Charlie Brown’s Fresh Grill
About Charlie Brown’s Fresh Grill
Charlie Brown’s Fresh Grill and Steakhouse is a New Jersey-based casual dining restaurant brand known for prime rib, USDA Choice steaks, burgers, seafood, chicken, pasta, its Farmer’s Market Salad Bar, and traditional American steakhouse meals. The business traces its history to 1966, when three local businessmen in Warren, New Jersey opened the first Charlie Brown’s restaurant with a focus on high-quality cuts of meat, fresh produce, approachable prices, and a family-friendly dining environment.
Charlie Brown’s eventually grew into a much larger regional restaurant chain, but the company went through significant restructuring and store closures over the years. The brand’s older nationwide or multi-state footprint should therefore not be used when describing its current size. As of 2026, the official Charlie Brown’s website lists only two active locations, in Scotch Plains, New Jersey and Woodbury, New Jersey.
The current website does not clearly publish a separate modern corporate headquarters office distinct from its restaurant operations. Its official Contact Us page prominently lists 2376 North Ave, Scotch Plains, NJ 07076 and provides a centralized customer contact form for complaints, compliments, and Handshake Club questions. Because older directories list former corporate addresses and ownership arrangements that may no longer reflect the current operating business, the most defensible current contact address is the official Scotch Plains location unless a specific legal notice requires another address.
Charlie Brown’s Fresh Grill Headquarters & Corporate Office Address
Current Headquarters / Main Contact Address
Charlie Brown’s Fresh Grill & Steakhouse
2376 North Ave
Scotch Plains, NJ 07076
United States
The company’s current official Contact Us page uses this address and makes it the strongest verified public address for centralized customer communication.
Corporate Office
Charlie Brown’s does not currently publish a clearly separate modern corporate-office address on its official site.
For present-day customer or business communication, the Scotch Plains address above is the safest verified public contact location.
Other Important Address
Charlie Brown’s Fresh Grill, Woodbury
111 N Broad St
Woodbury, NJ 08096
United States
This is the chain’s second currently listed restaurant location.
Former / Historical Headquarters
Older directories and legacy records may list various New Jersey addresses, including Mountainside, Millburn, Washington Township, or other former corporate locations.Those should not be presented as the current headquarters without contemporary official confirmation because the chain has undergone restructuring, ownership changes, and a significant reduction in its store base.
Quick Information
Corporate Phone Number
Charlie Brown’s does not currently publish a separate verified corporate switchboard.
Customer Service Number
No nationwide centralized Customer Service phone number is prominently published.Customers should contact the applicable restaurant or use the official Contact Us form.
Corporate Office Address
2376 North Ave, Scotch Plains, NJ 07076
Used here as the primary verified current company contact address.
Headquarters Address
2376 North Ave, Scotch Plains, NJ 07076
The current Contact Us page displays
HSC@cbsteaks
for Handshake Club-related communication, but does not provide a conventional complete general corporate email address in its visible contact information.
Industry
Restaurants, Casual Dining, Steakhouse, American Cuisine and Catering
Founded
1966
Charlie Brown’s was founded in Warren, New Jersey.
Number of Employees
Charlie Brown’s does not currently publish a verified company-wide employee total.
Number of Locations
2 current locations
Scotch Plains and Woodbury, New Jersey.
Corporate Office Hours
No separate corporate-office hours are publicly listed.
Restaurant operating hours vary by location.
Website
Careers Page
Charlie Brown’s does not currently maintain a prominent centralized careers page on its main site.
Employment inquiries should be made directly with the active restaurant location.
Charlie Brown’s Fresh Grill Products & Services
Prime Rib
Charlie Brown’s is especially known for its slow-roasted, hand-carved prime rib.The company continues to feature prime rib as one of the central items defining its traditional steakhouse identity.
USDA Choice Steaks
The menu includes USDA Choice steaks prepared in traditional steakhouse styles.Different cuts, sizes, sauces, and accompaniments can vary with the active menu and restaurant location.
