HelloFresh Headquarter & Corporate Office

About HelloFresh

HelloFresh ek global meal-kit aur direct-to-consumer food company hai jo pre-portioned ingredients, recipe cards, ready-to-cook meals, prepared-food products, aur related food-delivery services provide karti hai. Company Berlin, Germany mein 2011 mein founded hui aur aaj multiple international markets mein operate karti hai. U.S. operation Grocery Delivery E-Services USA Inc. d/b/a HelloFresh ke through conduct hota hai.

HelloFresh ka core business weekly subscription-based meal kits hai, jahan customer recipes select karta hai aur ingredients measured quantities mein home delivery ke through receive karta hai. Group ne ready-to-eat meals, seafood and meat delivery, pet-food products, aur other direct-to-consumer food categories mein bhi expansion ki hai. HelloFresh Group ne 2025 mein approximately 851.6 million meals deliver kiye aur €6.76 billion revenue report kiya.

HelloFresh SE publicly traded German company hai. Current Management Board Chairman Dominik S. Richter hain. U.S. corporate activity New York se operate hoti hai, jabke global registered headquarters Berlin mein Prinzenstraße 89, 10969 Berlin par hai. HelloFresh Group current materials approximately 18,000+ employees worldwide report karte hain.

HelloFresh Headquarters & Corporate Office Address

Current U.S. Headquarters / Corporate Office

Grocery Delivery E-Services USA Inc. d/b/a HelloFresh
28 Liberty Street
New York, NY 10005
United States

Current 2026 HelloFresh U.S. legal materials isi New York address ko U.S. operating entity ke address ke taur par identify karte hain.

Global Headquarters

HelloFresh SE
Prinzenstraße 89
10969 Berlin
Germany

Yeh HelloFresh SE ka official registered global corporate office hai.

Mailing Address

HelloFresh routine customer-service correspondence ko mostly digital support channels ke through handle karta hai. Formal U.S. corporate correspondence ke liye

28 Liberty Street, New York, NY 10005

use kiya ja sakta hai.

Other Important Address

Parent company legal and corporate matters

HelloFresh SE
Prinzenstraße 89
10969 Berlin
Germany

Former / Historical Headquarters

HelloFresh ke U.S. operations historically New York mein different office locations se associated rahe hain. Current 2026 legal materials ke mutabiq 28 Liberty Street ko current U.S. company address treat karna chahiye.

Quick Information

Corporate Phone Number

HelloFresh U.S. separate general corporate switchboard prominently publish nahi karta.

Current verified Customer Care

646-846-3663.

Customer Service Number

646-846-3663

Corporate Office Address

28 Liberty Street, New York, NY 10005

Headquarters Address

U.S. Headquarters

28 Liberty Street, New York, NY 10005

Global Headquarters

Prinzenstraße 89, 10969 Berlin, Germany

Email

hello@hellofresh.com.

Industry

Meal Kits, Food Delivery, E-Commerce, Ready-to-Eat Meals and Direct-to-Consumer Food

Founded

2011

Founded in Berlin, Germany.

Number of Employees

18,000+ employees worldwide.

Number of Meals Delivered

Approximately 851.6 million meals in 2025.

Corporate Office Hours

Public walk-in office hours are not published.

Website

https://www.hellofresh.com/

Investor Relations / Careers Page

Investor Relations
https://ir.hellofreshgroup.com/

Careers
https://careers.hellofresh.com/

HelloFresh Products & Services

Weekly Meal Kits

HelloFresh weekly meal kits mein recipes ke saath pre-portioned ingredients deliver karta hai. Customers household size, meals per week, aur available menu preferences select kar sakte hain, while recipes week to week rotate hoti rehti hain.

Family-Friendly Meals

Family-oriented menu options simpler flavors, larger household portions, aur broadly appealing ingredients ke around design kiye jaate hain. Yeh category families ko grocery planning aur weekday meal preparation simplify karne mein help karti hai.

Vegetarian Meals

HelloFresh meat-free recipes offer karta hai jisme vegetables, grains, plant-based proteins, cheese, legumes, pasta, aur other vegetarian ingredients include ho sakte hain. Exact weekly selection menu cycle ke mutabiq change hoti hai.

