Sunoco
Sunoco
Sunoco is one of America’s oldest and most recognized fuel brands, with roots dating back to 1886, when Joseph Newton Pew and Edward O. Emerson began an oil business in Pittsburgh, Pennsylvania. The business later became Sun Oil Company and expanded into refining, pipelines, storage, fuel distribution, and retail service stations. Sunoco opened its first service station in Ardmore, Pennsylvania, in 1920.
Today, the primary publicly traded business is Sunoco LP, a major energy infrastructure and fuel distribution partnership headquartered in Dallas, Texas. Sunoco LP describes itself as the largest fuel distributor in the Americas and a leading operator of critical energy infrastructure. It distributes more than 15 billion gallons of branded and unbranded fuel annually to approximately 11,000 Sunoco and partner-branded retail locations, independent dealers, and commercial customers.
Sunoco LP’s operations have expanded significantly beyond traditional retail fuel distribution. The company now operates approximately 14,000 miles of pipelines, more than 160 terminals, and operations across 32 countries and territories in North America, the Greater Caribbean, and Europe. As of December 31, 2025, Sunoco reported 8,910 employees and approximately $25.2 billion in annual revenue.
214-981-0700
1-800-SUNOCO-1
Numerically:
1-800-786-6261
This is Sunoco’s primary verified consumer Customer First support number.
Sunoco LP
8111 Westchester Drive
Suite 400
Dallas, TX 75225
United States
Sunoco LP
8111 Westchester Drive, Suite 400
Dallas, TX 75225
United States
Sunoco’s September 3, 2026 SEC filing continues to identify this address as the company’s principal executive offices and 214-981-0700 as its official corporate phone number.
Investor Relations: IR@SunocoLP.com
Media Relations: mediarelations@sunoco.com
Real Estate: realestate@sunoco.com
General consumer questions and gas-station complaints should be submitted through Sunoco Customer First rather than through the corporate Investor Relations or Media Relations addresses.
Energy Infrastructure, Fuel Distribution, Pipelines, Petroleum Products, Terminals, Refining and Retail Fuel Branding
1886
Sunoco traces its heritage to an oil business established in Pittsburgh, Pennsylvania, by Joseph Newton Pew and Edward O. Emerson.
8,910 employees
Sunoco LP reported 8,910 employees as of December 31, 2025, including 628 employees represented by labor unions.
Approximately $25.2 billion in 2025
Sunoco LP reported total revenues of approximately $25.201 billion for fiscal 2025.
Sunoco LP does not prominently publish standard public walk-in hours for its Dallas corporate headquarters.
Customers should contact the appropriate department before attempting an in-person corporate visit.
Individual Sunoco-branded gas station hours vary by location.
https://www.sunocolp.com/investors
Sunoco LP common units trade on the New York Stock Exchange under ticker symbol:
SUN
https://www.sunocolp.com/about-us/careers
Sunoco LP offers corporate, transportation, fuel-hauling, operations, terminal, pipeline, engineering, and energy-infrastructure careers.
Sunoco operates a diversified energy business that includes fuel distribution, branded retail fuel programs, commercial fuel supply, pipelines, storage terminals, refinery operations, mobile payment, rewards, gift cards, and related services.
Fuel distribution is one of Sunoco LP’s largest businesses.
Sunoco distributes more than 15 billion gallons of branded and unbranded fuel annually to approximately 11,000 branded retail locations, independent dealers, and commercial customers.
Sunoco supplies gasoline and other fuels to thousands of Sunoco-branded service stations.
The consumer Sunoco network itself currently includes more than 5,000 Sunoco locations across the United States.
Sunoco supplies fuel to commercial businesses, independent fuel dealers, distributors, fleet operators, and other large-volume customers.
Its scale allows it to purchase, transport, store, and distribute refined petroleum products across a large geographic footprint.
Sunoco stations sell several gasoline grades depending on location.
Products may include regular, mid-grade, premium, and high-octane fuel.
Sunoco offers 94 Octane gasoline at selected locations.
