ABM Industries Headquarters & Corporate Office

About ABM Industries

ABM Industries Incorporated is a major facility, engineering, infrastructure, cleaning, mobility, and building-services company headquartered in New York City. The company’s history dates back to 1909, when Morris Rosenberg invested $4.50 in basic cleaning equipment and started a window-cleaning business in San Francisco. By 1913, the growing company had expanded into broader janitorial services and adopted the name American Building Maintenance Company. Over more than a century, ABM developed from a small local cleaning operation into an international provider of integrated services for complex commercial, industrial, institutional, transportation, healthcare, education, and technology facilities.

ABM’s current business extends far beyond traditional janitorial work. Its service portfolio includes commercial cleaning, building engineering, HVAC and mechanical systems, electrical services, parking and transportation, EV charging infrastructure, energy solutions, industrial maintenance, production support, landscaping, waste management, airport and airline services, and facility technology. The company serves customers in sectors such as commercial real estate, aviation, education, manufacturing and distribution, data centers, healthcare, life sciences, hospitality, retail, sports and entertainment, government, and semiconductor manufacturing.

ABM Industries is a publicly traded Delaware corporation listed on the New York Stock Exchange under ticker ABM. Scott Salmirs has served as President and Chief Executive Officer since 2015. For fiscal 2025, ABM reported approximately $8.746 billion in revenue and about 113,000 employees worldwide. The company maintains operations across the United States, United Kingdom, and Ireland, supported by hundreds of offices and thousands of customer sites.

ABM Industries Headquarters & Corporate Office Address

Current Headquarters

ABM Industries Incorporated
One Liberty Plaza
165 Broadway, 7th Floor
New York, NY 10006
United States

ABM’s fiscal 2025 Form 10-K identifies One Liberty Plaza, 7th Floor, New York, NY 10006 as the company’s principal executive office. ABM’s current New York location page also identifies the same address as its New York office headquarters.

Corporate Office

ABM’s primary corporate office and principal executive headquarters are located at

One Liberty Plaza, 165 Broadway, 7th Floor
New York, NY 10006

The office supports executive leadership, corporate strategy, finance, legal, investor-facing operations, business development, and other enterprise-level functions.

Mailing Address

ABM does not prominently publish a separate universal corporate mailing address distinct from its New York headquarters. Formal company correspondence can generally reference the principal executive office at One Liberty Plaza unless a specific ABM department provides another address.

Other Important Address

ABM maintains hundreds of local offices throughout the United States, United Kingdom, and Ireland. Customers with a facility-specific service problem should generally contact the local ABM office or account team serving that property before escalating to New York headquarters.

Quick Information

Corporate Phone Number

212-297-0200

This is the verified phone number for ABM’s New York headquarters.

Customer Service Number

ABM does not operate one universal retail-style Customer Service line because most of its business is contract-based and business-to-business.

For general service and sales routing

866-624-1520.

Corporate Office Address

One Liberty Plaza, 165 Broadway, 7th Floor, New York, NY 10006

Headquarters Address

One Liberty Plaza, 165 Broadway, 7th Floor, New York, NY 10006

Email

Billing / Accounts Payable / Accounts Receivable: paymentinquiry@abm.com
Human Resources: MyHR@abm.com
Benefits: benefits@abm.com
Payroll: payroll@abm.com.

Industry

Facility Services, Engineering, Infrastructure, Cleaning, Mobility, Energy, Maintenance and Commercial Building Services

Founded

1909

Number of Employees

Approximately 113,000 employees as of October 31, 2025.

Number of Offices / Client Sites

ABM’s 2024 corporate responsibility reporting described 350+ offices and approximately 35,000 client sites across the United States, United Kingdom, and Ireland.

Corporate Office Hours

ABM’s New York location currently lists

Monday to Friday: 9:00 AM to 5:00 PM

The office is not intended as a walk-in consumer service center.

Website

https://www.abm.com/

Investor Relations / Careers Page

Investor Relations: https://investor.abm.com/

Careers: https://www.abm.com/careers/

ABM Industries Products & Services

Janitorial and Cleaning Services

ABM provides recurring commercial cleaning, custodial services, sanitation, disinfection, floor care, restroom services, waste handling, and specialty cleaning for offices, schools, airports, healthcare facilities, factories, warehouses, and other large properties. Cleaning remains one of ABM’s foundational businesses, but it is now integrated with broader facility-management solutions.

Building Engineering and Maintenance

ABM provides on-site engineering teams that maintain building systems, mechanical equipment, electrical infrastructure, plumbing systems, and other critical assets. These services are designed to reduce downtime, extend equipment life, improve reliability, and support consistent building performance.

