Houston Methodist Headquarters & Corporate Office

About Houston Methodist

Houston Methodist traces its history to 1919, when the institution began as a small community hospital in Houston. Over the following century, it grew alongside the Texas Medical Center and developed into one of the most prominent nonprofit academic healthcare systems in Texas. The organization expanded beyond its flagship hospital by establishing community hospitals, outpatient facilities, physician groups, specialty centers, research programs, and educational affiliations that serve patients throughout Greater Houston and beyond.

Today, Houston Methodist operates a broad healthcare network that includes eight hospitals, an academic institute, thousands of operating beds, physician practices, imaging centers, emergency facilities, rehabilitation programs, and specialized centers for cancer, cardiovascular disease, orthopedics, neuroscience, transplantation, women’s health, and other medical disciplines. Its 2025 statistics report approximately 35,425 employees, 2,850 operating beds, 5,496 affiliated physicians, nearly 2.5 million outpatient visits, and more than 151,000 admissions across the system.

Houston Methodist remains a nonprofit healthcare organization rather than a publicly traded hospital company. It maintains longstanding academic and institutional relationships with organizations including Weill Cornell Medicine and NewYork-Presbyterian Hospital and is affiliated with the Texas Annual Conference of the United Methodist Church. Its flagship Houston Methodist Hospital remains located in the Texas Medical Center at 6565 Fannin Street in Houston.

Houston Methodist Headquarters & Corporate Office Address

Current Headquarters

Houston Methodist
6565 Fannin Street
Houston, TX 77030
United States

Houston Methodist identifies 6565 Fannin Street as the address of Houston Methodist Hospital in the Texas Medical Center. This flagship facility is the central and most widely published institutional address associated with the healthcare system.

Corporate Office

6565 Fannin Street
Houston, TX 77030
United States

Houston Methodist does not prominently distinguish a separate public-facing corporate headquarters address from its flagship Texas Medical Center location. Corporate, administrative, medical, research, and institutional functions are distributed across Houston Methodist facilities.

Mailing Address

Patients or other correspondents should use the address specifically provided by the department, hospital, billing office, physician practice, or program involved. Houston Methodist operates numerous facilities, so sending specialized correspondence to the correct location can reduce processing delays.

Other Important Address

Houston Methodist operates community hospitals in Baytown, Clear Lake, Cypress, Sugar Land, West Houston, Willowbrook, and The Woodlands in addition to its Texas Medical Center flagship. Each hospital maintains a separate address and main telephone number.

Quick Information

Corporate Phone Number

713-790-3311

This is the main telephone number for Houston Methodist Hospital at the Texas Medical Center.

Customer Service Number

713-790-3333

Houston Methodist publishes this number for patients seeking assistance finding a physician or specialist and for general patient-navigation support.

Corporate Office Address

6565 Fannin Street, Houston, TX 77030, United States

Headquarters Address

6565 Fannin Street, Houston, TX 77030, United States

Email

Houston Methodist does not publish one universal customer-service email for every patient and corporate matter. Patients are directed to its online Contact Us system, while specialized departments maintain their own email addresses.

Industry

Healthcare, hospitals, academic medicine, medical research, physician services, and outpatient healthcare.

Founded

1919

Houston Methodist has more than a century of healthcare history in Houston.

Number of Employees

Approximately 35,425 employees based on Houston Methodist’s 2025 system statistics.

Number of Hospitals / Facilities

Houston Methodist reported 8 hospitals, an academic institute, 2,850 operating beds, extensive physician groups, and numerous outpatient and specialty locations in its 2025 statistics.

Corporate Office Hours

Hospital operations are continuous, but administrative and specialty-department hours vary. Individual departments should be contacted directly for their current schedules.

Website

https://www.houstonmethodist.org/

Careers Page

https://www.houstonmethodistcareers.org/

Houston Methodist Products & Services

Hospital Care

Houston Methodist provides inpatient and acute hospital care across its flagship and community hospitals. Services range from routine medical and surgical treatment to highly specialized tertiary and quaternary care.

Emergency Care

Houston Methodist operates hospital emergency departments and emergency-care facilities across Greater Houston. Emergency services provide evaluation and treatment for serious injuries, illnesses, and potentially life-threatening conditions.

Cancer Care

Houston Methodist Neal Cancer Center provides multidisciplinary oncology services, including diagnostic testing, medical oncology, surgery, radiation therapy, clinical research, and supportive cancer care.

Heart and Vascular Care

The Houston Methodist DeBakey Heart & Vascular Center provides cardiovascular diagnosis, cardiac surgery, vascular care, electrophysiology, interventional cardiology, and advanced heart treatments.

Neurology and Neurosurgery

Houston Methodist provides neurological care for stroke, epilepsy, movement disorders, brain and spine conditions, neurosurgical cases, and other complex neurological diseases.

