CEMEX, Inc. Headquarters & Corporate Office

About CEMEX Inc.

CEMEX USA is the U.S. operating business of global construction-materials company CEMEX, S.A.B. de C.V. The company produces and distributes cement, ready-mix concrete, aggregates, asphalt and related construction solutions for residential, commercial, industrial, infrastructure, transportation, and public-sector projects. Its U.S. operations include cement plants, ready-mix facilities, quarries, terminals, distribution centers, and commercial offices across multiple states.

CEMEX was founded in 1906 in Mexico and has developed into one of the world’s major construction-materials companies. The global parent remains publicly traded and operates across the Americas, Europe, the Middle East, Africa, and other markets. In the United States, CEMEX has increasingly emphasized aggregates, cement, ready-mix, lower-carbon products, circular-economy initiatives, and digitally enabled ordering and logistics.

An important current leadership correction is that long-serving CEO Fernando González retired in 2025. Jaime Muguiro became Chief Executive Officer of CEMEX in April 2025. As of June 30, 2026, CEMEX reported 38,495 employees worldwide, excluding discontinued operations. The U.S. business uses 10100 Katy Freeway, Suite 300, Houston, TX 77043 as its verified corporate and Customer Care address.

CEMEX Inc. Headquarters & Corporate Office Address

Current Headquarters

CEMEX USA
10100 Katy Freeway, Suite 300
Houston, TX 77043
United States

Current CEMEX USA privacy, Customer Care, commercial, and product documentation repeatedly use this Houston address.

Corporate Office

The Houston office serves as a principal U.S. corporate location for CEMEX’s American operations, including management, commercial support, customer care, legal, finance, and other administrative functions.

Mailing Address

Formal Customer Care notices can be sent to

CEMEX
10100 Katy Freeway, Suite 300
Houston, TX 77043
Attention: Customer Care.

Other Important Address

CEMEX’s global parent is headquartered in the Monterrey metropolitan area of Nuevo León, Mexico. The Houston address should be used for U.S.-specific customer and business correspondence.

Quick Information

Corporate Phone Number

713-650-6200

This number appears in current CEMEX USA product and environmental documentation alongside the Houston corporate address.

Customer Service Number

1-855-252-3639

This is currently published as CEMEX Go Support at U.S. facilities.

Corporate Office Address

10100 Katy Freeway, Suite 300, Houston, TX 77043

Headquarters Address

10100 Katy Freeway, Suite 300, Houston, TX 77043

Email

Data Privacy: dataprivacy@cemex.com
Talent Acquisition: talentacquisitionUSA@cemex.com.

Industry

Cement, Ready-Mix Concrete, Aggregates, Construction Materials, Building Solutions and Infrastructure Materials

Founded

1906.

Number of Employees

CEMEX reported

38,495 employees worldwide as of June 30, 2026, excluding discontinued operations.

Number of Locations / Facilities

CEMEX operates a large network of cement plants, aggregate quarries, ready-mix plants, terminals, and distribution facilities across the United States. An exact single U.S. facility total changes as assets are acquired, sold, or reorganized.

Corporate Office Hours

Public walk-in office hours are not prominently published for the Houston headquarters.

Website

https://www.cemexusa.com/

Investor Relations

https://www.cemex.com/investors

Careers Page

https://jobs.cemex.com/

CEMEX Products & Services

Cement

CEMEX manufactures cement for concrete production, infrastructure, commercial construction, residential construction, masonry, and industrial uses. Products include general-purpose and performance-oriented cement formulations.

Ready-Mix Concrete

CEMEX operates ready-mix concrete plants serving contractors, developers, builders, public works agencies, and infrastructure customers. Mixes can be customized for strength, placement, durability, weather exposure, and project-specific engineering requirements.

Aggregates

CEMEX produces crushed stone, sand, gravel, and related aggregates used in concrete, asphalt, drainage, roads, foundations, and other construction applications.

Asphalt

Selected CEMEX operations provide asphalt materials for roadway, paving, infrastructure, and commercial projects. Availability varies by market.

Concrete Blocks and Masonry Products

CEMEX supplies masonry-related materials in selected markets, supporting walls, structural applications, landscaping, and commercial construction.

Lower-Carbon Construction Materials

CEMEX develops lower-carbon cement and concrete solutions aimed at reducing embodied emissions in construction. Sustainability and carbon reduction have become major components of the company’s global strategy.

Vertua Solutions

Vertua is CEMEX’s lower-carbon product family, offering construction materials designed to help customers reduce project carbon footprints while maintaining technical performance.

CEMEX Go

CEMEX Go is the company’s digital customer platform. Business customers can use it to place orders, track deliveries, manage documents, review account information, and handle other commercial transactions digitally.

CEMEX Direct

CEMEX Direct enables eligible customers to purchase concrete and related materials online, receive pricing information, and manage project orders digitally. Current U.S. terms use the Houston Customer Care address for formal notices.

Concrete Delivery

CEMEX operates ready-mix truck fleets that deliver concrete to residential, commercial, infrastructure, and industrial jobsites.

Cement Terminals

The company operates cement terminals that receive, store, and distribute cement to regional markets. These facilities support contractors, ready-mix plants, and large construction projects.

Aggregate Quarries

CEMEX’s quarry network extracts and processes stone, sand, and gravel used internally and sold to external customers.

Infrastructure Solutions

CEMEX materials support highways, bridges, airports, ports, water systems, energy infrastructure, factories, warehouses, and other public and private construction projects.

