NBC Headquarters & Corporate Office

NBC

About NBC

NBC, formally known as the National Broadcasting Company, is an American television network offering entertainment, news, sports, late-night programming, local broadcasts, and digital content.

The network was founded in 1926 and is one of the oldest major broadcast networks in the United States. NBC is part of NBCUniversal, a media and entertainment company whose operations include television networks, film and television studios, streaming, news, sports, and theme-park businesses.

NBC’s principal New York operations are based at 30 Rockefeller Plaza. Programs produced from the property have included Today, NBC Nightly News, Saturday Night Live, The Tonight Show Starring Jimmy Fallon, and Late Night with Seth Meyers.

Quick Information

Legal Network Name

National Broadcasting Company

Brand Name

NBC

Industry

Broadcasting, television, news, sports, and digital media

Founded

1926

Founder

Radio Corporation of America, led by David Sarnoff

Parent Company

NBCUniversal Media, LLC

Ultimate Parent Company

Comcast Corporation

Chairman of NBCUniversal Entertainment

Donna Langley

Chairman of NBCUniversal Media Group

Matt Strauss

Chairman of NBCUniversal News Group

Cesar Conde

Company Type

NBC is a division of a publicly traded parent company.

Comcast Stock Exchange and Ticker Symbol

Nasdaq Global Select Market
NASDAQ: CMCSA

Viewer Support Number

NBC does not publish one general telephone number for all viewer-support issues.

Customers should use the NBC Help Center for NBC.com, the NBC application, account access, TV-provider linking, video playback, and closed-captioning concerns.

Corporate Office Number

(212) 664-4444

This number is associated with NBC’s Rockefeller Center operations. It is not a dedicated viewer-support or Peacock customer-service line.

NBC Headquarters Address

NBCUniversal
30 Rockefeller Plaza
New York, NY 10112
United States

Products & Services

NBC and its related operations may provide:

National broadcast television
Primetime entertainment
NBC News programming
Morning news
Late-night television
Live sports
Local affiliate programming
Special events and award shows
Reality and competition programs
NBC.com video content
NBC mobile and connected-TV applications
Live-stream access in eligible markets
TV-provider authentication
Closed captioning and accessibility support
Show tickets and audience information
NBC Studio Tour experiences
Advertising opportunities
Newsletters and viewer panels
Content distributed through Peacock

Program availability depends on the customer’s location, television provider, local NBC affiliate, device, and streaming rights. Peacock maintains a separate Help Center for its subscriptions and streaming service.

Corporate Phone Numbers

NBC Corporate Office

(212) 664-4444

This number is associated with NBC’s operations at Rockefeller Center. Program feedback and technical-support requests should normally be submitted through the relevant online support channel.

NBC Viewer and Technical Support

NBC does not prominently publish a general telephone number for NBC.com or NBC application support.

Viewers should submit a request through the NBC Help Center.

NBC Sports Technical Support

1-833-888-6227

This number is listed for eligible NBC Sports technical-support concerns. Availability and supported products may change as services are updated.

NBC News Editorial Feedback

contact.nbcnews@nbcuni.com

Use this email address to report an error or submit editorial feedback concerning NBCNews.com.

NBC News Tips

tips@nbcuni.com

This address is for newsworthy information and coverage ideas, not routine viewer complaints.

NBC News also lists Signal at:

1-646-858-9310

The official NBC News tips page provides additional secure-contact guidance.

NBC News Media Relations

(212) 413-6142
NBCNewsMediaRelations@nbcuni.com

This 24-hour hotline and email address are intended for members of the media, not ordinary viewer support.

NBCU Checkout Support

1-877-384-3710
customerservicenbcshops@usanetwork.com

Hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time. This contact is intended for eligible NBCU Checkout concerns.

Peacock Support

Peacock maintains separate customer assistance through:

https://www.peacocktv.com/help

NBC Help Center requests should not be used for Peacock subscription, payment, or streaming problems.

Local NBC Affiliate

Each local NBC station maintains its own newsroom and business contacts. Viewers should contact their local affiliate directly for local news, reception problems, schedules, and community concerns.

How to Reach a Real Person at NBC

The appropriate contact method depends on the type of issue:

Visit the NBC Help Center.
Search for the affected service or technical problem.
Complete the recommended troubleshooting steps.
Select Submit a Request if the problem continues.
Provide the device, TV provider, program, and error information.
Retain the support confirmation and case number.

For local programming or signal reception, contact the applicable NBC affiliate. For Peacock, use the Peacock Help Center. For NBC News editorial feedback, email contact.nbcnews@nbcuni.com.

