Micro Center Headquarters & Corporate Office

About Micro Center

Micro Center is a privately held American computer and consumer-electronics retailer operated by Micro Electronics, Inc. The company was incorporated in 1979 and was founded in the Columbus, Ohio area by John Baker and Bill Bayne, both former Radio Shack employees. Micro Center opened its first small retail store near Ohio State University in 1980 and developed a specialized retail model focused on computers, components, technical expertise, and a much deeper product assortment than traditional mass-market electronics stores. Over the following decades, the company expanded beyond Ohio into major U.S. metropolitan markets while remaining closely associated with technology enthusiasts, computer builders, engineers, small businesses, gamers, students, and professional IT users.

Today, Micro Center sells desktop and laptop computers, processors, graphics cards, motherboards, memory, storage, monitors, networking equipment, printers, Apple products, maker electronics, 3D printers, computer accessories, gaming hardware, smart-home products, and thousands of other technology items. The company also provides computer repairs, custom PC building, diagnostics, data recovery, hardware installation, virus removal, recycling, and other technical services through its Knowledge Bar and store service departments. Current store information shows approximately 30 Micro Center stores nationwide with more than 25,000 products stocked across its store network, while the company states that more than 22 million customers have relied on Micro Center since its founding.

Micro Center remains privately owned through Micro Electronics, Inc. and has not been acquired by a national electronics chain or public-company parent. Rick Mershad currently serves as President and Chief Executive Officer and has a particularly long history with the company, having joined among its earliest employees. The corporate organization remains headquartered in Hilliard, Ohio, a suburb of Columbus. Current Micro Center Contact, Privacy, and employment information consistently identifies 4119 Leap Road as the corporate home-office address, so older headquarters listings should be checked against this current location.

Micro Center Headquarters & Corporate Office Address

Current Headquarters

Micro Electronics, Inc. dba Micro Center
4119 Leap Road
Hilliard, OH 43026
United States

Micro Center’s current official Contact page, privacy information, and corporate employment materials identify 4119 Leap Road in Hilliard as the company’s headquarters and corporate home office.

Corporate Office

4119 Leap Road
Hilliard, OH 43026
United States

The Hilliard location supports Micro Center’s executive, merchandising, e-commerce, finance, technology, human resources, purchasing, vendor management, customer support, and other corporate functions. It is separate from individual Micro Center retail stores.

Mailing Address

Micro Center
4119 Leap Road
Hilliard, OH 43026
United States

Micro Center currently publishes this address for written customer correspondence and privacy-related questions. Customers contacting the company about a purchase should include the store, order number, transaction date, and other relevant details.

Other Important Address

Micro Center Online
4119 Leap Road
Hilliard, OH 43026
United States

Online-order and website-related support is also administered through the Hilliard organization. Customers with shipping-order problems can use Micro Center Online support rather than contacting an unrelated retail store.

Quick Information

Corporate Phone Number

Public verified separate corporate headquarters number not prominently available.

Micro Center publishes specialized customer, online-order, vendor, and store telephone contacts but does not currently promote a universal corporate executive-office switchboard for general public use.

Customer Service Number

614-850-3675

This is Micro Center’s verified Online Customer Support number for shipped orders and certain online purchasing issues.

Corporate Office Address

4119 Leap Road, Hilliard, OH 43026, United States.

Headquarters Address

4119 Leap Road, Hilliard, OH 43026, United States.

Email

A universal static customer-service email address is not prominently published.

Micro Center provides an official email inquiry form through its Contact Us page. Customers can submit questions electronically and generally receive a response within approximately two business days.

Industry

Computer retail, consumer electronics, technology services, PC components, gaming, networking, maker electronics, and computer repair.

Founded

1979 as Micro Electronics, Inc., with the first Micro Center retail store opening in Columbus in 1980.

Number of Stores

Approximately 30 stores nationwide according to Micro Center’s current Store Locator.

