Categories: EnergyHoustonTexas

Sunnova Energy International Inc Headquarters & Corporate Office

Sunnova Energy International Inc

About Sunnova Energy International Inc.

Sunnova Energy International Inc. was founded in 2012 in Houston, Texas as a residential solar and energy-services company. The business developed around a dealer-based model that allowed homeowners to obtain rooftop solar systems, battery storage, and related energy products through leases, loans, power purchase agreements, and other financing structures. Over time, Sunnova expanded across multiple U.S. markets and Puerto Rico, building a large portfolio of residential solar contracts and becoming a publicly traded company under the ticker NOVA.

Before its restructuring, Sunnova provided residential solar generation, battery storage, system monitoring, maintenance coordination, financing, energy management, and related services. The company worked through independent dealers and installers while maintaining long-term customer relationships under leases, loans, and power purchase agreements. Its business model generated recurring customer payments and involved substantial financing arrangements tied to installed solar and storage assets.

A major and permanent corporate change occurred in 2025. Sunnova and certain subsidiaries filed voluntary Chapter 11 bankruptcy petitions on June 8, 2025 in the U.S. Bankruptcy Court for the Southern District of Texas. Through the court-supervised sale process, new owners acquired substantially all of Sunnova’s assets and operations. Sunnova subsequently ceased independent operations, and SunStrong Management assumed responsibility for servicing most acquired in-service customer systems. Therefore, the old HeadquarterLocation page should no longer describe Sunnova Energy International as an active independent public solar company with a current corporate headquarters.

Sunnova Energy International Headquarters & Corporate Office Address

Current Headquarters

No current independent Sunnova corporate headquarters exists.

Sunnova Energy International ceased independent operations following its Chapter 11 sale process in 2025. Customer account servicing for most acquired in-service systems is now handled by SunStrong Management.

Corporate Office

No active independent Sunnova corporate office is currently maintained for ordinary operations.

The former company’s corporate activities ended after substantially all assets and operations were sold through the bankruptcy process.

Former Headquarters

Sunnova Energy International Inc.
20 East Greenway Plaza
Suite 540
Houston, TX 77046
United States

This was Sunnova’s verified principal executive office immediately before its bankruptcy and sale process.

Former Mailing Address

20 East Greenway Plaza, Suite 540
Houston, TX 77046
United States

This address appeared in Sunnova’s final SEC filings and Chapter 11-related corporate records.

Other Important Address

SunStrong Management LLC
20 Greenway Plaza
Suite 540
Houston, TX 77046-4845
United States

SunStrong currently manages many customer-facing responsibilities for former Sunnova accounts, including billing, collections, system servicing, and account support.

Quick Information

Corporate Phone Number

No current independent Sunnova corporate number is available.

The former company ceased independent operations in 2025.

Customer Service Number

Varies according to the successor servicer and account transition

Former Sunnova customers should use the contact information provided in their SunStrong transition or welcome communication.

Corporate Office Address

No active independent Sunnova corporate office

The former corporate location was 20 East Greenway Plaza, Suite 540, Houston, TX 77046.

Headquarters Address

Former headquarters: 20 East Greenway Plaza, Suite 540, Houston, TX 77046

This address should now be clearly labeled historical.

Email

Former Sunnova customers should use SunStrong’s current support system or the contact information supplied with their transferred account.

Industry

Residential solar, battery storage, renewable energy financing, energy services, and solar asset servicing.

Founded

2012

Corporate Status

Independent operations ceased in 2025 following Chapter 11 bankruptcy and asset sales.

Current Account Servicer

SunStrong Management

SunStrong manages most acquired in-service customer accounts.

Former Stock Listing

NYSE: NOVA

Sunnova was publicly traded before its bankruptcy and cessation of independent operations.

Website

https://www.sunnova.com/

Current Customer Support

https://sunstrongmanagement.com/

Sunnova Energy International Products & Services

Residential Solar Systems

Sunnova historically provided residential rooftop solar systems through dealer and installer partners. Customers could obtain systems using leases, loans, cash purchases, or power purchase agreements.

Solar Leases

Under qualifying lease arrangements, homeowners paid recurring amounts for use of a solar system rather than purchasing the equipment outright.

Power Purchase Agreements

Power purchase agreements allowed customers to pay for electricity generated by a solar system under contractual terms rather than purchasing the solar equipment directly.

Solar Loans

Sunnova offered financing structures that allowed qualifying homeowners to purchase solar systems over time using scheduled loan payments.

Battery Storage

Customers could add battery systems to store solar energy for backup power, energy management, and qualifying grid-service programs.

