AOL
About AOL
AOL is a digital media and internet-services brand providing email, news, finance, entertainment, sports, weather and subscription-based support products. The company is especially known for AOL Mail, one of the longest-running major consumer email services, and continues to serve millions of users who rely on AOL accounts for personal communication, news and digital services.
AOL played a major role in the development of consumer internet access during the 1990s and became one of the most recognizable technology brands in the United States. Over time, AOL transitioned away from dial-up internet toward digital media, email and subscription products and passed through several ownership structures, including Time Warner, Verizon and Yahoo. A major new ownership change occurred in January 2026, when technology company Bending Spoons acquired AOL.
AOL currently operates through AOL Media LLC and AOL Membership Services LLC, and current AOL privacy information identifies 770 Broadway, New York, New York 10003 as the address of AOL Media LLC. Bending Spoons now owns AOL, but AOL continues to operate its consumer services and brand. The old concept of AOL as an independent publicly traded U.S. internet company is therefore no longer applicable.
Quick Information
Corporate Phone Number
AOL does not prominently publish one general corporate switchboard for ordinary consumer inquiries. Customers needing premium live assistance can use AOL’s published support number 1-800-290-4726 for eligible paid support services.
Customer Service Number
1-800-290-4726. AOL currently advertises this number for real-person premium help and support, while free account assistance is also available through AOL Help resources.
Corporate Office Address
AOL Media LLC, 770 Broadway, New York, NY 10003, United States. This is the current address identified by AOL for its U.S. operating entity and data controller.
Headquarters Address
AOL Media LLC, 770 Broadway, New York, New York 10003, United States. This New York location is the most appropriate current U.S. AOL corporate address, while ultimate parent company Bending Spoons is headquartered in Milan, Italy.
AOL does not publish one universal plain-text consumer Customer Service email address for all account problems. Users should access AOL Help, authenticated support or eligible premium support so representatives can securely verify the account.
Industry
AOL operates in digital media, email, internet services, news, online publishing, subscription services and consumer technology.
Founded
AOL’s origins date to 1985, when the company that would become America Online began operations. The AOL name became one of the defining consumer internet brands of the 1990s.
Number of Employees
AOL does not publicly disclose a standalone current 2026 employee total. Following its acquisition by Bending Spoons in January 2026, AOL operates as part of a broader international technology organization rather than an independent public company.
Corporate Office Hours
AOL does not publish public walk-in hours for its 770 Broadway corporate address. Customer-support availability varies according to the user’s account and subscription plan.
Website
https://www.aol.com/ The official AOL website provides AOL Mail, news, finance, entertainment, sports, weather and account services.
Investor Relations
AOL does not maintain independent Investor Relations because it is owned by Bending Spoons S.p.A. Bending Spoons is publicly traded on Nasdaq under ticker symbol BSP, and parent-company investor information is available at https://investors.bendingspoons.com/.
Careers Page
https://www.bendingspoons.com/careers AOL-related employment opportunities are now managed within the broader Bending Spoons organization and its portfolio of digital products.
AOL Products & Services
AOL Mail
AOL Mail is the company’s flagship consumer email service and allows users to send, receive, organize and search email through web and mobile interfaces.
Free Email Accounts
AOL continues to provide free email services to consumers using existing and supported AOL email addresses.
AOL News
AOL publishes news coverage and curated headlines across politics, business, entertainment, technology and other categories.
AOL Finance
AOL provides financial news, market information and business-related content through its digital media platform.
AOL Sports
The AOL platform includes sports news, scores, commentary and related content.
AOL Entertainment
Entertainment coverage includes celebrity news, television, movies, music and culture.
AOL Weather
AOL provides local and national weather information and forecasts through its digital platform.
AOL Mobile App
AOL provides mobile applications allowing users to access email, news and other services from supported smartphones and tablets.
Premium Support
AOL offers paid support products that provide access to real people for eligible technical and account assistance.
Account Security
AOL provides security tools and account-recovery resources intended to help users protect email accounts and regain access when credentials are lost or compromised.
Password Recovery
Users who forget their password can use AOL’s Sign-in Helper and account-recovery tools to attempt to regain access.
Two-Step Verification
AOL provides additional security options such as two-step verification for supported accounts.
Spam Protection
AOL Mail includes filtering and spam-management tools designed to reduce unwanted or suspicious email.
Mail Filters
Users can create and manage filters to automatically organize incoming AOL Mail messages.
Contacts
AOL Mail includes contact-management functionality allowing users to store and manage personal email contacts.
Newsletters and Content
AOL distributes digital content and newsletters to users interested in news, lifestyle, finance and other subjects.
Subscription Products
AOL offers selected paid products and services providing enhanced support or online-protection features.
AOL Corporate Phone Numbers
Corporate Phone Number
AOL does not prominently publish one general corporate switchboard for public consumer use. The best verified live-support number currently promoted by AOL is 1-800-290-4726 for eligible premium support.
Corporate Headquarters Number
AOL does not publish a separate headquarters telephone number for 770 Broadway. Corporate and legal matters should use the relevant AOL contact process, while consumer support should use AOL Help.
Headquarters Number
No distinct public AOL headquarters switchboard is prominently advertised. Customers should avoid relying on old AOL or Yahoo corporate phone listings for current account support.
