ServiceMaster Headquarters & Corporate Office

About ServiceMaster

ServiceMaster is a long-established U.S. franchising and service-platform company that traces its roots to 1929. Over nearly a century, the business evolved from a moth-proofing and cleaning company into a multi-brand network serving residential, commercial, restoration, cleaning, moving, junk-removal, and disaster-recovery customers. Today, the organization operates as ServiceMaster Brands, with a large franchise network across the United States and several international markets.

The current ServiceMaster Brands portfolio includes ServiceMaster Restore, ServiceMaster Recovery Management, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, and TWO MEN AND A JUNK TRUCK. The company reports more than 3,200 franchisees across 4,600+ locations, serving more than 1 million homes and businesses each year and generating more than $3.6 billion in systemwide sales.

An important correction to older ServiceMaster headquarters information is that the company is no longer headquartered in Memphis, Tennessee. ServiceMaster Brands moved its headquarters to Atlanta, Georgia, while Memphis now serves as a training center. ServiceMaster Brands is currently owned by Roark Capital, which continues to list the company as an active portfolio business. Michael Mullican currently serves as Chief Executive Officer.

ServiceMaster Headquarters & Corporate Office Address

Current Headquarters

ServiceMaster Brands
One Glenlake Parkway NE, Suite 1400
Atlanta, GA 30328
United States

ServiceMaster’s current careers and corporate pages explicitly identify the Atlanta Support Center as the company’s headquarters and home of its Shared Services Team.

Corporate Office

The main corporate office and headquarters are the same

One Glenlake Parkway NE, Suite 1400
Atlanta, GA 30328

Other Important Address

ServiceMaster Michigan Support Center
3400 Belle Chase Way
Lansing, MI 48911

This location supports TWO MEN AND A TRUCK, TWO MEN AND A JUNK TRUCK, and several Merry Maids functions.

Former / Historical Headquarters

ServiceMaster historically maintained major headquarters operations in Memphis, Tennessee. That location should now be treated as historical for headquarters purposes.The current Memphis location operates as the ServiceMaster Training Center, while Atlanta is the verified headquarters.

Quick Information

Corporate Phone Number

1-888-WE-SERVE

Numerically:

1-888-937-3783.

Customer Service Number

Because ServiceMaster operates through multiple specialized brands and franchised locations, there is no single consumer Customer Service number for every service.

General corporate routing

1-888-937-3783

Corporate Office Address

One Glenlake Parkway NE, Suite 1400, Atlanta, GA 30328

Headquarters Address

One Glenlake Parkway NE, Suite 1400, Atlanta, GA 30328

Email

Media Relations: mediarelations@servicemaster.com

General service requests are normally routed through the relevant ServiceMaster brand or local franchise rather than one universal customer email.

Industry

Residential Services, Commercial Services, Restoration, Cleaning, Moving, Junk Removal, Disaster Recovery and Franchising

Founded

1929

Number of Franchisees

3,200+ franchisees

Number of Locations

4,600+ locations

ServiceMaster reports operations across all 50 states and nine countries.

Corporate Office Hours

ServiceMaster does not prominently publish standard public walk-in hours for the Atlanta headquarters.

Website

https://www.servicemaster.com/

Careers Page

https://careers.servicemaster.com/

ServiceMaster Products & Services

ServiceMaster Restore

ServiceMaster Restore provides residential and commercial disaster-restoration services after water damage, fire, smoke, storms, mold, and other property emergencies. Local franchisees help customers stabilize damaged properties, remove water or debris, clean affected materials, and coordinate restoration work.

ServiceMaster Recovery Management

ServiceMaster Recovery Management focuses on larger and more complex commercial restoration events. Its capabilities include catastrophic-loss response, large-loss restoration, disaster recovery, and commercial property restoration for multi-site and enterprise customers.

ServiceMaster Clean

ServiceMaster Clean provides commercial janitorial and facility-cleaning services. Its franchise network serves offices, healthcare facilities, educational environments, retail properties, and other commercial locations with recurring or specialized cleaning programs.

