Crossover Headquarters & Corporate Office

About Crossover

Crossover is a global remote-work recruiting and talent platform that connects highly skilled professionals with full-time remote jobs at technology and AI-focused companies. The Crossover brand was established in 2014 and developed around a recruitment model designed to remove geographic limitations from professional hiring. Instead of relying primarily on resumes, local labor markets, conventional interviews, and office location, Crossover uses structured assessments, skill tests, work-sample evaluations, and technology-based screening to identify candidates who can perform demanding remote roles.

Today, Crossover describes itself as the world’s largest recruiter of fully remote, full-time professional jobs. Its platform currently reports approximately seven million users across more than 130 countries. Crossover recruits for software engineering, artificial intelligence, product management, finance, operations, sales, marketing, education, leadership, and other professional roles. Its recruiting process uses objective skills assessments, AI-assisted screening, competency tests, structured application stages, and remote-work technology. Crossover also supports workforce operations after hiring through tools such as WorkSmart.

Crossover is privately held and backed by ESW Capital. It provides talent for more than 150 technology companies and related organizations associated with the ESW Capital ecosystem. Although the business operates as a fully remote organization, it maintains corporate mailing entities in the United States and Dubai. Current Crossover support information identifies Crossover Market LLC at 2028 E Ben White Boulevard, Suite 240-2650 in Austin, Texas as the U.S. business address, while Crossover Markets DMCC maintains a Dubai address for certain international contractor and invoicing matters.

Crossover Headquarters & Corporate Office Address

Current Headquarters

Crossover Market LLC
2028 E Ben White Boulevard, Suite 240-2650
Austin, TX 78741
United States

Crossover’s current official support documentation identifies this address for U.S. contractor invoicing and business purposes. Crossover also describes Austin as one of its headquarters locations.

Corporate Office

2028 E Ben White Boulevard, Suite 240-2650
Austin, TX 78741
United States

Crossover operates primarily as a remote organization, so the Austin address functions as a corporate and administrative mailing location rather than a traditional large office where most employees work.

Mailing Address

Crossover Market LLC
2028 E Ben White Boulevard, Suite 240-2650
Austin, TX 78741
United States

Current Crossover Privacy Policy and contractor documentation use this address for corporate, tax, privacy, and administrative correspondence.

Other Important Address

Crossover Markets DMCC
Unit No. 209, 1 Lake Plaza
Plot No. JLT-PH2-T2A
Jumeirah Lakes Towers
Dubai
United Arab Emirates

Crossover publishes this address for certain international contractors and business purposes outside the United States and UAE-specific U.S. routing rules.

Quick Information

Corporate Phone Number

Public verified corporate phone number not available.

Crossover operates primarily through its website, candidate portal, support system, and digital communication rather than a public telephone switchboard.

Customer Service Number

Public verified customer-service phone number not available.

Candidates and contractors are directed through Crossover’s online support system and Help widget.

Corporate Office Address

2028 E Ben White Boulevard, Suite 240-2650, Austin, TX 78741, United States.

Headquarters Address

2028 E Ben White Boulevard, Suite 240-2650, Austin, TX 78741, United States.

Email

support@crossover.com

Crossover publishes this email for technical support involving WorkSmart and other contractor-support matters. Candidate application issues are primarily handled through the Help widget inside the candidate account.

Industry

Remote recruiting, staffing technology, AI-assisted hiring, professional talent assessment, workforce technology, and contractor management.

Number of Users

Approximately seven million registered users across more than 130 countries.

Client Network

Crossover states that it supports the global workforce of more than 150 technology companies and related organizations.

Ownership

Privately held and backed by ESW Capital.

Website

https://www.crossover.com/

Careers Page

https://www.crossover.com/jobs

Crossover is privately held and does not maintain a public shareholder Investor Relations portal.

Crossover Products & Services

Remote Job Marketplace

Crossover provides access to full-time remote roles with technology, AI, education, software, and related companies that hire internationally.

Professional Recruiting

The platform identifies, screens, evaluates, and presents qualified candidates to participating companies seeking specialized remote talent.

Skills-Based Assessments

Candidates complete structured assessments designed to evaluate professional ability, aptitude, technical knowledge, and job-specific competence.

Cognitive Aptitude Testing

Certain application processes use cognitive assessments, including the CCAT, to evaluate problem-solving, learning ability, and critical-thinking skills.

AI-Assisted Recruiting

Crossover uses artificial intelligence and data-driven processes to improve candidate screening, evaluation, matching, and hiring efficiency.

Remote Technical Hiring

The company recruits software engineers, architects, product professionals, technical leaders, AI experts, and other technology specialists for remote roles.

Executive and Management Recruiting

Crossover also recruits senior professionals, executives, managers, and business leaders for companies within its client ecosystem.

WorkSmart

WorkSmart is Crossover’s remote-work productivity and time-management technology used in qualifying contractor arrangements to track work activity and support workforce management.

