Landry’s Headquarters & Corporate Office

About Landry’s

Landry’s, Inc. is a Houston-based dining, hospitality, entertainment, and gaming company that operates a large portfolio of restaurants, hotels, casinos, resorts, attractions, and entertainment destinations. The company traces its modern history to 1980, when Tilman Fertitta was a partner in the first Landry’s Seafood Restaurant in Katy, Texas. He later partnered in Willie G’s Seafood & Steaks and acquired controlling interests in both concepts in 1986, laying the foundation for the Landry’s organization that exists today.

Landry’s has expanded well beyond its original Gulf Coast seafood concept. Its current portfolio includes more than 600 properties in 36 states and over 15 countries, with restaurant brands, casinos, hotels, resorts, aquariums, boardwalk attractions, entertainment venues, and luxury hospitality properties. The organization also operates loyalty, event-planning, gift-card, retail, and group-sales programs across many of its brands.

Landry’s is privately held and operates within Fertitta Entertainment, which is solely owned by Tilman J. Fertitta. Fertitta serves as Chairman, President, and CEO of Landry’s and also owns the Houston Rockets and Golden Nugget Hotel and Casinos through his broader business interests. Current company materials describe Landry’s as having more than 50,000 employees.

Landry’s Headquarters & Corporate Office Address

Current Headquarters

Landry’s, Inc.
1510 West Loop South
Houston, TX 77027
United States

Landry’s current official Contact Us page identifies this as its corporate address.

Corporate Office

The Houston address above is also the company’s primary corporate office.

Mailing Address

No separate universal corporate mailing address is prominently published in the current company materials reviewed.

Other Important Address

Individual restaurants, hotels, casinos, and entertainment properties should be contacted at their own location addresses for property-specific matters.

Former / Historical Headquarters

Landry’s has longstanding Houston roots and current official materials continue to identify the West Loop South address as corporate headquarters.

Quick Information

Corporate Phone Number

713-850-1010

Landry’s official Contact Us page publishes this number with its Houston corporate headquarters.

Customer Service Number

General corporate toll-free contact

800-552-6379

Also written as

800-5-LANDRYS.

Corporate Office Address

Landry’s, Inc.
1510 West Loop South
Houston, TX 77027
United States

Headquarters Address

Landry’s, Inc.
1510 West Loop South
Houston, TX 77027
United States

Current official corporate and retail contact pages identify this Houston address.

Email

Current retail contact

shoplandrysinc@ldry.com

Corporate gift-card team

giftcards@ldry.com.

Industry

Restaurants, Hospitality, Hotels, Casinos, Gaming, Entertainment, Attractions and Retail

Founded

1980

The first Landry’s Seafood Restaurant associated with the company’s modern history opened in Katy, Texas.

Number of Employees

50,000+ employees.

Number of Properties

600+ properties

across 36 states and more than 15 countries.

Ownership

Privately held

Landry’s is owned through Fertitta Entertainment by

Tilman J. Fertitta.

Corporate Office Hours

Landry’s retail support currently publishes

Monday to Friday: 9:00 AM to 6:00 PM Central Time.

Website

https://www.landrysinc.com/

Careers Page

https://careers.landrysinc.com/

Landry’s hires across restaurants, hospitality, gaming, entertainment, corporate functions, events, retail, IT, finance, marketing, security, sales, and other areas.

Landry’s Products & Services

Restaurant Operations

Landry’s operates hundreds of restaurants across casual, upscale, fine-dining, seafood, steakhouse, themed, and specialty concepts. The portfolio includes more than 60 restaurant concepts and spans both company-owned and affiliated brands.

Landry’s Seafood House

Landry’s Seafood House is one of the company’s foundational restaurant brands. It emphasizes Gulf Coast seafood, fish, shellfish, steaks, and casual coastal dining.

Morton’s The Steakhouse

Morton’s is a premium steakhouse brand within the Landry’s portfolio. It specializes in high-end steaks, seafood, cocktails, private dining, and business or special-occasion meals.

Del Frisco’s Double Eagle Steakhouse

Del Frisco’s Double Eagle Steakhouse is a luxury steakhouse concept offering prime steaks, seafood, wine, cocktails, and private dining experiences.

