Cadence Bank Headquarters & Corporate Office

About Cadence Bank

Cadence Bank was a major regional banking institution serving consumers, businesses, corporations, and wealth-management clients across Texas and the southern United States. The modern Cadence franchise was shaped by the 2021 merger of legacy BancorpSouth Bank and legacy Cadence Bank, which created a larger regional bank with major operations in both Tupelo, Mississippi and Houston, Texas. Before its final acquisition, Cadence offered checking and savings accounts, mortgages, consumer loans, credit cards, commercial banking, treasury management, equipment finance, wealth management, private banking, trust services, foreign exchange, and specialized lending.

By the end of 2025, Cadence had approximately $54 billion in assets, $37 billion in loans, and $44 billion in deposits. It had developed a strong branch network throughout Texas, Mississippi, Alabama, Arkansas, Florida, Georgia, Louisiana, Tennessee, and other Southern markets. Its customer-focused model emphasized local banking teams, community relationships, and a mix of consumer and commercial financial services.

Cadence Bank is no longer a standalone legal bank. Huntington Bancshares Incorporated completed its acquisition of Cadence Bank effective February 1, 2026, after which Cadence merged into The Huntington National Bank, with Huntington National Bank surviving. Former Cadence accounts and services were later converted to Huntington systems, and former Cadence branches reopened under the Huntington Bank name on June 22, 2026. As a result, the current HeadquarterLocation page should clearly explain that Cadence’s former Houston and Tupelo headquarters are historical rather than current standalone corporate headquarters.

Cadence Bank Headquarters & Corporate Office Address

Current Headquarters

Cadence Bank no longer has an independent corporate headquarters because the legal bank was merged into The Huntington National Bank on February 1, 2026.

The current parent-company headquarters is:

Huntington Bancshares Incorporated
Huntington Center
41 South High Street
Columbus, OH 43287
United States

Huntington currently lists this address as its corporate headquarters and principal company contact location.

Corporate Office

For current former-Cadence customer and corporate matters, the controlling banking organization is

The Huntington National Bank / Huntington Bancshares Incorporated
41 South High Street
Columbus, OH 43287

Former Cadence business and customer relationships are now supported through Huntington.

Mailing Address

Huntington’s Investor Relations correspondence is currently addressed to

Huntington Investor Relations
Huntington Center, HC0935
41 South High Street
Columbus, OH 43287

Other banking departments can use different mailing addresses based on account or service type.

Former Cadence Bank Headquarters

Cadence historically operated with major headquarters functions in both

201 South Spring Street
Tupelo, MS 38804

and corporate operations in

Houston, Texas

Official Cadence materials identified the bank as headquartered in Tupelo, while pre-acquisition investor materials described a dual banking and corporate headquarters structure involving Tupelo and Houston. These locations should now be presented as former Cadence headquarters, not as the current headquarters of an independent bank.

Quick Information

Corporate Phone Number

Current Huntington corporate phone:

614-480-2265.

Customer Service Number

Former Cadence customers can still use:

888-797-7711

for transition-related assistance.

Huntington’s general banking support can also be accessed through:

800-480-2265.

Corporate Office Address

Huntington Bancshares Incorporated
41 South High Street
Columbus, OH 43287

Headquarters Address

Huntington Center
41 South High Street
Columbus, OH 43287

Email

Investor Relations: huntington.investor.relations@huntington.com

Corporate Media: media@huntington.com.

Industry

Banking, Consumer Finance, Commercial Banking, Wealth Management and Financial Services

Founded

Cadence’s predecessor banking history extends much further back, while the modern Cadence Bank brand was created through the 2021 BancorpSouth-Cadence merger.

Cadence ceased to exist as a standalone bank in 2026.

Number of Employees

Cadence no longer reports a standalone employee count following its acquisition.Employees from the former Cadence organization have been integrated into Huntington.

Former Cadence Assets

As of December 31, 2025:

Approximately $54 billion in assets

before the Huntington acquisition.

Former Branch Network

Cadence had more than 390 locations before the Huntington transaction and conversion.

Corporate Office Hours

Corporate office hours vary by department.

Former Cadence transition support:

888-797-7711

Website

https://www.huntington.com/

Investor Relations

https://ir.huntington.com/

Cadence Bank Products & Services

The former Cadence products and services have transitioned into Huntington Bank’s broader financial-services platform.