Candidate Support

Applicants can access assistance through the Crossover candidate portal for account problems, application issues, interview questions, technical errors, and assessment-related support.

Contractor Support

Individuals working through Crossover can obtain assistance with platform access, WorkSmart, invoices, payment-related processes, and administrative matters.

Global Talent Sourcing

The platform enables companies to recruit skilled professionals without restricting hiring to the employer’s local geographic market.

Employer Recruiting Services

Companies using Crossover can access structured recruiting processes designed to identify high-performing remote professionals while reducing traditional hiring friction.

Crossover Corporate Phone Numbers

Corporate Phone Number

Public verified number not available.

Crossover does not currently publish a universal corporate switchboard.

Corporate Headquarters Number

Public verified number not available.

The company operates primarily through digital and remote channels rather than a conventional corporate telephone system.

Headquarters Number

Public verified number not available.

The current U.S. business address is in Austin, but a public headquarters phone number is not prominently published.

Corporate Office Number

Public verified number not available.

Corporate and administrative matters are handled through online support, email, and specialized business processes.

Customer Service Number

Public verified number not available.

Candidates and contractors should use Crossover’s account-based Help system.

Customer Support Number

Public verified number not available.

Crossover currently directs support requests through its online Support Center and Help widget.

Candidate Support Number

Public verified phone number not available.

Application issues should be submitted through the Help widget located inside the candidate’s Crossover account.

Technical Support Number

Public verified phone number not available.

For WorkSmart technical problems, Crossover publishes support@crossover.com.

Billing / Invoicing Number

Public verified phone number not available.

Contractor invoices that need to be sent to Crossover can use the company’s published invoice email process.

Privacy Support Number

Public verified phone number not available.

Privacy requests can be directed to privacy@crossover.com and the Data Protection Officer at the Austin address.

Sales Number

Public verified dedicated sales number not available.

Employer and recruiting inquiries are handled through Crossover’s digital platform and corporate business channels.

Investor Relations Number

Not applicable.

Crossover is privately held and backed by ESW Capital.

How to Reach a Real Person at Crossover

For a job application problem, applicants should log in to their Crossover account and use the Help widget in the candidate portal. Crossover specifically directs candidates there for login issues, assessment errors, application problems, interview questions, technical failures, and account-related requests. This is more reliable than searching for an unofficial telephone number.

Contractors experiencing WorkSmart or technical problems can email support@crossover.com. Before contacting support, have the Crossover account email, job title, client company, application or contract status, screenshots, error messages, and relevant dates available. Applicants should use only the email address associated with their existing Crossover account.

For privacy matters, contact privacy@crossover.com. Business or invoicing correspondence involving the U.S. entity can be sent to Crossover Market LLC at 2028 E Ben White Boulevard, Suite 240-2650, Austin, TX 78741.

How to File a Complaint Against Crossover

Complaints may involve job applications, assessments, account access, contractor payments, WorkSmart, privacy, recruiting practices, technical problems, or employment-related communications. Before escalating, gather screenshots, application details, payment records, support conversations, contract information, and relevant dates.

Step 1: Contact Customer Service

Use the Help widget inside the Crossover candidate or contractor account. Applicants should provide a complete description of the problem and relevant screenshots.

Step 2: Contact the Relevant Department

Application issues should go to Candidate Support, technical problems to Crossover Support, payment or contractor issues to the appropriate contractor-support process, and privacy complaints to the Data Protection Officer.

Step 3: Request Supervisor or Management Review

If the initial support response does not resolve the matter, request additional review through the same support case and clearly describe why the proposed resolution is incomplete.

Step 4: Use the Company’s Written Complaint Channel

Document the concern through the Crossover Support system. Technical issues can also be sent to support@crossover.com, while privacy complaints can be submitted to privacy@crossover.com.

Step 5: Contact Corporate Headquarters

Serious unresolved U.S. corporate matters can be mailed to Crossover Market LLC, 2028 E Ben White Boulevard, Suite 240-2650, Austin, TX 78741.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy, contractor-payment, intellectual-property, account-security, and contractual matters may require specialized Crossover or ESW Capital-related legal and administrative review.

Step 7: File With the Appropriate Regulator

Employment or recruiting complaints may involve labor, employment, or anti-discrimination authorities depending on whether the individual is legally classified as an employee, contractor, applicant, or other worker and where that person resides.

Step 8: Use Consumer Protection or Financial Dispute Options

Where applicable, users may contact state consumer-protection agencies, data-protection regulators, or payment providers. Cross-border contractor relationships may be governed by different legal frameworks depending on the contracting entity.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant contractor-payment, privacy, discrimination, intellectual-property, or contractual disputes, review the agreement governing the relationship carefully. Preserve support tickets, payment records, assessment information, contracts, and communications and obtain qualified legal advice where appropriate.