Restaurant Depot Headquarters & Corporate Office

About Restaurant Depot

Restaurant Depot is a wholesale cash-and-carry foodservice supplier that serves restaurants, caterers, cafés, bars, delis, pizzerias, nonprofit organizations, foodservice distributors, and other qualifying businesses. The company operates large warehouse-style stores where members can purchase fresh meat, seafood, produce, dairy products, dry groceries, frozen food, beverages, disposables, restaurant supplies, kitchen equipment, and many other business essentials. Restaurant Depot officially states that it has been supplying independent food businesses through large cash-and-carry warehouse stores since 1990.

Restaurant Depot is operated within Jetro Holdings, LLC, whose businesses include Restaurant Depot, Jetro Cash & Carry, and related operations. Its membership model is unusual compared with conventional warehouse clubs because qualifying businesses and nonprofit organizations can obtain membership free of charge. There is no minimum in-store purchase requirement, and members can buy products by individual piece, case, or larger quantity depending on the merchandise. Restaurant Depot also provides pickup and delivery options at participating locations, along with online account tools for purchase history, shopping lists, inventory management, and order preparation.

Restaurant Depot continues to expand its U.S. warehouse network. Its current official location search returns approximately 170 locations, with additional openings announced for late 2026. The business remains privately held and focuses specifically on professional foodservice and business customers rather than operating as a conventional consumer supermarket chain.

Restaurant Depot Headquarters & Corporate Office Address

Current Headquarters

Restaurant Depot / Jetro Holdings, LLC
1710 Whitestone Expressway
Whitestone, NY 11357
United States

Restaurant Depot’s official Contact Us page identifies this address as its current Corporate Headquarters.

Corporate Office

Restaurant Depot’s primary corporate headquarters is located at the Whitestone address above. The company also operates separate regional administrative and purchasing offices to support its large warehouse network.

Regional Administrative and Purchasing Office, Northeast

13311 20th Ave
College Point, NY 11356

This office supports New England, Northeast, and Mid-Atlantic operations.

Regional Administrative and Purchasing Office, Midwest and Southeast

1030 W Division St
Chicago, IL 60642

This location supports Restaurant Depot’s Midwest and Southeast administrative and purchasing operations.

Regional Administrative and Purchasing Office, Texas

1300 N Glenville Dr
Richardson, TX 75081.

Regional Administrative and Purchasing Office, West

1265 N Kraemer Blvd
Anaheim, CA 92806

This office supports California, Southwest, and Northwest markets.

Customer Service and Privacy Correspondence Address

For privacy and certain Customer Service correspondence, Jetro publishes

Jetro Cash & Carry LLC
Attn: Customer Service
15-24 132nd St.
College Point, NY 11356.

Quick Information

Corporate Phone Number

718-762-8700

This is the verified corporate headquarters number published by Restaurant Depot.

Customer Service Number

Restaurant Depot does not publish one universal national consumer-style Customer Service number covering all store matters.

Corporate routing

718-762-8700

Website assistance for members

929-955-4789
929-955-4865.

Corporate Office Address

1710 Whitestone Expressway, Whitestone, NY 11357

Headquarters Address

1710 Whitestone Expressway, Whitestone, NY 11357

Email

Restaurant Depot uses web forms and department-specific emails rather than one universal public Customer Service email.

The official Contact Us page provides online assistance for members, while store-specific email contacts are published for certain Jetro locations.

Industry

Wholesale Foodservice, Restaurant Supply, Cash-and-Carry Distribution, Commercial Food and Equipment

Founded

1990

Restaurant Depot states that it has supplied independent food businesses from large cash-and-carry warehouse locations since 1990.

Number of Locations

Approximately 170 current locations are returned through the official Restaurant Depot location finder, with new warehouses continuing to open.

Number of Employees

Restaurant Depot does not currently publish a precise company-wide employee count on its official corporate pages.

Because Jetro Holdings is privately held, it does not provide standardized annual workforce disclosures comparable to a public company’s Form 10-K.

Corporate Office Hours

Corporate walk-in hours are not prominently published.

Individual warehouse hours vary by market, although Restaurant Depot states that stores generally operate seven days a week and close on a limited number of major holidays.

Website

https://www.restaurantdepot.com/

Careers Page

Restaurant Depot does not prominently surface one centralized careers URL within its main corporate contact page. Applicants should use Restaurant Depot/Jetro’s current employment portal or verify openings through official company recruiting channels before applying.

Restaurant Depot Products & Services

Fresh and Frozen Meat

Restaurant Depot stocks commercial quantities of beef, poultry, pork, lamb, and other meat products for restaurants, caterers, delis, institutional kitchens, and other professional food businesses. Customers can purchase many products by individual unit, case, or larger-volume quantity depending on availability.

