Nabisco
About Nabisco
Nabisco is a historic American snack-food brand and business associated with Mondelēz International. The Nabisco name has been used for cookies and crackers for more than a century, with its history tracing back to the National Biscuit Company. The name “Nabisco” first appeared on a sugar wafer product in 1901, and in 1941 National Biscuit Company adopted Nabisco as the family name used to identify the company and its products.
Today, Nabisco products are part of Mondelēz International’s North American snacking portfolio. The business is associated with well-known cookie and cracker brands including Oreo, Ritz, Wheat Thins, Triscuit, Chips Ahoy!, Honey Maid, Nilla, Nutter Butter, Premium, and other products. Mondelēz operates offices and manufacturing facilities across North America, including its North America headquarters in East Hanover, New Jersey.
Quick Information
Industry
Food & Beverage — Cookies, Crackers, Biscuits & Snack Foods
Founded
1898 — National Biscuit Company (Nabisco’s historical predecessor) was formed through the consolidation of several bakeries.
Parent Company
Mondelēz International, Inc.
Number of Employees
Nabisco does not publish a separate current employee count because it operates within Mondelēz International. Mondelēz reported approximately 90,000 employees worldwide in 2025.
Corporate Office Hours
Monday–Friday during regular corporate business hours. Consumer-service hours may vary depending on the product and inquiry.
Website
Corporate Website
Investor Relations
Careers Page
www.mondelezinternational.com/careers
Products & Services
Nabisco’s North American portfolio includes a broad range of cookies, crackers, biscuits, and snack products. Its major products and brands include:
- Oreo Cookies — iconic chocolate sandwich cookies available in multiple varieties and flavors.
- Ritz Crackers — buttery, flaky crackers used as snacks, appetizers, and meal accompaniments.
- Chips Ahoy! — chocolate-chip cookies and related cookie varieties.
- Wheat Thins — thin, crispy wheat crackers available in multiple flavors.
- Triscuit — woven whole-grain wheat crackers and related snack varieties.
- Honey Maid — graham crackers and related snack products.
- Nilla — vanilla-flavored wafers and related cookie products.
- Nutter Butter — peanut-butter-flavored cookies.
- Premium — traditional saltine crackers.
- Cheese Nips — cheese-flavored crackers.
- Teddy Grahams — small graham-cracker snacks.
- Newtons — fruit-filled cookie products.
- Nilla Wafers — vanilla wafer cookies used as snacks and dessert ingredients.
- Good Thins — gluten-free and other specialty cracker products.
- Chicken in a Biskit — savory flavored cracker products.
- Snack Crackers — a variety of savory and flavored cracker products.
- Cookies & Biscuits — multiple cookie and biscuit varieties sold under Nabisco-associated brands.
- Crackers — traditional, whole-grain, cheese, savory, and specialty cracker products.
- Snack Foods — packaged snack products distributed through grocery, retail, and other food channels.
Mondelēz’s current North American operations identify brands including Oreo, Nabisco, LU, Chips Ahoy!, Wheat Thins, and Triscuit, with manufacturing and distribution facilities across the region.
Corporate Phone Numbers
Main Consumer Relations Number (1-855-535-5648)
1-855-535-5648 — Mondelēz International Consumer Relations number listed for the United States. Nabisco product questions and feedback are handled through Mondelēz’s consumer-relations organization.
Consumer Product Support
Consumers can use Mondelēz’s official Consumer Contacts resources for product questions, feedback, and other consumer inquiries.
Corporate / General Inquiries
General corporate inquiries should be directed through Mondelēz International’s official contact channels.
Investor Relations
1-847-943-5454 — Mondelēz International Investor Relations.
Investor Relations Email
ir@mdlz.com — official Mondelēz investor-relations contact.
How to Reach a Real Person at Nabisco
Because Nabisco operates as part of Mondelēz International rather than as a separate current public company, customers with questions about Nabisco products should generally use Mondelēz’s U.S. Consumer Relations channels. Mondelēz lists 1-855-535-5648 for Consumer Relations at its East Hanover, New Jersey office.
For product complaints, have the product name, package information, lot or date code, purchase details, and a clear description of the issue available when contacting Consumer Relations.
For business, corporate, or investor-related matters, customers should use the appropriate Mondelēz corporate or Investor Relations channel rather than a product-specific customer-service route.
Nabisco / Mondelēz North America Headquarters & Corporate Office Address
Mondelēz identifies its North America headquarters in East Hanover, New Jersey. Its U.S. Consumer Relations office is listed at the following address.
Mondelēz International, Inc. — Consumer Relations
100 Deforest Avenue
East Hanover, NJ 07936
United States
Nabisco / Mondelēz — Consumer Relations
1-855-535-5648
Nabisco / Mondelēz — Email
Nabisco / Mondelēz — Website
Nabisco / Mondelēz — Investor Relations
1-847-943-5454
Mondelēz also operates multiple North American manufacturing and distribution locations. Its official U.S. office-location information lists facilities including bakeries in Portland, Oregon, and Richmond, Virginia, where products such as Wheat Thins, Ritz, Chips Ahoy!, Oreo, Nilla, and Premium are manufactured.
How to File a Complaint Against Nabisco
Step 1 — Contact Nabisco / Mondelēz Consumer Relations
For a complaint involving a Nabisco product, first contact Mondelēz Consumer Relations at 1-855-535-5648 or through the official consumer-contact channel.
Step 2 — Provide Product Information
Provide the product name, package size, flavor or variety, purchase location, purchase date, and any lot/date code printed on the package.
Step 3 — Explain the Complaint Clearly
Describe the problem in detail, including what happened, when you noticed it, and any relevant product or packaging information.
Step 4 — Provide Supporting Documentation
Keep copies of receipts, photographs of the product and packaging, lot or date codes, purchase information, and any correspondence with Mondelēz Consumer Relations.
Step 5 — Request a Resolution
Explain the resolution you are seeking and ask the Consumer Relations representative to document the complaint and provide any applicable case or reference information.
Step 6 — Follow Up With Consumer Relations
If you do not receive a satisfactory response, follow up through the same official Mondelēz consumer channel and reference your previous communication.
Step 7 — Escalate the Matter
If you do not receive a satisfactory response, request that the complaint be escalated to the appropriate Consumer Relations or corporate team.
Step 8 — Contact the Appropriate Consumer Protection Agency
For serious unresolved product or consumer issues, customers may consider contacting the appropriate state or federal consumer-protection or food-safety authority depending on the nature of the complaint.
Step 9 — Consider Further Legal or Regulatory Action
If a significant matter cannot be resolved through Mondelēz and the appropriate regulatory channels, customers may consider obtaining independent legal advice or pursuing another appropriate legal or regulatory remedy. Keep all product, purchase, communication, and complaint documentation before escalating the matter.
