Jason’s Deli Headquarters & Corporate Office

About Jason’s Deli

Jason’s Deli is a family-owned American restaurant chain known for sandwiches, soups, salads, baked potatoes, wraps, pasta, breakfast items, catering, delivery, and a large salad-bar concept at many restaurants. The company was founded in Beaumont, Texas, in 1976 and remains closely associated with Southeast Texas even though its store network now spans many U.S. markets. Current official information states that Jason’s Deli serves guests through 239 delis in 27 states.

The company emphasizes ingredient standards and has made a series of changes to remove selected artificial ingredients. Jason’s Deli states that it removed artificial MSG and nearly all high-fructose corn syrup in 2008, removed artificial dyes and colors beginning in 2010, and removed artificial flavors in 2015. This ingredient-focused positioning has become an important part of its brand identity.

Jason’s Deli operates legally through Deli Management, Inc., which remains privately held and family owned. Current official and government-linked records identify the company’s principal headquarters at 350 Pine Street, Suite 1775, Beaumont, TX 77701. The business also maintains substantial operational, distribution, catering, and dispute-handling functions in other Texas cities, including Grand Prairie.

Jason’s Deli Headquarters & Corporate Office Address

Current Headquarters

Deli Management, Inc. d/b/a Jason’s Deli
350 Pine Street, Suite 1775
Beaumont, TX 77701
United States

Current Texas government records identify Deli Management, Inc. at this Beaumont address, and current Jason’s Deli app-support information uses the same location.

Corporate Office

350 Pine Street, Suite 1775
Beaumont, TX 77701

This is the principal business address associated with Jason’s Deli and Deli Management, Inc.

Other Important Address

For formal disputes under Jason’s Deli’s current Terms

Deli Management, Inc.
Attn: Kim Collura
2130 W Interstate 20
Grand Prairie, TX 75052

Current Terms require certain formal dispute notices to be sent to this Grand Prairie address before arbitration or small-claims proceedings.

Former / Historical Headquarters

Older materials may show 2400 Broadway, Beaumont, TX 77702 as a Jason’s Deli corporate or mailing address. Current government records and app information support 350 Pine Street, Suite 1775, Beaumont, TX 77701 as the current headquarters.

Quick Information

Corporate Phone Number

409-838-1976

Jason’s Deli currently publishes this number for general questions and website Customer Service.

Customer Service Number

409-838-1976

Corporate Office Address

350 Pine Street, Suite 1775, Beaumont, TX 77701

Headquarters Address

350 Pine Street, Suite 1775, Beaumont, TX 77701

Email

customer.service@jasonsdeli.com.

Industry

Restaurants, Delicatessen, Catering, Delivery, Fast Casual Dining and Foodservice

Founded

1976

Founded in Beaumont, Texas.

Number of Employees

Jason’s Deli does not prominently publish one precise current system-wide employee count on its consumer website.Because the system includes both company-operated and independently operated franchise restaurants, employment is spread among multiple entities.

Number of Stores / Locations

239 delis in 27 states.

Corporate Office Hours

Current Customer Service information associated with the company’s support function commonly lists weekday business hours, while individual restaurants operate according to local schedules.

Website

https://www.jasonsdeli.com/

Careers Page

https://www.jasonsdeli.com/careers/

Jason’s Deli Products & Services

Sandwiches

Jason’s Deli is best known for a broad selection of deli-style sandwiches served on different breads with meats, cheeses, vegetables, sauces, and specialty combinations. The restaurant offers both classic deli choices and signature recipes.

Soups

The menu includes rotating and regular soups that can be ordered independently or paired with sandwiches and salads. Soup selection varies by location and day.

Salad Bar

Many Jason’s Deli locations feature a self-service salad bar with fresh vegetables, toppings, dressings, and other ingredients. The salad bar is a longstanding part of the brand’s dine-in experience.

Specialty Salads

Customers can order prepared salads with proteins, cheeses, vegetables, and signature dressings. These provide a structured alternative to the self-service salad bar.

Baked Potatoes

Large baked potatoes are available with a range of toppings, including meat, cheese, vegetables, and sauces. Baked potatoes have been a distinctive menu category at Jason’s Deli for many years.

Wraps

Jason’s Deli offers wraps filled with meats, vegetables, cheeses, and sauces. Wrap options can provide a portable alternative to traditional sandwiches.

Pasta

Selected locations and menus include pasta dishes as part of the deli’s broader entrée selection.

Breakfast

Certain locations offer breakfast menus with sandwiches, wraps, baked goods, fruit, and other morning items. Breakfast availability depends on the selected restaurant.

Kids Menu

Jason’s Deli offers kid-friendly meals with smaller portions and familiar items. The company has also emphasized removing artificial dyes and colors from children’s menu products.

Gluten-Sensitive Options

Jason’s Deli provides gluten-sensitive menu options and specific preparation procedures intended to reduce cross-contact. The company explains that to-go gluten-sensitive sandwiches are prepared using special procedures and packaging.

Catering

Jason’s Deli provides catering for offices, schools, meetings, parties, conferences, and other events. Catering can include sandwich trays, boxed meals, salads, breakfast, desserts, beverages, and other group options.

Catering Delivery

Current catering materials state that catering delivery can be available between 6:00 AM and 10:00 PM, depending on market and availability.

Online Ordering

Customers can place pickup and delivery orders through Jason’s Deli’s website and mobile platform.

Delivery

Delivery is available from participating restaurants. Delivery coverage and fees vary by location.

Deli Dollars Rewards

Jason’s Deli operates the Deli Dollars rewards program. Members can earn rewards on qualifying purchases and manage their account through the current app and website.