Corporate Office Number
AOL does not publish one universal corporate-office number for ordinary users. Premium assistance is available through 1-800-290-4726 where applicable.
Customer Support Number
1-800-290-4726. AOL currently promotes this number for premium real-person support.
Customer Service Number
1-800-290-4726 is the current prominently published live-help number, although availability and charges can depend on the support product or subscription.
Toll-Free Number
1-800-290-4726. This is AOL’s current verified toll-free premium help contact.
Sales Number
AOL does not publish a centralized consumer Sales Number. Paid products and subscription plans are available through AOL’s online services.
Support Number
1-800-290-4726 provides eligible users with premium live support, while free account assistance is available through the AOL Help Center.
Billing Number
AOL does not publish one universal billing-only telephone number for every subscription. Users should sign in to the account associated with the charge or use AOL Help for billing support.
Regional Office Number
AOL does not operate a conventional consumer regional-office network.
Branch Office Number
Not applicable. AOL is primarily a digital service rather than a branch-based business.
Local Office Number
AOL does not publish one current local New York corporate switchboard specifically for consumer support.
International Number
AOL serves users internationally, but support options can vary by country and subscription rather than using one universal international telephone number.
Emergency / After-Hours Number
AOL does not publish a public corporate emergency hotline. Account-security concerns should be addressed through AOL’s Sign-in Helper, account recovery and official Help resources.
Investor Relations Number
AOL no longer has independent Investor Relations. Investor matters are now handled through parent company Bending Spoons S.p.A.
Media / Press Number
AOL media matters are now managed within AOL and Bending Spoons corporate communications resources, while parent-company press inquiries can be directed through Bending Spoons’ current press contact.
Human Resources (HR) Number
AOL does not publish a standalone applicant HR telephone number. Employment opportunities are managed through Bending Spoons and related product teams.
Reservations / Booking Number
Not applicable. AOL is an internet and digital media company.
How to Reach a Real Person at AOL
AOL users who need account or technical help should first use the official AOL Help Center and Sign-in Helper because these systems are designed to verify account ownership securely. Eligible users who want real-person premium support can call 1-800-290-4726, which AOL currently advertises for premium help.
Before contacting support, have the AOL username, recovery phone or email information and relevant billing details available, but never give a password or verification code to someone who contacted you unexpectedly. AOL’s ownership changed to Bending Spoons in January 2026, but customers should continue using AOL’s own Help and account-support systems for AOL Mail and subscription issues.
AOL Headquarters & Corporate Office Address
Current AOL Corporate Address
AOL Media LLC, 770 Broadway, New York, NY 10003, United States. AOL’s current Privacy Policy identifies AOL Media LLC at this address as the U.S. data controller and operating company.
Headquarters Address
770 Broadway, New York, New York 10003, United States. This is the most appropriate current U.S. corporate address for AOL following the 2026 ownership change.
Parent Company Headquarters
AOL is owned by Bending Spoons S.p.A., whose principal corporate operations are based in Milan, Italy. AOL’s New York operating address should therefore be distinguished from the ultimate parent’s headquarters.
AOL Media LLC
AOL Media LLC is the company currently responsible for AOL’s website, services and personal-data processing in the United States.
AOL Membership Services LLC
AOL Membership Services LLC operates alongside AOL Media LLC as part of the AOL business acquired by Bending Spoons.
Former Ownership
AOL was previously owned within Yahoo before its sale to Bending Spoons, so older Yahoo corporate addresses and ownership information should no longer be presented as current AOL headquarters information.
Current Ownership
Bending Spoons acquired AOL in January 2026, and the parent company’s current product portfolio now identifies AOL as one of its owned digital businesses.
How to File a Complaint Against AOL
Users experiencing a problem involving AOL Mail, account access, billing, subscriptions or Customer Support should begin with AOL’s authenticated Help resources because account-specific issues require secure verification.
Step 1: Use AOL Help
Visit AOL Help and select the topic that best matches the account, email, password, billing or subscription problem.
Step 2: Use Sign-In Helper
If the complaint involves inability to access an account, use AOL’s official Sign-in Helper to attempt secure account recovery.
Step 3: Contact Premium Support When Eligible
Call 1-800-290-4726 if the account or subscription includes access to AOL’s premium real-person support.
Step 4: Keep Supporting Documentation
Save billing records, subscription confirmations, screenshots, error messages and previous support case information connected with the complaint.
Step 5: Protect Account Credentials
Do not share passwords, one-time verification codes or recovery credentials with anyone who contacts you unexpectedly claiming to represent AOL.
Step 6: Follow Up Through the Existing Case
If AOL Support creates a case or reference number, retain it and use the same information for future communication.
Step 7: Request Additional Review
Ask whether an unresolved billing or account issue can be escalated to a specialist or supervisor through the available AOL support process.
Step 8: Keep Parent Company Contacts Separate
Routine AOL Mail or subscription complaints should remain with AOL Support rather than being sent to unrelated Bending Spoons corporate departments.
Step 9: Use Corporate Correspondence When Appropriate
For an appropriate broader corporate or legal matter, correspondence can identify AOL Media LLC, 770 Broadway, New York, NY 10003, while normal email-account problems should remain with AOL Help.
Step 10: Consider an External Consumer Process
If a significant billing, privacy or subscription issue remains unresolved, users may consider the payment-dispute, privacy or consumer-protection process applicable to the issue.
