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- Dell Technologies
About Dell Technologies
Dell Technologies Inc. is a global technology company headquartered in Round Rock, Texas. It develops and sells personal computers, displays, peripherals, servers, storage systems, networking products, AI infrastructure, software, cybersecurity-related solutions, cloud and edge infrastructure, and a broad range of professional, deployment, maintenance, financing, and support services.
Dell’s current strategy is heavily focused on the AI era, including AI-optimized servers, data-center infrastructure, enterprise storage, networking, client devices, and services. Dell reported record fiscal 2026 revenue of approximately $113.5 billion, with particularly strong growth in AI-optimized servers.
Dell Technologies is publicly traded on the New York Stock Exchange under ticker DELL. Founder Michael Dell serves as Chairman and Chief Executive Officer, while Jeff Clarke serves as Vice Chairman and Chief Operating Officer. Dell reported approximately 97,000 employees as of January 30, 2026.
Quick Information
Corporate Phone Number
1-800-289-3355
Dell’s current Form 10-K identifies this as the registrant’s corporate telephone number.
Customer Service Number
Dell does not publish one universal consumer Customer Service phone number for every product and support scenario.
For sales:
1-877-275-3355.
Technical and order support are routed through the Dell Support system according to the product, service tag, and order.
Corporate Office Address
Dell Technologies Inc.
One Dell Way
Round Rock, TX 78682
United States
Headquarters Address
Dell Technologies Inc.
One Dell Way
Round Rock, TX 78682
United States
Dell’s current 2026 Form 10-K identifies this as the principal executive offices and global headquarters.
Investor Relations: investor_relations@dell.com
Global Media Relations: Media.Relations@dell.com
Analyst Relations: Analyst.Relations@dell.com.
Industry
Technology, Personal Computers, Servers, Storage, Networking, AI Infrastructure, Cloud, Edge Computing and IT Services
Current CEO
Michael S. Dell
Founder, Chairman and Chief Executive Officer.
Number of Employees
Approximately:
97,000 employees
as of January 30, 2026.
Fiscal 2026 Revenue
$113.538 billion.
Corporate Headquarters
One Dell Way, Round Rock, TX 78682
Website
Investor Relations
https://investors.delltechnologies.com/
Careers Page
Dell Technologies Products & Services
Dell’s portfolio covers consumer computing, commercial PCs, AI infrastructure, servers, storage, networking, displays, accessories, IT services, financing, and enterprise solutions.
Dell Laptops
Dell sells laptops for consumers, students, professionals, and businesses.
Its current portfolio includes mainstream, premium, business, workstation, and gaming-oriented systems across multiple screen sizes and configurations.
Dell Desktops
Dell offers desktop computers for home, business, enterprise, and professional use.
Systems range from compact form factors and all-in-one machines to towers and high-performance workstations.
Dell Pro
Dell Pro is part of Dell’s commercial client-device portfolio.
Products are designed for business productivity, enterprise manageability, security, collaboration, and modern workplace deployments.
Dell Pro Max
Dell Pro Max systems target demanding professional workloads.
They are positioned for power users, creators, engineers, developers, and other customers requiring workstation-class performance.
Alienware
Alienware is Dell’s premium gaming brand.
The lineup includes gaming laptops, desktops, monitors, accessories, and high-performance configurations designed for gaming and enthusiast use.
Monitors
Dell manufactures consumer, professional, business, gaming, and ultrawide monitors.
Its portfolio includes high-resolution, USB-C, conferencing, productivity, and gaming displays.
Computer Accessories
Dell sells keyboards, mice, webcams, headsets, docks, adapters, chargers, storage devices, and other PC accessories.
Accessories can be purchased separately or bundled with Dell systems.
AI-Optimized Servers
AI infrastructure is one of Dell’s fastest-growing product categories.
Dell reported approximately $24.683 billion in fiscal 2026 AI-optimized server revenue, following sharply increased demand for AI computing infrastructure.
PowerEdge Servers
Dell PowerEdge systems provide enterprise compute infrastructure for traditional workloads, cloud environments, virtualization, databases, AI, and edge deployments.
Configurations range from general-purpose rack systems to specialized high-performance platforms.
Networking
Dell provides networking hardware and infrastructure for enterprise and data-center environments.
Solutions can support switches, server connectivity, storage networking, and modern AI infrastructure.
