Vanguard
About Vanguard
The Vanguard Group, Inc., commonly known as Vanguard, is one of the world’s largest investment management companies. It provides mutual funds, exchange-traded funds, brokerage services, retirement accounts, workplace retirement solutions, financial advice, wealth management, institutional investing, and services for financial professionals. Vanguard officially began operations on May 1, 1975 and is headquartered in Malvern, Pennsylvania.
Vanguard is unusual because it does not have outside public shareholders like a conventional publicly traded financial company. Vanguard is owned by its funds, and those funds are owned by their shareholders. The company describes this as an investor-owned structure, designed to align the organization with the interests of its investors rather than outside stockholders.
As of December 31, 2025, Vanguard served more than 50 million investors worldwide and employed approximately 20,000 crew members, Vanguard’s term for employees. As of June 30, 2026, Vanguard offered 487 funds globally, including 241 U.S. funds and 246 funds in markets outside the United States. Salim Ramji currently serves as Vanguard’s Chief Executive Officer.
Quick Information
Corporate Phone Number
Vanguard does not prominently publish one universal public headquarters switchboard for general corporate inquiries.
For personal investors, the main verified contact is:
877-662-7447
Customer Service hours:
Monday to Friday: 8:00 AM to 8:00 PM ET.
Customer Service Number
877-662-7447
This is Vanguard’s main current Personal Investor Client Services number.
Corporate Office Address
The Vanguard Group, Inc.
100 Vanguard Boulevard
Malvern, PA 19355
United States
Headquarters Address
The Vanguard Group, Inc.
100 Vanguard Boulevard
Malvern, PA 19355
United States
Current Vanguard legal and corporate materials continue to use this Malvern address.
Vanguard does not publish one universal unsecured Customer Service email for personal investor account questions.
Financial Advisor Services: advisor_services@vanguard.com
Fraud/Security: fraud@vanguard.com
Suspicious Emails: phish@vanguard.com
Media Relations: vanguard_media_relations@vanguard.com.
Industry
Investment Management, Asset Management, Brokerage, Retirement Services, Financial Advice, Wealth Management and Institutional Investing
Founded
1975
Vanguard commenced operations on May 1, 1975.
Number of Employees
Approximately 20,000 employees worldwide
Vanguard reported this figure as of December 31, 2025.
Number of Investors
More than 50 million investors worldwide
Current figure as of December 31, 2025.
Number of Funds
487 funds worldwide as of June 30, 2026
This included:
241 U.S. funds
and:
246 funds outside the United States.
Website
Careers Page
Vanguard recruits across investment management, technology, finance, advice, client service, operations, data, cybersecurity, retirement services, and corporate functions.
Investor Relations
Not applicable in the conventional public-company sense.
Vanguard is not publicly traded and does not have outside shareholders in the same way as an NYSE or Nasdaq-listed corporation. Vanguard’s funds own Vanguard, and fund shareholders own those funds.
Vanguard Products & Services
Vanguard offers investment products, brokerage accounts, retirement services, financial advice, and institutional solutions to individuals, employers, financial professionals, and organizations. Its business is particularly associated with low-cost mutual funds and ETFs, index investing, retirement investing, and long-term portfolio management.
Mutual Funds
Vanguard offers a broad selection of mutual funds investing in U.S. stocks, international stocks, bonds, money markets, balanced portfolios, and other asset classes. Investors can choose from both index and actively managed strategies.
Index Funds
Vanguard is widely associated with index investing and launched the first index mutual fund designed for individual investors in 1976. Its index funds are designed to track selected market benchmarks while emphasizing diversification and relatively low operating costs.
Exchange-Traded Funds
Vanguard offers ETFs covering equity, fixed-income, international, sector, factor, and other investment categories. ETF shares trade on stock exchanges and can be bought or sold through brokerage accounts during market hours.
Actively Managed Funds
In addition to index products, Vanguard manages actively managed stock, bond, and multi-asset funds. Vanguard currently reports that its active investment lineup represents approximately $2 trillion in assets under management, based on June 30, 2026 data for the investment-product segment described by the company.
Brokerage Accounts
Vanguard Brokerage Services allows investors to buy and sell eligible securities through a brokerage account. Depending on account type, customers can hold Vanguard funds, ETFs, stocks, bonds, CDs, and other eligible investments.
Individual Retirement Accounts
Vanguard supports Traditional IRAs, Roth IRAs, rollover IRAs, and other eligible retirement-account structures. Investors can use these accounts to hold Vanguard funds, ETFs, brokerage investments, and qualifying retirement assets.
