Paychex
Paychex, Inc. is a major American human capital management company providing payroll, human resources, employee benefits, insurance, retirement, time and attendance and other workforce-management solutions. Paychex primarily serves small and medium-sized businesses but also supports larger employers through integrated HCM technology and advisory services. As of May 31, 2026, Paychex served approximately 840,000 customers across the United States and parts of Europe, including approximately 800,000 payroll clients.
Paychex was founded in 1971 by B. Thomas Golisano after he recognized that small businesses needed a simpler way to handle payroll processing. The business grew from a payroll specialist into a broader provider of HR, benefits, retirement, insurance and workforce-management technology. Paychex incorporated in Delaware in 1979 and became a publicly traded company in 1983. Today, its common stock trades on Nasdaq under ticker symbol PAYX.
Paychex now maintains dual corporate headquarters in Rochester, New York and Cincinnati, Ohio. The company’s principal executive offices and SEC address remain 911 Panorama Trail South, Rochester, NY 14625-2396, with corporate telephone number 585-385-6666. The Cincinnati dual-headquarters designation was announced in February 2026 following the acquisition of Paycor and the opening of a new downtown Cincinnati office. Paychex reported approximately 17,600 employees as of May 31, 2026, while its current corporate facts page rounds the workforce to approximately 18,000.
+1 (585) 385-6666
Paychex’s current 2026 SEC filings identify this as the company’s corporate telephone number associated with its Rochester principal executive offices.
Paychex uses multiple support numbers depending on the product.
Payroll, Time & Attendance, Benefits, Insurance and HR Services Support: 1-833-299-0168
Paychex Flex HR Services / PEO Support: 1-800-741-6277
Paychex Oasis Support: 1-888-627-4735
Paychex, Inc.
911 Panorama Trail South
Rochester, NY 14625-2396
United States
This remains Paychex’s current principal executive-office address.
Paychex currently maintains dual headquarters in:
Rochester, New York
and
Cincinnati, Ohio
Its official SEC-registered principal executive address is:
911 Panorama Trail South
Rochester, NY 14625-2396
United States.
Investor Relations: investors@paychex.com
Public Relations: public_relations@paychex.com
Current Paychex client support is generally handled by telephone, chat and authenticated Paychex Flex support rather than a single universal plain-text customer-service email.
Human Capital Management, Payroll, Human Resources, Employee Benefits, Business Insurance, Retirement Services, PEO Services, Workforce Technology and HR Consulting
1971
Paychex was founded by B. Thomas Golisano.
The company was incorporated in Delaware in 1979.
Approximately 17,600 employees
Paychex reported approximately 17,600 employees as of May 31, 2026 in its latest Form 10-K.
The company’s corporate facts page rounds the workforce to approximately 18,000 employees.
Paychex does not publish public walk-in hours for its Rochester headquarters.
Client support availability varies by product.
Paychex promotes telephone and chat support for payroll, HR and benefits customers, with some service channels providing extended or 24/7 assistance depending on product.
Paychex
The company’s website provides payroll, HR, benefits, insurance, retirement, PEO, Paychex Flex and client-support resources.
Paychex common stock trades on the Nasdaq Global Select Market under ticker symbol PAYX.
Paychex Investor Relations provides earnings results, SEC filings, annual reports, governance information and shareholder resources.
Paychex maintains an official careers platform for opportunities in:
sales, client service, technology, HR, insurance, finance, operations and other corporate functions.
Payroll processing remains one of Paychex’s core services.
Paychex provides payroll calculation, processing, tax administration, reporting and other payroll-management tools for employers.
Paychex Flex is the company’s integrated HR technology platform.
It brings payroll, HR, benefits and employee information into a single system designed to reduce the need for multiple disconnected platforms.
Paychex provides payroll tax administration.
Its payroll solutions include services designed to calculate, file and pay applicable payroll taxes according to the employer’s service arrangement.
Paychex provides HR technology and advisory support covering the employee lifecycle.
Services can include employee records, HR administration, compliance support and workplace guidance.
Paychex offers access to HR professionals and advisory services.
Its current corporate information states that the company has more than 650 client-facing HR professionals, averaging approximately 15 years of industry experience.
Paychex provides Professional Employer Organization services for businesses seeking outsourced HR, payroll, benefits and related support.
Current PEO services include Paychex Flex and Paychex Oasis support options.
Paychex provides workforce time-tracking and attendance-management solutions.