Enterprise Storage
Dell offers enterprise storage systems for block, file, object, backup, and data-protection workloads.
Fiscal 2026 storage revenue was approximately $16.631 billion.
Dell PowerStore
PowerStore is a Dell enterprise-storage platform designed for modern workloads and data-center operations.
It supports scalable storage, automation, virtualization integrations, and enterprise-management capabilities.
PowerScale
Dell PowerScale provides scale-out file storage for large data sets.
It is used in analytics, artificial intelligence, media, research, and other data-intensive environments.
Data Protection
Dell provides data-protection, backup, recovery, and cyber-resilience solutions for enterprises.
These solutions are designed to protect critical business data across on-premises, edge, and cloud environments.
AI Infrastructure Solutions
Dell combines servers, storage, networking, professional services, and ecosystem technologies into AI infrastructure solutions.
These products are designed for generative AI, machine learning, inference, training, and enterprise AI deployment.
Cloud Infrastructure
Dell offers infrastructure that can support private cloud, hybrid cloud, and multi-cloud operating models.
Products include compute, storage, networking, automation, and services.
Edge Computing
Dell provides edge systems designed to process data closer to where it is created.
Use cases include manufacturing, retail, telecommunications, healthcare, and other distributed environments.
Professional Services
Dell provides consulting, deployment, migration, integration, and technology advisory services.
Services help customers plan, implement, optimize, and modernize IT environments.
Support Services
Dell offers support services for personal computers, servers, storage, networking, and enterprise environments.
Support levels differ according to warranty, service contract, product category, and customer segment.
ProSupport
ProSupport provides commercial and enterprise technical support with enhanced service levels.
Availability and response commitments depend on the purchased support agreement.
Dell Premier
Dell Premier is a customized purchasing and account-management platform for eligible business and enterprise customers.
Organizations can use it to manage standardized configurations, pricing, orders, and purchasing workflows.
Dell Financial Services
Dell Financial Services provides financing solutions for qualifying consumers and business customers.
Financing structures and terms vary according to customer type and transaction.
Dell Outlet
Dell Outlet sells qualifying refurbished or previously returned products.
Products generally include discounted laptops, desktops, workstations, and other systems subject to inventory availability.
Order Support
Dell customers can use Dell’s online Order Support system to review status, invoices, returns, and related purchase details.
The system typically requires an order number or Dell Purchase ID.
Returns
Dell currently states that most eligible products purchased directly from Dell can be returned within 30 days from the invoice date, subject to the applicable return policy.
Dell Technologies Corporate Phone Numbers
Corporate Phone Number
1-800-289-3355.
Corporate Headquarters Number
1-800-289-3355
Headquarters Number
1-800-289-3355
Corporate Office Number
1-800-289-3355
Sales Number
1-877-275-3355
Current Dell U.S. contact information publishes this as its sales number.
Home Sales Number
1-877-275-3355
Business Sales Number
1-877-275-3355
Published sales hours vary by home and business segment.
Technical Support Number
Dell does not present one universal U.S. technical-support number on its current general Contact Us page.
Customers are directed to Contact Technical Support, where the system identifies the product or service tag and provides the appropriate support route.
Order Support
Dell routes order questions through:
Dell.com/orders
Customers enter an order number or Dell Purchase ID to access status and support.
Return Support
Returns can generally be initiated through
Dell.com/orders
for eligible direct purchases.
Investor Relations Email
investor_relations@dell.com.
Global Media Relations Email
Media.Relations@dell.com.
Analyst Relations Email
Analyst.Relations@dell.com.
Transfer Agent Number
877-248-6417
Dell’s current Investor Relations page identifies Equiniti Trust Company as its transfer agent.
Billing Number
Dell does not publish one universal public billing telephone number covering all consumer, enterprise, financing, and business accounts.
Use Order Support, Dell Financial Services, or the account-specific contact shown on the relevant invoice or service agreement.
International Support
Dell provides country-specific international support channels.
Customers traveling outside their home country can use Dell’s International Support service.
Emergency / After-Hours Number
Dell does not publish a general corporate emergency hotline.
Technical support availability depends on product entitlement and service contract.
Investor Relations Number
Dell does not prominently publish a general IR telephone number on its current IR homepage.
investor_relations@dell.com
Human Resources Number
Dell does not publish one universal applicant HR number.