401(k) and Workplace Retirement Plans
Vanguard provides workplace retirement-plan services for employers and plan participants. These can include 401(k), 403(b), pension, defined-benefit, defined-contribution, and other employer-sponsored retirement arrangements.
Retirement Plan Participant Services
Employees participating in an employer-sponsored Vanguard plan can access account balances, investment elections, contribution information, beneficiary tools, and retirement-planning resources through Vanguard’s workplace platform.
Small Business Retirement Accounts
Vanguard supports retirement solutions for qualifying business owners and self-employed investors. Available account structures can include small-business retirement plans and related investment services.
Vanguard 529 College Savings Plan
The Vanguard 529 College Savings Plan is a Nevada-sponsored education savings program whose investment management services are provided by Vanguard. The current plan contact number is 866-734-4530, and the published email is VGI529@vanguard.com.
Vanguard Digital Advisor
Vanguard Digital Advisor is an automated investment-advice service designed to provide portfolio management and financial-planning support digitally. Current Vanguard information lists a $100 minimum to qualify and describes the service as offering automated investing, retirement guidance, goal planning, and debt strategies.
Vanguard Personal Advisor
Vanguard Personal Advisor combines automated portfolio management with access to professional financial advisors. Vanguard currently lists a $50,000 minimum to qualify and approximately 0.30% to 0.31% advisory pricing for an all-index portfolio.
Personal Advisor Select
Personal Advisor Select provides investors with a dedicated Certified Financial Planner professional and more customized financial planning. Vanguard currently lists a $500,000 minimum for this service.
Personal Advisor Wealth Management
Vanguard Personal Advisor Wealth Management is intended for clients with more complex financial needs and qualifying assets of $5 million or more. Services can include dedicated wealth advice, estate-planning coordination, tax strategies, and access to specialized investment solutions.
Financial Planning
Vanguard advice services can help clients address retirement planning, withdrawal strategies, investment allocation, debt management, Social Security considerations, tax strategies, and other long-term financial goals.
Money Market Funds
Vanguard offers money market funds intended primarily for liquidity and short-term cash management. These funds invest in short-duration, high-quality instruments but remain investment products rather than FDIC-insured bank savings accounts.
Bond and Fixed-Income Funds
Vanguard provides bond funds and ETFs covering U.S. government debt, corporate bonds, municipal securities, international bonds, short-term bonds, and other fixed-income strategies.
Target Retirement Funds
Vanguard Target Retirement funds provide diversified portfolios designed around an expected retirement year. Their asset allocation generally becomes more conservative as investors approach and move through retirement.
Institutional Investing
Vanguard serves institutional investors such as retirement plans, endowments, foundations, corporations, and other organizations. Institutional services can include investment management, workplace solutions, consulting support, and portfolio implementation.
Nonprofit Investment Services
Vanguard provides investment support to qualifying nonprofit organizations. Nonprofit Client Services is available at 877-662-7447, Monday through Friday from 9:00 AM to 5:00 PM ET.
Financial Advisor Services
Vanguard provides investment products, portfolio resources, research, and support for financial advisors, broker-dealers, and trust professionals. Financial Advisor Services can be reached at 800-997-2798.
Vanguard Investor Choice
Vanguard Investor Choice gives eligible fund investors different options for how their proportional fund shares are voted on certain shareholder matters. Vanguard expanded the program for 2026 to reach approximately 20 million eligible investors and more than $3 trillion in eligible assets.
Vanguard Corporate Phone Numbers
Vanguard uses separate support numbers depending on whether the caller is a personal investor, retirement-plan participant, institution, financial advisor, advice client, or security/fraud caller.
Corporate Phone Number
Vanguard does not prominently publish one universal general headquarters switchboard for the public.
For personal-investor assistance:
877-662-7447
Corporate Headquarters Number
No separate verified general-public headquarters switchboard is prominently published by Vanguard.
Headquarters Number
For investor assistance:
877-662-7447
Corporate Office Number
For corporate legal correspondence, Vanguard uses:
The Vanguard Group, Inc.
100 Vanguard Boulevard
Malvern, PA 19355
A separate universal public corporate-office phone is not prominently listed.
Personal Investor Customer Service
877-662-7447
Hours:
Monday to Friday: 8:00 AM to 8:00 PM ET.
Vanguard Investor Information Number
800-662-7447
Certain Vanguard fund materials continue to publish this Investor Information number.
Vanguard Client Services Number
800-662-2739
Current account materials identify this number for Vanguard Client Services.
Vanguard Brokerage Services Number
800-992-8327
Published hours:
Business days: 8:00 AM to 8:00 PM ET.