Before contacting NBC, gather:

NBC profile email address
Device and operating system
Application version
TV-provider name
Local NBC affiliate
Program title and episode
Date and time of the problem
Error message or code
Screenshots
Previous support case number

Do not send confidential documents or personal financial information with a routine news tip or viewer-support request.

NBC Headquarters & Corporate Office Address

NBCUniversal
30 Rockefeller Plaza
New York, NY 10112
United States

Corporate Office Phone: (212) 664-4444

30 Rockefeller Plaza serves as a major NBCUniversal headquarters and production location. NBCUniversal continues to identify the property as its New York headquarters and home to significant television and news operations.

The building is not a general walk-in viewer-support center. Public access is limited to designated areas, scheduled studio audiences, ticketed tours, and other authorized activities.

NBC Studio Tour guests generally begin at The Shop at NBC Studios on the ground floor of 30 Rockefeller Plaza. Tour access does not provide entry to NBC executives, newsrooms, or customer-service departments.

Do not mail unsolicited scripts, show proposals, recordings, or creative materials to headquarters. NBCUniversal states that it cannot accept or consider unsolicited creative submissions.

NBC App, Broadcast, and Streaming Assistance

The NBC Help Center provides assistance for:

NBC profile registration and sign-in
Forgotten usernames or passwords
TV-provider linking
Device activation
Video playback
Live-stream availability
Audio problems
Closed captions and subtitles
Location-service errors
Mobile and connected-TV applications
Browser and cache problems

Access to the live NBC stream may depend on location, participating television provider, and local affiliate availability.

Viewers experiencing over-the-air reception problems should verify their antenna, channel scan, and local station status. NBC’s national Help Center may not control a local affiliate’s transmitter or schedule.

Peacock subscription charges, passwords, plans, and streaming issues must be handled through Peacock’s separate support system.

How to File a Complaint Against NBC

Step 1: Identify the Correct NBC Service

Determine whether the complaint involves NBC.com, the NBC application, NBC News, NBC Sports, Peacock, an NBC program, or a local affiliate.

Step 2: Submit the Complaint Through the Correct Channel

Use the NBC Help Center for account and technical issues. Contact NBC News for editorial concerns, Peacock for subscription problems, or the local affiliate for local broadcasts.

Step 3: Provide Complete Information

Include the program, episode, broadcast date, device, affiliate, error code, and other details needed to investigate the complaint.

Step 4: State the Requested Resolution

Explain whether you want technical assistance, an account correction, editorial review, accessibility support, billing assistance, or a response from the appropriate department.

Step 5: Request Escalation

If the first response does not resolve the issue, reply with the existing case number and request review by a supervisor or specialist.

Step 6: Preserve Supporting Records

Save:

Screenshots
Error messages
Support emails
Billing records
Program and episode details
Affiliate information
Accessibility reports
Case numbers

Step 7: Consider External Escalation

Depending on the complaint, viewers may contact:

Their television provider
The local NBC affiliate
Their payment provider for an unauthorized Peacock charge
The Federal Communications Commission for eligible broadcast or accessibility complaints
A state consumer-protection office
Law enforcement for a credible and immediate safety threat

The FCC maintains filing deadlines for certain broadcast complaints. Viewers should preserve the program date, time, station call sign, and supporting evidence.

Frequently Asked Questions

1. Where is NBC headquartered?

NBC’s primary New York headquarters and production operations are located at 30 Rockefeller Plaza, New York, NY 10112.

2. What is NBC’s corporate phone number?

The number associated with NBC’s Rockefeller Center operations is (212) 664-4444.

3. Does NBC have a customer-service phone number?

NBC does not publish one general telephone number for all viewer issues. Customers should use the NBC Help Center for application and website assistance.

4. Who owns NBC?

NBC is part of NBCUniversal Media, LLC, which is owned by Comcast Corporation.

5. Who leads NBC’s entertainment operations?

Donna Langley serves as Chairman of NBCUniversal Entertainment and oversees entertainment programming and marketing that includes NBC.

6. How do I contact NBC News?

Send editorial feedback to contact.nbcnews@nbcuni.com. News tips can be submitted to tips@nbcuni.com or through NBC News’ official tips page.

7. How do I get help with the NBC app?

Visit the NBC Help Center, review the troubleshooting guidance, and submit a support request if the problem continues.

8. How do I contact Peacock customer service?

Use the separate Peacock Help Center at peacocktv.com/help for subscription, billing, account, and streaming assistance.

9. Can I visit NBC headquarters for customer service?

No. NBC’s Rockefeller Center facilities are not a walk-in viewer-support center. Public access is limited to authorized tours, studio audiences, shops, and designated visitor areas.