Estée Lauder
The Estée Lauder Companies was founded in 1946 by Estée Lauder and her husband, Joseph Lauder, in New York. Estée Lauder began by developing and selling a small collection of skin-care products and personally demonstrating them to customers in beauty salons and department stores. Her combination of product development, direct customer engagement, sampling, prestige positioning, and innovative marketing helped transform the business into one of the most influential companies in global beauty.
Today, The Estée Lauder Companies is one of the world’s largest prestige beauty organizations, with a portfolio of more than 20 brands spanning skin care, makeup, fragrance, and hair care. Major brands include Estée Lauder, Clinique, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, TOM FORD, Le Labo, Too Faced, Dr.Jart+, The Ordinary, NIOD, KILIAN PARIS, Origins, and others. Products are sold in approximately 150 countries and territories through department stores, specialty beauty retailers, freestanding stores, travel retail, salons, spas, brand websites, and other digital commerce channels.
The Estée Lauder Companies remains an independent publicly traded company listed on the New York Stock Exchange under ticker EL, while the Lauder family continues to maintain significant ownership and influence. Fiscal 2026 brought substantial restructuring under the company’s Beauty Reimagined strategy, including a planned net reduction of approximately 10,000 positions and operating-model simplification. The company reported $15.049 billion in fiscal 2026 net sales and continues to operate from its longstanding headquarters at 767 Fifth Avenue, New York, New York 10153.
The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153
United States
This is the company’s verified current principal executive office and global headquarters.
767 Fifth Avenue
New York, NY 10153
United States
The Fifth Avenue office supports executive leadership, global brand management, finance, legal affairs, investor relations, human resources, marketing, communications, strategy, and corporate administration.
The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153
United States
Current SEC filings use this address as both the principal business and mailing address.
The company maintains regional offices and operating subsidiaries in more than 50 countries and regions. Brand-level consumer inquiries should normally be handled through the specific Estée Lauder Companies brand involved.
212-572-4200
This is The Estée Lauder Companies’ verified New York headquarters number.
Varies by brand
The company operates separate consumer-care systems for Estée Lauder, Clinique, M·A·C, La Mer, The Ordinary, and its other brands.
767 Fifth Avenue, New York, NY 10153, United States
767 Fifth Avenue, New York, NY 10153, United States
mediarequests@estee.com
This is a verified corporate media email. Consumer inquiries should use the specific brand’s customer-care channel.
Prestige beauty, cosmetics, skin care, makeup, fragrance, hair care, retail, and e-commerce.
1946
The company was founded by Estée and Joseph Lauder.
Approximately 57,000 employees worldwide based on the company’s latest published workforce information.
Products are sold in approximately 150 countries and territories.
Approximately $15.05 billion.
NYSE: EL
Investor Relations: https://investors.elcompanies.com/
Careers: https://www.elcompanies.com/en/careers
The company’s skin-care portfolio includes moisturizers, serums, cleansers, eye treatments, masks, acne products, anti-aging formulas, and specialized treatments across brands such as Estée Lauder, Clinique, La Mer, Origins, Dr.Jart+, and The Ordinary.
Makeup products include foundations, concealers, lipsticks, lip glosses, mascaras, eyeliners, eyeshadows, blushes, powders, and other cosmetics from brands including M·A·C, Estée Lauder, Clinique, Too Faced, Bobbi Brown, and TOM FORD.
The company manages prestige fragrance brands and collections including Jo Malone London, Le Labo, TOM FORD, KILIAN PARIS, AERIN Beauty, Estée Lauder fragrances, and Editions de Parfums Frédéric Malle.
Hair-care brands including Aveda and Bumble and bumble provide shampoos, conditioners, treatments, styling products, scalp care, and professional salon products.
The namesake Estée Lauder brand provides prestige skin care, makeup, fragrance, and beauty products and remains one of the company’s core global brands.
Clinique offers dermatologist-developed skin care, makeup, fragrance, cleansers, moisturizers, and other beauty products with a strong focus on skin concerns and routines.
M·A·C provides professional-quality makeup products and has a major global presence among makeup artists, beauty professionals, and retail consumers.
La Mer is a luxury skin-care brand known for premium creams, serums, treatments, and other high-end facial-care products.
The Ordinary, part of the DECIEM family of brands, offers ingredient-focused skin-care products positioned around transparency, accessible pricing, and straightforward formulations.
Jo Malone London provides luxury fragrances, candles, bath products, body products, and home-fragrance items.
TOM FORD Beauty provides luxury fragrance and makeup products and has grown into one of the company’s billion-dollar brands.
The company operates direct brand websites and digital shopping experiences while also selling through major prestige-beauty e-commerce partners.
212-572-4200
This is The Estée Lauder Companies’ verified global headquarters telephone number.
212-572-4200
The same number serves the principal executive office at 767 Fifth Avenue.
Varies by brand
Each major beauty brand maintains its own consumer-care phone, email, or chat support.
Varies by brand and country
Consumers should use the support channel associated with the product brand and market where the purchase occurred.
No universal public media phone number is prominently designated.
Corporate media inquiries should use the company’s official Media Relations email.
212-572-4200
Investor inquiries can begin through the corporate headquarters and be routed to Investor Relations.
Varies by country
The Estée Lauder Companies publishes separate corporate numbers for regional offices worldwide.
0370 034 6700
This is the published corporate contact for The Estée Lauder Companies UK & Ireland.
For a product, order, refund, skin-care, makeup, fragrance, or beauty-service question, contact the specific brand’s Consumer Care team first. The Estée Lauder Companies corporate headquarters does not function as one centralized customer-service department for more than 20 brands. Have the product name, shade or fragrance, batch information, purchase location, order number, and photographs available when relevant.
For corporate, investor, media, employment, or business inquiries, call 212-572-4200 and identify the department required. Journalists should use the official media contact, while job applicants should use the company’s Careers platform.
If a product was purchased from a department store, specialty retailer, travel retailer, salon, or third-party website, that retailer may control the return and payment process. Contact the seller first when the complaint concerns a retail transaction rather than product quality.
Complaints may involve product quality, allergic reactions, online orders, refunds, advertising, brand service, privacy, retail experiences, or corporate conduct. Gather receipts, order information, product packaging, batch codes, photographs, and previous communications before escalating.
Begin with the Consumer Care team for the specific brand involved, such as Estée Lauder, Clinique, M·A·C, La Mer, or another portfolio brand.
Product, retail, online-order, privacy, allergy, advertising, and brand complaints should be directed to the specialized team responsible.
If the first representative cannot resolve the complaint, request review by senior Consumer Care, retail management, or another appropriate supervisor.
Submit the complaint through the brand’s official contact form or The Estée Lauder Companies corporate inquiry form. Include receipts, photographs, batch codes, and the requested resolution.
Serious unresolved corporate matters may be sent to The Estée Lauder Companies Inc., 767 Fifth Avenue, New York, NY 10153.
Privacy, legal, investor, employment, product-safety, and regulatory matters should use the company’s specialized procedures.
Cosmetic safety complaints may involve the FDA, while advertising, privacy, securities, or employment matters may involve the FTC, SEC, state attorneys general, privacy authorities, or labor agencies.
Consumers may contact the retailer, card issuer, payment provider, or state consumer-protection agency for qualifying unresolved transaction disputes.
Significant product-injury, consumer, privacy, employment, or contractual disputes should be reviewed under applicable law and the relevant brand or company terms before formal proceedings.
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