These tools can integrate with payroll and other HR functions.
Paychex provides recruiting and applicant-tracking tools.
Its platform can help employers manage job postings, candidates, interviews and onboarding.
Paychex supports digital onboarding and employee administration.
Businesses can use integrated tools to collect employee information and manage hiring workflows.
Paychex provides employee-benefits services for businesses.
Available solutions can include health-related benefits administration and other employee benefit programs.
Paychex Insurance Agency helps businesses evaluate group health insurance and other benefit options.
Paychex provides workers’ compensation insurance and payment-support services through its insurance business.
Its Workers’ Compensation Payment Service can help employers coordinate premium payments with payroll.
Paychex Insurance Agency offers insurance solutions for businesses.
Products can include business owner’s policies, liability insurance and workers’ compensation coverage.
Paychex provides employer retirement-plan services.
These can include 401(k) recordkeeping, plan administration and employee retirement tools.
Paychex supports employer-sponsored 401(k) retirement programs.
The company identifies itself as a major retirement-plan recordkeeper.
Paychex provides dedicated support for employees working for businesses that use Paychex PEO services.
Current numbers include:
Paychex Flex: 1-800-741-6277
Paychex Oasis: 1-800-822-8704
Paychex provides tools for recruiting, employee development and workforce management.
These solutions operate within the broader Paychex Flex HCM environment.
Paychex has expanded its platform with WISE, its AI-powered workforce intelligence engine.
In 2026, Paychex expanded WISE into additional business tools, including Microsoft 365 Copilot and Teams.
Paycor is now a Paychex company following Paychex’s acquisition of Paycor.
The combination expanded Paychex’s HCM technology capabilities, particularly for larger and mid-market employers.
Paychex provides educational resources and advisory support related to employment rules, payroll requirements and HR administration.
Paychex Flex provides employee and employer self-service capabilities through web and mobile tools.
Employees can access eligible payroll, tax, benefits and HR information depending on employer configuration.
+1 (585) 385-6666
This is Paychex’s current SEC-verified corporate number.
+1 (585) 385-6666
The number is associated with:
911 Panorama Trail South
Rochester, NY 14625-2396
+1 (585) 385-6666
This is the current verified corporate contact at Paychex’s principal executive offices.
+1 (585) 385-6666
Current July 2026 SEC filings continue to list this number.
1-833-299-0168
Paychex publishes this number for support involving:
Payroll
Time & Attendance
Benefits
Insurance
HR Services
1-833-299-0168
This is one of Paychex’s main current general service numbers for client support.
Paychex operates several toll-free numbers according to service.
General Payroll/HR Support: 1-833-299-0168
Paychex Flex PEO: 1-800-741-6277
Paychex Oasis: 1-888-627-4735
1-833-729-8200
Paychex publishes this number for sales involving payroll, time and attendance, benefits and insurance solutions.
1-855-979-6059
This number is specifically published for HR Services and PEO sales inquiries.
1-800-741-6277
This number is used for Paychex Flex HR Services and PEO support.
1-888-627-4735
Paychex publishes this number for Paychex Oasis HR Services and PEO support.
1-800-822-8704
This number is specifically for employees supported through Paychex Oasis PEO services.
For Payroll, Time & Attendance, Benefits and Insurance:
1-833-729-8200
For HR Services & PEO:
1-855-979-6059
1-833-299-0168
This is the general published support number across several Paychex services.
Paychex does not publish one universal billing number for every product.
Clients should contact their Paychex service representative, use Paychex Flex support or call the support line associated with their service.
Paychex operates offices and sales/service teams throughout the United States.
Regional contact information varies by market.
There is no single Paychex branch-office number covering all locations.
Customers should use Paychex’s location and support resources for the appropriate local team.
For the Rochester principal executive offices:
585-385-6666
Local sales and service offices may use separate numbers.
Paychex operates in the United States and parts of Europe but does not publish one universal international customer-service number.
International support depends on the business and service involved.
Paychex does not publish a general corporate emergency number.
Clients requiring urgent payroll or HR support should use their designated Paychex support channel or authenticated Paychex Flex assistance.
+1 (585) 216-0822
Email: investors@paychex.com
Paychex currently lists Rachel White, Head of Investor Relations, with this telephone number.
+1 (585) 387-6705
Paychex identifies this number with its Public Relations team.
