Rent-A-Center (commonly referred to as RAC) is an American public furniture and electronics rent-to-own company based in Plano, Texas. Rent-A-Center provides customers with the opportunity to purchase appliances and furniture through a lease-to-own system: Customers can get products right away and pay over a specified time period. The company’s charitable initiative, RAC Cares, focuses on supporting families and children’s growth.
Industry
Furniture
Services
- Furniture Rental
- Appliance Rental
- Electronics Rental
- Smartphone Rental
- Flexible Payment Plans
- No Credit Needed
- Delivery and Setup
- Service and Repairs
- Buyout Options
- Protection Plans
Established
1973
Corporate Phone Number
+1 800-422-8186
Customer Support Phone Number
(972) 801-1100
No of Employees
13500+
Headquartered Address
5501 Headquarters Dr, Plano,
TX 75024, United States
Senior Management
Mitch Fadel — CEO / President
Mitch Fadel serves as the CEO and President of Rent-A-Center. With a focus on strategic leadership, Mitch oversees the company’s overall operations, growth initiatives, and strategic direction in the rent-to-own industry.
Maureen Short — EVP, Chief Financial Officer
Maureen Short holds the position of Executive Vice President and Chief Financial Officer at Rent-A-Center. She is responsible for overseeing the company’s financial operations, including financial planning, budgeting, and reporting, ensuring financial health and transparency.
Anthony Blasquez — EVP, Rent-A-Center Operations
Anthony Blasquez is the Executive Vice President of Rent-A-Center Operations. His role involves overseeing the operational aspects of Rent-A-Center’s business, including store operations, logistics, and supply chain management, to ensure efficient service delivery and customer satisfaction.
Ann Davids — EVP, Chief Customer Officer/Chief Marketing Officer
Ann Davids serves as the Executive Vice President, Chief Customer Officer, and Chief Marketing Officer at Rent-A-Center. She leads initiatives focused on enhancing the customer experience, overseeing marketing strategies, and driving customer engagement to strengthen Rent-A-Center’s market position.
Email:
N/A
Website:
Awards
Rent-A-Center won for Best Company Culture 2021
Trustpilot Reviews
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Google Reviews
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Careers
This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Rent-A-Center Address, Corporate Number and more.
Kandice Miller
Customer Service absolutely horrendous. Spoke with a Herb after talking to them 5 times today while at work saying my documents weren’t sent. It’s clear they don’t know how to open an attached file and I had to send screenshots. Herb got rude after I said the amount he was telling me didn’t add up. 21.99 bi weekly doesn’t equate to $63. He said “it doesn’t matter that’s the price you want it or not” just to send the documents over and it’s actually $56. And now because my references didn’t answer at 5:34pm before Christmas they saying they are canceling my order.
Shawntel Robins
This company is absolutely trash. There is no customer service. Auto-pay never works so there are calling you every hour upon the hour. Then wants to blame me because there auto-pay isn’t working correctly. I’ve given the the card number even stopped in so they can take a photo copy and they still cannot get it right. They are nasty and rude. You cannot allow certain people to run things. It goes straight to there heads. Pocomoke City Maryland Rent-A-Center