Integon Indemnity Corporation
Integon Indemnity Corporation
Integon Indemnity Corporation is a licensed property and casualty insurance company that operates within the National General Insurance organization, which is part of The Allstate Corporation. Integon itself functions primarily as an underwriting insurance entity rather than as a separate consumer-facing national brand. Policies underwritten by Integon can therefore be serviced, marketed, billed, or claimed through National General systems and independent insurance agents.
The company’s history dates back to 1944, when it was originally incorporated as Blue Ridge Insurance Company. It redomesticated to North Carolina in 1946, later became Security Fire and Indemnity Company, and adopted the name Integon Indemnity Corporation in 1969. Current regulatory records identify the company as an active insurer and show its NAIC number as 22772.
Integon Indemnity Corporation is now part of the larger Allstate organization because Allstate completed its approximately $4 billion acquisition of National General Holdings Corp. on January 4, 2021. National General became Allstate’s principal independent-agent platform, with products including auto, homeowners, commercial vehicle, RV, motorcycle, renters, condo, and other insurance coverages. Integon remains an active legal underwriting company within that structure rather than having been dissolved or rebranded out of existence.
Integon Indemnity Corporation
450 W. Hanes Mill Road, Suite 101
Winston-Salem, NC 27105
United States
Current state insurance and corporate-registration records identify this as Integon Indemnity Corporation’s principal company address.
450 W. Hanes Mill Road, Suite 101
Winston-Salem, NC 27105
This is also National General’s current published business address.
Integon Indemnity Corporation
P.O. Box 3199
Winston-Salem, NC 27102-3199
Current insurance-regulator records publish this mailing address for the company.
National General’s physical address at 450 W. Hanes Mill Road, Suite 101 does not receive regular claims or billing mail according to National General.
Customers who need to mail claim, billing, or policy documents should first contact National General at service@ngic.com to confirm the correct destination.
Older Integon materials may reference 5630 University Parkway, Winston-Salem, NC 27105.Current 2026 regulatory filings instead identify 450 W. Hanes Mill Road, Suite 101, Winston-Salem, NC 27105 as the active principal address, so the older University Parkway address should not be treated as the current headquarters.
800-526-0332
Current insurance-regulator records list this number for Integon Indemnity Corporation.
National General policy servicing depends on product
Auto: 1-888-293-5108
Homeowners: 1-888-325-1190.
450 W. Hanes Mill Road, Suite 101, Winston-Salem, NC 27105
450 W. Hanes Mill Road, Suite 101, Winston-Salem, NC 27105
Policy Service: service@ngic.com
Claims: claims@ngic.com
Media: mediarelations@ngic.com.
Property and Casualty Insurance, Auto Insurance, Home Insurance and Independent-Agent Insurance
Original corporate predecessor
1944
Integon Indemnity Corporation name adopted
1969.
Integon Indemnity Corporation does not publish a separate current standalone employee count.Employees supporting Integon-underwritten business operate within National General and Allstate’s broader insurance organization.
Integon does not separately disclose current policy count or customer totals.National General operates nationally through a large independent-agent distribution network.
Integon does not publish public walk-in office hours.Claims reporting is available 24 hours a day, 7 days a week through National General.
Parent-company Investor Relations
https://www.allstateinvestors.com/
Careers
Integon functions as an underwriting company within National General. Product availability depends on state, policy form, underwriting company, and agent. Not every National General product is necessarily written by Integon Indemnity Corporation in every jurisdiction.
Integon participates in National General’s personal automobile insurance business.Auto coverage can include bodily injury liability, property-damage liability, collision, comprehensive, medical payments, uninsured and underinsured motorist protection, and other state-specific coverages.
National General has historically specialized in insurance for a broad range of drivers, including customers who may not fit traditional preferred-market underwriting.Integon entities can serve as underwriting companies for qualifying personal-auto policies depending on the state and policy program.
National General offers commercial-vehicle insurance for small and mid-sized businesses that operate work vehicles or fleets.Available protections can include liability, collision, comprehensive, and other business-auto coverages.
National General provides homeowners coverage for qualifying properties.Coverage can protect the dwelling, personal property, liability exposure, and other eligible losses depending on policy terms and endorsements.
National General offers condominium insurance designed to cover personal property, interior improvements, liability, and other risks not covered by the condominium association’s master policy.Product availability and underwriting company vary by state.
Renters insurance can protect personal belongings and provide personal-liability coverage for qualifying tenants.Policy terms and availability depend on location and underwriting criteria.
National General offers specialized insurance for motorhomes, travel trailers, fifth wheels, truck campers, and other recreational vehicles.Available features can include personal-belongings coverage, vacation liability, specialized equipment coverage, and other RV-specific protections.
Motorcycle coverage is available through National General for qualifying bikes and riders.Coverage options can include liability, physical damage, accessories, and other motorcycle-related protections.
National General provides access to flood-insurance products in qualifying markets.Flood claims use a separate claims-support line when applicable.
Umbrella policies provide additional liability protection above underlying auto or home coverage.These policies are designed for customers who want additional protection against larger liability claims.
Optional roadside assistance can provide towing and other emergency roadside services for covered vehicles.National General describes roadside assistance as available 24/7 in the United States and Canada for qualifying coverage.