Retirement Plan Participant Number
800-523-1188
Hours:
Monday to Friday: 8:30 AM to 9:00 PM ET.
Institutional Investor Number
800-523-1036
Hours:
Monday to Friday: 8:30 AM to 9:00 PM ET.
Nonprofit Organization Number
877-662-7447
Hours:
Monday to Friday: 9:00 AM to 5:00 PM ET.
Financial Advisor Services Number
800-997-2798
Hours:
Monday to Friday: 8:30 AM to 7:00 PM ET.
Vanguard Personal Advisor Number
877-665-8495
Hours:
Monday to Friday: 8:00 AM to 8:00 PM ET.
Personal Advisor Select Number
877-665-8498
Hours:
Monday to Friday: 8:00 AM to 8:00 PM ET.
Personal Advisor Wealth Management Number
800-814-6203
Hours:
Monday to Friday: 8:00 AM to 8:00 PM ET.
Vanguard 529 Number
866-734-4530
Email:
Fraud and Account Security Number
877-223-6977
Vanguard instructs investors to use this number if they suspect someone is attempting to access their Vanguard account fraudulently.
Fraud Email
Phishing Email
Suspicious emails claiming to be from Vanguard can be forwarded to this address.
Toll-Free Number
Multiple Vanguard support lines are toll-free, including:
877-662-7447 for personal investors
800-523-1188 for retirement-plan participants
800-997-2798 for financial professionals.
Billing Number
Vanguard does not publish one universal Billing Department number.
Account fees, advisory charges, transactions, and service concerns should be handled through the support team for the applicable Vanguard account or service.
Sales Number
Vanguard does not operate a conventional consumer sales department.
Prospective investors can use Personal Investor Client Services at:
877-662-7447
Regional Office Number
Vanguard does not publish one universal regional-office number.
Its U.S. offices include Malvern, Charlotte, Scottsdale, Dallas, Oakland, and Washington, D.C., among other global locations.
International Number
Vanguard uses country-specific websites and local contact channels for investors outside the United States.
Global investors should use the Vanguard site corresponding to their country or region.
Emergency / After-Hours Number
Vanguard does not publish a general corporate emergency or 24-hour Customer Service number.
Suspected account fraud should be reported promptly through:
877-223-6977.
Investor Relations Number
Not applicable.
Vanguard is not publicly traded and therefore does not maintain a conventional public-company Investor Relations department.
Media / Press Number
610-669-5002
Media / Press Email
vanguard_media_relations@vanguard.com
These contacts are intended for journalists and media organizations, not ordinary account support.
Copyright Contact Number
610-669-6100
Copyright Fax
610-669-6600
Copyright Email
intellectualproperty@vanguard.com
These contacts are intended for copyright notices, not Customer Service.
Human Resources Number
Vanguard does not publish one universal public applicant HR number.
Careers:
Reservations / Booking Number
Not applicable.
Vanguard is an investment management and financial-services organization.
How to Reach a Real Person at Vanguard
Personal investors should call 877-662-7447 Monday through Friday from 8:00 AM to 8:00 PM Eastern Time. Retirement-plan participants should use 800-523-1188, while institutional investors can call 800-523-1036 and financial professionals can call 800-997-2798. Using the correct service line is important because Vanguard separates personal brokerage, workplace retirement, advice, institutional, and advisor-service operations.
Before calling, have your account information and the exact nature of your request ready, but never provide passwords or one-time security codes to an unsolicited caller. If the concern involves suspected unauthorized access or fraud, contact Vanguard at 877-223-6977 or fraud@vanguard.com. Suspicious emails claiming to be from Vanguard can be forwarded to phish@vanguard.com.
Vanguard Headquarters & Corporate Office Address
Vanguard’s current headquarters is:
The Vanguard Group, Inc.
100 Vanguard Boulevard
Malvern, PA 19355
United States
Current Vanguard corporate and legal materials identify Malvern as the company’s headquarters location.
Malvern Corporate Headquarters
The Vanguard Group, Inc.
100 Vanguard Boulevard
Malvern, PA 19355
United States
Vanguard’s primary U.S. headquarters operations are based in the Malvern and Valley Forge area of Pennsylvania.
Legal Correspondence Address
Vanguard’s current subpoena guidelines publish:
The Vanguard Group, Inc.
Attn: Office of the General Counsel – M35
100 Vanguard Boulevard
Malvern, PA 19355
This is a legal-process address and should not be treated as a normal Customer Service mailing address.