Mobile App

The Jason’s Deli mobile app supports ordering, saved locations, payment methods, Rewards, order history, and account management.

Gift Cards

Jason’s Deli offers physical and electronic gift cards. Gift-card account issues can be handled through Customer Service at 409-838-1976.

Fundraising

Participating Jason’s Deli locations offer fundraising events for schools, nonprofits, teams, and community organizations. Certain current programs return 20% of qualifying receipts to participating organizations.

Donations and Sponsorships

Participating delis can support local nonprofit and community organizations through donations and sponsorship requests, subject to local eligibility requirements.

Jason’s Deli Corporate Phone Numbers

Corporate Phone Number

409-838-1976.

Corporate Headquarters Number

409-838-1976

Headquarters Number

409-838-1976

Corporate Office Number

409-838-1976

Customer Service Number

409-838-1976

Customer Support Number

409-838-1976

Toll-Free Number

Jason’s Deli does not prominently publish one universal nationwide toll-free consumer number.

Sales Number

Jason’s Deli uses regional catering specialists and sales contacts rather than one nationwide sales number.

Billing Number

General billing and account questions can begin with:

409-838-1976

Regional Office Number

Jason’s Deli does not publish one universal regional-office number.

Branch Office Number

Individual deli locations have local telephone numbers.

International Number

Jason’s Deli primarily operates in the United States and does not publish a universal international support number.

Emergency / After-Hours Number

No nationwide corporate emergency hotline is publicly listed.

Investor Relations Number

Not applicable.

Jason’s Deli is privately held.

Media / Press Number

No universal public media number is prominently published.

Human Resources Number

No universal applicant HR number is prominently published.

Reservations / Booking Number

Most locations operate primarily on a walk-in, pickup, delivery, and catering basis rather than traditional restaurant reservations.

Customer Service Email

customer.service@jasonsdeli.com.

Formal Dispute Number

972-606-6826

This number is specifically listed in the current Terms for formal dispute notices.

Catering Specialists

Jason’s Deli publishes regional catering specialists with dedicated phone and email contacts. For example, Houston, Florida, Louisiana, and Beaumont catering support currently lists 409-750-3524.

How to Reach a Real Person at Jason’s Deli

For website issues, online orders, receipt requests, Rewards questions, gift-card issues, account assistance, complaints, or general feedback, call 409-838-1976 or email customer.service@jasonsdeli.com. Jason’s Deli specifically states that it wants customers to report suggestions and complaints, making this a direct central support route.

For a problem involving an active order or a specific restaurant experience, contact the local deli first. Restaurant management can usually resolve missing items, incorrect orders, service concerns, delivery issues, or local refunds faster than central support. Have the order number, restaurant location, date, receipt, delivery information, and payment details available.

If the complaint involves a formal legal dispute rather than ordinary Customer Service, the current Terms provide a separate notice process at 2130 W Interstate 20, Grand Prairie, TX 75052, telephone 972-606-6826. That route should be reserved for unresolved formal disputes rather than routine restaurant feedback.

How to File a Complaint Against Jason’s Deli

Complaints can involve an incorrect order, delivery, food quality, refund, employee interaction, catering, Rewards, billing, gift cards, website issues, or another customer experience. Gather your order number, restaurant location, purchase date, receipt, payment details, photographs where relevant, and copies of previous correspondence.

Step 1: Contact Customer Service

Call 409-838-1976 or email customer.service@jasonsdeli.com. Explain the issue clearly, provide the restaurant and order details, and state the resolution you are requesting. Jason’s Deli specifically invites customers to submit suggestions and complaints through this support channel.

Step 2: Contact the Relevant Department

For an immediate restaurant issue, contact the local deli. For catering problems, contact the appropriate Catering Specialist. For Deli Dollars or gift-card issues, use central Customer Service. Directing the complaint to the department that controls the transaction will usually produce a faster response.

Step 3: Request Supervisor or Management Review

If the initial employee or support representative cannot resolve the issue, ask for a manager, General Manager, or Customer Service supervisor. Explain what has already been attempted and provide any case details, receipts, or written responses.

Step 4: Use the Company’s Written Complaint Channel

Email customer.service@jasonsdeli.com so the complaint is documented. Written complaints are especially helpful when the issue involves repeated order problems, Rewards errors, disputed charges, or a refund that has not been completed.

Step 5: Contact Corporate Headquarters

For a serious unresolved issue, write to Deli Management, Inc., 350 Pine Street, Suite 1775, Beaumont, TX 77701. Include copies of receipts, order confirmations, prior support conversations, and a clear explanation of the resolution requested.

Step 6: Use the Specialized Complaint or Dispute Department

For a formal dispute, Jason’s Deli’s current Terms direct written notice to Deli Management, Inc., Attn: Kim Collura, 2130 W Interstate 20, Grand Prairie, TX 75052, telephone 972-606-6826. The notice should contain enough information for the company to evaluate and attempt to resolve the claim.

Step 7: File With the Appropriate Regulator

Food-safety complaints may be filed with the local health department or state health authority where the restaurant operates. Employment complaints should go to the appropriate labor agency, and accessibility concerns may involve disability-rights enforcement depending on the issue.

Step 8: Use Consumer Protection or Financial Dispute Options

If Jason’s Deli does not resolve a payment dispute, contact the card issuer or payment platform. General consumer matters may also be reported to the applicable state Attorney General or consumer-protection agency.

Step 9: Consider Formal Legal or Arbitration Procedures

Current Terms require a 60-day good-faith dispute resolution period before arbitration or small-claims proceedings may begin. If no resolution is reached after the required notice process, either side may proceed according to the Terms, including arbitration or eligible small-claims court proceedings.

Kevin

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