Omaha Steaks
About Omaha Steaks
Omaha Steaks is an American food company specializing in premium steaks, beef, seafood, poultry, pork, side dishes, appetizers, desserts, and gourmet meal delivery. The company was founded in 1917 in Omaha, Nebraska, by J.J. and B.A. Simon under the name Table Supply Meat Company.
Over more than a century, Omaha Steaks grew from a local butcher business into a national direct-to-consumer food company. The business is still operated by the Simon family and describes itself as a fifth-generation family-owned company. Omaha Steaks continues to be headquartered in Omaha, Nebraska.
Today, customers can order Omaha Steaks products online, by telephone, through catalog services, and from participating retail outlets. The company remains well known for its wide selection of premium meats and gourmet food products delivered directly to customers.
Quick Information
Industry
Food Retail and Gourmet Food Delivery
Founded
1917
Corporate Phone Number
402-597-3000
Customer Service Number
1-800-960-8400
Corporate Office Address
11030 O Street
Omaha, NE 68137
United States
Headquarters Address
11030 O Street
Omaha, NE 68137
United States
custserv@omahasteaks.com
Ownership
Fifth-Generation Simon Family
Employees
More than 1,250 full-time and part-time employees
Main Business
Premium Meat and Gourmet Food Delivery
Customer Order Number
1-800-228-9055
Website
Omaha Steaks Products & Services
Omaha Steaks offers premium meat, seafood, meals, sides, desserts, and gift products.
Steaks
The company is best known for beef products including filet mignons, ribeyes, New York strips, sirloins, and other steak cuts.
Burgers
Omaha Steaks sells burgers and ground-beef products.
Seafood
Products include fish, shrimp, lobster, and other seafood options.
Poultry
Customers can purchase chicken, turkey, and other poultry products.
Pork
Omaha Steaks also offers pork chops, ribs, and other pork products.
Side Dishes and Appetizers
Available products include potatoes, vegetables, appetizers, and prepared sides.
Desserts
The company sells cakes, cheesecakes, pies, and other desserts.
Gift Packages
Omaha Steaks is widely used for food gifting, particularly during holidays and special occasions.
Omaha Steaks Corporate Phone Numbers
General Corporate Information
402-597-3000
Omaha Steaks publishes this as its general-information number at its headquarters at 11030 O Street.
Customer Service
1-800-960-8400
This is currently promoted by Omaha Steaks as a live-help Customer Service number.
Customer Orders
1-800-228-9055
Customers can use this number to place orders.
Customer Service Email
custserv@omahasteaks.com
Omaha Steaks currently publishes this email for customer-order and service-related inquiries.
How to Reach a Real Person at Omaha Steaks
For Customer Service, call:
1-800-960-8400
or email:
custserv@omahasteaks.com
Have the following information available:
- Order number
- Customer name
- Shipping address
- Product information
- Delivery date
- Gift recipient information when applicable
- Description of the issue
For problems involving damaged food, delayed delivery, incorrect products, or product quality, contact Customer Service as soon as possible.
Omaha Steaks also provides an online Help Center.
Omaha Steaks Headquarters & Corporate Office Address
Omaha Steaks Corporate Headquarters
11030 O Street
Omaha, NE 68137
United States
General Information: 402-597-3000
Omaha Steaks currently publishes this address and telephone number on its company profile.
The company remains closely tied to Omaha, where it was founded in 1917.
Its headquarters supports corporate management, customer operations, merchandising, fulfillment, marketing, food development, and other company functions.
How to File a Complaint Against Omaha Steaks
Step 1: Contact Customer Service
Call:
1-800-960-8400
Step 2: Email Customer Service
Send your complaint to:
custserv@omahasteaks.com
Step 3: Provide Order Information
Include:
- Order number
- Product
- Delivery date
- Recipient
- Description of the problem
- Photographs when relevant
Step 4: Request Further Review
If the first response does not resolve your complaint, request additional review.
Keep emails, photographs, delivery confirmations, and case details.
Step 5: Contact Corporate Headquarters
Omaha Steaks
11030 O Street
Omaha, NE 68137
United States
Step 6: Food Safety Complaints
For serious food-safety concerns, retain the product packaging, lot information, and photographs where possible.
Customers may also contact the appropriate food-safety authority.
Step 7: Consumer Complaint
Unresolved consumer disputes may be reported to the appropriate state consumer-protection agency.