Motel 6 Headquarters & Corporate Office

About Motel 6

Motel 6 is one of the best-known economy lodging brands in North America. The company was founded in 1962 in Santa Barbara, California, by William Becker and Paul Greene, with the original concept centered on offering simple, clean lodging at an affordable nightly price. The “6” in the name came from the original approximately $6 room rate. Over the following decades, Motel 6 expanded across the United States and Canada and became closely associated with budget roadside travel, short stays, pet-friendly lodging, and the long-running “We’ll leave the light on for you” advertising identity.

Motel 6 today operates within G6 Hospitality LLC, which also manages the Studio 6 extended-stay brand. Current G6 Hospitality materials report more than 1,550 economy lodging locations across the United States and Canada under Motel 6 and Studio 6. The network is heavily franchised, so individual properties may be independently owned and operated even though brand standards, reservation systems, marketing, and franchise support are coordinated by G6 Hospitality.

A major recent ownership change occurred in December 2024, when OYO’s parent acquired G6 Hospitality from Blackstone. By 2026, G6 Hospitality operates under PRISM, which identifies itself as the parent organization of G6 Hospitality, OYO US, and Belvilla District 6. Current G6 leadership includes Sonal Sinha as Chief Executive Officer, with Ankit Tandon serving as Vice Chairman of G6 Hospitality.

Quick Information

Corporate Phone Number

972-360-9000

This is the current main corporate number published by G6 Hospitality for its corporate headquarters.

Customer Service Number

1-800-557-3435

This is the current Guest Relations number for comments and complaints involving Motel 6 or Studio 6 stays.

Corporate Office Address

G6 Hospitality LLC
6509 Windcrest Drive, Suite 100
Plano, TX 75024
United States

Headquarters Address

Motel 6 / G6 Hospitality LLC
6509 Windcrest Drive, Suite 100
Plano, TX 75024
United States

G6 Hospitality currently publishes this location as its corporate headquarters.

Email

Guest Relations: guestrelations@g6reservations.com
Reservations: online@G6Hospitality.com
Corporate / Group Sales: sales6@g6hospitality.com
Privacy: privacy@g6hospitality.com.

Industry

Economy Lodging, Hotels, Motels, Hospitality, Franchising and Extended-Stay Accommodation

Founded

1962

Motel 6 began in Santa Barbara, California.

Number of Locations

G6 Hospitality currently reports

1,550+ Motel 6 and Studio 6 locations

across

49 U.S. states

and

2 countries.

Ownership

Motel 6 operates through G6 Hospitality, which is currently part of PRISM following the acquisition of G6 from Blackstone by OYO’s parent organization in 2024.

Corporate Office Hours

G6 Hospitality does not prominently publish general public walk-in headquarters hours.Guests should use Guest Relations, Reservations, or the individual motel before visiting or sending a complaint.

Website

https://www.motel6.com/

Careers Page

https://careers.g6hospitality.com/

Investor Relations

Not applicable in the conventional public-company sense.

Motel 6 and G6 Hospitality are privately held.

Motel 6 Products & Services

Economy Hotel Rooms

Motel 6 provides basic economy lodging designed for travelers who prioritize affordability and essential accommodations. Guest rooms typically include a bed, private bathroom, television, climate control, and other basic amenities, although specific features vary by property.

Short-Stay Accommodation

The Motel 6 brand is primarily designed for travelers staying from one night to a few days. It serves road travelers, families, business guests, truckers, construction workers, and others looking for lower-cost overnight accommodation.

Studio 6 Extended Stay

Studio 6 is G6 Hospitality’s extended-stay sister brand. These properties are designed for guests staying multiple nights or weeks and generally provide additional in-room amenities suited to longer stays.

Studio 6 Suites

Studio 6 Suites provides a more contemporary extended-stay format with larger accommodations and enhanced amenities compared with a basic Motel 6 room.

Hotel 6

G6 Hospitality has been expanding internationally with the Hotel 6 name, including development plans in India and Latin America.

Online Reservations

Guests can search rates, compare locations, and make reservations directly at Motel6.com.

The reservation system also allows users to retrieve eligible existing reservations using confirmation and guest information.

Reservation Center

Guests who prefer telephone booking can use the national Reservation Center at:

1-800-899-9841.

Group Reservations

Motel 6 supports group bookings for ten or more rooms.

The current Group Desk number is

800-544-4866

Email

groupsales@motel6.com.

CorporatePlus@6

CorporatePlus@6 provides business-travel programs for companies that regularly book Motel 6 or Studio 6 rooms.

The service can include negotiated billing arrangements and company-specific lodging support.

Pet-Friendly Stays

Motel 6 is widely known for allowing pets at many locations.

Specific pet limits, local restrictions, and rules can differ by property, so travelers should confirm directly with the motel.

Accessible Rooms

Motel 6 offers accessible rooms at participating properties and provides a dedicated website accessibility contact.

Guests who cannot locate the required room type online can call Reservations for assistance.

International Reservations

Guests outside the U.S. and Canada can contact Motel 6 at

614-601-4060

for reservation assistance.

Franchise Opportunities

G6 Hospitality franchises Motel 6 and Studio 6 properties and provides development, operational, marketing, technology, and franchise-owner support.

The company currently promotes growth across the U.S., Canada, India, and Latin America.

Motel 6 Corporate Phone Numbers

Corporate Phone Number

972-360-9000

Corporate Headquarters Number

972-360-9000

Headquarters Number

972-360-9000

Corporate Office Number

972-360-9000.

