Dick’s Sporting Goods Headquarters & Corporate Office

About DICK’S Sporting Goods

DICK’S Sporting Goods, Inc. (NYSE: DKS) is the largest sporting goods retailer in the United States — a Fortune 500 omnichannel sports retailer offering a comprehensive assortment of sporting equipment, apparel, footwear, and accessories across its growing portfolio of retail banners. Founded in 1948 in Binghamton, New York by 18-year-old Richard “Dick” Stack — who invested $300 of his grandmother’s savings to open a bait and tackle shop — DICK’S has grown over 77 years from a single fishing store into a national retail powerhouse operating over 800 DICK’S Sporting Goods stores, 100+ Golf Galaxy locations, House of Sport experiential flagship stores, DICK’S Field House locations, Going Going Gone! outlet stores, and Public Lands outdoor specialty stores. The company is headquartered at 345 Court Street in Coraopolis, Pennsylvania — a suburb of Pittsburgh — and is led by President and CEO Lauren Hobart, who became the company’s first female CEO when she assumed the role in February 2021.

In fiscal year 2025 (ending January 31, 2026), DICK’S delivered a landmark performance for the DICK’S Business: full-year comparable sales growth of 4.5% on top of strong prior-year results, a 3.1% Q4 comparable sales increase, and record-setting fourth quarter sales. Additionally, in a transformational strategic move, DICK’S Sporting Goods completed the acquisition of Foot Locker, Inc. in 2025 — bringing the Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos banners into the DICK’S portfolio and creating one of the largest global sports retail enterprises in the world with more than 100,000 associates. CEO Lauren Hobart guided for 2%–4% DICK’S comparable sales growth in fiscal 2026, with plans to open approximately 14 new House of Sport locations and 22 new DICK’S Field House locations.

Quick Information

Industry

Sporting Goods Retail — Sports Equipment, Apparel, Footwear & Accessories

Founded

1948, Binghamton, New York

NYSE Ticker

DKS

Number of Employees

More than 100,000 associates across all banners worldwide

Corporate Office Hours

Customer Service: Monday–Friday 8:00 AM – 9:00 PM ET, Saturday 9:00 AM – 6:00 PM ET. Chat support available on the website.

Email

customer.service@dickssportinggoods.com — primary customer service and general inquiries
customerservice@golfgalaxy.com — Golf Galaxy-specific inquiries
customer.service@fieldandstreamshop.com — Field & Stream-specific inquiries

Website

www.dickssportinggoods.com

Help Center

dickssportinggoods.com/s/help

Investor Relations

investors.dicks.com

Careers Page

dickssportinggoods.jobs

Products & Services

DICK’S Sporting Goods delivers a comprehensive sporting goods retail experience spanning every major sport and outdoor activity — through its flagship DICK’S Sporting Goods stores, premium experiential formats, and specialty banner stores. Their full range of products and services includes:

• Team Sports Equipment — football, baseball, basketball, soccer, lacrosse, hockey, and volleyball equipment from brands including Nike, Under Armour, adidas, Rawlings, Easton, and Wilson
• Fitness & Training — cardio equipment, weight training, yoga, pilates, home gym equipment, and accessories from Bowflex, NordicTrack, Life Fitness, and other brands
• Footwear — athletic, running, training, and outdoor footwear for men, women, and children from Nike, adidas, New Balance, Brooks, Hoka, On Running, and more; footwear is one of DICK’S top-performing categories in 2025 and 2026
• Apparel — performance and lifestyle athletic apparel for men, women, and youth from Nike, Under Armour, adidas, The North Face, Columbia, and DICK’S own brand lines; apparel was a key growth driver in fiscal 2025
• Outdoor & Camping — camping gear, hiking equipment, sleeping bags, tents, backpacks, and outdoor apparel from The North Face, Patagonia, Arc’teryx, and Columbia
• Golf — golf clubs, bags, balls, apparel, footwear, and accessories from Callaway, TaylorMade, Titleist, PING, and Cobra; anchored by Golf Galaxy specialty stores with in-store club fitting and lessons
• Hunting & Fishing — hunting gear, firearms (at select locations), ammunition, fishing rods, reels, tackle, and accessories; Public Lands stores specialize in this outdoor specialty category
• Water Sports — kayaks, paddleboards, swimwear, and water sports accessories
• House of Sport — DICK’S flagship experiential retail format featuring in-store batting cages, golf simulators, rock climbing walls, turf fields, and expert coaching and fitting services; 16 opened in 2025, with 14 more planned for 2026
• DICK’S Field House — a newer, mid-tier experiential format smaller than House of Sport but larger than a standard DICK’S store; 15 opened in 2025, with 22 more planned for 2026
• ScoreCard Rewards — DICK’S free loyalty program offering points on every purchase, member-exclusive pricing, early access to sales, and rewards redemption; one of the most active sports retail loyalty programs in the U.S.
• GameChanger — DICK’S youth sports technology platform providing teams with game scoring, video highlights, live streaming, and player stat tracking; a major investment for DICK’S in youth sports engagement

