Jiffy Lube
Jiffy Lube is one of the largest automotive preventive-maintenance service brands in North America. The modern Jiffy Lube business was founded in 1979 and helped popularize the fast oil-change model, allowing drivers to obtain routine vehicle maintenance without the longer appointment process traditionally associated with automotive dealerships and repair shops. The company expanded rapidly through franchising and developed a recognizable service model centered on oil changes, fluid maintenance, inspections, and convenient preventive automotive services.
Today, Jiffy Lube operates more than 2,000 service centers across the United States, with additional licensed operations in Canada. The brand states that it serves approximately 19 million customers each year. Many locations now operate as Jiffy Lube Multicare centers and provide services beyond oil changes, including brakes, batteries, tires, tire rotations, transmission services, spark plugs, filters, fluids, and other light automotive maintenance. Most Jiffy Lube locations are independently owned and operated by franchisees, although some service centers are operated by company-affiliated businesses.
Jiffy Lube underwent a major ownership change in 2026. Shell announced in March 2026 that it would sell Jiffy Lube International and Premium Velocity Auto to Monomoy Capital Partners, and the transaction officially closed on July 1, 2026 for approximately $1.3 billion. Monomoy acquired the Jiffy Lube brand, Jiffy Lube International, and the related franchise network, while Shell retained its Pennzoil, Quaker State, Rotella, and other lubricant brands and entered into a long-term lubricants supply agreement. Jiffy Lube therefore should no longer be described as a Shell-owned company. The business continues to be headquartered in Houston, Texas under its new private-equity ownership.
Jiffy Lube, LLC
Houston, TX
United States
Jiffy Lube continues to identify Houston as its corporate headquarters following the July 2026 acquisition by Monomoy Capital Partners. Current official customer-facing materials primarily publish a Houston P.O. Box rather than a street address for correspondence.
Jiffy Lube, LLC
Houston, TX
United States
The company’s headquarters remains in Houston and supports franchising, marketing, brand management, customer service, fleet programs, training, technology, and other corporate functions. Most individual Jiffy Lube service centers remain independently operated franchise locations.
Jiffy Lube, LLC
P.O. Box 41308
Houston, TX 77040-9998
United States
This is Jiffy Lube’s current officially published corporate mailing address for customer feedback, questions, complaints, privacy matters, and other written communications.
Jiffy Lube Customer Service
P.O. Box 41308
Houston, TX 77040-9998
United States
Customers sending a complaint should include the service-center number or address, date of service, invoice details, vehicle information, and a clear explanation of the problem.
700 Milam Street
Houston, TX 77002
United States
Older Jiffy Lube corporate and privacy materials identified 700 Milam Street as the principal business office of Jiffy Lube International. Current customer-facing Jiffy Lube materials instead publish the P.O. Box 41308 mailing address, and Shell’s former ownership ended on July 1, 2026.
800-344-6933
Jiffy Lube currently publishes this toll-free number as its principal corporate Customer Service contact.
800-344-6933
This is Jiffy Lube’s verified current customer-service number for feedback, complaints, service records, and other customer concerns.
Houston, Texas, United States.
Jiffy Lube currently publishes its P.O. Box rather than a universal customer-facing street address for corporate correspondence.
Houston, Texas, United States.
The company’s official July 2026 acquisition announcement confirms that Jiffy Lube remains headquartered in Houston.
customercare@jiffylube.com
This is Jiffy Lube’s current verified customer-care email and is also published for certain privacy and digital-service inquiries.
Automotive maintenance, oil changes, preventive maintenance, vehicle services, tire services, brakes, franchising, and automotive care.
More than 2,000 Jiffy Lube service centers operate across the United States, with additional licensed locations in Canada.
Jiffy Lube reports serving approximately 19 million customers annually.
Monday through Friday from 8:00 a.m. to 6:00 p.m. Central Time and Saturday through Sunday from 9:00 a.m. to 4:00 p.m. Central Time.
Careers: https://www.jiffylube.com/careers
Franchise Opportunities: https://www.jiffylube.com/franchise
Jiffy Lube is privately owned by an affiliate of Monomoy Capital Partners and does not maintain a public-company Investor Relations portal.
The Jiffy Lube Signature Service Oil Change is the brand’s core preventive-maintenance service. It typically includes an oil and filter change along with inspection or checking of selected vehicle fluids and components according to the service package.
Participating Jiffy Lube locations offer full synthetic and synthetic-blend oil-change options for vehicles that require or benefit from these lubricants. Available products vary by location and vehicle specification.
Many Jiffy Lube locations offer tire rotation designed to promote more even tire wear. Availability depends on the specific service center and its equipment.
Jiffy Lube Multicare locations may provide tire installation, repair, balancing, inspections, and other tire-related services. Customers should verify availability through the location finder before visiting.
Participating Multicare centers provide brake inspections, pad or rotor replacement, brake-fluid services, and related maintenance. The exact services available depend on the franchise location.
Jiffy Lube service centers can inspect, test, maintain, and replace vehicle batteries at participating locations.
Selected locations offer transmission-fluid changes and related preventive-maintenance services according to the vehicle manufacturer’s recommendations.
Jiffy Lube can inspect and replace engine air filters where necessary. Cabin-air-filter replacement is also available at many service centers.