Orthopedics and Sports Medicine

The system operates orthopedic and sports-medicine facilities offering surgery, rehabilitation, physical therapy, occupational therapy, injury management, and musculoskeletal care.

Women’s Health

Houston Methodist offers obstetric, gynecologic, breast-health, maternity, reproductive, and other women’s healthcare services across multiple hospitals and clinics.

Transplant Services

The system provides transplant-related evaluation, surgery, and long-term care for eligible patients requiring advanced organ transplantation and related medical services.

Primary Care

Houston Methodist Primary Care Group operates dozens of locations providing preventive medicine, routine examinations, chronic-disease management, vaccinations, referrals, and general medical care.

Specialty Physician Services

Houston Methodist Specialty Physician Group includes physicians across numerous medical specialties, giving patients access to specialist evaluation and advanced treatment throughout Greater Houston.

Research and Clinical Trials

Houston Methodist Academic Institute supports medical research, clinical trials, translational science, and healthcare innovation aimed at developing improved treatments and diagnostic methods.

Global Health Care Services

International patients can obtain assistance coordinating appointments, travel-related healthcare arrangements, interpretation, and specialist care through Houston Methodist Global Health Care Services.

Houston Methodist Corporate Phone Numbers

Corporate Phone Number

713-790-3311

This is the main number for Houston Methodist Hospital at 6565 Fannin Street in the Texas Medical Center.

Customer Support Number

713-790-3333

Patients can use this number for assistance finding a Houston Methodist doctor or specialist.

Billing Number

832-667-5900

This is Houston Methodist’s published local number for hospital billing questions.

Billing Toll-Free Number

877-493-3228

Patients outside the local calling area can use this toll-free number for qualifying hospital billing questions.

MyChart Technical Support Number

832-667-5694

Houston Methodist publishes this 24/7 number for patients experiencing technical problems with MyChart.

Global Health Care Services Number

713-441-2340

International patients and healthcare professionals can contact the Global Health Care Services team through this number.

Media Relations Operator Number

713-790-2201

Journalists requiring immediate assistance can call the page operator and request the media-relations representative on call.

Corporate Communications Number

832-667-5843

Houston Methodist lists this office number for its Director of Public Relations and Internal Communications for qualifying corporate communications matters.

How to Reach a Real Person at Houston Methodist

For a general hospital matter involving Houston Methodist Hospital in the Texas Medical Center, call 713-790-3311 and ask the operator to connect you with the appropriate department. If you are trying to locate a patient, Houston Methodist specifically advises contacting the main telephone number of the hospital where the patient is receiving care.

For help finding a physician or specialist, call 713-790-3333. Billing questions should go directly to 832-667-5900 or 877-493-3228, while MyChart technical problems can be reported at 832-667-5694. Using the specialized number generally provides faster access to a representative familiar with the issue.

For a complaint about a recent hospital stay, physician office, billing matter, or patient experience, have the patient’s name, date of birth, hospital location, date of service, physician or department, account or medical record information when appropriate, and previous case details available.

How to File a Complaint Against Houston Methodist

Complaints may involve hospital care, billing, staff conduct, appointment access, physician services, patient rights, privacy, facilities, or other healthcare experiences. Before escalating, gather relevant bills, discharge documents, dates of service, patient information, names of employees or physicians, and previous correspondence.

Step 1: Contact Customer Service

Start with the hospital or department where the issue occurred. Houston Methodist’s Contact Us system accepts feedback regarding hospital stays and general patient experiences.

Step 2: Contact the Relevant Department

Billing concerns should go to the billing department, physician-office complaints should begin with the relevant practice, and technical issues should go through MyChart or other specialized support.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the issue, request a department manager, nursing supervisor, patient-relations representative, or other responsible leader.

Step 4: Use the Company’s Written Complaint Channel

Submit the issue through Houston Methodist’s official online contact form. Include the facility, date, department, and sufficient detail for the organization to identify the event and investigate it.

Step 5: Contact Corporate Headquarters

Serious unresolved matters may be escalated through Houston Methodist Hospital at 6565 Fannin Street, Houston, TX 77030, with the appropriate administrative or patient-relations department identified.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy, billing, medical records, patient rights, quality-of-care, and insurance matters should be routed to the specialized department responsible for the issue.

Step 7: File With the Appropriate Regulator

Depending on the complaint, patients may have the option to contact the Texas Health and Human Services Commission, Texas Medical Board, U.S. Department of Health and Human Services Office for Civil Rights, or another relevant healthcare regulator.

Step 8: Use Consumer Protection or Financial Dispute Options

Billing or financial complaints may also involve an insurer, Medicare, Medicaid, a state consumer-protection authority, or other healthcare assistance organization depending on the patient’s coverage and circumstances.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious unresolved disputes involving medical injury, privacy, discrimination, contractual rights, or substantial financial harm, preserve all records and consider qualified professional or legal advice regarding available remedies.