Conn's
Conn’s, Inc., commonly known as Conn’s HomePlus, was an American specialty retailer that sold furniture, mattresses, home appliances, consumer electronics and related household merchandise. The company also operated a substantial consumer-finance business that provided credit to many customers purchasing products through Conn’s stores. Conn’s began as a small plumbing and heating business in 1890 and entered the appliance-retailing business in 1937 with a store in Beaumont, Texas.
Before its financial collapse, Conn’s expanded across the southern United States and acquired W.S. Badcock LLC, operator of Badcock Home Furniture &more. As of January 31, 2024, the combined business reported 552 retail locations across 15 states, including corporate and dealer-owned stores. Conn’s principal executive offices before bankruptcy were at 2445 Technology Forest Boulevard, Suite 800, The Woodlands, Texas 77381.
Conn’s filed for Chapter 11 bankruptcy protection on July 23, 2024. Store-closing sales subsequently began across more than 550 Conn’s and Badcock locations, and the retail operation was liquidated. A substantial portion of Conn’s consumer receivables and loan-servicing assets was sold to Jefferson Capital Systems. The Bankruptcy Court confirmed Conn’s Chapter 11 plan in July 2025, and the plan became effective on July 31, 2025. As of September 2026, Conn’s remains in post-effective-date liquidation rather than operating as an active furniture and appliance retailer. Its website remains available primarily for legacy account-payment and financing support.
Former Corporate Number: +1 (936) 230-5899
This was Conn’s verified corporate telephone number associated with its former principal executive offices in The Woodlands, Texas before bankruptcy and liquidation.
Conn’s no longer operates as a normal active retail corporation, so this number should not be presented as a guaranteed current operating corporate switchboard.
1-800-511-5750
Conn’s current website continues to publish this number for questions involving legacy Conn’s HomePlus financing accounts and payments.
Former Conn’s, Inc. Corporate Headquarters
2445 Technology Forest Blvd., Suite 800
The Woodlands, TX 77381
United States
This was the company’s last SEC-reported principal executive-office address before its Chapter 11 bankruptcy.
Former Headquarters:
Conn’s, Inc.
2445 Technology Forest Boulevard
Suite 800
The Woodlands, Texas 77381
United States
Conn’s retail business is now in liquidation, so this address should be labeled as the company’s former or bankruptcy-era headquarters, not as an active retail headquarters.
Conn’s does not currently publish a general customer-service email address for legacy account servicing.
Current customers with remaining Conn’s installment-account questions should use:
Customer Service: 1-800-511-5750
or the Customer Contact Form available on Conn’s current website.
Former Specialty Retail, Furniture, Mattresses, Appliances, Consumer Electronics and Consumer Finance
1890
Conn’s began as a plumbing and heating business and started retailing home appliances in 1937 from a Beaumont, Texas store.
Conn’s does not have a meaningful current retail employee count because its stores were liquidated.
Immediately before bankruptcy, Conn’s operated a large multistate retail and credit organization. Any employee figures from its pre-bankruptcy filings should be labeled historical rather than current.
No current public walk-in corporate-office hours apply because Conn’s is no longer operating as an active retail chain.
Legacy financing-account support remains available through:
1-800-511-5750
Customers should rely on the current payment portal and Customer Contact Form for account-specific assistance.
The current Conn’s website is primarily focused on legacy account payments and financing support, rather than retail shopping.
Conn’s no longer operates as a normal publicly traded retail company.Its stock was suspended from Nasdaq trading beginning in August 2024 following the Chapter 11 filing, and the company proceeded through a liquidation-focused bankruptcy process.Traditional active-company Investor Relations is therefore no longer applicable.
Not applicable for normal Conn’s retail employment.The Conn’s store network was liquidated following the 2024 bankruptcy.
Before liquidation, Conn’s sold living-room, dining-room and bedroom furniture.
Products included sofas, sectionals, recliners, tables, beds and related furniture accessories.
Conn’s sold mattresses and bedroom products from national and specialty brands.
The furniture and mattress category represented one of the company’s major retail segments.