Careers
How to Reach a Real Person at Dell
For a new purchase, call 1-877-275-3355. For technical support, use Dell’s official Contact Technical Support process, which asks customers to identify the device or service tag before routing the request. This helps Dell connect customers with the correct support team for laptops, desktops, servers, storage, networking, or enterprise products.
For order problems, use Dell.com/orders and enter the order number or Dell Purchase ID. Corporate matters can be routed through 1-800-289-3355. Investors can use investor_relations@dell.com, while journalists can contact Media.Relations@dell.com.
Dell Technologies Headquarters & Corporate Office Address
Dell Technologies’ current global headquarters
Dell Technologies Inc.
One Dell Way
Round Rock, TX 78682
United States
Corporate Phone: 1-800-289-3355.
Round Rock Global Headquarters
One Dell Way
Round Rock, TX 78682
United States
Dell’s fiscal 2026 Form 10-K identifies One Dell Way as both the principal executive offices and global headquarters.
Current Chairman and CEO
Michael S. Dell
Michael Dell is
Founder
Chairman
and
Chief Executive Officer.
Vice Chairman and COO
Jeffrey W. Clarke
Jeff Clarke serves as
Vice Chairman and Chief Operating Officer
and oversees major business operations including the Infrastructure Solutions Group and Client Solutions Group.
Current CFO
David Kennedy
Dell’s fiscal 2026 filing identifies David Kennedy as Chief Financial Officer.
Current Workforce
As of January 30, 2026
Approximately 97,000 employees.
Fiscal 2026 Revenue
Dell reported
$113.538 billion in revenue
for fiscal 2026.
Infrastructure Solutions Group Revenue
Fiscal 2026 ISG revenue
$60.826 billion.
Client Solutions Group Revenue
Fiscal 2026 CSG revenue
$50.984 billion.
AI-Optimized Server Revenue
Fiscal 2026
$24.683 billion.
Fiscal 2026 AI Orders
Dell stated that it closed
More than $64 billion in AI-optimized server orders
during fiscal 2026.
Fiscal 2027 AI Backlog
Dell entered fiscal 2027 with approximately
$43 billion in AI-optimized server backlog.
Global Facilities
As of January 30, 2026, Dell reported approximately
18.2 million square feet
of owned and leased office, manufacturing, and warehouse space globally.
Stock Listing
Dell Technologies trades on
New York Stock Exchange
Ticker
DELL.
How to File a Complaint Against Dell
Customers filing a complaint about a device, order, delivery, refund, warranty, repair, financing issue, technical support experience, enterprise service, or another Dell matter should keep the Service Tag, order number, invoice, purchase date, previous case numbers, screenshots, and correspondence before escalating.
Step 1: Contact Dell Technical or Order Support
For a technical issue, use Dell’s official Contact Technical Support process and identify the affected device by Service Tag or product information. For delivery, invoice, order-status, or purchase issues, use Dell.com/orders and enter the order number or Dell Purchase ID. New-purchase questions can use 1-877-275-3355.
Step 2: Request Supervisor or Case Escalation
If the initial representative cannot resolve the matter, request additional technical, order, or customer-care review. Provide the original case number, device Service Tag, order information, dates, and all troubleshooting already completed. Clearly explain the resolution requested, such as repair, replacement, refund, credit, or another service adjustment.
Step 3: Use the Return Process When Applicable
For eligible products purchased directly from Dell, the company currently provides a 30-day return window from the invoice date, subject to product and policy restrictions. Initiate the return through Dell.com/orders, select the relevant product, and follow the return or replacement process. Save the return authorization, shipping receipt, and tracking information.
Step 4: Escalate Serious Corporate Matters to Headquarters
For a serious unresolved corporate complaint, correspondence can be sent to Dell Technologies Inc., One Dell Way, Round Rock, TX 78682. Include your full contact information, Service Tag, order number, prior support case numbers, dates, and copies rather than originals of relevant documents. Dell’s verified corporate telephone number is 1-800-289-3355.
Step 5: Use the Appropriate External Complaint Process if Necessary
If the issue remains unresolved, the appropriate external process depends on the problem. Financing disputes may involve the relevant financing provider and consumer-finance regulator, payment disputes can involve the card issuer, and general consumer complaints may be submitted to the applicable state Attorney General or consumer-protection agency. Business or enterprise disputes can also be governed by the customer’s written service or sales agreement. Preserve support cases, invoices, shipping records, repair history, and Dell responses before escalating.
