Gatti’s Pizza Headquarter & Corporate Office

About Mr Gatti’s Pizza

Mr Gatti’s Pizza is a Texas-born pizza and family entertainment restaurant brand with a history dating to 1964, when founder James Eure opened The Pizza Place in Stephenville, Texas. In 1969, Eure moved the business to Austin and renamed it Mr Gatti’s in honor of his wife’s maiden name. The concept became known for fresh dough, pizza buffets, pasta, salads, delivery, carryout, and family entertainment centers with arcade attractions.

The company now operates multiple formats, including traditional family entertainment centers, pizza buffet restaurants, delivery/carryout stores, and nontraditional locations. Current 2026 franchise filings identify Mr. Gatti’s Operating, LLC as the franchisor, while the company’s franchise press page reports substantial expansion through Walmart and other development agreements.

A major current ownership change occurred on January 21, 2026, when Dallas-based OneRyan Global LLC acquired a controlling interest in Mr Gatti’s Pizza. The company stated that the headquarters and senior management would remain in Fort Worth, with Jim Phillips continuing as CEO, G. Brint Ryan becoming Chairman, and Amanda S. Ryan becoming Vice Chairwoman. The transaction followed the company’s transition to a fully franchised restaurant system.

Mr Gatti’s Pizza Headquarters & Corporate Office Address

Current Headquarters

Mr. Gatti’s Operating, LLC
550 Bailey Avenue, Suite 650
Fort Worth, TX 76107
United States

A 2026 state franchise registration lists this address as the current franchise business address for Mr. Gatti’s Operating, LLC, and the company stated in January 2026 that its corporate headquarters would remain in Fort Worth.

Corporate Office

550 Bailey Avenue, Suite 650, Fort Worth, TX 76107

This is also the active headquarters address associated with the franchisor and current corporate operations.

Mailing Address

No separate current public mailing address is necessary for ordinary corporate correspondence. The Fort Worth headquarters address is the most reliable current business address.

Other Important Address

Local restaurants operate from their own individual addresses and are frequently independently owned franchises. Customer complaints involving a specific order should normally begin with the restaurant involved.

Former / Historical Headquarters

Older company materials referenced Austin addresses, including 5912 Balcones Drive, Austin, TX 78731. Those addresses should now be treated as historical because current 2026 franchise records and acquisition announcements confirm Fort Worth as the continuing headquarters.

Quick Information

Corporate Phone Number

817-546-3500

This remains the current phone number associated with Mr Gatti’s Fort Worth headquarters and franchise operations.

Customer Service Number

Mr Gatti’s does not prominently publish a separate universal nationwide consumer-service number.

For corporate routing

817-546-3500

Corporate Office Address

550 Bailey Avenue, Suite 650, Fort Worth, TX 76107

Headquarters Address

550 Bailey Avenue, Suite 650, Fort Worth, TX 76107

Email

A universal general Customer Service email is not prominently published.Customers should contact the individual restaurant involved or use the official brand website.

Industry

Pizza Restaurants, Family Entertainment Centers, Franchising, Foodservice and Delivery

Founded

1964

The Mr Gatti’s name was adopted after the business moved to Austin in 1969.

Number of Employees

Mr Gatti’s does not publish one current system-wide employee total because the brand now operates through a fully franchised restaurant network.

Number of Locations

Current company-related materials describe more than 200 active and forthcoming locations, while a 2026 franchise-location database tracked approximately 71 operating U.S. restaurant records at that point. The difference reflects signed development commitments and future locations versus currently open units.

Corporate Office Hours

No verified universal public corporate-office hours are prominently published.

Website

https://mrgattispizza.com/

Careers Page

https://www.workstream.us/j/a2c8167d/mr-gattis-pizza

Mr Gatti’s Pizza Products & Services

Traditional Pizza

Mr Gatti’s serves fresh pizza in a wide range of topping combinations. The brand emphasizes dough made fresh, real cheese, tangy pizza sauce, and traditional recipes that have been central to its identity for decades.

Specialty Pizzas

Restaurants offer specialty recipes with combinations of meats, vegetables, cheeses, and sauces. Selection varies by store and local franchise menu.

Create Your Own Pizza

Customers can customize pizzas by selecting crust, toppings, sauce, and other options according to the participating location’s menu.

Pizza Buffet

Many traditional Mr Gatti’s locations offer an all-you-care-to-eat pizza buffet. Buffet restaurants may combine multiple pizza styles with pasta, salad, desserts, and beverages.

Pasta

Pasta dishes are offered at many full-size restaurants and family entertainment centers, particularly as part of buffet service.

Salad Bar

Selected restaurants operate salad bars with vegetables, toppings, dressings, and other cold items as part of the buffet experience.

Wings

Mr Gatti’s offers chicken wings in multiple sauces and flavors at participating locations.

Appetizers

Menus can include breadsticks, cheese sticks, and other shareable appetizers, depending on the restaurant.

Desserts

Dessert pizzas and other sweet items are available at many locations, particularly those with buffet service.