Calorie-Smart Meals

Calorie-conscious recipes un customers ke liye design ki jati hain jo portion control aur lower-calorie meal choices prefer karte hain. Nutrition information har recipe ke saath provide ki jati hai so customers apne dietary goals ke mutabiq selection kar saken.

Protein-Focused Meals

HelloFresh protein-rich recipes bhi offer karta hai jisme chicken, beef, seafood, pork, aur other protein sources use kiye jaate hain. Menu labels customer ko higher-protein options identify karne mein help kar sakte hain.

Quick and Easy Meals

Quick meal recipes shorter preparation aur cooking time ke liye designed hoti hain. Yeh busy customers ke liye useful hoti hain jo full scratch cooking ke baghair home-cooked food prefer karte hain.

Premium Recipes

Premium options standard meal kits se more elevated ingredients, specialty proteins, ya more complex recipe formats include kar sakti hain. In meals par additional per-serving surcharge apply ho sakta hai.

Breakfast and Add-Ons

HelloFresh selected markets mein breakfast products, sides, desserts, snacks, proteins, aur other add-ons provide karta hai. Exact availability weekly menu aur delivery region ke mutabiq vary karti hai.

Ready-to-Eat Products

HelloFresh Group ki broader portfolio ready-to-eat category Factor jaisi brands ke through fully prepared meals provide karti hai. Group ne 2025 mein ready-to-eat category se approximately €1.92 billion revenue report kiya.

Factor

Factor HelloFresh Group ki U.S. ready-to-eat meal brand hai. Fully cooked refrigerated meals customer ko home delivery ke through milte hain aur usually reheating ke baad consume kiye ja sakte hain.

EveryPlate

EveryPlate HelloFresh Group ka value-focused meal-kit brand hai jo simplified meal choices aur lower-cost positioning par focus karta hai.

Green Chef

Green Chef meal kits certified-organic and specialty diet-oriented positioning ke liye known hain. Customers selected preferences ke mutabiq meal plans choose kar sakte hain.

Meal Subscription

HelloFresh recurring subscription model par operate karta hai. Customers weekly orders modify, meal preferences change, delivery weeks skip, ya account subscription settings manage kar sakte hain.

Delivery Management

Customers delivery address, delivery date, selected meals, aur payment information online update kar sakte hain. Current HelloFresh FAQ self-service account tools ko primary management route ke taur par promote karta hai.

Mobile App

HelloFresh app customers ko weekly menus select karne, recipe instructions access karne, delivery settings manage karne, aur account changes mobile device se complete karne deta hai.

Gift Cards

HelloFresh gift cards eligible U.S. purchases ke liye use kiye ja sakte hain. Current gift-card terms ke mutabiq gift-card questions hello@hellofresh.com ya 646-846-3663 par handle kiye ja sakte hain.

Recipe Library

HelloFresh Group current website 29,000+ recipes database report karti hai. Recipe library customers ko meal inspiration, cooking instructions, aur historical recipes access karne mein help karti hai.

Corporate Food Solutions

HelloFresh business gifting aur corporate voucher programs offer karta hai. Employer-provided voucher codes employees ko eligible HelloFresh U.S. goods redeem karne ke liye use kiye ja sakte hain.

HelloFresh Corporate Phone Numbers

Corporate Phone Number

HelloFresh U.S. separate public headquarters switchboard prominently publish nahi karta.

Corporate Headquarters Number

No separate public corporate number verified.

Headquarters Number

Customer routing

646-846-3663

Corporate Office Number

No distinct public corporate-office switchboard published.

Customer Service Number

646-846-3663.

Customer Support Number

646-846-3663

Toll-Free Number

HelloFresh current core U.S. support materials 646-846-3663 publish karte hain, jo toll-free number nahi hai.

Sales Number

No universal consumer sales number.

Billing Number

Billing and payment issues

646-846-3663

Regional Office Number

No universal regional-office number.

Branch Office Number

Not applicable for normal consumer support.

International Number

Parent company office

+49 30 56839568.

Emergency / After-Hours Number

No dedicated emergency hotline.

Investor Relations Number

Investor contacts are handled through

https://ir.hellofreshgroup.com/

Media / Press Number

Corporate media inquiries primarily digital channels se handled hain.

