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- SiriusXM Satellite Radio
About SiriusXM
SiriusXM is a major North American audio entertainment company offering satellite radio, streaming audio, podcasts, music, sports, news, talk, comedy, and connected-vehicle services. Its portfolio includes the flagship SiriusXM subscription service, Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services. The company delivers content through vehicles, smartphones, computers, smart speakers, connected devices, and other digital platforms.
SiriusXM currently reaches approximately 33 million paid subscribers through its subscription audio business and reports a combined monthly audience of approximately 255 million listeners across its broader audio portfolio. Pandora remains an important part of the business, while SiriusXM also operates podcast, advertising, and automotive connectivity platforms.
The current parent company is Sirius XM Holdings Inc., which is publicly traded on Nasdaq under ticker SIRI. Its principal executive offices are located at 1221 Avenue of the Americas, 35th Floor, New York, NY 10020, and current CEO Jennifer C. Witz has led the company since January 1, 2021.
Quick Information
Corporate Phone Number
212-584-5100
This is the current corporate phone number published in Sirius XM Holdings Inc.’s 2026 SEC filings.
Customer Service Number
1-800-689-6881
Current Listener Care hours
Monday to Sunday: 8:00 AM to 8:00 PM ET
SiriusXM also provides online chat support 24/7.
Corporate Office Address
Sirius XM Holdings Inc.
1221 Avenue of the Americas
35th Floor
New York, NY 10020
United States
Headquarters Address
SiriusXM
1221 Avenue of the Americas, 35th Floor
New York, NY 10020
United States
Current SEC filings identify this location as the company’s principal executive office and corporate headquarters.
Investor Relations: Investor.Relations@siriusxm.com
Media: Press@SiriusXM.com.
SiriusXM does not prominently publish one universal consumer-support email. Listener Care is primarily handled through phone, chat, and the Help Center.
Industry
Audio Entertainment, Satellite Radio, Streaming Audio, Podcasting, Digital Advertising, Connected Vehicle Services and Media Technology
Current CEO
Jennifer C. Witz
She has served as Chief Executive Officer since:
January 1, 2021.
Current CFO
Zachary J. Coughlin
Current company filings identify him as Executive Vice President and Chief Financial Officer.
Number of Employees
As of December 31, 2025:
5,119 full-time and part-time employees.
Number of Paid Subscribers
Approximately:
33 million subscribers.
Combined Monthly Audience
Approximately:
255 million listeners.
Stock Listing
Nasdaq
Ticker:
SIRI.
Website
Investor Relations
https://investor.siriusxm.com/
Careers Page
SiriusXM recruits across advertising, analytics, customer support, corporate functions, engineering, technology, product management, entertainment content, programming, production, marketing, communications, and sales.
SiriusXM Products & Services
SiriusXM operates a broad audio and media ecosystem covering satellite radio, streaming, podcasts, advertising technology, digital music, connected-vehicle services, and business audio solutions.
SiriusXM Satellite Radio
SiriusXM’s flagship satellite-radio service delivers subscription programming directly to compatible vehicle radios.
The service includes music, news, sports, comedy, entertainment, weather, and talk programming across a large lineup of channels.
SiriusXM Streaming
Subscribers can listen to SiriusXM through compatible mobile devices, computers, smart speakers, televisions, and connected devices.
Streaming expands SiriusXM beyond the vehicle and includes live channels, on-demand programming, artist stations, podcasts, and personalized listening.
Music Channels
SiriusXM offers commercial-free or limited-interruption music channels across genres including pop, rock, country, hip-hop, R&B, jazz, classical, electronic, oldies, and alternative music.
Programming includes curated channels, artist-focused stations, live sessions, countdowns, and special events.
Sports Programming
SiriusXM offers live sports talk, play-by-play coverage, analysis, interviews, and dedicated league channels.
Its sports operation includes programming covering professional and college sports, golf, racing, combat sports, and other major events.
News Channels
Subscribers can access national and international news programming through participating news networks and SiriusXM-produced content.
The service also offers political discussion, business news, financial commentary, and current-affairs programming.
Talk Radio
SiriusXM offers talk programming covering entertainment, culture, politics, lifestyle, relationships, health, comedy, and other topics.
Programming includes both SiriusXM-exclusive personalities and content from partner networks.
