Texas

Globe Life Headquarters & Corporate Office

About Globe Life

Globe Life Inc. is a publicly traded insurance holding company headquartered in McKinney, Texas. The company specializes primarily in life insurance and supplemental health insurance for middle-income families. Its insurance products are distributed directly to consumers and through exclusive and independent agency organizations. Globe Life traces its insurance roots to 1900 and today operates through several insurance subsidiaries and distribution divisions.

The company offers term life, whole life, children’s life, final expense, accidental death, mortgage protection, Medicare Supplement, accident, cancer, critical illness, hospital, and intensive-care coverage. Globe Life reported paying approximately $1.885 billion in claims during 2025, demonstrating the scale of its active policyholder operations.

A major current corporate change is Globe Life’s headquarters relocation within McKinney. The company announced in February 2025 that it would move from its longtime South Stonebridge Drive office to 7677 Henneman Way, a newer six-story office property. The transition began in the fourth quarter of 2025 and continued into early 2026. Current Globe Life investor and board pages now use 7677 Henneman Way as the corporate address.

Quick Information

Corporate Phone Number

972-569-4000

Globe Life publishes this as its general corporate telephone number.

Customer Service Number

For Globe Life and Accident Insurance Company policy service

1-877-577-3860

This number handles policy payments, billing assistance, coverage questions, and other policyholder needs.

Corporate Office Address

Globe Life Inc.
7677 Henneman Way
McKinney, TX 75070
United States

Headquarters Address

Globe Life Inc.
7677 Henneman Way
McKinney, TX 75070
United States

Email

Globe Life does not publish one universal consumer Customer Service email for every subsidiary.

Current verified contacts include

Investor Relations: Investors@globe.life
Claims: Claims@Globe.Life
Website Accessibility: GlobeWebMgmt@Globelifeins.com.

Industry

Life Insurance, Supplemental Health Insurance, Medicare Supplement Insurance and Financial Protection

Founded

Globe Life’s corporate insurance roots date to

1900.

Current Leadership

Matthew Darden, Co-Chairman and Chief Executive Officer

Frank M. Svoboda, Co-Chairman and Chief Executive Officer.

Number of Employees

As of December 31, 2025

3,695 full-time, part-time and temporary employees

The company also works with more than 17,000 independently contracted insurance agents.

Stock Listing

New York Stock Exchange

Ticker

GL.

Website

https://www.globelifeinsurance.com/

Investor Relations

https://investors.globelifeinsurance.com/

Investor Relations phone

972-569-3627

Email

Investors@globe.life.

Careers Page

https://careers.globelifeinsurance.com/

Globe Life recruits in customer service, insurance operations, IT, underwriting, finance, data, sales support, compliance, legal, and agency-related positions.

Globe Life Products & Services

Term Life Insurance

Globe Life offers term life insurance designed to provide protection for a defined coverage period. Its direct-to-consumer products emphasize straightforward applications and accessible coverage for individuals and families.

Whole Life Insurance

Whole life coverage is designed to remain in force for life as long as required premiums are paid. Globe Life states that these policies can also accumulate cash value over time.

Children’s Life Insurance

Globe Life sells life insurance policies specifically for children and grandchildren. These policies can provide lifelong coverage and may help preserve future insurability when coverage is purchased at a younger age.

Final Expense Insurance

Final expense insurance is intended to provide funds that can help a family cover funeral costs, burial expenses, outstanding bills, and other expenses after the insured person’s death.

Accidental Death Insurance

Accidental death coverage provides an additional financial benefit when an insured dies as the result of a covered accident. It is designed to supplement rather than necessarily replace traditional life insurance.

Mortgage Protection Insurance

Mortgage protection insurance is designed to help surviving family members address mortgage obligations after an insured person’s death. Availability and policy features vary by underwriting company and state.

Medicare Supplement Insurance

Globe Life offers Medicare Supplement insurance designed to help eligible Medicare beneficiaries pay qualifying out-of-pocket expenses not covered by Original Medicare.