Conn’s was a major retailer of household appliances.
Products included:
Refrigerators
Washers
Dryers
Ranges
Dishwashers
Freezers
Conn’s sold televisions, audio equipment and other consumer electronics.
The company’s appliance and electronics business had roots stretching back to its entry into appliance retailing in 1937.
Conn’s stores offered laptops, computers and related technology products.
Availability varied by store and period.
Conn’s sold selected office and technology products for residential use.
The retailer also offered selected household, fitness and seasonal merchandise.
One of Conn’s most important historical services was in-house consumer financing.
The company offered credit to consumers, including customers who might have had difficulty obtaining traditional prime retail financing.
Conn’s financed merchandise through consumer installment accounts.
Although the retail stores have closed, the company’s current website continues to provide a Conn’s HomePlus Financing payment portal for remaining legacy accounts.
Customers with remaining Conn’s installment obligations can make eligible payments through the current payment website.
Conn’s states that a third-party processor may charge a fee for certain one-time electronic card payments.
Legacy account holders can make or discuss payments by calling:
1-800-511-5750.
Conn’s current payment-support website continues to provide information related to credit-insurance claims associated with qualifying legacy accounts.
Although Conn’s retail operations have shut down, limited account-servicing functions remain available for consumers with outstanding financing obligations.
Before liquidation, Conn’s provided product delivery from its retail and distribution network.This service is no longer part of an active Conn’s retail operation.
Conn’s historically provided appliance and electronics repair and maintenance services.These services were an important part of the company’s earlier retail model but should not be presented as a current nationwide Conn’s service.
Conn’s acquired W.S. Badcock in December 2023.The acquisition significantly expanded the combined store network immediately before Conn’s financial deterioration and Chapter 11 filing.
During bankruptcy, a substantial portfolio of Conn’s consumer receivables and loan-servicing operations was sold to Jefferson Capital Systems.The sale closed in December 2024.
Former Corporate Number: +1 (936) 230-5899
This was Conn’s SEC-listed corporate number before bankruptcy.
It should now be labeled historical rather than guaranteed active.
Former Headquarters Number: +1 (936) 230-5899
This number was associated with:
2445 Technology Forest Blvd., Suite 800
The Woodlands, TX 77381
No verified current active headquarters switchboard exists for Conn’s as an operating retailer.
The last verified SEC corporate number was:
936-230-5899
Historical Corporate Office Number: 936-230-5899
Conn’s is now in post-effective-date liquidation.
1-800-511-5750
This is the most relevant current number for remaining Conn’s HomePlus financing customers.
1-800-511-5750
Conn’s current website states that customers with questions about an account can call this number.
1-800-511-5750
This is the currently published toll-free legacy account-support number.
No current sales number applies.Conn’s retail stores were liquidated, and the website no longer operates as an ordinary furniture and appliance shopping business.
1-800-511-5750
Use this number for current Conn’s installment-account questions.
1-800-511-5750
Conn’s current payment website directs customers with account questions to this number.
No current regional-office number applies because Conn’s retail operations have ceased.
No current Conn’s retail branch network remains.All Conn’s and Badcock retail locations were included in the liquidation process.
No current local Conn’s retail-office number should be represented as active without separate verification.
Not applicable.Conn’s retail operations were U.S.-based.
Conn’s does not publish a current emergency or after-hours corporate line.Legacy account holders should use the online payment portal and current Customer Contact Form.
Not applicable as a normal current public-company service.Conn’s entered Chapter 11 in July 2024 and its Nasdaq securities were subsequently delisted.
No current general Conn’s media hotline could be verified following liquidation.Bankruptcy-related information is better obtained through court records and the Chapter 11 case administration materials.
No current public Conn’s HR number applies to ordinary retail hiring because the store business was liquidated.
Not applicable.Conn’s was a furniture, appliance and electronics retailer.
1-877-358-1252
Conn’s financial privacy notice previously published this number for certain privacy-sharing requests.For general account questions, however, the current website uses:1-800-511-5750.