System Monitoring

Sunnova provided digital tools that allowed customers to monitor solar production, battery status, and system performance.

Operations and Maintenance

The company coordinated maintenance, repairs, performance monitoring, and service for qualifying customer systems according to the applicable contract.

Billing and Account Management

Sunnova managed monthly payments, billing records, account changes, contract administration, and payment processing for customers.

Home Sale and Contract Transfer Services

Customers selling homes with Sunnova solar agreements could request assistance with contract transfers, ownership changes, and related documentation.

Virtual Power Plant Programs

Selected solar and battery customers participated in utility programs that allowed connected batteries to support grid reliability and potentially earn benefits.

Solar System Servicing After Bankruptcy

SunStrong Management now provides servicing for most acquired in-service Sunnova customer systems, including billing, collections, contract administration, and qualifying operations and maintenance.

In-Progress Installation Support

Certain incomplete installations from the Sunnova transition are being addressed through arrangements involving SunStrong and GoodLeap, depending on customer eligibility.

Sunnova Energy International Corporate Phone Numbers

Former Corporate Phone Number

281-892-1588

This was the corporate telephone number shown in Sunnova’s final SEC filings before the company ceased independent operations.

Current Corporate Headquarters Number

No current Sunnova corporate headquarters number is available.

Sunnova has ceased independent operations.

Current Customer Service Number

No single universal former-Sunnova number is publicly designated.

Customers should use the SunStrong support information associated with their specific account.

SunStrong Privacy Support Number

833-844-4845

SunStrong publishes this number for privacy requests and qualifying customer-related privacy matters.

In-Progress Installation Support Number

888-975-5436

GoodLeap provides this number for certain qualifying former Sunnova customers whose installations were incomplete during the transition.

Billing Support Number

Varies by account

Former Sunnova customers should follow the billing and payment instructions supplied by SunStrong or their account originator.

System Service Number

Varies by transferred account

SunStrong directs customers to its Help Center and account-specific communication channels for servicing issues.

How to Reach a Real Person at Sunnova Energy International

Former Sunnova customers should no longer attempt to contact Sunnova as if it were an active independent company. For most in-service solar systems acquired during the bankruptcy sale, the correct first route is SunStrong Management. Review the transition email, welcome communication, latest bill, or SunStrong account information to determine the servicing details for the account.

Have the former Sunnova system ID, account-holder name, service address, agreement type, billing information, and any prior service-case information ready. Because different assets and financing agreements may have transitioned to different owners or servicing arrangements, identifying the exact account is important.

Customers with qualifying incomplete installations can contact GoodLeap at 888-975-5436 if their project falls within the transition arrangement. For privacy matters involving SunStrong, customers can use 833-844-4845.

How to File a Complaint Against Sunnova Energy International

Complaints may involve transferred solar contracts, billing, service, system performance, unfinished installations, home sales, collections, or account administration. Gather the original Sunnova agreement, system ID, billing records, correspondence, photographs, and transition notices before escalating.

Step 1: Contact Customer Service

Begin with SunStrong Management or the current servicer identified in the customer’s transition documents. Sunnova itself no longer operates an independent customer-service organization.

Step 2: Contact the Relevant Department

Billing, maintenance, contract transfer, installation, VPP, collection, and home-sale issues should be routed to the specialized successor team responsible for the account.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the complaint, request escalation within SunStrong or the servicing organization and retain the case number.

Step 4: Use the Company’s Written Complaint Channel

Submit the issue through SunStrong’s written support process and preserve copies of the original Sunnova agreement, transition documents, invoices, emails, and service records.

Step 5: Contact the Current Servicing Headquarters

Where appropriate, written complaints may be directed to SunStrong Management LLC, 20 Greenway Plaza, Suite 540, Houston, TX 77046-4845.

Step 6: Use the Specialized Complaint or Dispute Department

Contract, collections, privacy, VPP, installation, and financing issues should use the specialized process associated with the customer’s current servicer and agreement.

Step 7: File With the Appropriate Regulator

Depending on the issue, solar financing, collection, energy, or consumer complaints may involve state utility regulators, state attorneys general, consumer-finance regulators, or licensing authorities.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers with unresolved financing, billing, or servicing complaints may use applicable state consumer-protection resources or financial regulators after direct resolution attempts.

Step 9: Consider Formal Legal or Bankruptcy-Related Procedures

Significant disputes involving pre-bankruptcy claims, financing agreements, contract rights, or asset ownership should be reviewed under the applicable customer agreement, bankruptcy orders, servicing transfer documents, and governing law.

tony jake

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