HVAC and Mechanical Services

ABM installs, maintains, repairs, and manages commercial HVAC and mechanical equipment. Its teams support heating, cooling, ventilation, controls, chillers, boilers, and related infrastructure for complex commercial and industrial facilities.

Electrical Services

The company provides electrical installation, maintenance, repair, infrastructure modernization, power distribution, lighting, and technical support. Electrical services are used across commercial buildings, industrial facilities, transportation sites, data centers, and other mission-critical environments.

Energy and Power Solutions

ABM helps clients improve energy efficiency, modernize facilities, manage utility consumption, and implement infrastructure projects. Energy-related programs can include lighting upgrades, energy-performance contracting, electrification, building controls, renewable-energy support, and other efficiency measures.

EV Charging Infrastructure

ABM designs, installs, operates, and supports electric-vehicle charging infrastructure for commercial properties, parking facilities, fleets, workplaces, campuses, and transportation environments. Its mobility services integrate EV charging with broader parking and facility systems.

Parking Management

ABM manages parking garages, surface lots, revenue systems, reservations, attendants, access control, and technology platforms. Parking operations are commonly provided for airports, commercial properties, healthcare facilities, universities, sports venues, and mixed-use developments.

Valet Services

ABM provides valet parking at hotels, healthcare facilities, residential buildings, entertainment venues, restaurants, and commercial properties. Services can include trained attendants, vehicle-flow management, guest assistance, and integration with digital parking systems.

Shuttle and Transportation Services

The company operates shuttle and passenger-transportation programs for airports, campuses, corporate sites, healthcare facilities, parking environments, and other locations. ABM recruits and trains drivers and can support both conventional and increasingly electrified vehicle fleets.

Aviation Services

ABM provides services to airlines and airports including cabin cleaning, wheelchair and passenger assistance, janitorial services, transportation, parking, facility maintenance, and other operational support. Aviation is one of ABM’s major business segments.

Airport Passenger Assistance

Passenger services can include wheelchair support, mobility assistance, wayfinding, baggage-related services, and other customer-experience functions. These programs are often customized around individual airports and airline partners.

Manufacturing and Distribution Support

ABM supports manufacturing plants and distribution facilities with industrial cleaning, production support, material handling, equipment maintenance, sanitation, and facility engineering. It currently supports large-scale warehousing and distribution environments across hundreds of millions of square feet.

Material Handling

Material-handling services can include pallet management, packing, rack assembly, mailroom functions, dust control, movement of goods, and operational support within distribution centers and industrial facilities.

Landscape and Grounds Services

ABM provides landscape maintenance, turf care, grounds management, irrigation, seasonal services, and exterior-property support for qualifying commercial and institutional clients.

Waste Management and Recycling

Waste-management programs can include waste collection, recycling, diversion strategies, material handling, and sustainability-oriented services designed to reduce landfill use and improve facility operations.

Data Center Facility Services

ABM provides engineering, infrastructure, cleaning, mechanical, electrical, and mission-critical support for data centers. These environments require high reliability and carefully managed preventive-maintenance programs.

ABM Connect

ABM Connect is part of the company’s digital facility-management strategy, providing improved operational visibility, task tracking, service completion data, performance insights, and greater transparency between ABM and clients.

ABM Industries Corporate Phone Numbers

Corporate Phone Number

212-297-0200

Corporate Headquarters Number

212-297-0200

Headquarters Number

212-297-0200

Corporate Office Number

212-297-0200

Customer Service Number

ABM does not publish one universal consumer Customer Service number.

For general inquiries and solutions

866-624-1520

Customer Support Number

866-624-1520

This number can be used to begin routing a general service or business inquiry.

Toll-Free Number

866-624-1520

Sales Number

866-624-1520

Billing Number

ABM does not publish a separate billing telephone number.

Billing and invoice inquiries

paymentinquiry@abm.com.

Regional Office Number

Regional office numbers vary by market.

ABM maintains hundreds of local offices and publishes their individual contacts through its location directory.

Branch Office Number

Each local ABM branch can have its own number.

For example, New York headquarters

212-297-0200

International Number

ABM does not publish one universal global Customer Service number. Its U.K. and Ireland operations maintain regional contacts appropriate to those markets.

Emergency / After-Hours Number

ABM does not publish one universal corporate emergency number.

However, certain contracted facility clients may have account-specific or local after-hours service numbers. ABM states that local teams can provide around-the-clock emergency facility support where included in the client relationship.

Investor Relations Number

ABM does not prominently list a separate universal Investor Relations phone on its main consumer-facing site.