The company currently markets this as its highest-octane street fuel at participating stations.
Many Sunoco locations sell diesel fuel.
Availability varies by station and can be confirmed through the Sunoco Station Finder.
Sunoco’s infrastructure handles renewable fuels in addition to conventional petroleum products.
Its pipeline and terminal system can transport or store renewable fuels and other specialty liquid products.
Sunoco LP operates approximately 14,000 miles of pipelines across 16 states.
These pipelines transport crude oil, refined petroleum products, renewable fuels, ammonia, and specialty liquids.
Sunoco’s network transports gasoline, diesel, blend stocks, and other refined products.
These systems connect refineries, terminals, commercial markets, and distribution points.
Sunoco also operates and participates in crude-oil gathering and transportation systems.
These assets support production regions, refineries, storage facilities, and export infrastructure.
Sunoco’s pipeline network includes infrastructure used to transport ammonia.
This product is primarily important to agricultural and industrial markets.
Sunoco LP operates more than 160 terminals in the United States, Puerto Rico, Mexico, Europe, and other markets.
These terminals provide storage, loading, blending, and distribution infrastructure for fuels and other liquid products.
Sunoco’s terminal network provides substantial petroleum and liquid-product storage capacity.
Its terminal facilities support refiners, fuel marketers, commercial customers, and government customers.
Sunoco’s current portfolio includes refinery operations.
Its 2025 annual report identifies the Burnaby Refinery as part of the company’s Refinery segment, with operational capacity of approximately 55,000 barrels per day.
Sunoco Go Rewards is the company’s mobile loyalty program.
Members receive fuel discounts when purchasing qualifying fuel through the Sunoco app at participating locations.
The current standard Go Rewards benefit is:
3¢ per gallon
on qualifying fuel purchases through the Sunoco app at participating locations.
Sunoco Pay allows customers to link an eligible bank account to the Sunoco app and pay for fuel directly.
Current promotions may provide additional per-gallon discounts when Sunoco Pay is combined with Go Rewards.
The Sunoco app allows users to locate participating stations, pay for fuel, manage Go Rewards, review qualifying receipts, and use supported payment features.
Sunoco partners with selected grocery loyalty programs.
Customers may be able to combine eligible grocery fuel discounts with Sunoco’s own app-based savings, subject to program rules.
Sunoco sells physical and digital gift cards.
Physical gift cards can generally be used for fuel, repairs, and qualifying in-store merchandise at participating Sunoco locations.
Sunoco provides fuel-card and commercial fuel options for qualifying businesses and vehicle fleets.
Programs are designed to help businesses manage fuel purchases and driver expenses.
Sunoco evaluates real estate opportunities related to energy infrastructure and fuel operations.
Property owners can contact:
realestate@sunoco.com
for qualifying real estate opportunities.
Sunoco maintains different phone numbers for corporate headquarters, Customer First, app support, payments, Investor Relations, Media Relations, gift cards, shareholder services, and employment verification.
214-981-0700
This is the official phone number listed with Sunoco LP’s Dallas principal executive offices in its September 2026 SEC filing.
214-981-0700
214-981-0700
214-981-0700
1-800-SUNOCO-1
Numerically:
1-800-786-6261
Sunoco publishes this number for general consumer questions, station concerns, Go Rewards support, and app-related assistance.
1-800-786-6261
1-800-786-6261
1-800-SUNOCO-1
or
1-800-786-6261
This number can be used for questions about Go Rewards accounts and qualifying reward transactions.
1-800-786-6261
Customers experiencing issues with the Sunoco app can also use the in-app Help and Contact Sunoco functions.
1-800-337-9897
Sunoco publishes this number for customers who need help using or linking accounts to Sunoco Pay.
The service is available 24 hours a day.
1-800-337-9780
Customers who believe a Sunoco Pay payment device has been lost, stolen, or used without authorization should follow the instructions in Sunoco Pay’s current terms.
1-877-653-3357
Customers can use this number to check the balance of a physical Sunoco gift card.