Delivery

Delivery-focused locations and DELCO formats provide pizza, wings, pasta, and related products through direct or digital ordering. Current franchise materials describe DELCO as a key small-footprint growth format.

Carryout

Customers can place orders for pickup at participating Mr Gatti’s restaurants.

Family Entertainment Centers

Large-format Mr Gatti’s restaurants combine pizza dining with arcades, redemption games, rides, and other entertainment. These locations are designed for families, birthday groups, and community events.

Arcade Games

Entertainment-center locations operate video games, redemption games, and prize systems, often in dedicated game-room areas.

Birthday Parties

Participating family entertainment centers offer birthday and group packages combining food, reserved space, and arcade entertainment.

Franchise Opportunities

Mr Gatti’s continues to develop traditional, entertainment-center, and delivery/carryout franchise formats. Current franchise materials emphasize expansion through multi-unit development and nontraditional sites.

Walmart Locations

The brand has expanded into Walmart stores through compact restaurant formats. In 2025, Mr Gatti’s reported 15 Walmart restaurants open and another 23 under construction.

Mr Gatti’s Pizza Corporate Phone Numbers

Corporate Phone Number

817-546-3500

Corporate Headquarters Number

817-546-3500

Headquarters Number

817-546-3500

Corporate Office Number

817-546-3500

Customer Service Number

No separate universal verified nationwide Customer Service line is prominently published.

Customer Support Number

For corporate routing

817-546-3500

Toll-Free Number

No verified universal toll-free customer-support number is currently published.

Sales Number

Franchise-sales inquiries can begin through

817-546-3500

Billing Number

No separate public billing department number is verified.

Regional Office Number

No universal regional-office number is publicly listed.

Branch Office Number

Individual restaurant numbers vary by location.

International Number

Mr Gatti’s is primarily a U.S. restaurant system and does not publish a universal international customer number.

Emergency / After-Hours Number

No corporate emergency hotline is publicly listed.

Investor Relations Number

Not applicable. Mr Gatti’s is privately held.

Media / Press Number

No permanent universal media number is prominently published beyond corporate routing.

Human Resources Number

No universal HR number is publicly listed. Local restaurant hiring is generally managed by franchisees.

Reservations / Booking Number

Not applicable for ordinary restaurant dining. Group and birthday bookings should be arranged with the applicable location.

How to Reach a Real Person at Mr Gatti’s Pizza

For a problem with a specific order, buffet visit, arcade transaction, birthday party, delivery, or employee interaction, contact the restaurant where the issue occurred first. Since the system is now fully franchised, local restaurant management typically has direct authority over refunds, order corrections, employee concerns, and service recovery.

If the restaurant cannot resolve the matter, call 817-546-3500 and request routing to the appropriate corporate or franchise-support team. Have the restaurant address, transaction date, receipt, order number, and the name of the manager already contacted available before calling.

For franchise-development, ownership, or serious system-level matters, the Fort Worth headquarters is the appropriate corporate route rather than an older Austin office.

How to File a Complaint Against Mr Gatti’s Pizza

Complaints may involve food quality, refunds, delivery, restaurant cleanliness, staff behavior, arcade games, birthday parties, franchise practices, or billing. Keep the receipt, restaurant location, order date, photographs, and any previous manager correspondence.

Step 1: Contact Customer Service

Begin with the restaurant that handled the transaction. Ask for the manager on duty and clearly explain the problem, providing the receipt or order number and the resolution you are seeking.

Step 2: Contact the Relevant Department

If the issue involves an arcade, birthday package, catering order, delivery platform, or franchise matter, ask to speak with the department or manager responsible for that service.

Step 3: Request Supervisor or Management Review

If the first manager cannot resolve the complaint, request review by the General Manager or franchise owner. Because locations are franchised, ownership-level review can be particularly important.

Step 4: Use the Company’s Written Complaint Channel

Submit a written complaint through the official website or other contact method provided by the restaurant. Include the location, transaction date, receipt, and previous complaint history.

Step 5: Contact Corporate Headquarters

For unresolved issues, contact Mr. Gatti’s Operating, LLC, 550 Bailey Avenue, Suite 650, Fort Worth, TX 76107, or call 817-546-3500.

Step 6: Use the Specialized Complaint or Dispute Department

For franchise-contract, business-development, intellectual-property, or formal corporate disputes, request routing to the relevant legal or franchise department at headquarters.

Step 7: File With the Appropriate Regulator

Food-safety complaints may be filed with the local health department. Franchise-related legal complaints may involve state franchise regulators or the Federal Trade Commission depending on the issue.

Step 8: Use Consumer Protection or Financial Dispute Options

Payment disputes can be raised with the card issuer or payment provider. Broader consumer complaints may also be submitted to the Attorney General or consumer-protection agency in the state where the restaurant is located.

Step 9: Consider Formal Legal or Arbitration Procedures

If a significant unresolved dispute involves contractual rights, injury, or substantial financial loss, review the applicable restaurant, franchise, or transaction terms and obtain legal advice regarding arbitration, small claims, or civil remedies.