Accident Insurance

Supplemental accident coverage can provide benefits after qualifying injuries and accidents. Payments may help offset medical expenses and other costs that primary health insurance does not fully cover.

Cancer Insurance

Cancer insurance provides supplemental benefits following a covered cancer diagnosis or treatment. Globe Life offers products structured to help with medical and nonmedical costs associated with treatment.

Critical Illness Insurance

Critical illness coverage can provide qualifying benefits after conditions such as heart attacks, strokes, or other covered serious illnesses. Benefits can help with expenses beyond those paid by major medical insurance.

Hospital Insurance

Hospital insurance is designed to provide supplemental benefits associated with covered hospitalization, surgery, ambulance services, and other eligible medical events.

ICU Insurance

Globe Life offers supplemental intensive-care coverage designed to provide benefits for qualifying stays or treatment in an intensive-care setting.

Direct-to-Consumer Insurance

Consumers can purchase qualifying Globe Life policies online, over the phone, or through the mail. This direct distribution model is one of Globe Life’s major sales channels.

Agent-Sold Insurance

Globe Life also distributes insurance through agency organizations including American Income Life, Liberty National, Family Heritage, and other subsidiaries and divisions. Different divisions maintain their own product and service contacts.

Online Policy Management

Policyholders can use Globe Life’s eService Center to review policy information, make payments, and manage qualifying account functions online.

Claims Services

Beneficiaries can submit eligible life-insurance claims and supporting documentation through Globe Life’s claims process. Claim status assistance is also available by phone.

Globe Life Corporate Phone Numbers

Corporate Phone Number

972-569-4000

This is Globe Life Inc.’s current main corporate number.

Corporate Headquarters Number

972-569-4000

Headquarters Number

972-569-4000

Customer Service Number

For Globe Life and Accident Insurance Company

1-877-577-3860

Policyholders can use this number for billing, premium payments, policy questions, and service requests.

Claims Status Number

1-888-650-4081

Globe Life publishes this number for checking the status of qualifying claims.

Insurance Sales Number

800-831-1200

Globe Life publishes this number for consumers interested in quotes and selected insurance products.

Medicare Supplement Number

866-210-6314

This number is specifically published for Medicare Supplement inquiries.

Liberty National Customer Service & Claims

800-333-0637

This number serves customers of Globe Life Liberty National Division.

Family Heritage Customer Service & Claims

440-922-5222

This number serves Globe Life Family Heritage Division policyholders.

National Income Life Customer Service

800-516-4466

Globe Life’s payment page publishes this number for National Income Life policy servicing.

Accessibility Support

1-877-577-3860

Email

GlobeWebMgmt@Globelifeins.com

Relay users can use 711.

Investor Relations Number

972-569-3627

Investor Relations Fax

972-569-3680

Investor Relations Email

Investors@globe.life.

Media Number

469-617-4450

Globe Life currently publishes this number for media inquiries.

Human Resources Number

Globe Life does not publish one universal applicant HR number for every job category.

Careers

https://careers.globelifeinsurance.com/

How to Reach a Real Person at Globe Life

For a Globe Life and Accident Insurance Company policy, call 1-877-577-3860 to speak with Customer Service. Before calling, have the policy number, insured person’s name, billing information, and the exact reason for the call available. Globe Life states that this line can assist with premium payments, billing, coverage changes, and other account questions.

Customers should make sure they are contacting the correct Globe Life underwriting company because Globe Life operates through several subsidiaries and divisions. Liberty National customers, for example, use 800-333-0637, while Family Heritage policyholders use 440-922-5222. Using the underwriting company shown on the policy document or billing statement is the fastest way to reach the correct team.

