CEVA Logistics
About CEVA Logistics
CEVA Logistics is a global third-party logistics and supply chain company providing transportation, freight management, warehousing, distribution, and end-to-end logistics solutions. The company operates across approximately 1,700 facilities in more than 170 countries and serves businesses in industries including automotive, consumer and retail, healthcare, technology, industrial and aerospace, energy, and e-commerce. CEVA reported approximately 110,000 employees and $18.3 billion in gross revenue for 2025.
CEVA traces its history to 1946, when Ken Thomas founded a transport business in Australia that developed into TNT. EGL was later founded in Houston, Texas, in 1984. TNT Logistics was sold in 2006 and renamed CEVA Logistics, and EGL was subsequently acquired and combined with CEVA. In 2019, CMA CGM acquired CEVA, making it a fully owned subsidiary of the CMA CGM Group. CEVA also inaugurated its Marseille global headquarters in 2019.
Today, CEVA provides air freight, ocean freight, ground and rail transportation, contract logistics, finished vehicle logistics, project logistics, customs solutions, lead logistics, and other supply chain services. Its global headquarters is in Marseille, France, while its North America headquarters is at 15350 Vickery Drive in Houston, Texas. In October 2026, CEVA’s North American contract logistics footprint expanded significantly following CMA CGM’s completed acquisition of FedEx Supply Chain.
Quick Information
Corporate Phone Number
+33 (0)4 88 91 90 00 is published for the CEVA Logistics Head Office in Marseille, France.
Customer Service Number
1-844-215-0640 for U.S. CEVA Home Delivery customer service. CEVA directs other general inquiries through its Contact Us system rather than publishing one universal global customer service number.
Corporate Office Address
CEVA Logistics North America HQ, 15350 Vickery Drive, Houston, TX 77032, USA.
Headquarters Address
CEVA Logistics Head Office, 10 Place de la Joliette, 13002 Marseille, France.
HDSC@hd.cevalogistics.com for U.S. Home Delivery customer service. For general inquiries, CEVA directs customers to its online Contact Us form. Legal.Department@cevalogistics.com is published for legal and privacy-related matters, while media@cevalogistics.com is the official media contact.
Industry
Transportation, Logistics, Supply Chain Management, Freight Forwarding, Contract Logistics, Warehousing, Distribution, and Third-Party Logistics.
Founded
1946, based on the historical origins CEVA identifies through the transport company founded by Ken Thomas in Australia. The CEVA Logistics name was introduced after TNT Logistics was sold and renamed in 2006.
Number of Employees
Approximately 110,000 employees, including permanent and temporary workers, according to CEVA’s current 2025 figures.
Corporate Office Hours
CEVA does not publish standard public visitor hours for its global headquarters or North America headquarters. U.S. Home Delivery customer service is available by phone Monday through Friday, 7:00 AM to 7:00 PM Central Time.
Website
www.cevalogistics.com
Investor Relations
CEVA Logistics is fully owned by CMA CGM. CEVA provides financial information through its investor section and directs qualifying investor inquiries to CMA CGM. The published investor email is ho.investors@cma-cgm.com.
www.cevalogistics.com/en/investors
Careers Page
CEVA maintains a global careers portal covering opportunities in air freight, ocean freight, ground and rail freight, contract logistics, e-commerce, IT, finance, HR, business development, and other functions. CEVA warns that legitimate recruitment does not require applicants to pay fees or provide bank details as part of an employment offer.
www.cevalogistics.com/en/careers
Products & Services
Air Freight
CEVA provides international air freight solutions designed for time-sensitive and complex shipments. Its air freight capabilities form part of the company’s integrated global freight-management network, allowing businesses to combine air transportation with customs, warehousing, ground transportation, and other supply chain services.
Ocean Freight
CEVA provides ocean freight solutions for businesses moving goods through international supply chains. In 2025, CEVA handled approximately 1.75 million TEUs of ocean freight, demonstrating the scale of its global freight-management operations.
Ground and Rail Freight
CEVA provides ground and rail freight services for domestic, regional, and international supply chains. Its services can be combined with air, ocean, contract logistics, and other transportation solutions to create multimodal supply chains. CEVA reported approximately 15 million ground freight shipments through trucking and rail solutions in 2025.
Contract Logistics
CEVA provides warehousing, fulfillment, distribution, transportation management, and other contract logistics services. Its current network includes approximately 11.5 million square meters of dedicated storage space, giving CEVA a substantial global warehousing and distribution footprint.