Group corporate email

pr@hellofresh.com.

Human Resources Number

No universal public HR number.

Careers

https://careers.hellofresh.com/

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at HelloFresh

HelloFresh order, billing, delivery, damaged ingredients, missing item, gift card, subscription, ya account issue ke liye 646-846-3663 par Customer Care contact kiya ja sakta hai. Email support hello@hellofresh.com bhi available hai. Customer ko account email, delivery date, box number, affected recipe, payment details, aur photos ready rakhni chahiye, especially damaged or spoiled ingredients ke complaint mein.

Routine subscription changes ke liye account self-service tools pehle use karna best route hai. Customer upcoming meal selections, delivery address, delivery day aur payment details online modify kar sakta hai. Agar issue account settings se resolve na ho to Customer Care ko same information aur screenshots provide karne se case faster review ho sakta hai.

How to File a Complaint Against HelloFresh

HelloFresh complaint unexpected recurring charge, skipped-delivery problem, spoiled ingredients, missing food, late box, refund, promotional offer, gift card, cancellation, data privacy, ya poor Customer Service se related ho sakti hai. Complaint se pehle account email, order number, delivery date, photos, tracking information, billing statement aur previous support messages ready rakhein.

Step 1: Contact Customer Service

Pehle 646-846-3663 par call karein ya hello@hellofresh.com par email karein. Complaint ko specific rakhein aur clearly batayein ke issue delivery, billing, product quality, cancellation ya account se related hai. Representative se refund, credit, replacement, ya account correction ke available options confirm karein.

Step 2: Contact the Relevant Department

Gift-card complaint ho to same Customer Care channel use karein but gift-card code aur purchase information provide karein. Food-safety ya spoiled-item issue mein recipe/product name, box date, condition photos aur packaging details include karein. Accessibility issue ke liye HelloFresh specifically hello@hellofresh.com aur 646-846-3663 publish karta hai.

Step 3: Request Supervisor or Management Review

Agar first response satisfactory na ho, supervisor or higher-level review request karein. Original case details, previous representative ka response, exact disputed charge, delivery date, aur requested resolution repeat karein. Written email trail maintain karna useful hota hai because recurring-subscription disputes mein timing important hoti hai.

Step 4: Use the Company’s Written Complaint Channel

hello@hellofresh.com par written complaint bhejein aur subject line mein account/order reference mention karein. Photos, screenshots, cancellation confirmation, tracking records aur billing proof attach karein. Written complaint mein clear timeline aur desired outcome include karein.

Step 5: Contact Corporate Headquarters

Serious unresolved U.S. corporate matter ke liye

Grocery Delivery E-Services USA Inc. d/b/a HelloFresh
28 Liberty Street
New York, NY 10005

Current 2026 U.S. legal materials isi address ko HelloFresh U.S. operating entity ka address identify karti hain.

Step 6: Use the Specialized Complaint or Dispute Department

Payment, refund, subscription renewal, privacy, or promotional-code dispute ko relevant specialized team ke through escalate karein. Privacy matters ko ordinary missing-meal complaint ke saath combine na karein because privacy requests alag compliance workflow follow kar sakti hain.

Step 7: File With the Appropriate Regulator

Food-safety complaint ke nature ke mutabiq local health department, state food regulator, FDA, ya USDA relevant ho sakte hain. Consumer subscription, advertising, ya recurring-billing concerns ke liye Federal Trade Commission ya state consumer-protection authorities relevant ho sakti hain.

Step 8: Use Consumer Protection or Financial Dispute Options

Unauthorized ya disputed recurring charge ke liye card issuer ko billing dispute submit kiya ja sakta hai. State Attorney General ya consumer-protection agency unresolved cancellation or billing issue review kar sakti hai. Supporting documentation preserve karna important hai.

Step 9: Consider Formal Legal or Arbitration Procedures

HelloFresh ke current terms formal disputes ke liye arbitration provisions include kar sakte hain. Formal claim pursue karne se pehle applicable Terms and Conditions review karein aur written notice, timing, arbitration venue, aur class-action waiver requirements ko follow karein. Current 2026 promotional rules bhi binding arbitration structure reference karti hain.