Merry Maids

Merry Maids provides residential house-cleaning services through a large franchised network. Services can include recurring cleaning, one-time deep cleaning, move-in or move-out cleaning, and other home-cleaning programs depending on the local franchise.

TWO MEN AND A TRUCK

TWO MEN AND A TRUCK provides residential and business moving services. Its network handles local and long-distance moves, packing, storage-related services, loading and unloading, and other relocation needs. ServiceMaster acquired the brand in 2021.

TWO MEN AND A JUNK TRUCK

TWO MEN AND A JUNK TRUCK provides junk removal and disposal services. Customers can use the service for furniture removal, household cleanouts, unwanted items, renovation debris, and similar projects.

ServiceMaster BioClean

ServiceMaster has also operated specialized biohazard and trauma-cleanup services through the ServiceMaster BioClean identity. These services address situations such as trauma scenes, hazardous contamination, unattended deaths, and other sensitive cleanup events.

Commercial Cleaning

ServiceMaster brands provide recurring and project-based cleaning for commercial properties. Programs can include carpet care, floor maintenance, tile and grout cleaning, upholstery cleaning, restroom sanitation, and general janitorial work.

Water Damage Restoration

ServiceMaster Restore and related restoration operations provide water extraction, drying, dehumidification, moisture monitoring, and reconstruction support after leaks, floods, burst pipes, or storm damage.

Fire and Smoke Restoration

Fire-related services include soot cleanup, smoke odor treatment, damaged-material removal, content cleaning, structural restoration, and assistance recovering property after a fire.

Mold Remediation

Selected ServiceMaster locations provide mold inspection and remediation support. Work can include identifying moisture sources, containment, affected-material treatment or removal, and restoration.

Moving Services

Through TWO MEN AND A TRUCK, ServiceMaster’s broader portfolio includes residential, commercial, and specialty moving services.

Junk Removal

Through TWO MEN AND A JUNK TRUCK, customers can schedule pickup and disposal of unwanted household, office, and project-related items.

Franchise Opportunities

ServiceMaster operates primarily through franchising and offers ownership opportunities across several service categories. Prospective franchisees can explore brands according to investment level, territory, experience, and business interests.

ServiceMaster Corporate Phone Numbers

Corporate Phone Number

1-888-937-3783

Corporate Headquarters Number

1-888-937-3783

Headquarters Number

1-888-WE-SERVE

Corporate Office Number

1-888-937-3783

Customer Service Number

ServiceMaster does not publish one single customer-service line that replaces the individual contact structure of all its brands.

General routing

1-888-937-3783

Customer Support Number

Use the local franchise or relevant brand support channel for the service involved.

Toll-Free Number

1-888-937-3783

Sales Number

There is no single verified corporate sales number for all ServiceMaster brands.

Local franchise sales and estimates should be requested through the relevant brand.

Billing Number

No universal ServiceMaster Brands billing number is publicly listed.Billing questions should be directed to the franchise or business unit that issued the invoice.

Regional Office Number

No single universal regional-office number is published.

Branch Office Number

ServiceMaster operates through local franchise locations, each with its own contact information.

International Number

ServiceMaster does not publish one universal international consumer number.

Emergency / After-Hours Number

Emergency restoration contacts vary by local ServiceMaster Restore franchise. Many restoration locations provide 24-hour response, but there is no single verified corporate emergency hotline that should replace local contact.

Investor Relations Number

Not applicable.

ServiceMaster Brands is privately held by Roark Capital.

Media / Press Number

ServiceMaster does not prominently publish a permanent media phone line.

Media Email: mediarelations@servicemaster.com.

Human Resources Number

No universal public HR number is listed.

Careers

https://careers.servicemaster.com/

Reservations / Booking Number

Not applicable.

Service bookings should be made through the relevant local ServiceMaster brand.