Locations provide services involving coolant, transmission fluid, power-steering fluid, brake fluid, and other vehicle fluids, depending on the service center and vehicle.
Jiffy Lube Multicare locations may provide spark-plug inspection and replacement as part of expanded automotive maintenance services.
Jiffy Lube offers fleet programs for businesses operating multiple vehicles. Fleet services can provide centralized maintenance support while allowing drivers to use participating Jiffy Lube locations nationwide.
Jiffy Lube maintains a nationwide service-record database. Customers can request copies of their Jiffy Lube service history by using the company’s Customer Feedback process and providing their vehicle information.
800-344-6933
This is Jiffy Lube’s current verified national corporate Customer Service number and is published alongside the company’s Houston mailing address.
800-344-6933
Jiffy Lube does not currently promote a separate Houston headquarters switchboard for the public. This toll-free corporate Customer Service line is the strongest verified contact.
800-344-6933
Customers and business callers can begin with this number when they do not already have a department-specific contact.
800-344-6933
This number is currently published as Jiffy Lube’s main corporate Customer Service contact and operates during the company’s stated corporate hours.
800-344-6933
Customers can call this number for service-center feedback, questions, complaints, service records, and other Jiffy Lube concerns.
800-344-6933
Jiffy Lube states that when customers submit a question or complaint, a Customer Service representative generally contacts them within two to four business days.
888-467-4355
Jiffy Lube publishes this toll-free number for certain privacy-rights questions, privacy appeals, and assistance related to personal-information requests.
800-327-9532
Prospective franchisees can call this number to obtain information about becoming a Jiffy Lube franchise operator.
Public verified universal fleet telephone number not prominently available.
Jiffy Lube currently directs fleet inquiries through its Fleet Services online form and specialized fleet email rather than a universal public fleet telephone number.
HOU-OSP-Jiffy-Lube—Fleet-Lead-Gen@jiffylube.com
This is Jiffy Lube’s current published fleet-services email for companies interested in fleet maintenance programs.
Public verified universal press number not prominently available.
Media inquiries should use Jiffy Lube’s corporate communications channels rather than customer service when possible.
Not applicable.
Jiffy Lube is now privately owned by an affiliate of Monomoy Capital Partners and therefore does not maintain a standalone public shareholder Investor Relations department.
For most service complaints, vehicle-maintenance questions, service-record requests, or customer concerns, call Jiffy Lube Customer Service at 800-344-6933. Corporate support is available Monday through Friday from 8:00 a.m. to 6:00 p.m. Central Time and Saturday through Sunday from 9:00 a.m. to 4:00 p.m. Central Time. Customers can also email customercare@jiffylube.com or submit the official Customer Feedback form.
Before contacting corporate support, have the Jiffy Lube location, service-center number if known, date of service, invoice or receipt, vehicle year, make and model, mileage, license-plate information, services performed, and details of the problem ready. If the vehicle experienced mechanical symptoms after service, preserve photographs, diagnostic reports, receipts, towing records, and repair estimates.
Because most Jiffy Lube locations are independently owned and operated by franchisees, the local service-center manager should usually be the first person contacted about an in-store issue. If the local franchise does not resolve the matter, Jiffy Lube corporate Customer Service can document the complaint and communicate with the appropriate franchise organization.
Complaints may involve oil changes, vehicle damage, incorrect service, billing, customer service, brakes, tires, batteries, privacy, warranties, service records, or franchise location conduct. Before escalating, gather the receipt, service-center address, date, mileage, photographs, repair records, diagnostic reports, towing documentation, and previous communications.
Start with the Jiffy Lube location where the service occurred and ask to speak with the manager. If the problem remains unresolved, call corporate Customer Service at 800-344-6933 or submit the official Customer Feedback form.
Fleet issues should use the Fleet Services process, privacy matters should use Jiffy Lube’s privacy channels, and franchise inquiries should use the dedicated franchise number. Vehicle-service complaints should remain with Customer Service and the responsible franchise organization.
If the local manager or initial Customer Service representative cannot resolve the complaint, request escalation to a higher-level representative or franchise-management contact. Explain the service performed, resulting issue, previous resolution attempts, and financial impact.
Email customercare@jiffylube.com or submit Jiffy Lube’s Customer Feedback form. Written complaints can also be mailed to Jiffy Lube, LLC, P.O. Box 41308, Houston, TX 77040-9998. Include copies rather than original documents.
Serious unresolved complaints can be directed through Jiffy Lube’s Houston corporate structure using its published P.O. Box and Customer Service number. Identify the specific franchise location because the individual service center may be independently owned.
Privacy complaints can use Jiffy Lube’s privacy-rights process and 888-467-4355. Vehicle-damage claims may require review by the franchisee, its insurer, or a specialized claims representative depending on the facts.
Automotive-repair complaints may be handled by a state motor-vehicle repair agency, licensing authority, attorney general, or consumer-protection office depending on the state. Environmental or waste-oil issues can involve environmental agencies.
Customers with unresolved service or billing disputes can consider filing with their state attorney general or consumer-protection agency. Qualifying card charges can also be disputed with the issuing financial institution where applicable.
For substantial engine damage, transmission damage, personal injury, property loss, or contractual disputes, preserve the vehicle and evidence until the cause can be properly documented. Independent mechanical inspection and qualified legal advice may be appropriate where the claimed loss is significant.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.