Public Relations Email: public_relations@paychex.com
1-800-401-1957
Paychex’s transfer agent is:
Equiniti Trust Company, LLC
28 Liberty Street, Floor 53
New York, NY 10005
Paychex does not publish one universal public HR phone number for external job candidates.
Applicants should use Paychex’s official careers resources.
Not applicable.
Paychex is a human capital management and business-services company.
For client support involving payroll, time and attendance, benefits, insurance or HR services, call 1-833-299-0168. Paychex also provides chat support, and existing clients can request assistance through the official support form. For PEO services, Paychex Flex clients can use 1-800-741-6277, while Paychex Oasis clients can use 1-888-627-4735.
Before contacting Paychex, have your company name, client ID, payroll period, employee information relevant to the issue and any existing support case details available. Employees of Paychex clients can also access support through Paychex Flex. Corporate-level inquiries can be directed to 585-385-6666, but routine payroll and HR service problems should generally go through the dedicated support teams first.
Paychex, Inc.
911 Panorama Trail South
Rochester, NY 14625-2396
United States
Corporate Phone: +1 (585) 385-6666
Current July 2026 SEC filings continue to identify this as Paychex’s principal executive-office address.
911 Panorama Trail South
Rochester, New York 14625-2396
United States
Phone: 585-385-6666
This remains the official address used in Paychex’s latest Form 10-K.
In February 2026, Paychex announced that Cincinnati, Ohio would become a dual headquarters location, joining Rochester.
The announcement followed the acquisition of Paycor and the opening of Paycor’s new downtown Cincinnati office.
Paycor, a Paychex company, maintains its principal Cincinnati presence in the redeveloped former Saks Fifth Avenue property in downtown Cincinnati.
Paychex described this location as part of its new dual-headquarters strategy.
Although Paychex now describes Rochester and Cincinnati as dual corporate headquarters, its current SEC filings still list:
911 Panorama Trail South
Rochester, NY 14625-2396
as the company’s principal executive offices.
Equiniti Trust Company, LLC
28 Liberty Street, Floor 53
New York, NY 10005
United States
Phone: 1-800-401-1957
This address is for shareholder and stock-transfer matters rather than Paychex customer service.
PricewaterhouseCoopers LLP
1200 Bausch & Lomb Place
Rochester, NY 14604
United States
Paychex Investor Relations identifies this as the company’s independent auditor address.
Businesses and employees experiencing a problem involving payroll, HR services, benefits, insurance, time tracking, tax processing, PEO services or Paychex Flex should first identify the specific product involved. Keep payroll reports, client IDs, employee information relevant to the issue, correspondence and any previous support case numbers available.
For payroll, time and attendance, benefits, insurance and HR Services support, call:
1-833-299-0168
Explain the issue clearly and provide your client ID when appropriate.
Paychex clients and employees can access Paychex Flex for account-specific assistance.
Employees of Paychex clients can use authenticated Flex chat to obtain support.
For Paychex Flex PEO:
1-800-741-6277
For Paychex Oasis:
1-888-627-4735
For Paychex Oasis employee support:
1-800-822-8704
Explain:the affected payroll period, employee or service, date the issue started, previous steps taken and the resolution requested.Do not send unnecessary sensitive information through an unverified communication channel.
Save any case number, email, chat transcript or support reference provided by Paychex.Keep notes of the dates and outcomes of support conversations.
If the matter remains unresolved, contact Paychex again and reference the existing support case.
Explain which portion of the issue is still outstanding.
If first-level support cannot resolve the problem, ask whether the issue can be reviewed by an appropriate supervisor, payroll specialist, HR specialist or other service team.
For a broader unresolved corporate concern:
Paychex, Inc.
911 Panorama Trail South
Rochester, NY 14625-2396
United States
Phone: 585-385-6666
Routine client service issues should generally remain within the appropriate support department before corporate escalation.
For investor matters:
585-216-0822
investors@paychex.com
For media inquiries:
585-387-6705
public_relations@paychex.com
These contacts should not be used for ordinary payroll or employee-support complaints.
Retain payroll records, tax documents, support correspondence, screenshots and case numbers.For an employee-specific issue, keep only the documentation necessary to demonstrate the problem.
If a significant payroll, tax, employment or benefits issue remains unresolved, the appropriate external process will depend on the type of service and jurisdiction.Payroll tax, wage, insurance, retirement and employment matters can involve different agencies or dispute procedures.Keep records of Paychex’s response and all previous attempts to resolve the issue internally.
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