Comedy Channels
The platform provides stand-up comedy, comedy talk, celebrity programming, and curated comedic performances.
Some channels feature exclusive SiriusXM hosts and special programming.
Podcasts
SiriusXM operates and distributes a broad podcast portfolio through SiriusXM and associated brands.
Its podcast activities include original content, distribution, advertising, and monetization services.
Pandora
Pandora is SiriusXM’s ad-supported and premium streaming music service.
Users can create stations and playlists and listen through mobile devices, vehicles, computers, smart speakers, and other connected platforms. SiriusXM reports more than 40 million active Pandora users.
Pandora Premium
Pandora Premium provides an on-demand subscription experience allowing users to search and play specific songs, albums, playlists, and other content.
It complements Pandora’s traditional personalized-radio model.
SiriusXM Media
SiriusXM Media provides advertising solutions across the company’s audio ecosystem.
Advertisers can reach audiences across SiriusXM, Pandora, podcasts, and other supported digital audio properties.
AdsWizz
AdsWizz provides advertising technology for digital audio publishers and advertisers.
Its services help manage ad serving, marketplace transactions, targeting, monetization, and measurement for podcasts and streaming audio.
Simplecast
Simplecast provides podcast hosting, publishing, analytics, and distribution technology.
It supports creators and publishers that need infrastructure for producing and managing podcast content.
SiriusXM Connected Vehicle Services
SiriusXM provides connected-vehicle technology and services to several automakers.
Services can include safety, security, telematics, remote vehicle functionality, diagnostics, and other connected-car capabilities.
Traffic and Weather Information
Selected SiriusXM packages and vehicle systems provide traffic, weather, fuel-price, parking, and travel information.
Availability varies according to vehicle manufacturer, receiver, subscription, and geographic location.
Trial Subscriptions
Many new and used vehicles include promotional SiriusXM trial service.
Trial length and included programming depend on the automaker, dealership, vehicle, and promotional offer.
Subscription Plans
SiriusXM offers multiple subscription tiers with different combinations of in-vehicle and streaming access.
Pricing, channel availability, promotional periods, and service features depend on the selected plan.
SiriusXM App
The SiriusXM app allows subscribers to stream live channels, podcasts, on-demand shows, music, and personalized content.
It also supports favorites, playback controls, recommendations, and account-related features on supported devices.
Business Audio Services
SiriusXM provides audio solutions for commercial locations and business environments.
Business customers can use licensed music and audio services in retail stores, restaurants, offices, and other public establishments.
SiriusXM Corporate Phone Numbers
Corporate Phone Number
212-584-5100.
Corporate Headquarters Number
212-584-5100
Headquarters Number
212-584-5100
Corporate Office Number
212-584-5100
Customer Service Number
1-800-689-6881.
Listener Care Number
1-800-689-6881
Customer Service Hours
Monday to Sunday: 8:00 AM to 8:00 PM ET.
Online Chat Support
SiriusXM provides:
24/7 online chat support.
Cancellation Support
Subscribers can manage or cancel service through SiriusXM’s account tools or contact:
1-800-689-6881
Subscription Support
1-800-689-6881
Billing Support
1-800-689-6881
Radio Activation and Signal Refresh
Customers can use SiriusXM’s online signal-refresh tools or contact Listener Care at:
1-800-689-6881
Transfer Agent Number
866-723-8212
International:
781-575-3100
TDD:
1-800-952-9245
Transfer agent:
Computershare.
Investor Relations Phone
Current 2026 investor materials have identified:
818-384-4543
for investor contact Jennifer DiGrazia.
Investor Relations Email
Investor.Relations@siriusxm.com.
Media / Press Email
Press@SiriusXM.com.
Human Resources Number
SiriusXM does not prominently publish one universal applicant HR number.
Careers
Talent-acquisition assistance:
talentacquisition@siriusxm.com.
Emergency / After-Hours Number
SiriusXM does not publish a separate corporate emergency hotline.
Online chat remains available 24/7 for account support, while Listener Care operates during published hours.
How to Reach a Real Person at SiriusXM
The primary way to speak with SiriusXM Listener Care is to call 1-800-689-6881 between 8:00 AM and 8:00 PM Eastern Time, seven days a week. Have your account number or Radio ID, also known as an ESN or RID, ready before calling. SiriusXM also offers 24/7 online chat through its Contact Us page for billing, service, subscription, activation, cancellation, and account questions.