How to Reach a Real Person at ServiceMaster

The best way to reach a real person depends on the service involved. If you are dealing with water damage, fire restoration, commercial cleaning, home cleaning, moving, or junk removal, contact the local franchise that provided the service first. Local operators control scheduling, estimates, technicians, invoices, job progress, and most service-level resolutions, so they are usually able to solve a complaint more quickly than the parent franchisor.

For a broader corporate matter, you can use 1-888-937-3783 to reach ServiceMaster Brands. Before calling, have the brand name, local franchise location, job or invoice number, service date, customer name, property address, and details of any previous conversations ready. This makes it easier for the corporate team to understand which franchise or business unit should review the case.

If the matter concerns employment, franchising, media, or another specialized issue, use the appropriate departmental channel rather than ordinary customer support. ServiceMaster Brands is a franchisor, so customers should remember that many services are delivered by independently owned franchisees, and the local business may remain the primary party responsible for the service agreement.

How to File a Complaint Against ServiceMaster

Complaints against ServiceMaster may involve restoration quality, cleaning work, missed appointments, moving damage, billing, franchise conduct, unfinished work, property damage, insurance-related restoration, or communication problems. Before escalating, gather your contract, invoice, photos, estimate, job number, insurance records if applicable, and copies of earlier communications.

Step 1: Contact Customer Service

Begin with the local ServiceMaster franchise or brand location that performed the work. Clearly explain the issue, identify the service date and job number, and describe the resolution you want. If property damage or incomplete work is involved, provide photos and written documentation rather than relying only on a phone conversation.

Step 2: Contact the Relevant Department

If the issue involves restoration, contact the ServiceMaster Restore location. For home cleaning, use Merry Maids. Moving complaints should go to TWO MEN AND A TRUCK, while commercial cleaning complaints should go to ServiceMaster Clean. Routing the matter to the correct brand prevents delays and ensures someone familiar with the relevant contract and service standards reviews it.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the issue, request a franchise owner, general manager, operations manager, or other senior manager. Explain what has already happened, provide previous case information, and state what remains unresolved. Keep notes showing the names of employees contacted, dates, and any commitments they made.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint in writing through the relevant brand website, contact form, or email channel where available. Written complaints are especially useful when there is disagreement over pricing, work quality, insurance scope, damaged property, or promised repairs because they establish a clear timeline and allow supporting evidence to be attached.

Step 5: Contact Corporate Headquarters

If local management does not adequately address the issue, escalate it to ServiceMaster Brands, One Glenlake Parkway NE, Suite 1400, Atlanta, GA 30328. Include the franchise name, location, contract number, job details, copies of invoices, photographs, and a concise explanation of the solution you have already requested.

Step 6: Use the Specialized Complaint or Dispute Department

For restoration jobs involving insurance, property damage, or large commercial losses, ask the applicable ServiceMaster operation whether there is a claims, risk-management, commercial-account, or franchise-compliance channel that should review the matter. Moving-related damage may also be subject to claims procedures contained in the moving agreement.

Step 7: File With the Appropriate Regulator

The appropriate regulator depends on the service. Moving disputes may involve a state transportation authority or the Federal Motor Carrier Safety Administration when interstate transportation is involved. Mold, construction, or restoration work may fall under state licensing or contractor agencies. Serious workplace or safety issues may involve OSHA or a state equivalent.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved consumer complaints, customers can consider the state Attorney General or other consumer-protection agency. Payment-card disputes may be raised with the card issuer when appropriate, while insurance-related disagreements can sometimes involve the applicable state insurance regulator. Keep contracts, receipts, photographs, estimates, and written responses available.

Step 9: Consider Formal Legal or Arbitration Procedures

If a significant dispute remains unresolved, review the contract signed with the local ServiceMaster franchise. It may contain mediation, arbitration, limitation-of-liability, claims-notice, or litigation provisions. For substantial property damage, business interruption, or contractual disputes, obtaining independent legal advice may be appropriate before starting formal proceedings.