The Palm

The Palm is an upscale steak and seafood restaurant known for steaks, lobster, Italian-American dishes, and traditional hospitality.

Mastro’s Restaurants

Mastro’s Steakhouse and Ocean Club provide premium steak, seafood, cocktails, live entertainment, and high-end dining in major U.S. markets.

Saltgrass Steak House

Saltgrass is a casual steakhouse concept featuring steaks, chicken, seafood, burgers, salads, and Texas-inspired dishes.

Bubba Gump Shrimp Co.

Bubba Gump is a themed seafood restaurant inspired by the film Forrest Gump. Its menu focuses on shrimp, seafood platters, casual American food, drinks, and branded merchandise.

Rainforest Cafe

Rainforest Cafe combines dining with a themed entertainment environment featuring animatronic animals, tropical décor, retail merchandise, and family-oriented experiences.

T-REX Cafe

T-REX Cafe is a dinosaur-themed restaurant and entertainment concept designed primarily for families and tourist destinations.

Chart House

Chart House is an upscale seafood and steak restaurant brand frequently located near waterfront, skyline, or scenic destinations.

Golden Nugget Hotels & Casinos

Landry’s broader organization includes Golden Nugget hotel and casino properties. These combine gaming, hotel accommodations, restaurants, nightlife, pools, and entertainment.

The Post Oak Hotel

The Post Oak Hotel at Uptown Houston is Landry’s luxury hotel property in Houston and has received AAA Five-Diamond recognition.

San Luis Resort

The San Luis Resort in Galveston combines hotel accommodations, restaurants, spa services, events, and resort amenities.

Kemah Boardwalk

Kemah Boardwalk near Houston combines dining, amusement rides, attractions, retail, entertainment, and waterfront recreation.

Downtown Aquarium

Landry’s operates aquarium-based entertainment and dining destinations that combine exhibits, restaurants, attractions, and event experiences.

Pleasure Pier

Galveston Island Historic Pleasure Pier offers amusement rides, games, food, retail, and Gulf Coast entertainment.

Catering

Many Landry’s restaurants provide catering or large-party services. Availability, menu, pricing, delivery, and setup depend on the specific restaurant concept and market.

Private Dining

Landry’s restaurants frequently offer private dining spaces for corporate meetings, celebrations, weddings, rehearsal dinners, and other events.

Event Planning

Landry’s provides event-planning services across selected restaurants, hotels, resorts, attractions, and entertainment venues.

Landry’s Select Club

Landry’s Select Club is the company’s loyalty program. Members pay a one-time membership fee, receive an initial reward, earn points at participating locations, and receive additional member benefits. Customer Service is 1-866-995-6925.

Gift Cards

Landry’s gift cards can be used across many participating Landry’s and affiliated brands in the United States. The company offers physical, digital, and corporate gift-card solutions.

Corporate Gift Cards

Businesses can purchase Landry’s gift cards in volume with customization, account support, flexible delivery, and other corporate gifting options. Corporate gift-card support is 877-347-2839.

Retail Merchandise

Landry’s sells branded merchandise, apparel, collectibles, and other retail products through selected restaurants, attractions, and its online retail operation.

Landry’s Corporate Phone Numbers

Corporate Phone Number

713-850-1010.

Corporate Headquarters Number

713-850-1010

Headquarters Number

713-850-1010

Corporate Office Number

713-850-1010

Customer Service Number

800-552-6379

Also

800-5-LANDRYS.

Customer Support Number

General corporate routing

800-552-6379

Toll-Free Number

800-552-6379

Landry’s Select Club Number

1-866-995-6925.

Gift Card Customer Service

For current online gift-card order assistance and balance questions:

1-844-234-7833

Hours

8:00 AM to 8:00 PM ET.

Gift Card Lost or Stolen Number

1-888-345-8380.

Corporate Gift Card Number

877-347-2839

Email

giftcards@ldry.com.

Retail Customer Service Number

713-386-7189

Retail email:

shoplandrysinc@ldry.com.

Sales Number

Sales contacts vary by restaurant, hotel, casino, or event venue.

Billing Number

Landry’s does not publish one universal corporate billing number covering all brands.

Regional Office Number

No single universal regional-office number is published.