Personal Checking Accounts

Cadence offered consumer checking accounts for everyday banking, direct deposits, debit-card purchases, bill payments, and ATM access.Former Cadence checking accounts have now transitioned to Huntington products and digital-banking systems.

Personal Savings Accounts

Customers used Cadence savings products for short- and medium-term savings goals.These relationships were transferred into Huntington during the 2026 system conversion.

Money Market Accounts

Cadence offered money market products combining deposit access with interest-bearing savings features.Current customers should review Huntington’s updated account terms following conversion.

Certificates of Deposit

Cadence customers could open fixed-term CDs with predetermined maturity periods and rates.Existing qualifying deposits transitioned as part of the Huntington integration.

Debit Cards

Cadence issued debit cards linked to consumer and business accounts.Following conversion, customers were instructed to activate new Huntington-branded debit cards and discontinue former Cadence cards.

Personal Credit Cards

Cadence offered consumer credit-card products for everyday spending, rewards, and credit access.Current card servicing and available products depend on the specific account and Huntington conversion terms.

Personal Loans

Cadence provided personal loans and lines of credit for qualifying borrowers.Existing loans were transferred to Huntington as part of the acquisition.

Mortgages

Cadence originated residential mortgage loans and maintained mortgage professionals at many branch locations.Mortgage and home-financing services are now supported through Huntington’s lending organization.

Home Equity Lines of Credit

Homeowners could use Cadence HELOCs to borrow against home equity for renovations, major expenses, or other approved uses.These products now fall under Huntington’s consumer-lending platform.

Business Checking

Cadence provided deposit products for small and mid-sized companies, including operating accounts and cash-management services.Former commercial customers now access their transitioned services through Huntington Business Online or Huntington Online Banking.

Small Business Banking

Cadence supported small-business owners with checking, savings, lending, credit cards, treasury services, and relationship banking.The combined Huntington organization now provides the successor service platform.

Commercial Banking

Cadence maintained substantial commercial and industrial lending operations across its Southern markets.Services included working-capital loans, credit facilities, commercial deposits, and industry-specific financing.

Treasury Management

Treasury management supported business clients with payments, receivables, fraud controls, liquidity, cash positioning, and electronic banking.Former Cadence treasury customers now use Huntington’s commercial systems and can call 800-329-0289 for transition support.

Commercial Real Estate Banking

Cadence financed income-producing real estate, development projects, and commercial property transactions.This capability is now incorporated into Huntington’s commercial banking platform.

Equipment Financing

Business clients could finance machinery, vehicles, technology, and other equipment through Cadence.Equipment finance remains part of the broader Huntington commercial-service portfolio.

Wealth Management

Cadence offered investment management, financial planning, private banking, trust administration, and family wealth services.Former Cadence wealth clients now receive service through Huntington advisers and bankers.

Trust Services

Cadence provided fiduciary and trust-administration services for individuals, families, and estates.

These relationships transferred into Huntington’s wealth and trust organization.

Private Banking

High-net-worth clients could access customized lending, banking, liquidity, and wealth-management services.Former Cadence private-banking clients are now supported within Huntington’s expanded network.

Mobile and Online Banking

Cadence’s standalone digital banking access has ended.Customers now use Huntington Online Banking, Huntington Business Online, and the Huntington Mobile Banking App.

Cadence Bank Corporate Phone Numbers

Corporate Phone Number

Current parent-company corporate number:

614-480-2265

Corporate Headquarters Number

614-480-2265

Headquarters Number

614-480-2265

Corporate Office Number

614-480-2265.

Customer Service Number

Former Cadence customer support:

888-797-7711

Huntington Customer Service Number

800-480-2265.

Treasury Management Number

800-329-0289

for former Cadence Treasury Management customers.

Investor Relations Number

800-576-5007

Additional Investor Relations inquiries:

614-480-5676.

Transfer Agent Number

800-725-0674

Computershare handles Huntington shareholder-account matters.

Media / Press Number

Huntington does not prominently publish a universal media phone on its main IR contact page.

Email: media@huntington.com.

Fraud Number

Fraud contacts depend on the specific deposit, debit-card, credit-card, or online-banking issue.Customers should use Huntington’s verified Customer Service channel rather than an unverified third-party phone number.

Mortgage Number

Mortgage support depends on whether the customer is applying for a new loan or servicing an existing transferred account.Former Cadence customers should begin with 888-797-7711 if they are unsure which Huntington department now services their mortgage.

Billing Number

No universal banking “billing” number applies across all deposit and loan products.Customers should use account-specific servicing information or the main Customer Service channel.