Finished Vehicle Logistics
CEVA’s Finished Vehicle Logistics business provides transportation and related supply chain services for automotive manufacturers and other vehicle-sector customers. Services can cover the movement of finished vehicles from factories and ports through compounds and distribution networks to dealers and other final destinations. CEVA transported approximately 5.4 million finished vehicles in 2025.
Project Logistics
CEVA provides specialized project logistics for oversized, heavy, complex, or high-value cargo. These solutions can combine engineering, route planning, specialized transport, freight forwarding, customs support, and multimodal transportation depending on the requirements of the project.
CEVA Lead Logistics and 4PL
CEVA provides Lead Logistics and fourth-party logistics services for organizations seeking centralized management of complex supply chains. Its 4PL model can coordinate carriers, freight forwarders, third-party logistics providers, internal stakeholders, transportation procurement, performance measurement, and real-time supply chain visibility.
Customs Services
CEVA provides customs-related solutions as part of its international logistics portfolio. Customs support can be integrated with air, ocean, ground, rail, and other freight-management services to help customers manage international supply chains and cross-border shipments.
E-Commerce Logistics
CEVA provides logistics solutions supporting e-commerce operations, including fulfillment, warehousing, distribution, and delivery-related services. Its e-commerce capabilities have expanded through acquisitions and integration with the company’s broader contract logistics network.
Home Delivery
CEVA provides specialized U.S. Home Delivery services, particularly for large and bulky consumer items. Home deliveries generally require an adult to be present to receive and sign for the shipment. Customers can use CEVA’s tracking and scheduling systems to manage qualifying deliveries.
Event Logistics
CEVA provides logistics services for events requiring coordinated movement, storage, handling, and delivery of equipment and materials. Event Logistics is included among CEVA’s current portfolio of specialized logistics solutions.
Value-Added Services
CEVA provides value-added logistics capabilities alongside its transportation and warehousing operations. These services can be integrated into customized supply chain solutions based on the customer’s industry, products, distribution requirements, and operating model.
Corporate Phone Numbers
Corporate Phone Number
+33 (0)4 88 91 90 00
Corporate Headquarters Number
+33 (0)4 88 91 90 00
Headquarters Number
+33 (0)4 88 91 90 00
Corporate Office Number
Not publicly listed for the North America headquarters
Customer Support Number
1-844-215-0640 (U.S. Home Delivery)
Customer Service Number
1-844-215-0640 (U.S. Home Delivery)
Toll-Free Number
1-844-215-0640 (U.S. Home Delivery)
Sales Number
Not publicly listed as a universal sales number
Support Number
1-844-215-0640 (U.S. Home Delivery)
Privacy Support Number
1-800-888-4949 (U.S. privacy/CCPA requests)
Billing Number
Not publicly listed as a universal billing number
Regional Office Number
Not publicly listed as a single universal number
Branch Office Number
Not publicly listed as a single universal number
Local Office Number
Not publicly listed as a single universal number
International Number
+33 (0)4 88 91 90 00 (Global Head Office, France)
Emergency / After-Hours Number
Not publicly listed
Investor Relations Number
Not publicly listed
Media / Press Number
Not publicly listed on CEVA’s current media contact page
Human Resources (HR) Number
Not publicly listed
Reservations / Booking Number
Not applicable
How to Reach a Real Person at CEVA Logistics
For U.S. Home Delivery assistance, call 1-844-215-0640. CEVA states that customer service representatives are available Monday through Friday from 7:00 AM to 7:00 PM Central Time. Customers can also email HDSC@hd.cevalogistics.com about U.S. Home Delivery shipments. Have your shipment or tracking information available when calling so the representative can locate the correct delivery.
For freight forwarding, contract logistics, sales, business inquiries, claims, or services outside U.S. Home Delivery, CEVA directs customers to its online Contact Us system. The contact page allows customers to request services, submit a claim, track a shipment, send a message, or locate an office by country and logistics activity. Businesses seeking a quote can also submit their project requirements so that an appropriate CEVA representative can contact them.
Headquarters & Corporate Office Address
CEVA Logistics Global Headquarters
CEVA Logistics
10 Place de la Joliette
13002 Marseille
France
Telephone: +33 (0)4 88 91 90 00
CEVA officially identifies Marseille, France, as its global headquarters. The company inaugurated its new Marseille headquarters in November 2019 following its acquisition by CMA CGM.