Burgers
Charlie Brown’s serves USDA Choice burgers with various toppings and sides.These provide a more casual option alongside steak, prime rib, seafood, and other full entrées.
Farmer’s Market Salad Bar
The Farmer’s Market Salad Bar is one of Charlie Brown’s signature restaurant features.It emphasizes fresh produce and complements the chain’s steakhouse-focused menu.
Seafood
The menu includes seafood entrées and seasonal seafood selections.Availability can differ by location and menu cycle.
Chicken
Charlie Brown’s serves chicken entrées for guests who prefer poultry instead of steak or seafood.Preparation styles vary according to current menu offerings.
Pasta
Pasta dishes provide additional entrée options beyond the restaurant’s core steakhouse selections.Some recipes may rotate or differ between locations.
Sandwiches
The restaurants serve sandwiches and handheld menu items suitable for lunch and casual dining.
Appetizers
Customers can order shareable starters and appetizers before entrées.
Selections vary according to the current menu.
Soups
Soups are available as starters or meal accompaniments.Seasonal availability may apply.
Desserts
Charlie Brown’s offers desserts to complete full-service dining meals.Specific desserts vary by location and seasonal menu.
Children’s Menu
The restaurants provide family-friendly dining and menu options designed for younger guests.
Full-Service Dining
Charlie Brown’s operates as a traditional sit-down casual-dining restaurant with table service.Its concept emphasizes family dining, value, and classic American steakhouse dishes.
Online Ordering
The current website provides online ordering for participating locations.Customers can order qualifying menu items for pickup or delivery.
Takeout
Both active restaurants provide takeout options.Customers should order directly with the selected location.
Delivery
Delivery is offered through supported digital ordering channels where available.Delivery fees, geographic coverage, and operating hours depend on the restaurant and platform.
Catering
Charlie Brown’s provides catering for home gatherings, office functions, celebrations, and other events.Its current catering program offers menu packages designed for groups and larger occasions.
Banquets
The Woodbury location offers banquet facilities with flexible packages, full-service bars, sit-down or buffet menus, and meeting rooms accommodating groups of up to approximately 80 guests.
Gift Cards
Charlie Brown’s currently sells physical gift cards and eGift cards through its website.Promotional gift-card offers may be available during certain periods.
Handshake Club
The Handshake Club is the brand’s customer loyalty and communication program.Questions can be submitted through the official Contact Us page.
Charlie Brown’s Fresh Grill Corporate Phone Numbers
Corporate Phone Number
No verified separate corporate switchboard is currently published.
Corporate Headquarters Number
No distinct headquarters-only number is publicly listed.
Headquarters Number
Customers should use the local restaurant number or the official online contact form.
Corporate Office Number
Not publicly listed as a separate verified number.
Customer Service Number
No centralized nationwide customer-service number is prominently published.
Customer Support Number
Use the restaurant involved or
https://charliebrowns.com/contact/
Toll-Free Number
No current verified toll-free consumer number is publicly listed.
Scotch Plains Restaurant Number
908-232-3443
Address
2376 North Ave, Scotch Plains, NJ 07076.
Woodbury Restaurant Number
856-537-5562
Address
111 N Broad St, Woodbury, NJ 08096.
Catering Number
No separate centralized catering number is currently published.Contact the restaurant involved, particularly Woodbury for banquet events.
Banquet Number
For Woodbury banquets
856-537-5562
Ask for the General Manager.
Sales Number
No conventional central sales number is publicly listed.
Billing Number
No separate billing department phone number is publicly listed.
Regional Office Number
Not applicable to the current two-location system.
Branch Office Number
Use the applicable restaurant number.
International Number
Not applicable.
Charlie Brown’s currently operates in New Jersey.
Emergency / After-Hours Number
No corporate emergency hotline is published.Immediate emergencies should be reported to local emergency services.
Investor Relations Number
Not applicable.
Charlie Brown’s is privately held.
Media / Press Number
No permanent verified press number is prominently published.
Human Resources Number
No centralized public HR number is currently published.
Employment questions should be directed to the active restaurant location.