Commercial Project Support

CEMEX sales and technical teams help commercial customers select materials, coordinate deliveries, and manage project specifications.

Residential Construction Materials

Homebuilders and residential contractors use CEMEX concrete, cement, and aggregates for foundations, driveways, structural work, and community development.

Urbanization Solutions

CEMEX provides selected urbanization and construction solutions beyond traditional cement and concrete, depending on market and project requirements.

Circular Economy Solutions

The company uses waste and industrial byproducts as alternative fuels and raw materials in selected operations, supporting circularity and reducing reliance on virgin resources.

Technical Support

CEMEX technical personnel can support mix design, material selection, testing requirements, performance specifications, and other construction-material questions.

Request a Quote

Business customers can request project-specific pricing through

https://www.cemexusa.com/contact-us

CEMEX Corporate Phone Numbers

Corporate Phone Number

713-650-6200.

Corporate Headquarters Number

713-650-6200

Headquarters Number

713-650-6200

Corporate Office Number

713-650-6200

Customer Service Number

1-855-252-3639

CEMEX Go Support.

Customer Support Number

1-855-252-3639

Toll-Free Number

1-855-252-3639

Sales Number

Sales contacts vary by product, market, and facility. Use the location finder or Request a Quote form.

Billing Number

A single universal billing-only number is not prominently published. Existing customers should use CEMEX Go, their account representative, or Customer Care.

Regional Office Number

CEMEX regional and plant contacts vary by location.

Branch Office Number

Individual plants, terminals, and quarries maintain their own local numbers.

International Number

Global headquarters contacts are managed through CEMEX’s country-specific corporate sites.

Emergency / After-Hours Number

No universal public corporate emergency number is promoted. Facility emergencies should be handled through local site procedures and emergency services.

Investor Relations Number

Investor contacts are handled through CEMEX’s global Investor Relations platform.

Media / Press Number

Media contacts vary by region and corporate announcement.

Human Resources Number

Recruiting support

312-312-3639

Email

talentacquisitionUSA@cemex.com.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at CEMEX

For an existing commercial order, delivery, CEMEX Go issue, or account question, start with 1-855-252-3639. Have your company name, account or order number, project location, product type, requested delivery date, and facility information ready. CEMEX is primarily a business-to-business supplier, so specific project details are important for routing the call correctly.

For plant-specific matters such as ready-mix delivery, quarry sales, cement-terminal pickup, or operational questions, contacting the actual CEMEX facility is usually more effective than calling the Houston office. The official CEMEX USA location finder provides local contacts for individual facilities.

For a broader corporate concern, customer-care correspondence can be sent to 10100 Katy Freeway, Suite 300, Houston, TX 77043, Attention: Customer Care. Privacy matters should be directed to dataprivacy@cemex.com.

How to File a Complaint Against CEMEX

CEMEX complaints may involve delivery timing, material quality, billing, jobsite damage, commercial contracts, environmental concerns, plant operations, employee conduct, or privacy issues. Gather contracts, invoices, delivery tickets, batch records, photographs, project specifications, dates, and previous correspondence before escalating.

Step 1: Contact Customer Service

Begin with CEMEX Go Support at 1-855-252-3639 or the Contact Us form. Provide the order number, customer account, product, project address, delivery date, and a concise description of the issue.

Step 2: Contact the Relevant Department

Delivery and product problems should normally go to the supplying plant or dispatch team. Billing concerns should use the account or commercial team, privacy concerns can use dataprivacy@cemex.com, and employment issues should use the appropriate HR channel.

Step 3: Request Supervisor or Management Review

If the initial team cannot resolve the matter, ask for a plant manager, regional sales manager, dispatch manager, account manager, or appropriate supervisor. Provide documentation showing prior contacts and state exactly what correction, credit, investigation, or other resolution is requested.

Step 4: Use the Company’s Written Complaint Channel

Submit a written complaint through CEMEX’s Contact Us system or send formal Customer Care correspondence. Written complaints are especially important for product-performance, delivery-damage, or contract matters because they create a clear record.

Step 5: Contact Corporate Headquarters

Serious unresolved U.S. correspondence may be mailed to CEMEX, 10100 Katy Freeway, Suite 300, Houston, TX 77043, Attention: Customer Care. Include all relevant contract, invoice, delivery, and project information.

Step 6: Use the Specialized Complaint or Dispute Department

For privacy concerns, contact dataprivacy@cemex.com. Contract disputes should follow the dispute, notice, venue, and remedy provisions contained in the applicable commercial agreement or CEMEX Direct terms.

Step 7: File With the Appropriate Regulator

Environmental, dust, emissions, water, mining, or plant-operation complaints may fall under the EPA, state environmental agencies, mining regulators, transportation authorities, or local permitting agencies depending on the issue and facility.

Step 8: Use Consumer Protection or Financial Dispute Options

Because CEMEX primarily serves commercial construction customers, many disputes are business-to-business matters rather than ordinary consumer claims. Small residential buyers may still have state consumer-protection remedies, while payment-card or financial disputes can involve the relevant payment provider.

Step 9: Consider Formal Legal or Arbitration Procedures

If contractual negotiation fails, follow the governing contract’s formal dispute terms. Construction-material disputes can involve significant technical and financial issues, so preserve concrete tickets, test data, engineering reports, delivery records, photographs, and written notices before beginning arbitration or litigation.