If you have previously contacted SiriusXM and the problem remains unresolved, the company’s Contact Us page includes an Unresolved Issues escalation option. For shareholder matters, use Investor.Relations@siriusxm.com, while members of the media can use Press@SiriusXM.com.
SiriusXM Headquarters & Corporate Office Address
SiriusXM’s current principal executive office
Sirius XM Holdings Inc.
1221 Avenue of the Americas
35th Floor
New York, NY 10020
United States
Corporate Phone: 212-584-5100.
New York Corporate Headquarters
1221 Avenue of the Americas, 35th Floor
New York, NY 10020
Current SEC filings continue to identify this as Sirius XM Holdings Inc.’s principal executive office.
Current CEO
Jennifer C. Witz
Witz has served as Chief Executive Officer since January 1, 2021.
Current President and Chief Content Officer
Scott A. Greenstein
He currently serves as President and Chief Content Officer.
Current CFO
Zachary J. Coughlin
He serves as Executive Vice President and Chief Financial Officer.
Current COO
Wayne D. Thorsen
Current filings identify him as Executive Vice President and Chief Operating Officer.
Current Workforce
At December 31, 2025:
5,119 employees.
Current Subscriber Scale
Approximately:
33 million paid subscribers.
Current Audience Scale
Approximately:
255 million monthly listeners across the broader portfolio.
Other Major SiriusXM Facilities
Current SEC filings identify additional major offices and production facilities in:
Washington, D.C.
Miami Beach, Florida
Los Angeles, California
Nashville, Tennessee
Lawrenceville, New Jersey
Farmington Hills, Michigan
Irving, Texas.
Current Brands
Current SiriusXM businesses include:
SiriusXM
Pandora
SiriusXM Media
AdsWizz
Simplecast
SiriusXM Connected Vehicle Services.
Stock Listing
Sirius XM Holdings Inc. trades on:
Nasdaq
Ticker:SIRI.
How to File a Complaint Against SiriusXM
Customers may need to complain about billing, automatic renewal, cancellation, trial conversion, channel availability, streaming problems, radio activation, account access, customer service, or another SiriusXM service. Before escalating, keep your account number, Radio ID, billing statements, payment records, subscription plan, and previous support-case details.
Step 1: Contact SiriusXM Listener Care
Call 1-800-689-6881 and explain the issue clearly. Current call-center hours are 8:00 AM to 8:00 PM Eastern Time every day. Have your account number or Radio ID available, especially if the complaint involves a particular vehicle or receiver. Ask the representative to explain the charge, subscription terms, cancellation status, or technical issue and keep notes of the conversation.
Step 2: Use 24/7 Online Chat
If phone support is inconvenient or you want a written record, use SiriusXM’s 24/7 online chat. Provide the same account and billing information and save the conversation where possible. Chat can be useful for subscription changes, billing questions, signal refresh issues, login problems, and service troubleshooting.
Step 3: Use the Unresolved Issues Escalation
If you have already contacted SiriusXM and the problem was not resolved, use the Unresolved Issues option on the official Contact Us page. Explain the previous contacts, dates, amounts disputed, and what solution you are requesting. This is the company’s dedicated escalation route for customers who remain dissatisfied after initial support.
Step 4: Send Formal Written Correspondence to SiriusXM Headquarters
For a serious unresolved corporate complaint, send correspondence to Sirius XM Holdings Inc., 1221 Avenue of the Americas, 35th Floor, New York, NY 10020. Include your full contact information, SiriusXM account details, relevant vehicle or radio information, dates of earlier support contacts, disputed charges, and a concise explanation of the requested resolution. Keep copies and proof of delivery.
Step 5: Use the Appropriate External Complaint Process if Necessary
If the matter remains unresolved, the external route depends on the issue. Payment disputes may be raised with the card issuer, while consumer-subscription complaints may be submitted to the appropriate state Attorney General or consumer-protection agency. Telecommunications or radio-related regulatory concerns may involve the appropriate federal authority depending on the circumstances. Keep billing statements, cancellation confirmations, chat transcripts, and SiriusXM responses before escalating.