Reservations / Booking Number
Reservations and dining questions should be handled by the applicable location
Scotch Plains: 908-232-3443
Woodbury: 856-537-5562
How to Reach a Real Person at Charlie Brown’s Fresh Grill
Because Charlie Brown’s currently operates only two publicly listed locations, the fastest way to reach a real person is to contact the specific restaurant involved. For Scotch Plains, call 908-232-3443. For Woodbury, call 856-537-5562. If the issue concerns a reservation, meal, refund, employee interaction, catering order, banquet, or delivery, ask directly for the manager on duty or General Manager.
Charlie Brown’s also maintains an official Contact Us form where customers can choose a location and classify the message as a compliment, Handshake Club inquiry, or complaint. This is the best written corporate-style escalation route currently published by the company. The form is particularly useful when a customer wants to provide a detailed timeline or preserve a written record.
If the issue concerns a banquet or large event at Woodbury, contact that restaurant specifically and ask for the General Manager. Keep receipts, reservation information, order details, date and time of the visit, and any previous correspondence available before escalating.
How to File a Complaint Against Charlie Brown’s Fresh Grill
Complaints may involve food quality, restaurant cleanliness, staff conduct, billing, reservations, catering, banquet arrangements, delivery, gift cards, loyalty communications, or another dining issue. Keep the receipt, restaurant location, date and time, server or manager name if known, photographs where appropriate, and previous correspondence.
Step 1: Contact Customer Service
Charlie Brown’s does not maintain a centralized nationwide call center, so start with the restaurant involved. Call 908-232-3443 for Scotch Plains or 856-537-5562 for Woodbury and ask to speak with the manager. Explain the issue clearly and request a reasonable resolution.
Step 2: Contact the Relevant Department
For catering or banquet issues, contact the event manager or General Manager at the location that handled the booking. For Handshake Club concerns, use the loyalty-related option on the company’s Contact Us page. For delivery, identify whether the order was placed directly or through a third-party platform because responsibility may differ.
Step 3: Request Supervisor or Management Review
If the first employee or shift manager cannot resolve the issue, ask for the General Manager. Provide the receipt, reservation, prior conversation details, and a clear explanation of what remains unresolved. Restaurant-level management is particularly important because the current business operates with only two locations.
Step 4: Use the Company’s Written Complaint Channel
Submit the complaint through
https://charliebrowns.com/contact/
The official form includes a specific Complaint category. Include the restaurant location, phone number, date, and detailed description so management can follow up.
Step 5: Contact Corporate Headquarters
For a serious unresolved issue, written correspondence can be directed to the current primary contact address:
Charlie Brown’s Fresh Grill
2376 North Ave
Scotch Plains, NJ 07076
The company does not currently publish a separate modern headquarters office address, so this official Contact Us location is the safest verified public route.
Step 6: Use the Specialized Complaint or Dispute Department
Charlie Brown’s does not publicly identify a standalone corporate dispute department. Instead, complaints should be routed through the restaurant’s General Manager and written Contact Us process. Catering, banquet, gift-card, delivery, or loyalty disputes should identify the specific service involved so they can be reviewed by the appropriate person.
Step 7: File With the Appropriate Regulator
Food-safety and sanitation complaints can be reported to the local health department responsible for the restaurant location. Serious alcohol-service concerns may fall under New Jersey alcohol regulators, while employment-related issues should be directed to the relevant labor agency.
Step 8: Use Consumer Protection or Financial Dispute Options
If a billing or refund dispute remains unresolved, customers may contact their card issuer or payment provider. General consumer complaints can also be submitted to the New Jersey Division of Consumer Affairs or another appropriate consumer-protection office.
Step 9: Consider Formal Legal or Arbitration Procedures
For a significant unresolved dispute, review any terms connected with the transaction, reservation, online order, or gift card. Depending on the amount and circumstances, options can include a written demand, small-claims court, mediation, or legal advice. Keep all receipts and proof that restaurant management was given a reasonable opportunity to resolve the issue first.
