Management, Inc.
WellMed Medical Management, Inc. is a healthcare organization headquartered in San Antonio, Texas, that focuses heavily on preventive, coordinated and value-based care for older adults. WellMed was founded in 1990 by Dr. George M. Rapier III, beginning as a single San Antonio clinic built around the idea that proactive medical care, chronic-condition management and long-term relationships could help patients remain healthier and avoid unnecessary hospitalization.
Today, WellMed operates a large physician and medical-services network across Texas and Florida. Current company information states that its network supports more than 1 million older adults across more than 16,000 offices, including employed and affiliated doctors, specialists and other medical professionals. WellMed provides primary care as well as services and partnerships covering cardiology, podiatry, dermatology, rheumatology, neurology, palliative care, wound care, hospital medicine and other specialties.
WellMed became part of Optum through a partnership that began in 2011, and careers are now managed through UnitedHealth Group’s broader employment platform. WellMed Medical Management, Inc. continues to function as a managed-services organization supporting physician practices and value-based medical networks. Current state corporate records list 19500 IH 10 W, San Antonio, TX 78257 as the principal and mailing address, reflecting an update from older WellMed materials that used 8637 Fredericksburg Road.
WellMed does not prominently publish a separate corporate-headquarters switchboard for ordinary patients.
Main Customer Service:
1-877-370-8115.
1-877-370-8115
Monday to Friday: 7:00 AM to 6:00 PM CT.
Current state corporate records list
WellMed Medical Management, Inc.
19500 IH 10 W
San Antonio, TX 78257
United States.
WellMed Medical Management, Inc.
19500 IH 10 W
San Antonio, TX 78257
United States
This is the current principal address filed in 2025 state corporate records.
WellMed’s main Contact page provides a Customer Service email, but the site currently masks the address in the public web output.
For ordinary assistance, use the official Contact page or call:
1-877-370-8115.
Healthcare, Value-Based Care, Primary Care, Medical Management, Managed Services, Senior Healthcare and Physician Networks
1990
Founder
Dr. George M. Rapier III.
WellMed does not publish a simple current official employee total on its main website.
More than 1 million older adults.
Current WellMed information describes care across:
16,000+ offices in Texas and Florida.
WellMed does not publish public walk-in hours for corporate administration.
Customer Service hours are Monday through Friday, 7:00 AM to 6:00 PM CT.
https://www.wellmedhealthcare.com/
WellMed does not maintain a standalone public Investor Relations department.WellMed is part of Optum and UnitedHealth Group.
https://www.wellmedhealthcare.com/business/careers/
WellMed careers are managed through the UnitedHealth Group employment platform.
Primary care is central to WellMed’s care model. Physicians and care teams focus on preventive visits, chronic-condition management, medications, screenings, vaccinations and ongoing relationships designed to improve health outcomes over time.
WellMed places particular emphasis on healthcare for older adults. Its model is designed around Medicare-age patients and combines regular physician care with preventive services, specialist coordination and disease-management programs.
WellMed operates a value-based model in which care quality, preventive outcomes and coordinated management are emphasized rather than relying entirely on fee-for-service visits. The organization also supports affiliated physicians through risk-based care-management structures.
WellMed helps patients manage chronic illnesses including diabetes, cardiovascular disease and other long-term conditions. Care teams use monitoring, preventive interventions and coordinated specialty services to reduce complications and improve long-term health.
WellMed’s network includes cardiovascular specialists and affiliated cardiology practices. Patients may receive evaluation, diagnostic testing, medication management and specialist treatment depending on their condition and location.
Dermatology services are available through WellMed physicians and affiliated specialist networks in supported markets. Services can address skin conditions, lesions, chronic dermatologic disorders and related medical needs.
WellMed offers access to foot and ankle specialists, an important service for many older adults and patients with diabetes or circulation problems.
Neurology services address disorders of the brain, nervous system and related conditions. Availability varies by city and physician network.
Rheumatology services support patients with arthritis, autoimmune diseases and inflammatory conditions requiring specialized monitoring and treatment.
WellMed provides palliative-care resources aimed at improving comfort, symptom control and care coordination for patients with serious illnesses. Its physicians continue to participate in national palliative-care education and research initiatives.
Wound-care services assist patients with chronic or complex wounds requiring regular clinical assessment, treatment and monitoring.
WellMed works with hospital-based physicians and care teams to coordinate treatment when patients require inpatient care, helping connect hospital treatment with follow-up and outpatient management.
Independent doctors and clinics can participate in the WellMed affiliated physician network. WellMed describes itself as a Managed Services Organization that provides tools, reporting, training and value-based care support to participating physicians.
Care teams help coordinate primary care, specialists, hospital services, medications and follow-up. This model is intended to reduce fragmented treatment and improve long-term outcomes for complex patients.
WellMed emphasizes regular health screenings, preventive assessments and other interventions designed to identify health issues earlier.
WellMed provides resources intended to help patients better understand their illnesses, medications, treatment goals and lifestyle choices, reflecting its mission of helping patients understand and control their health.
Patients can search WellMed’s provider and clinic directory online. The directory currently contains more than 16,000 entries and provides 1-888-781-9355 for help confirming provider information.