Regional Office Number

No single universal regional-office number is published.

Former Cadence branch markets are now part of Huntington’s regional network.

Branch Office Number

Each former Cadence location now operating as Huntington has its own local branch number.

International Number

International banking support varies by product and service.No separate universal former-Cadence international line remains.

Emergency / After-Hours Number

There is no general corporate emergency line.Customers dealing with lost cards, suspected fraud, or urgent account security issues should use Huntington’s official support channels immediately.

Human Resources Number

No universal public former-Cadence HR line remains following integration.Current careers are managed by Huntington.

Careers

https://www.huntington.com/careers

How to Reach a Real Person at Cadence Bank

Because Cadence Bank has completed its transition into Huntington, customers should no longer look for a separate Cadence corporate department as the primary escalation route. Former Cadence customers can begin with 888-797-7711, which Huntington continues to publish for questions about transitioned accounts and services. Customers can also call 800-480-2265 for broader Huntington banking support. Have your account number, name, identification details, recent transaction information, and any transition communications ready before calling.

For business accounts, contact your existing Relationship Manager whenever possible. Treasury Management users can call 800-329-0289. Wealth-management customers should continue working with their assigned adviser or banker, since many former Cadence local teams remained in place during the conversion.

For branch-specific issues, visiting the former Cadence location, now branded Huntington, is often the most efficient option. Former Cadence branches closed under the old name after June 18, 2026 and reopened as Huntington on June 22, 2026, so the current branch network should be searched through Huntington rather than Cadence.

How to File a Complaint Against Cadence Bank

Because Cadence Bank has been merged into The Huntington National Bank, complaints concerning former Cadence accounts should now be directed to Huntington. Customers should gather their account number, statements, loan documents, transaction dates, branch details, correspondence, screenshots, and previous case numbers before escalating.

Step 1: Contact Customer Service

Call 888-797-7711 for former Cadence account-transition concerns or 800-480-2265 for general Huntington banking assistance. Explain the problem clearly and provide the account type, transaction date, amount, and any previous branch or representative contact. Ask that the complaint be formally documented and request a reference number for future follow-up.

Step 2: Contact the Relevant Department

Use the department connected to the issue. Treasury Management customers can use 800-329-0289, while mortgage, wealth, card, fraud, and loan-servicing concerns should be routed to the appropriate Huntington team. Specialized departments often have access to records and authorities that general Customer Service does not.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the complaint, ask for a supervisor, branch manager, relationship manager, or specialized servicing manager. Provide the previous case number and explain what resolution was offered and why the matter remains unresolved. Keep the names of the representatives and dates of every conversation.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Huntington’s secure messaging or other official written banking-support channel so there is a documented record. Include only the minimum sensitive information necessary and never send passwords or one-time security codes through unsecured email. Attach statements or supporting documents when the secure channel permits.

Step 5: Contact Corporate Headquarters

Serious unresolved corporate correspondence can be sent to

Huntington Bancshares Incorporated
Huntington Center
41 South High Street
Columbus, OH 43287

Include copies of supporting evidence and prior complaint-reference numbers.

Step 6: Use the Specialized Complaint or Dispute Department

For credit-card disputes, ACH issues, debit-card fraud, mortgage servicing, loan servicing, or wealth-related issues, use the specialized dispute process identified in the relevant account agreement or statement. These processes can have strict deadlines, particularly for billing errors, unauthorized electronic transactions, and mortgage disputes.

Step 7: File With the Appropriate Regulator

Banking complaints can be submitted to the regulator responsible for The Huntington National Bank, depending on the issue. National banks are generally supervised by the Office of the Comptroller of the Currency, while certain consumer-financial matters may also fall under the Consumer Financial Protection Bureau. Mortgage complaints can also involve state regulators where applicable.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers may submit qualifying consumer-financial complaints through the CFPB and can contact the appropriate state Attorney General or banking regulator for state-specific issues. Payment-card disputes can also be raised through card-network or account dispute procedures. Keep all statements, correspondence, and evidence showing the steps already taken with Huntington.

Step 9: Consider Formal Legal or Arbitration Procedures

If the dispute remains unresolved, review the governing deposit, credit-card, lending, mortgage, or investment agreement for arbitration, court, notice, and limitation provisions. Banking contracts vary significantly, so customers should follow the specific dispute clause applying to their product and consider qualified legal advice for substantial financial claims.