833-262-0442
The Sunoco merchandise store Client Success Team is available:
Monday to Friday: 8:00 AM to 5:00 PM Central Time.
Sunoco does not publish one universal consumer Sales telephone number.
Commercial fuel and owner/operator inquiries are handled through Sunoco LP’s business contact forms and account-management channels.
1-800-786-6261
For corporate matters:
214-981-0700
Sunoco does not publish one universal Billing Department number covering every product.
Fuel station, app, commercial account, Sunoco Pay, and credit-card billing questions should be routed through the relevant support channel.
Sunoco does not publish one universal Regional Office number.
Its infrastructure and fuel-distribution operations span multiple countries and territories.
Sunoco gas stations maintain individual local phone numbers where available.
Many branded locations are operated by independent dealers rather than directly by Sunoco LP.
Local station numbers vary.
Station Finder:
https://www.sunoco.com/find-a-station
Sunoco LP operates in multiple international markets, but no single universal international consumer telephone number covers all countries.
Country- and facility-specific contacts should be used for international operations.
Sunoco does not publish one general consumer emergency headquarters number.
Sunoco Pay support is available 24/7 at:
1-800-337-9897
For a fuel spill, fire, medical emergency, gas leak, or immediate danger at a retail site, customers should contact local emergency services and station personnel.
214-840-5660
Current Investor Relations contact:
Scott Grischow
Senior Vice President, Finance & Treasurer, Investor Relations and M&A
214-840-5437
Current contact:
Brian Brungardt
Director, Investor Relations
IR@SunocoLP.com
1-800-962-4284
1-781-575-3100
Computershare serves as Sunoco LP’s transfer agent and registrar.
Sunoco LP’s main Contact Us page lists:
214-840-5886
Recent 2026 company releases also identify:
469-646-1647
for Sunoco communications contact Chris Cho.
mediarelations@sunoco.com
1-800-367-2884
Sunoco publishes this number for employment verification through The Work Number.
10326
Sunoco publishes the following confidential U.S. helpline numbers:
1-800-228-5687
or
1-888-332-3592
These lines can be used by employees, customers, vendors, and other stakeholders to report potential or actual violations of law or company policy.
Sunoco does not publish one universal recruiting or HR phone number for all applicants.
Current job opportunities should be accessed through:
https://www.sunocolp.com/about-us/careers
Not applicable.
Sunoco is an energy infrastructure and fuel distribution business and does not operate a conventional consumer reservation service.
Customers with a problem involving a Sunoco-branded gas station, fuel purchase, Go Rewards account, app transaction, receipt, or other retail issue can call 1-800-SUNOCO-1, or 1-800-786-6261. Before contacting Customer First, have the station location, date and approximate time of purchase, pump number, transaction amount, receipt, and any Go Rewards account details available. Sunoco also provides an official online contact form where customers can identify the date of an incident and request a response.
For issues involving the Sunoco Pay system specifically, call 1-800-337-9897, which currently provides 24-hour assistance. Investor inquiries should use the dedicated Investor Relations numbers rather than Customer First, while media questions should be directed to Sunoco’s Media Relations contacts. Because many Sunoco-branded stations are independently operated, customers should also speak with the local station manager when the complaint concerns an individual location.
Sunoco LP’s current principal executive offices are located at:
Sunoco LP
8111 Westchester Drive
Suite 400
Dallas, TX 75225
United States
Corporate Phone: 214-981-0700
Sunoco’s September 3, 2026 SEC filing confirms this address and telephone number.
Sunoco LP
8111 Westchester Drive, Suite 400
Dallas, TX 75225
United States
Sunoco’s corporate headquarters supports executive leadership, finance, Investor Relations, mergers and acquisitions, legal functions, commercial operations, fuel distribution, pipelines, terminals, and other enterprise functions.
Sunoco Customer Service
P.O. Box 130148
Dallas, TX 75313
United States
Phone: 1-800-SUNOCO-1
Sunoco’s official consumer Contact Us page publishes this mailing address.