Corporate Phone Numbers

Main Customer Service Number (Toll-Free)

1-877-846-9997 — primary DICK’S Sporting Goods customer service toll-free number for all store inquiries, online orders, returns, ScoreCard Rewards, account issues, and general support. Available Monday through Friday 8:00 AM to 9:00 PM ET, Saturday 9:00 AM to 6:00 PM ET.

Customer Service Alternate Line

1-866-677-4771 — alternate DICK’S Sporting Goods toll-free customer service number. Available during regular customer service hours.

Golf Galaxy Customer Service

1-800-287-9060 — dedicated Golf Galaxy-specific customer service line for in-store and online Golf Galaxy purchases, club fitting questions, and Golf Galaxy account inquiries.

Field & Stream Customer Service

1-877-614-9173 — dedicated Field & Stream / Public Lands customer service line.

Chelsea Collective Customer Service

1-855-821-6911 — dedicated Chelsea Collective customer service line.

Blue Sombrero / GameChanger

1-844-374-TSHQ (1-844-374-8747) — GameChanger and youth sports technology platform support line.

Corporate Headquarters Phone

1-724-273-3400 — main DICK’S Sporting Goods corporate headquarters switchboard at 345 Court Street, Coraopolis, Pennsylvania. Available Monday through Friday 7:00 AM to 5:00 PM ET.

How to Reach a Real Person at DICK’S Sporting Goods

The fastest way to speak with a live DICK’S Sporting Goods associate is to call 1-877-846-9997. This line is available Monday through Friday from 8:00 AM to 9:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. When the automated system answers, it will prompt you to enter your order number or select your inquiry type. Press 0 or say “representative” at any menu prompt to reach a live associate directly. DICK’S also confirmed via its official @DICKS X (Twitter) account that live chat support is available on the website simultaneously with the phone line. For the shortest wait times, calling on weekday mornings before 9:00 AM ET is recommended.

You can also email DICK’S customer service at customer.service@dickssportinggoods.com with your order number, store location, and a clear description of your issue. Responses typically arrive within 24 to 48 hours. Live chat is available directly on dickssportinggoods.com — select “Help” and then “Chat” to connect with a real DICK’S associate in real time. DICK’S also responds to customers through its @DICKS account on X (Twitter) and through the official DICK’S Sporting Goods Facebook page.

DICK’S Sporting Goods Headquarters & Corporate Office Address

Dick’s Sporting Goods Headquarters lobby 

DICK’S Sporting Goods has anchored its corporate headquarters in the Pittsburgh, Pennsylvania metropolitan area since the company’s major expansion phase in the late 1990s and early 2000s. The company’s primary corporate campus is located at 345 Court Street in Coraopolis, Pennsylvania — a borough on the Ohio River about 12 miles northwest of downtown Pittsburgh, adjacent to Pittsburgh International Airport in Findlay Township, Allegheny County. The campus is a modern multi-building complex featuring expansive glass architecture, outdoor athletic courts, landscaped green spaces, and state-of-the-art facilities for the company’s 800+ corporate associates working across merchandising, marketing, technology, finance, legal, human resources, and all major corporate support functions. The campus’s athletic amenities — including tennis courts and outdoor sports areas — reflect DICK’S commitment to sports and active living as a core part of its corporate culture.