Valley Forge Mailing Address
Some Vanguard operations and legal materials also use:
P.O. Box 2600
Valley Forge, PA 19482-2600
Vanguard’s international privacy materials identify The Vanguard Group, Inc. headquarters at 100 Vanguard Boulevard while also referencing the Valley Forge P.O. Box for mail.
Current CEO
Salim Ramji
Current Vanguard corporate information identifies Salim Ramji as Chief Executive Officer.
Current Ownership Structure
Vanguard is:
Investor owned
Vanguard’s funds own The Vanguard Group, and shareholders in those funds indirectly own Vanguard through their fund ownership.
Current Investor Scale
As of December 31, 2025:
50 million+ investors worldwide.
Current Employee Scale
As of December 31, 2025:
Approximately 20,000 crew members worldwide.
Current Fund Lineup
As of June 30, 2026, Vanguard offered:
487 funds worldwide
including:
241 U.S. funds
and:
246 international-market funds.
Current U.S. Fund Cost Level
Vanguard reports an asset-weighted average combined U.S. mutual fund and ETF expense ratio of:
0.07%
based on 2025 average net U.S. assets.
Global Assets Under Management
Recent Vanguard corporate materials describe Vanguard as managing approximately:
$12 trillion in assets
globally.
This figure is useful as a broad current scale indicator, while individual divisions and fund groups report their own separate asset totals.
U.S. Offices
In addition to Malvern, Vanguard maintains significant U.S. offices in locations including:
Charlotte, North Carolina
Scottsdale, Arizona
Dallas, Texas
Oakland, California
Washington, D.C.
Current 2026 Vanguard career postings continue to confirm active operations in Malvern.
Stock Listing
Not applicable.
Vanguard is not listed on the NYSE or Nasdaq and does not issue publicly traded corporate stock.
How to File a Complaint Against Vanguard
Investors who have a complaint involving a brokerage account, mutual fund, retirement plan, financial advice, transaction, account restriction, fee, transfer, security incident, or Customer Service experience should collect all relevant account information before contacting Vanguard. Keep transaction confirmations, statements, correspondence, dates, representative names, and any existing case or reference numbers. Do not include passwords, security codes, or unnecessary sensitive account credentials in ordinary written correspondence.
Step 1: Contact the Correct Vanguard Client Services Team
Start with the support team responsible for your account. Personal investors should call 877-662-7447, workplace retirement participants 800-523-1188, and financial professionals 800-997-2798. Explain the issue clearly, identify the account or service involved, and provide relevant transaction dates or case information. Ask the representative to document the complaint and explain the available resolution process. Keep the representative’s name, date of the call, and any reference number provided.
Step 2: Request Escalation or Supervisor Review
If the first representative cannot resolve the problem, ask for review by a supervisor or the appropriate specialized account team. Provide a concise timeline showing what happened, when the disputed transaction or service issue occurred, and what previous representatives told you. If the complaint involves a transfer, withdrawal, investment trade, beneficiary matter, or retirement-plan transaction, keep copies of all relevant confirmations and forms. Ask what additional documentation Vanguard needs and retain proof of anything you submit.
Step 3: Report Security or Fraud Issues Immediately
If the complaint involves suspected fraud, unauthorized account access, identity theft, or suspicious activity, contact Vanguard promptly at 877-223-6977 or fraud@vanguard.com. Suspicious emails can be forwarded to phish@vanguard.com. Do not continue communicating with an unsolicited caller or sender claiming to represent Vanguard until you independently verify the contact through Vanguard’s official channels. Preserve suspicious messages, transaction records, and account alerts for investigation.
Step 4: Send Formal Written Correspondence to Vanguard
For a serious unresolved corporate matter, written correspondence can be directed to The Vanguard Group, Inc., 100 Vanguard Boulevard, Malvern, PA 19355. Include your contact details, relevant account or plan information, previous case numbers, transaction dates, and a clear chronological explanation of the dispute. Attach copies rather than originals of supporting records. Vanguard’s legal guidance confirms 100 Vanguard Boulevard as an official company address, although formal legal process can have separate requirements.
Step 5: Use the Appropriate External Regulatory Process if Necessary
If an investment or brokerage complaint remains unresolved, the appropriate external process depends on the product and entity involved. Brokerage-related complaints may fall under FINRA or the U.S. Securities and Exchange Commission, while workplace retirement-plan disputes may involve employer plan administrators or federal employee-benefit regulators. State securities regulators may also have jurisdiction over certain matters. Before escalating, keep account statements, confirmations, correspondence, complaint-reference numbers, and Vanguard’s written responses so the regulator can understand the full history of the dispute.