Branch Office Number

Individual restaurants, casinos, hotels, and entertainment properties have their own local numbers.

International Number

Landry’s operates internationally but does not publish one universal international guest-service number.

Emergency / After-Hours Number

No universal corporate emergency hotline is published.

Investor Relations Number

Not applicable.

Landry’s is privately held.

Media / Press Number

713-224-9115

Landry’s official Contact Us page lists this as its media-inquiries number.

Human Resources Number

Landry’s does not publish one universal public HR number.

Careers

https://careers.landrysinc.com/

Reservations / Booking Number

Reservations are handled by individual restaurant or hotel brands rather than one universal Landry’s booking number.

How to Reach a Real Person at Landry’s

For general corporate questions, start with 800-552-6379 or 713-850-1010. If your problem involves a specific restaurant, hotel, casino, attraction, or entertainment venue, contacting that property directly is usually faster because local management can review the actual reservation, payment, meal, employee interaction, event, room stay, or transaction. Have the location name, date, receipt or reservation number, and payment details ready.

For Landry’s Select Club problems, use 1-866-995-6925. Gift-card issues should use the appropriate gift-card contact, while online retail support can use 713-386-7189. These specialized channels are generally preferable to the headquarters switchboard because they connect the customer with the team responsible for the account or transaction.

For unresolved property-level issues, ask the location manager to escalate the case to the regional or corporate team. You can also use Landry’s official Customer Feedback process, which the company states it reviews in detail.

How to File a Complaint Against Landry’s

Complaints may involve a restaurant meal, service, hotel stay, casino experience, attraction, employee interaction, reservation, gift card, Landry’s Select Club account, billing, refund, private event, or retail purchase. Before escalating, gather the location name, receipt, reservation number, date, transaction amount, loyalty account number, photographs where applicable, and previous correspondence.

Step 1: Contact Customer Service

For a location-specific problem, begin with the restaurant, hotel, casino, or attraction directly and ask for a manager. Explain the complaint in detail and give local management an opportunity to correct the problem. For general corporate routing, call 800-552-6379.

Step 2: Contact the Relevant Department

Use the specialized department that matches the issue. Landry’s Select Club problems should go to 1-866-995-6925, gift-card issues to the appropriate gift-card line, and retail-store inquiries to 713-386-7189. This usually results in faster handling than sending every complaint through corporate headquarters.

Step 3: Request Supervisor or Management Review

If the first employee or property manager does not resolve the matter, request review by the General Manager, hotel manager, casino manager, regional manager, loyalty supervisor, or other senior person responsible for the service involved. Provide the original complaint details and explain what remains unresolved.

Step 4: Use the Company’s Written Complaint Channel

Landry’s official Contact Us page provides a Customer Feedback route and states that feedback is taken seriously and reviewed in detail. Submit a written complaint containing the location, dates, transaction details, employee names where known, and the resolution requested.

Step 5: Contact Corporate Headquarters

For serious unresolved matters, write to Landry’s, Inc., 1510 West Loop South, Houston, TX 77027. Include copies of receipts, reservation records, case numbers, emails, photographs, and any manager responses. Keep proof of delivery.

Step 6: Use the Specialized Complaint or Dispute Department

If the matter concerns gaming, loyalty rewards, a hotel reservation, gift cards, event contracts, privacy, or another specialized service, request escalation to the responsible corporate or legal team. Gaming complaints in particular may involve a casino-specific regulatory department rather than ordinary restaurant Customer Service.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the business involved. Restaurant food-safety complaints can go to local health authorities, hotel complaints may involve state lodging or consumer agencies, and casino gaming complaints should go to the gaming regulator with jurisdiction over that property.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved payment-card or unauthorized-charge disputes, contact the card issuer. General consumer complaints may be filed with the appropriate state Attorney General or consumer-protection agency. Travel, hotel, event, and gift-card disputes may each involve different state rules, so use the regulator with jurisdiction over the transaction.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant unresolved disputes involving event contracts, hotel bookings, gaming, gift cards, or other transactions, review the applicable terms and agreements before considering arbitration, small-claims proceedings, or litigation. Preserve all receipts, contracts, account statements, correspondence, and proof of earlier complaint attempts.