DICK’S Sporting Goods, Inc. — Corporate Headquarters

345 Court Street
Coraopolis, Pennsylvania 15108
United States

DICK’S Sporting Goods — New York City Office

44 Wall Street
New York, New York 10005
United States

DICK’S Sporting Goods — San Diego Office

225 Broadway, Suite 800
San Diego, California 92101
United States

DICK’S Sporting Goods — Atlanta Fulfillment Center

3909 N Commerce Drive
East Point, Georgia 30344
United States

DICK’S Sporting Goods — Distribution Center (Goodyear, AZ)

4651 North Cotton Lane
Goodyear, Arizona 85395
United States

DICK’S Sporting Goods — Distribution Center (Plainfield, IN)

655 S. Perry Road
Plainfield, Indiana 46168
United States

DICK’S Sporting Goods — Smithton, PA Operations

159 Painter Road
Smithton, Pennsylvania 15479
United States

For all formal written customer complaints and legal correspondence, write to DICK’S Sporting Goods, Inc., 345 Court Street, Coraopolis, Pennsylvania 15108, Attn: Customer Service. Include your full name, order number or store location, date of purchase or incident, a detailed description of your complaint, all prior contacts made, and the specific resolution you are requesting.

How to File a Complaint Against DICK’S Sporting Goods

Step 1 — Speak With the Store Manager On-Site
For in-store complaints involving returns, associate conduct, product quality, or pricing discrepancies, address your concern directly with the Store Manager or Assistant Store Manager at the DICK’S location where the issue occurred. DICK’S store managers have authority to approve exception returns, issue credits, and resolve service complaints on the spot. This is always the fastest first step.

Step 2 — Call 1-877-846-9997
If your complaint cannot be resolved at the store level, call DICK’S primary customer service line. Have your order number or store receipt, the store location, and a description of your complaint ready. Ask the representative to formally log your complaint and provide a case or reference number for follow-up. Available Monday–Friday 8:00 AM to 9:00 PM ET, Saturday 9:00 AM to 6:00 PM ET.

Step 3 — Email Customer Service
For a formal written record, email customer.service@dickssportinggoods.com. Include your full name, order number or store location, date of purchase or incident, a detailed description of the issue, and the specific resolution you are requesting. Email responses typically arrive within 24 to 48 business hours.

Step 4 — Use the DICK’S Live Chat
Use the live chat feature at dickssportinggoods.com for real-time written escalation. Select “Help” and then “Chat” to connect with a DICK’S associate during business hours. Chat interactions generate a transcript — request that a copy be emailed to you at the end of the session for your records.

Step 5 — Request Escalation to a Supervisor
If the first representative cannot resolve your complaint, ask immediately to be escalated to a supervisor or the customer resolution team. Supervisors have broader authority to approve exception refunds, override return policy decisions, and escalate formal complaints to the corporate level. Always document the representative’s name and case reference number.

Step 6 — Write to the Corporate Office
For formally unresolved complaints, write to DICK’S Sporting Goods, Inc., 345 Court Street, Coraopolis, Pennsylvania 15108, Attn: Customer Service. Include all prior contacts, case reference numbers, receipts, photos, chat transcripts, and the specific resolution you are requesting.

Step 7 — File a BBB Complaint
File a public complaint with the Better Business Bureau at www.bbb.org. DICK’S Sporting Goods is listed with the BBB’s Pittsburgh, Pennsylvania chapter and a formal complaint filing typically prompts an escalated corporate response from DICK’S customer relations team within 14 days.

Step 8 — File a Complaint With the FTC
For complaints involving deceptive pricing, misleading advertising, unauthorized charges, or failure to honor the advertised return policy, file a complaint with the Federal Trade Commission at ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).

Step 9 — Contact the Pennsylvania Attorney General
For consumer protection complaints, including unfair business practices, deceptive pricing, and return policy violations, file a complaint with the Pennsylvania Office of Attorney General’s Bureau of Consumer Protection at attorneygeneral.gov or call 1-800-441-2555.