WellMed does not prominently publish one universal corporate switchboard for patients.
No separate verified public headquarters switchboard is prominently listed.
For general customer assistance
1-877-370-8115
No universal public corporate-office line is separately advertised.
1-877-370-8115.
Monday to Friday: 7:00 AM to 6:00 PM CT
1-888-781-9355
This number can be used to verify current doctor or clinic information.
1-866-868-8684.
1-866-970-4585
Monday to Friday: 8:00 AM to 5:00 PM CT, excluding holidays.
Current 2026 WellMed provider materials publish
1-877-757-4440
for authorization submissions and assistance.
210-693-2744
Current contact
Dan Calderón, VP of Corporate Communications.
Older but official WellMed privacy documentation publishes
210-617-4712
for the WellMed Compliance Officer.
1-877-370-8115
Not applicable as a conventional consumer sales department.
Billing numbers can differ by WellMed entity, practice and health plan. Patients should use the number printed on their statement or call Customer Service for routing.
No universal regional-office number is publicly advertised.
Each medical office or clinic has its own phone number.
Not applicable to WellMed’s core U.S. patient-care operation.
For a medical emergency
911
Patients should not use corporate Customer Service for emergency medical care.
Not applicable at the WellMed level.
No universal public applicant HR number is published.Careers are managed through UnitedHealth Group.
Appointments are generally scheduled with the specific WellMed clinic or physician.
For general WellMed questions, start with 1-877-370-8115, available Monday through Friday from 7:00 AM to 6:00 PM Central Time. If the issue is directly related to medical care, appointments, prescriptions or test results, contacting the physician’s clinic is usually faster because the local office has access to the patient’s chart and clinical team. Have the patient’s name, date of birth, insurance information and clinic or physician name ready when calling.
For help finding or confirming a physician, use 1-888-781-9355. Providers interested in WellMed’s affiliated physician network can use 1-866-868-8684, while media requests should go to 210-693-2744. Emergencies should always be handled through 911 or appropriate urgent medical channels rather than the corporate office.
WellMed Medical Management, Inc.
19500 IH 10 W
San Antonio, TX 78257
United States
Current state business records list this as WellMed Medical Management’s principal and mailing address, changed in March 2025.
19500 IH 10 W
San Antonio, TX 78257
United States
Older official WellMed privacy materials use
WellMed Compliance Office
8637 Fredericksburg Road, Suite 360
San Antonio, TX 78240
This address remains relevant in legacy privacy documentation but should not replace the newer 19500 IH 10 W principal corporate address.
8637 Fredericksburg Road
San Antonio, TX 78240
This address appeared for many years in WellMed corporate filings. Current state records show that the principal address was changed to 19500 IH 10 W, San Antonio, TX 78257 in March 2025.
Complaints may involve medical care, appointment access, staff interactions, billing, privacy, referrals, authorizations, communication, care coordination or another WellMed service. Patients should keep visit dates, physician and clinic names, insurance information, bills, authorization records, correspondence and any existing complaint reference numbers before escalating.
Call 1-877-370-8115 and explain the complaint clearly. If the problem involves a specific clinic, provide the clinic name, physician, date of service and patient information. Ask the representative to document the issue and explain whether it should be handled by Customer Service, the clinic, a health plan or another department.
Clinical complaints should generally be raised with the clinic or medical practice. Authorization issues may require provider or utilization-management channels, while privacy concerns should use the compliance route. Billing matters should use the contact information on the statement because different entities may process different charges.
If the initial representative or clinic cannot resolve the concern, request review by the practice manager, clinic administrator or Customer Service supervisor. Provide the prior case details and explain what remains unresolved rather than restarting the complaint from the beginning.
Submit the complaint in writing when the issue is complex, involves several dates or requires documentation. Include copies of bills, authorization letters, correspondence or other supporting material and retain a complete copy for your own records.
For significant unresolved administrative matters, send correspondence to WellMed Medical Management, Inc., 19500 IH 10 W, San Antonio, TX 78257. This is the company’s current principal address in state corporate records.
Privacy complaints can be submitted through WellMed’s Compliance Office. Official privacy materials publish 210-617-4712 and the Compliance Office at 8637 Fredericksburg Road, Suite 360, San Antonio, Texas 78240. Authorization or health-plan disputes should use the appeal or grievance process applicable to the patient’s insurance coverage.
The correct regulator depends on the complaint. Privacy complaints may be submitted to the U.S. Department of Health and Human Services Office for Civil Rights, while professional-care complaints may fall under the Texas or Florida professional licensing authority for the provider involved.
Insurance-related billing, coverage and authorization disputes may require an appeal through the patient’s health plan and, where applicable, review by the relevant state insurance regulator or Medicare grievance process. Keep explanation-of-benefits documents, denial notices and appeal correspondence before escalating.
If a serious complaint remains unresolved after internal review and applicable regulatory appeals, review the patient agreements, insurance terms and laws governing the dispute. Formal legal advice may be appropriate for significant unresolved medical, contractual, privacy or financial issues, especially where deadlines apply.
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