Scott Grischow
Senior Vice President, Finance & Treasurer, Investor Relations and M&A
Phone: 214-840-5660
Email: scott.grischow@sunoco.com
Brian Brungardt
Director, Investor Relations
Phone: 214-840-5437
Email: brian.brungardt@sunoco.com
General Investor Relations: IR@SunocoLP.com
Computershare Trust Company N.A.
250 Royall Street
Canton, MA 02021
United States
Phone: 1-800-962-4284
Additional Phone: 1-781-575-3100
Sunoco LP’s general partner is owned by Energy Transfer LP.
Energy Transfer trades on the New York Stock Exchange under ticker symbol ET.
The consumer Sunoco brand has more than 5,000 fuel locations across more than 30 U.S. states.
Individual locations can be found through:
https://www.sunoco.com/find-a-station
The broader Sunoco LP organization is much larger than the consumer gas-station network.
It currently distributes more than 15 billion gallons of fuel annually to approximately 11,000 branded and partner locations and operates approximately 14,000 miles of pipeline and more than 160 terminals.
Customers who have a complaint involving fuel quality, a gas-station experience, incorrect charges, pump operation, Sunoco Go Rewards, Sunoco Pay, employee interaction, station conditions, gift cards, or another Sunoco service should gather relevant information before submitting the complaint. Keep the receipt, station address, pump number, purchase date and time, transaction amount, photographs where appropriate, rewards-account details, and any previous correspondence. Since many Sunoco stations are independently operated, identifying the exact location is particularly important.
Begin by contacting or visiting the Sunoco-branded station where the issue occurred and ask to speak with the station manager or owner/operator. Explain the problem clearly and provide the date, approximate time, pump number, receipt, and purchase information. Local management can often resolve complaints involving store conditions, employees, fuel transactions, receipts, payment issues, or merchandise without corporate intervention. Clearly explain the resolution you are requesting and allow management an opportunity to investigate. Keep a note of the manager’s name and the date of the conversation.
If local management cannot resolve the matter, contact Sunoco Customer First at 1-800-786-6261 or submit the official form at https://www.sunoco.com/contact-us. Provide the station address, incident date, transaction information, pump number, and a concise explanation of the complaint. Mention the steps already taken with the local operator and explain what remains unresolved. If the issue involves Go Rewards, include relevant account and transaction details without providing passwords or other unnecessary credentials. Save a copy of your submission and any case or reference information provided.
Some Sunoco issues should be handled through a specialized department. For Sunoco Pay problems, call 1-800-337-9897; for gift-card balance questions, use 1-877-653-3357; and for Go Rewards questions, use 1-800-SUNOCO-1 or the in-app support tools. Explain any previous attempts to resolve the problem and provide supporting transaction information where requested. Using the specialized support channel can reduce delays because the case reaches the team responsible for that specific product. Keep screenshots, receipts, emails, and case numbers for your records.
For a serious unresolved corporate matter, written correspondence may be sent to Sunoco LP, 8111 Westchester Drive, Suite 400, Dallas, TX 75225, United States. Include your full contact information, station or account details, previous support case numbers, relevant dates, and a chronological explanation of the complaint. Clearly state the resolution you are requesting and include copies rather than originals of receipts, photographs, emails, or other documentation. Do not send passwords, PINs, full bank-account credentials, or unnecessary sensitive information. Keep a complete copy of the letter and proof of delivery.
If a serious complaint remains unresolved after Sunoco’s internal processes, the correct external channel depends on the problem. Fuel-quality or fuel-measurement complaints may fall under a state weights-and-measures or fuel-quality agency, environmental incidents may involve environmental regulators, and payment disputes may need to be raised with the customer’s card issuer or financial institution. Consumer-protection agencies may also handle qualifying retail disputes. Keep receipts, photographs, station information, support case numbers, transaction records, and all correspondence before escalating externally. This documentation can demonstrate both the original issue and the steps already taken to resolve it directly with Sunoco.
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