CEVA Logistics North America Headquarters
CEVA Logistics
15350 Vickery Drive
Houston, TX 77032
USA
CEVA’s official North American customer communications identify 15350 Vickery Drive as its North America headquarters.
CEVA Logistics U.S. Legal Department
CEVA Logistics
Attn: Legal Department
15350 Vickery Drive
Houston, TX 77032
USA
Email: Legal.Department@cevalogistics.com
CEVA publishes this Houston address and email for U.S. legal and privacy-related correspondence.
CEVA Logistics Marseille Corporate Address
CEVA Logistics
10 Place de la Joliette
13002 Marseille
France
CEVA corporate documents identify this address as its head office. It should be distinguished from the Houston location, which serves as the company’s North America headquarters.
How to File a Complaint Against CEVA Logistics
Step 1: Contact CEVA Customer Service
Start by contacting the CEVA team responsible for your shipment or service. For U.S. Home Delivery complaints, call 1-844-215-0640 or email HDSC@hd.cevalogistics.com. Customer service is available Monday through Friday from 7:00 AM to 7:00 PM Central Time. Provide your shipment number, delivery information, dates, and a clear description of the problem.
Step 2: Use the CEVA Contact Us System
For complaints involving freight forwarding, air freight, ocean freight, ground transportation, rail, contract logistics, finished vehicle logistics, or other CEVA services, use the company’s Contact Us system. CEVA’s contact page provides options to submit a claim, track a shipment, send a message, request services, and locate the appropriate local office.
Step 3: Submit a Claim
If your complaint concerns damaged, lost, delayed, or otherwise affected cargo and the circumstances qualify for a formal claim, use CEVA’s claim-submission option. Gather your shipment documentation, commercial invoices, delivery records, photographs, proof of damage, and other supporting information before submitting the claim. The specific process and liability rules can depend on the transportation mode, contract, and applicable terms.
Step 4: Contact the Retailer for U.S. Home Delivery Product Issues
If an item delivered through CEVA Home Delivery is discovered to be damaged after delivery, CEVA’s official Home Delivery FAQ instructs the recipient to contact the online retailer. Requests to change the level of delivery service must also generally be handled through the retailer because CEVA cannot directly change the service level without retailer authorization.
Step 5: Escalate the Complaint to the Appropriate CEVA Office
If normal customer service does not resolve the issue, ask for escalation to the department, account representative, local office, or management team responsible for the shipment. CEVA operates in more than 170 countries, so the appropriate escalation point may depend on where the shipment originated, its destination, and the type of logistics service involved.
Step 6: Contact the North America Headquarters
For an unresolved U.S. corporate matter, written correspondence can be directed to CEVA Logistics North America HQ, 15350 Vickery Drive, Houston, TX 77032, USA. Include the shipment or account reference, previous complaint or claim information, relevant dates, and copies of supporting documents.
Step 7: Submit a Legal or Privacy Complaint
For legal or privacy-related concerns in the United States, CEVA publishes Legal.Department@cevalogistics.com and the mailing address CEVA Logistics, 15350 Vickery Drive, Houston, TX 77032, Attn: Legal Department. For qualifying U.S. privacy requests, CEVA also publishes 1-800-888-4949.
Step 8: Report Ethics or Compliance Concerns
CEVA maintains an Ethics & Compliance reporting system for concerns involving misconduct, human rights, environmental issues, or potential violations involving CEVA’s operations or supply chain. CEVA states that its helpline and web-based reporting system can be used by employees, customers, and other business partners, with anonymous reporting available where permitted. Reports are handled confidentially through CEVA’s Ethics & Compliance process.
Step 9: Contact CEVA Compliance
Compliance-related concerns can also be directed to CEVA.Compliance@cevalogistics.com. CEVA’s compliance policy identifies management, Legal, Human Resources, Ethics & Compliance personnel, its Compliance Hotline, web-based reporting, and the compliance email as channels for reporting suspected misconduct.
Step 10: Keep Complete Records of Your Complaint
Keep your shipment number, tracking records, delivery receipts, bills of lading, invoices, photographs, emails, claim numbers, and notes from telephone conversations. Record when you contacted CEVA, which department handled the complaint, and what response you received. Complete documentation can make it easier to escalate an unresolved logistics, delivery, damage, billing, privacy, or compliance matter.