Customer Reach

Micro Center reports serving more than 22 million technology customers since its founding.

Corporate Office Hours

Public visitor hours for the Hilliard corporate office are not prominently published. Micro Center Online telephone support for certain shipped-order matters operates Monday through Saturday from 10:00 a.m. to 5:00 p.m. Eastern Time.

Website

https://www.microcenter.com/

Careers Page

https://www.microcenter.com/site/stores/employment.aspx

Micro Center is privately held and therefore does not maintain a public-company Investor Relations department.

Micro Center Products & Services

Desktop Computers

Micro Center sells prebuilt desktop computers for home, business, gaming, creative work, engineering, and professional use. Its inventory includes major national brands as well as PowerSpec systems developed within the Micro Electronics family.

Laptop Computers

Customers can shop laptops ranging from entry-level productivity machines to gaming, workstation, business, creator, and premium portable computers from numerous manufacturers.

PC Components

Micro Center is particularly well known for its selection of processors, graphics cards, motherboards, memory, storage, power supplies, cooling products, cases, and other components used in custom PC construction.

Custom PC Building

Micro Center technicians can assemble custom desktop computers using customer-selected components. Services can include component installation, system assembly, operating-system installation, testing, and configuration.

Computer Repair

The company’s Knowledge Bar provides computer diagnostics and repair for qualifying desktop and laptop systems. Services can include hardware replacement, operating-system repair, upgrades, and troubleshooting.

Data Recovery

Micro Center offers data-recovery services designed to help customers recover files from qualifying storage devices when technical or hardware problems make normal access impossible.

Apple Repair Services

Selected Micro Center locations provide authorized or specialized Apple repair services. Availability depends on store capability and device type.

Networking Products

Micro Center carries routers, switches, wireless access points, network cards, cables, enterprise networking products, and related hardware from consumer and professional networking brands.

Gaming Hardware

Gaming products include gaming PCs, graphics cards, monitors, keyboards, mice, headsets, controllers, racing equipment, streaming accessories, and other gaming-focused technology.

Maker Electronics

Micro Center is a major U.S. supplier of Arduino, Raspberry Pi, microcontrollers, sensors, electronics components, maker tools, and educational technology products.

3D Printing Products

Customers can purchase 3D printers, filament, resin, replacement parts, accessories, and related maker equipment for hobbyist, educational, and professional applications.

PriorityCare+

PriorityCare+ is Micro Center’s premium technical-support membership program. It offers qualifying customers expanded in-store and remote technical assistance along with other support benefits under current program terms.

Micro Center Corporate Phone Numbers

Corporate Phone Number

Public verified separate number not available.

Micro Center does not prominently publish a dedicated executive corporate telephone line for general public inquiries. Customers should use the appropriate support or store contact.

Corporate Headquarters Number

Public verified separate number not available.

The Hilliard headquarters is verified at 4119 Leap Road, but a public headquarters-only telephone number is not currently promoted on Micro Center’s main corporate contact resources.

Headquarters Number

Public verified separate number not available.

For customer matters, use the online support number or the telephone number of the relevant retail store instead of relying on third-party corporate-directory numbers.

Corporate Office Number

Public verified separate number not available.

Micro Center’s corporate office primarily routes public-facing concerns through its dedicated customer, sales, vendor, and retail-store support systems.

Customer Service Number

614-850-3675

This is Micro Center Online’s verified support number for shipped orders, address-verification concerns, order processing, and qualifying online-order questions.

Customer Support Number

614-850-3675

Customers experiencing problems with shipped online orders can contact this number and follow the current support prompts to reach the appropriate team.

Online Orders Number

614-850-3675

Micro Center publishes this number for online-order assistance. Current support information lists service Monday through Saturday from 10:00 a.m. to 5:00 p.m. Eastern Time.

APO / FPO Orders Number

614-850-3675

Micro Center requires certain APO and FPO orders to be placed by telephone through this support number.