Globe Life Headquarters & Corporate Office Address

Current Corporate Headquarters

Globe Life Inc.
7677 Henneman Way
McKinney, TX 75070
United States

Investor and Corporate Correspondence Address

Globe Life Inc.
7677 Henneman Way
P.O. Box 8080
McKinney, TX 75070-8080
United States

Life Claims Mailing Address

Globe Life Claims Department
P.O. Box 8076
McKinney, TX 75070
United States

Premium Payment Mailing Address

Globe Life And Accident Insurance Company
P.O. Box 653032
Dallas, TX 75265-3032
United States

Former Corporate Headquarters

3700 South Stonebridge Drive
McKinney, TX 75070
United States

This should now be treated as Globe Life’s former headquarters following the 2025-2026 relocation to Henneman Way.

How to File a Complaint Against Globe Life

Before escalating a complaint, gather the policy number, insured person’s full name, billing records, claim documents, correspondence, dates of previous calls, names of representatives, and any written claim or coverage decisions. Because Globe Life operates several insurance subsidiaries, confirm the underwriting company printed on the policy before selecting the escalation route.

Step 1: Contact the Correct Customer Service Department

Start with the Customer Service department for the underwriting company shown on the policy. Globe Life and Accident customers can use 1-877-577-3860, while subsidiary divisions have separate phone numbers. Explain the issue clearly and ask the representative to document the complaint on the policy account. Keep the representative’s name, date of contact, and any reference or case number provided.

Step 2: Request Policy or Billing Review

For a billing, premium, cancellation, coverage, beneficiary, or policy-administration problem, ask the representative for a formal review of the account. Provide copies of payment confirmations, notices, policy pages, or bank records where relevant. If the problem involves a possible lapse, contact Globe Life promptly because delayed premium issues can affect coverage.

Step 3: Escalate a Claims Issue

If the dispute concerns a life-insurance claim, submit the required claim documents and contact the claims team for status information. Globe Life currently publishes 1-888-650-4081 for claim-status assistance, while claim documents can be sent to its McKinney Life Claims Department. Ask for a written explanation if a claim is delayed, partially paid, or denied.

Step 4: Request Supervisor or Management Review

If the first-level representative cannot resolve the complaint, ask for a supervisor, claims manager, retention specialist, or other appropriate management review. Provide the existing case history rather than starting the complaint from the beginning. Clearly identify the outcome requested, such as correction of a billing error, reinstatement review, claim reconsideration, or written policy explanation.

Step 5: Send a Formal Written Complaint

For a serious unresolved complaint, send written correspondence to Globe Life Inc., 7677 Henneman Way, McKinney, TX 75070. Include the policy number, dates, prior case numbers, copies of relevant correspondence, and the resolution requested. Keep copies of everything sent and use a delivery method that provides tracking or confirmation.

Step 6: Contact the Insurance Department in Your State

Insurance companies are regulated primarily at the state level. If Globe Life does not resolve a policy, claims, cancellation, or sales-practice complaint, the policyholder can file a complaint with the state Department of Insurance where the policy was issued or where the consumer resides. Provide the policy, written company decision, claim records, and previous complaint history.

Step 7: Use Medicare Complaint Channels When Applicable

If the complaint involves a Globe Life Medicare Supplement product, determine whether the dispute concerns the supplemental policy itself or Medicare. Insurance complaints about the Medigap policy generally go through the applicable state insurance regulator, while Original Medicare coverage questions may need to be handled through Medicare’s own appeal and support channels.

Step 8: Escalate Securities or Shareholder Issues Separately

Shareholder and investor matters should not be sent through insurance Customer Service. Globe Life Investor Relations can be reached at 972-569-3627 or Investors@globe.life, and corporate governance correspondence may be sent through the Corporate Secretary at the current McKinney headquarters.

Step 9: Consider Legal or Consumer Assistance for Unresolved Matters

For complex disputes involving significant financial loss, contractual interpretation, alleged misrepresentation, or denied benefits, consumers may consider consulting a licensed attorney or qualified consumer-assistance organization. Preserve the policy contract, applications, payment records, claim documentation, call notes, and all written decisions before pursuing any formal legal process.

Kevin

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