DynamicDrive is National General’s telematics-based auto program.Customers can use the mobile app to participate in driving-behavior monitoring and potentially qualify for discounts depending on eligibility and results.
MyNatGenPolicy allows customers to review policy documents, pay bills, report claims, and manage qualifying policy information online.This self-service system supports customers even when the underwriting company shown on the policy is an Integon entity.
National General provides 24-hour claims reporting for auto and property losses.Customers can submit claims by telephone or through online claim tools and may receive follow-up from a claims specialist.
Eligible auto customers can use MyClaimPics to submit vehicle-damage photographs remotely.National General states that an initial estimate can often be completed quickly without requiring an immediate in-person inspection.
National General distributes insurance through a large independent-agent network.The company currently describes a network of more than 55,000 independent agents nationwide.
800-526-0332.
800-526-0332
800-526-0332
800-526-0332
Product-specific National General servicing applies.
Auto policy service
1-888-293-5108
Homeowners policy service
1-888-325-1190.
800-526-0332
National General quote line
1-800-462-2123.
Homeowners and certain policy billing
1-888-325-1190
Integon Massachusetts automobile-plan materials also publish this number for billing and underwriting questions.
No universal regional-office number is publicly listed.
Policyholders should contact their independent insurance agent or the National General servicing department associated with the policy.
No universal international customer-service number is published for Integon Indemnity Corporation.
Claims reporting is available 24/7.
General National General claim line
1-800-468-3466.
1-800-468-3466
1-800-848-1777.
1-888-598-0296.
Integon does not maintain separate Investor Relations.Investor matters are handled through The Allstate Corporation.
No standalone Integon press phone is publicly promoted.
National General media email
mediarelations@ngic.com.
Integon does not publish a separate HR line.Careers are managed within the Allstate / National General organization.
Not applicable.
The most important step is to identify the National General policy number and underwriting company shown on your insurance documents. Even when the policy is underwritten by Integon Indemnity Corporation, ordinary servicing is generally handled through National General. Auto customers can call 1-888-293-5108, while homeowners customers can call 1-888-325-1190. Have the policy number, insured name, address, vehicle or property information, and billing details available.
For a claim, call 1-800-468-3466, which National General currently uses for new and existing claims. Claims reporting is available around the clock. Policies beginning with INT60 or IM may use 1-800-848-1777, so checking the policy documents before calling can avoid unnecessary transfers.
If the matter concerns underwriting, cancellation, billing, or a dispute involving a particular agent, contact the agent and National General first. For unresolved insurer-level concerns, the corporate address is 450 W. Hanes Mill Road, Suite 101, Winston-Salem, NC 27105, but National General specifically warns that the physical address does not receive ordinary claims or billing mail, so confirm the proper mailing destination before sending documents.
Complaints may involve premiums, cancellation, underwriting, claims handling, claim valuation, coverage decisions, agent conduct, billing, policy changes, or another insurance-service issue. Keep the policy number, claim number if applicable, declarations page, billing statements, correspondence, photographs, repair estimates, and names of representatives already contacted.
Begin with National General’s policy-service team. Auto customers can call 1-888-293-5108, while homeowners customers can call 1-888-325-1190. Explain the issue clearly and request that the concern be documented on the policy. Keep the representative’s name, call date, and any case or reference number.
If the issue involves a claim, contact Claims at 1-800-468-3466. For underwriting, policy changes, cancellation, or billing, use the applicable policy-service department. If the policy was purchased through an independent agent, the agent can also help clarify policy terms and communicate with the insurer.
If the first representative or adjuster cannot resolve the complaint, ask for supervisor review. Provide a concise timeline, policy and claim numbers, disputed amounts, coverage provisions if relevant, and the specific resolution you are requesting. Keep all responses and written explanations of any denial or settlement decision.
Send supporting documentation through the official National General channel associated with your claim or policy. General policy-service email is service@ngic.com, while claims correspondence can use claims@ngic.com where appropriate. Written communication helps create a clear record of the dispute.
For a serious unresolved matter, corporate correspondence can reference Integon Indemnity Corporation, 450 W. Hanes Mill Road, Suite 101, Winston-Salem, NC 27105. However, because National General states that this physical address does not receive ordinary claims and billing mail, verify the correct mailing address before sending documents.
Claims disputes should be escalated through the claims supervisor or specialized claims team. Underwriting or cancellation disputes should be directed to policy services or underwriting. If the issue relates to fraud, litigation, or a formal coverage dispute, ask National General for the appropriate legal or specialized review channel rather than sending sensitive documents to a generic address.
Insurance complaints can be submitted to the state Department of Insurance that regulates the policy and insurer in the customer’s state. Integon Indemnity Corporation is an active regulated insurer with NAIC number 22772, which can help identify the company correctly when filing a regulatory complaint.
Depending on the complaint, consumers can also contact the state Attorney General or another consumer-protection authority. Payment disputes involving unauthorized transactions may be discussed with the bank or card issuer, but customers should avoid reversing legitimate insurance premiums without understanding the possible effect on policy cancellation or coverage.
If a significant claim or coverage dispute remains unresolved after internal and regulatory review, examine the insurance policy’s dispute, appraisal, mediation, arbitration, and legal-action provisions. Insurance contracts and state law can impose deadlines for claims and lawsuits, so customers considering formal legal action should preserve all policy documents and may wish to consult a licensed attorney or insurance professional.
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