For a remaining Conn’s HomePlus financing account, call 1-800-511-5750. Conn’s current website continues to direct customers with questions about their account to this number and provides a Customer Contact Form for additional assistance. Customers can also use the secure payment portal to make eligible installment-account payments.
Do not rely on old store telephone numbers or pre-bankruptcy retail Customer Service information because Conn’s retail network has been liquidated. Have your account number, payment information and any previous correspondence available when contacting the current servicing channel. If your receivable has been transferred or sold, follow the servicing instructions in the most recent notice you received rather than sending payments to a former store or headquarters.
Conn’s, Inc.
2445 Technology Forest Blvd., Suite 800
The Woodlands, TX 77381
United States
Former Corporate Phone: 936-230-5899
This was the company’s principal executive-office address immediately before bankruptcy.
2445 Technology Forest Boulevard
Suite 800
The Woodlands, Texas 77381
This address appears in Conn’s final active-company SEC filings.It should now be labeled as a former corporate headquarters, since the company has proceeded through liquidation.
Conn’s filed Chapter 11 on July 23, 2024 in the U.S. Bankruptcy Court for the Southern District of Texas.The Chapter 11 plan was confirmed on July 21, 2025 and became effective on July 31, 2025.As of September 2026, the bankruptcy estate remains in post-effective-date liquidation and claims administration.
Conn’s and Badcock store-closing sales began in July 2024 across more than 550 locations.The liquidation covered retail inventory as well as store furniture, fixtures and equipment.The former retail network should therefore not be presented as currently operating.
Conn’s began in Beaumont, Texas in 1890 as a plumbing and heating business.It began selling household appliances in 1937.Beaumont is the company’s historical founding location, not its final corporate headquarters.
Current account assistance is available through:
1-800-511-5750
The surviving Conn’s website is primarily dedicated to financing-account payments and related questions.
Conn’s Chapter 11 case was filed in the:
United States Bankruptcy Court for the Southern District of Texas
The case process resulted in liquidation, asset sales and implementation of a confirmed Chapter 11 plan rather than restoration of the retail chain.
Because Conn’s no longer operates as an active retail chain, complaints should be routed according to whether the issue concerns a legacy financing account, payment, transferred receivable, bankruptcy claim or former retail transaction.
Determine whether your concern involves:
A remaining Conn’s installment account
A payment
Credit reporting
A transferred account
Insurance
A pre-bankruptcy refund
A bankruptcy claim
A former store purchase
The correct contact will depend on the issue.
For an existing Conn’s HomePlus financing account, call:
1-800-511-5750
This is the current number published on Conn’s surviving website.
Conn’s current website provides a Customer Contact Form.
Use the form for questions that cannot be resolved through the payment portal.
Keep a copy of anything submitted.
A significant portion of Conn’s receivables was sold during the Chapter 11 case.
If you have received a servicing-transfer or debt-owner notice, use the contact information in the most recent verified notice rather than assuming Conn’s remains the creditor or servicer.
Retain:
Account statements
Payment confirmations
Bank records
Letters
Emails
Credit reports
Transfer notices
This is particularly important because Conn’s went through bankruptcy and asset sales.
Conn’s physical retail network was liquidated.Former store addresses and telephone numbers should not be treated as current customer-service channels.
If your complaint concerns an insurance product connected to a Conn’s financing account, contact:1-800-511-5750and ask for instructions for the applicable claim or product.
If your issue arose before or during Conn’s Chapter 11 case and involves money owed by Conn’s, the matter may fall under the bankruptcy claims process.The company’s confirmed Chapter 11 plan became effective July 31, 2025.
Conn’s last principal executive offices were:
Conn’s, Inc.
2445 Technology Forest Blvd., Suite 800
The Woodlands, TX 77381
This should not be assumed to function as a current customer-service headquarters.
For unresolved account servicing, credit-reporting, payment or debt-collection matters, the appropriate external complaint procedure depends on which entity now owns or services the account.Use the most recent account statement or servicing-transfer notice to identify the responsible company before escalating the complaint.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.