Corporate headquarters can be reached at

212-297-0200

Media / Press Number

A single permanent consumer-facing media phone number is not prominently listed on the main contact page.

Media inquiries should be routed through ABM corporate communications.

Human Resources Number

888-328-8606

Email

MyHR@abm.com.

Reservations / Booking Number

Not applicable.

ABM is a facility, engineering, and infrastructure services company.

How to Reach a Real Person at ABM Industries

For a general corporate or facility-services inquiry, call 866-624-1520. If you already have an ABM contract or ABM team at your building, contacting the on-site manager or local branch is usually more effective because that team will have direct access to the facility’s service scope, work orders, staffing, and account history. For New York corporate matters, the verified headquarters number is 212-297-0200.

For billing or account issues, use paymentinquiry@abm.com. Employees and applicants should use 888-328-8606 or MyHR@abm.com rather than the general sales number. Before contacting ABM, have the property address, account or invoice number, service location, contract name, work-order details, and previous representative information available so the request can be routed to the right operational team.

If a complaint involves services delivered at a particular property, the local ABM office should generally be the first escalation point. Headquarters is most useful for serious unresolved contractual, corporate, governance, legal, or repeated service issues after local management has already had an opportunity to review the matter.

How to File a Complaint Against ABM Industries

ABM complaints can involve cleaning quality, facility maintenance, contract performance, billing, safety, employee conduct, transportation, parking operations, payroll, employment matters, or another ABM service. Before escalating, collect the property address, customer account information, invoice or work-order numbers, dates, photos where relevant, contract details, names of ABM representatives already contacted, and a concise timeline of the issue.

Step 1: Contact Customer Service

Begin with the ABM representative or local team responsible for the account. If you do not know the correct contact, call 866-624-1520 or submit ABM’s general inquiry form. Explain the property involved, the service that failed or needs review, relevant dates, and the resolution you are requesting. Keeping the first complaint specific and documented makes later escalation much easier.

Step 2: Contact the Relevant Department

Direct specialized matters to the correct function. Billing and invoice complaints should go to paymentinquiry@abm.com, while employees and applicants can use MyHR@abm.com or 888-328-8606. Payroll concerns can be sent to payroll@abm.com. Using the correct department prevents a commercial-service issue from becoming mixed with HR, accounting, or local operational matters.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the issue, request review by the local account manager, branch leader, operations manager, or appropriate regional leader. Provide the original complaint details, previous response, dates, and any supporting photographs or service records. Explain clearly whether you are seeking corrective service, an invoice adjustment, contract review, investigation, or another remedy.

Step 4: Use the Company’s Written Complaint Channel

Submit the matter through ABM’s official general inquiry or department-specific written contact so a documented record exists. Include the client name, service address, contact information, issue history, contract or invoice number, and the outcome requested. Written records are particularly important for recurring performance problems or disputed invoices.

Step 5: Contact Corporate Headquarters

Serious unresolved matters can be escalated to

ABM Industries Incorporated
One Liberty Plaza, 165 Broadway, 7th Floor
New York, NY 10006

Phone: 212-297-0200

Include a concise complaint summary, prior escalation history, supporting records, and the names of local or regional representatives previously contacted.

Step 6: Use the Specialized Complaint or Dispute Department

The appropriate specialized route depends on the issue. Contract disputes should be directed through the client’s designated ABM account and legal/procurement contacts, while employment issues should go through HR. Billing matters should remain with ABM’s payment-inquiry function. If the dispute arises under a formal commercial contract, review the contract’s notice and dispute-resolution provisions before taking outside action.

Step 7: File With the Appropriate Regulator

If the complaint involves a regulated matter, use the authority responsible for that subject. Workplace-safety issues may fall under OSHA or the appropriate state agency, wage matters may fall under labor authorities, transportation or parking matters may involve local transportation regulators, and environmental matters may fall under state or federal environmental agencies. The correct regulator depends on the specific service and jurisdiction.

Step 8: Use Consumer Protection or Financial Dispute Options

Although most ABM relationships are business-to-business, individuals who have a qualifying consumer transaction, parking charge, or payment dispute may also be able to use a card issuer, state Attorney General, or consumer-protection office. Commercial clients should generally follow their contract’s billing and dispute process rather than treating the matter as a retail complaint.

Step 9: Consider Formal Legal or Arbitration Procedures

For a substantial unresolved contract, payment, property-damage, or other legal dispute, review the governing ABM contract before pursuing formal action. Commercial agreements may specify mediation, arbitration, venue, notice procedures, or litigation requirements. Preserve contracts, service logs, invoices, photographs, emails, work orders, and previous responses before consulting legal counsel or beginning a formal proceeding.