P.O. Box Shipping Support Number

614-850-3675

Customers placing qualifying orders for delivery to a P.O. Box are instructed to contact Micro Center Online through this number.

Vendor Relations Number

614-850-3550

Micro Center publishes this number for prospective vendors interested in introducing products or services to the company’s purchasing organization.

Corporate Interview Arrival Number

614-777-2630

Micro Center publishes this Hilliard number for candidates arriving at its corporate location for scheduled interviews. It is not intended as general Customer Service.

Investor Relations Number

Not applicable.

Micro Center is privately held through Micro Electronics, Inc. and does not maintain a public shareholder Investor Relations department.

How to Reach a Real Person at Micro Center

For a shipped online order, payment-processing issue, order cancellation, shipping-address issue, or other Micro Center Online concern, call 614-850-3675. Current Micro Center support information identifies this as the telephone route for online orders and indicates support hours of Monday through Saturday from 10:00 a.m. to 5:00 p.m. Eastern Time. For faster service, have the order number, account email, shipping information, product name, and payment transaction details ready.

For an in-store purchase, repair, pickup, return, or local inventory question, contact the individual Micro Center store rather than the Hilliard corporate office. Store personnel can access local pickup reservations, repair orders, store inventory, receipts, and local service information more directly. Micro Center’s store locator provides current telephone information for each retail location.

If telephone support is not appropriate, customers can use Micro Center’s official live chat or email inquiry form. Serious unresolved corporate correspondence can be mailed to Micro Center, 4119 Leap Road, Hilliard, OH 43026. Customers should avoid sending sensitive payment information through ordinary email.

How to File a Complaint Against Micro Center

Complaints can involve online orders, store service, defective products, returns, repairs, custom PC builds, warranties, billing, shipping, account problems, or employee conduct. Before escalating, gather the receipt or order number, store location, product serial number, repair-order number, photographs, transaction records, and previous support communications.

Step 1: Contact Customer Service

For an online order, contact Micro Center Online at 614-850-3675 or use the company’s live chat. For an in-store purchase, begin with the store where the transaction occurred so the local team can review the receipt and product history.

Step 2: Contact the Relevant Department

Repair issues should go to the Knowledge Bar or repair department, online-order concerns to Micro Center Online, vendor matters to purchasing, and store-service complaints to the local store management team.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the problem, request a store manager, service manager, or support supervisor. Explain the previous steps taken and state the specific resolution being requested.

Step 4: Use the Company’s Written Complaint Channel

Submit the issue through Micro Center’s official email contact form so the company has a written record. Include the order, store, product, and relevant supporting information without transmitting unnecessary sensitive financial details.

Step 5: Contact Corporate Headquarters

For serious unresolved complaints, written correspondence can be sent to Micro Center, 4119 Leap Road, Hilliard, OH 43026. Include copies of prior support documentation and identify the store or department involved.

Step 6: Use the Specialized Complaint or Dispute Department

Repair, warranty, credit-card, privacy, and manufacturer-related disputes may require specialized review. Micro Center may also need to coordinate with the manufacturer when a product is covered by a manufacturer warranty rather than a retailer service program.

Step 7: File With the Appropriate Regulator

Consumer retail and advertising complaints may be reported to the Federal Trade Commission or the applicable state attorney general. Privacy complaints may fall under state privacy authorities, while repair or warranty issues can involve state consumer agencies.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers with unresolved payment problems can consider contacting their financial institution for qualifying card disputes. State consumer-protection offices may also provide assistance for unresolved retail, warranty, or service complaints.

Step 9: Consider Formal Legal or Arbitration Procedures

For substantial financial loss, damaged property, repair disputes, warranty claims, or contractual issues, review the applicable Micro Center terms, service agreement, protection plan, or manufacturer warranty. Qualified legal advice may be appropriate when ordinary support and consumer-protection processes do not resolve a significant claim.