Customer Service Number

1-800-557-3435

This is the primary Guest Relations number for completed stays and hotel feedback.

Customer Support Number

1-800-557-3435

Reservations Number

1-800-899-9841.

Group Reservations Number

800-544-4866

International Reservations Number

614-601-4060.

Accessibility Number

1-855-445-3303

Email

guestrelations@g6reservations.com.

Privacy Number

1-855-202-5784

Privacy Email

privacy@g6hospitality.com.

Sales Number

Motel 6 does not prominently publish one nationwide general sales phone line.

CorporatePlus@6 inquiries can use:

sales6@g6hospitality.com

Billing Number

No separate universal Motel 6 billing line is currently published.Guests should begin with the property involved or Guest Relations at 1-800-557-3435.

Regional Office Number

G6 Hospitality does not publish one universal regional-office number.

Branch Office Number

Each Motel 6 location has its own local phone number.

Toll-Free Number

1-800-899-9841 for Reservations

1-800-557-3435 for Guest Relations

Media / Press Number

1-800-392-6677.

Human Resources Number

No universal applicant HR number is prominently published.Careers should be accessed through the G6 Hospitality employment website.

Investor Relations Number

Not applicable.

G6 Hospitality is privately held.

How to Reach a Real Person at Motel 6

For an active reservation, new booking, cancellation, or confirmation problem, the most direct line is 1-800-899-9841. Have the guest name, confirmation number, arrival date, property location, and payment card information available where appropriate. If the booking was made directly with a motel rather than Motel6.com, contacting the property itself can often resolve the issue more quickly.

For a complaint about a completed stay, employee interaction, cleanliness, refund, room condition, or property-level problem, call 1-800-557-3435 and ask Guest Relations to create or review the case. Keep photographs, receipts, confirmation details, and notes from any conversation with local management.

For a problem that remains unresolved after Guest Relations review, written correspondence can be mailed to the Guest Relations address or corporate headquarters. Keep all records together so the complaint can be reviewed chronologically.

Motel 6 Headquarters & Corporate Office Address

Current Headquarters

G6 Hospitality LLC
6509 Windcrest Drive, Suite 100
Plano, TX 75024
United States

This is the current corporate headquarters published by G6 Hospitality.

Guest Relations Mailing Address

G6 Hospitality LLC
Guest Relations
P.O. Box 326
Worthington, OH 43085
United States.

Former / Historical Corporate References

Older Motel 6 information may show former headquarters or parent-company addresses connected with Blackstone, Accor, or earlier G6 operations.

Those should not be used as the current headquarters because G6 Hospitality now officially lists the Plano, Texas address above.

How to File a Complaint Against Motel 6

Guests may complain about room cleanliness, property condition, billing, staff behavior, cancellation charges, accessibility, reservation problems, safety concerns, or other lodging issues. Before escalating, gather the reservation confirmation, receipt, hotel address, stay dates, room number, photographs, payment records, and names of employees already contacted.

Step 1: Contact the Motel 6 Property

Start with the front desk or General Manager of the motel involved. Explain the problem clearly, identify the reservation, and give local management a reasonable opportunity to correct the issue. For complaints involving room cleanliness, missing amenities, maintenance, noise, or staff conduct during the stay, immediate reporting is especially useful because the property may be able to resolve the concern while the guest is still on-site.

Step 2: Contact Guest Relations

If the property cannot resolve the complaint, call 1-800-557-3435. Give Guest Relations the property location, reservation confirmation, dates, prior conversations, and the resolution you are requesting. Ask that the complaint be documented and keep any case or reference number that is provided.

Step 3: Request Management Review

If the first Guest Relations response is not satisfactory, request additional management or escalation review. Provide photographs, receipts, written communication, cancellation confirmations, or billing records that support the complaint. A concise timeline can make it easier for G6 Hospitality to determine what happened.

Step 4: Use the Company’s Written Complaint Channel

Written Guest Relations complaints can be mailed to G6 Hospitality LLC, Guest Relations, P.O. Box 326, Worthington, OH 43085. Include the guest’s contact information, motel address, stay dates, confirmation number, complaint history, and requested resolution. Keep copies of everything sent.

Step 5: Contact Corporate Headquarters

For a serious unresolved corporate matter, correspondence may be sent to G6 Hospitality LLC, 6509 Windcrest Drive, Suite 100, Plano, TX 75024. The headquarters should generally be used after the property and Guest Relations channels have already been attempted.

Step 6: Use the Specialized Complaint or Dispute Department

Accessibility complaints can use 1-855-445-3303, while privacy complaints can use 1-855-202-5784 or privacy@g6hospitality.com. Reservation disputes should remain with Reservations and Guest Relations unless another specialized issue applies.

Step 7: File With the Appropriate Regulator

Hotel safety, sanitation, accessibility, or lodging-regulation complaints may be submitted to the appropriate local or state authority depending on the issue and hotel location. Accessibility matters may also fall under applicable federal or state disability-rights enforcement procedures.

Step 8: Use Consumer Protection or Financial Dispute Options

If the complaint involves an unresolved payment or unauthorized charge, the guest can contact the card issuer or payment provider. General unfair-business-practice complaints can also be submitted to the applicable state Attorney General or consumer-protection agency.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant unresolved disputes, review Motel 6 and G6 Hospitality’s current Terms of Use, reservation terms, and any contractual dispute provisions that apply to the booking. Depending on the facts, the guest may consider formal demand correspondence, small-claims procedures, arbitration where contractually applicable, or legal advice.