Seafood

Participating Restaurant Depot locations carry fresh and frozen seafood for restaurants and professional foodservice operators. Selected warehouses are specifically designated as seafood locations in the official store directory.

Fresh Produce

Restaurants and other members can purchase vegetables, fruits, herbs, and commercial produce quantities suitable for daily kitchen use. Produce is one of the core product categories highlighted on Restaurant Depot’s official website.

Dairy Products

Restaurant Depot sells dairy staples including milk, cheese, butter, cream, eggs, and other refrigerated products used in commercial kitchens.

Dry Groceries

Dry-grocery inventory includes canned products, grains, pasta, flour, sauces, condiments, spices, baking ingredients, snacks, and other pantry essentials. The category is designed to let operators consolidate purchases into a single wholesale trip.

Frozen Foods

Restaurant Depot carries frozen appetizers, vegetables, desserts, proteins, prepared foods, and other frozen products for commercial foodservice customers.

Deli Products

Deli inventory includes meats, cheeses, prepared foods, condiments, and other products used by sandwich shops, delis, cafés, restaurants, and convenience-food operators.

Bakery Supplies

Restaurant Depot sells flour, sugar, shortening, fillings, decorations, baking ingredients, packaging, and other products for bakeries and commercial kitchens.

Restaurant Equipment

Customers can purchase commercial food-preparation equipment and other restaurant equipment through participating stores and Jetro operations.

Food Preparation Supplies

The warehouse assortment includes knives, cookware, kitchen tools, utensils, preparation containers, cutting equipment, storage products, and other back-of-house supplies.

Takeout Containers

Restaurant Depot sells disposable and reusable takeout packaging for restaurants, caterers, food trucks, delivery businesses, and other foodservice operations.

Tableware and Disposables

Members can purchase cups, plates, napkins, cutlery, trays, food containers, foil products, liners, and other disposable foodservice supplies.

Cleaning and Janitorial Supplies

Restaurant Depot carries cleaning products, sanitizers, paper supplies, trash bags, gloves, and related products used in commercial kitchens and foodservice facilities.

Beverages

The company’s assortment includes bottled beverages, juices, soft drinks, mixers, coffee products, and other drink items used by restaurants and catering businesses.

Alcohol Products

Selected locations sell beer, wine, or spirits where permitted by law. Restaurant Depot requires the appropriate state or federal licensing documentation before a member may purchase regulated alcohol products.

Free Business Membership

Restaurant Depot membership is free for qualifying business owners, operators, and nonprofit organizations.

Applicants must provide appropriate business, resale, or nonprofit documentation and proof that they are authorized to purchase for the organization.

Online Ordering

Members can place qualifying orders online for pickup and, at many locations, delivery.

Restaurant Depot notes that online pickup and delivery pricing may be higher than in-store pricing because of the additional services involved.

Pickup Service

Restaurant Depot’s pickup service allows members to submit orders online and have store employees prepare the merchandise before arrival.

This can reduce the amount of time restaurant operators spend shopping inside the warehouse.

Delivery Services

Many Restaurant Depot locations provide delivery through approved partners.

Availability varies by warehouse and market.

Online Catalog and Purchase History

After a member has completed an initial in-store purchase, Restaurant Depot’s online tools can provide purchase history, product search, shopping lists, recommendations, and order-guide features.

KEEP IT KOOL Solutions

Restaurant Depot promotes KEEP IT KOOL SOLUTIONS to help members maintain suitable temperatures and freshness for perishable products while transporting purchases from the warehouse.

Restaurant Depot Corporate Phone Numbers

Corporate Phone Number

718-762-8700

Corporate Headquarters Number

718-762-8700

Headquarters Number

718-762-8700

Corporate Office Number

718-762-8700.

Customer Service Number

No single national consumer-style Customer Service number is prominently published.Members should contact their local warehouse or use the online Contact Us form.

Customer Support Number

For website assistance

929-955-4789

or

929-955-4865.

Northeast Regional Office Number

718-939-6400

Texas Regional Office Number

972-231-9848

Midwest and Southeast Regional Office Number

312-255-9800

California, Southwest and Northwest Regional Office Number

714-666-8211.

Local Branch Number

Each Restaurant Depot warehouse has its own local telephone number.

Store Locator

https://www.restaurantdepot.com/locations/find-a-warehouse

Toll-Free Number

Restaurant Depot does not prominently publish a universal toll-free Customer Service line.

Sales Number

Restaurant Depot does not use one national conventional sales number because purchasing primarily occurs through local warehouses, membership accounts, and online ordering.

Billing Number

No universal public Billing Department number is listed.

Billing and transaction questions should begin with the warehouse where the purchase occurred or the corporate Contact Us channel.

International Number

Restaurant Depot’s main retail business is U.S.-based and does not publish a universal international Customer Service number.

Emergency / After-Hours Number

No nationwide emergency corporate line is publicly listed.For an emergency at a store, contact local emergency services and store management.

Investor Relations Number

Not applicable.

Jetro Holdings is privately held.

Media / Press Number

A separate permanent media telephone number is not prominently published on Restaurant Depot’s current public contact page.

Human Resources Number

Restaurant Depot does not prominently list one universal applicant HR telephone number.

Reservations / Booking Number

Not applicable.

Restaurant Depot is a wholesale warehouse and foodservice supplier.

How to Reach a Real Person at Restaurant Depot

For a question involving a particular purchase, membership card, refund, merchandise issue, store employee, product availability, or local warehouse experience, contacting the specific Restaurant Depot location is usually the best first step. Every warehouse has its own reception number, and local management is in the strongest position to review a transaction, locate an item, correct membership information, or investigate a store-specific complaint. Keep your membership number, receipt, branch location, purchase date, product details, and any relevant photos ready.

For corporate questions, call 718-762-8700. Website-account and online-order assistance can use 929-955-4789 or 929-955-4865, along with the official online Contact Us form. Restaurant Depot’s FAQ also directs members experiencing online-order or login problems to website support.

For membership changes such as replacing a lost card, adding or removing authorized employees, or changing a business address, Restaurant Depot generally requires members to visit the local warehouse reception desk rather than relying on corporate support alone.

How to File a Complaint Against Restaurant Depot

Complaints may involve product quality, a warehouse employee, membership access, pricing, payment, pickup or delivery service, missing merchandise, food safety, online ordering, or another Restaurant Depot experience. Before escalating, keep your membership number, receipt or invoice, branch location, product information, photos where relevant, delivery documentation, and notes about previous conversations.

Step 1: Contact Customer Service

Start with the Restaurant Depot warehouse where the transaction occurred. Ask for the Customer Service Manager or manager on duty and explain the problem clearly, including the date of purchase, membership number, affected products, and the resolution you are requesting. Restaurant Depot states that Customer Service Managers and department managers welcome questions, suggestions, and complaints.

Step 2: Contact the Relevant Department

If the complaint concerns a specific department such as meat, seafood, produce, equipment, alcohol, or receiving, request review by the manager responsible for that department. Product-specific staff may be able to confirm lot information, pricing, availability, storage conditions, or other details that general reception staff cannot address. Preserve product packaging and invoices when food quality or safety is involved.

Step 3: Request Supervisor or Management Review

If the first employee or department manager cannot resolve the issue, request review by the warehouse General Manager or senior store management. Provide the full history of the complaint, names of employees already contacted, and any supporting records. Explain exactly what remains unresolved and what outcome you consider appropriate.

Step 4: Use the Company’s Written Complaint Channel

Restaurant Depot provides an official Contact Us form for member questions and comments. Submit the branch location, membership information, transaction details, and a clear chronological explanation of the problem. A written complaint provides a useful record if the matter later requires corporate escalation.

Step 5: Contact Corporate Headquarters

For an unresolved matter, contact Restaurant Depot Corporate Headquarters, 1710 Whitestone Expressway, Whitestone, NY 11357, or call 718-762-8700. Include your membership number, branch, receipt or invoice, dates, prior management contacts, and copies of relevant records.

Step 6: Use the Specialized Complaint or Dispute Department

For privacy issues, contact Jetro using the privacy channels identified in its Privacy Policy. For online membership or account problems, use the published website-support contacts. If the dispute arises from membership terms, review the current Jetro/Restaurant Depot Membership Terms carefully because they contain a dispute-resolution and arbitration provision.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the issue. Food-safety complaints may involve the local or state health department, USDA, FDA, or agriculture regulator depending on the product. Alcohol-related matters can involve the applicable state alcoholic-beverage authority, while weights-and-measures complaints may be handled by a state or local consumer or agriculture agency.

Step 8: Use Consumer Protection or Financial Dispute Options

If the complaint involves a card transaction, incorrect charge, or unauthorized payment and Restaurant Depot does not resolve it, the business customer can consider disputing the transaction with the payment-card issuer according to the card agreement. General business or consumer-protection concerns may also be directed to the appropriate state Attorney General or consumer-affairs agency.

Step 9: Consider Formal Legal or Arbitration Procedures

Restaurant Depot’s membership terms contain an individual binding arbitration provision and class-action waiver. Before pursuing formal legal remedies, review the current terms and any applicable opt-out, notice, or dispute requirements carefully. For significant commercial disputes, legal counsel can help determine whether arbitration, contractual remedies, or another proceeding is appropriate.