Omaha Steaks
About Omaha Steaks
Omaha Steaks is a long-established American direct-to-consumer food company specializing in premium steaks, beef, seafood, pork, poultry, prepared meals, appetizers, side dishes, desserts, and gourmet gifts. Founded in 1917, the company has more than a century of experience in meat processing, food delivery, and direct marketing.
Omaha Steaks describes itself as America’s Original Butcher and pioneered cross-country foodservice and steak delivery. The business is known particularly for individually portioned steaks and gift packages shipped directly to customers. In addition to ecommerce and telephone ordering, Omaha Steaks operates physical retail stores and continues to expand its store and fulfillment network.
The company remains family owned, with ownership spanning five generations. Omaha Steaks currently reports more than 1,250 full-time and part-time employees, including approximately 100 master butchers. Its workforce expands significantly during the holiday season because Thanksgiving and Christmas represent major gift-ordering periods. Omaha Steaks maintains its corporate headquarters at 11030 O Street, Omaha, Nebraska 68137.
Quick Information
Corporate Phone Number
402-597-3000
Customer Service Number
800-960-8400
Corporate Office Address
11030 O Street, Omaha, NE 68137
Headquarters Address
11030 O Street, Omaha, NE 68137
Industry
Food Retail, Meat Processing, Ecommerce and Gourmet Food Delivery
Founded
1917
No. of Employees
More than 1,250 full-time and part-time employees
Corporate Office Hours
A universal headquarters office schedule is not published. Online accessibility assistance is available by telephone 24 hours a day, seven days a week.
Website
OmahaSteaks.com
Investor Relations
Not applicable in the conventional public-company sense because Omaha Steaks is privately and family owned.
Careers Page
Omaha Steaks Careers
Omaha Steaks Products & Services
Steaks
Premium beef steaks are the company’s signature product category.
Customers can purchase filet mignons, ribeyes, strip steaks, sirloins, T-bones, porterhouses, and other cuts.
Filet Mignon
Omaha Steaks is particularly well known for individually portioned filet mignons.
Different packages and grades are available throughout the year.
Ribeye Steaks
Customers can purchase ribeye steaks in various package configurations.
New York Strip Steaks
Omaha Steaks offers strip steaks as individual items and as components of gift packages.
Top Sirloin
Top sirloin products are available across multiple sizes and assortments.
Burgers
Omaha Steaks sells beef burgers and specialty burger products.
These are frequently included in bundled meal packages.
Hot Dogs and Franks
Premium hot dogs and related products are part of the company’s meat assortment.
Chicken
Omaha Steaks offers chicken breasts, prepared chicken dishes, and other poultry products.
Pork
Customers can purchase pork chops, ribs, tenderloins, and other pork products.
Seafood
Omaha Steaks is also a major provider of premium seafood.
Products can include salmon, shrimp, lobster, scallops, and other seafood selections.
Appetizers
The company offers appetizers designed for entertaining and meal preparation.
Products vary seasonally.
Side Dishes
Customers can order potatoes, vegetables, casseroles, and other prepared side dishes.
Desserts
Omaha Steaks sells cakes, cheesecakes, pies, cookies, and other desserts.
Prepared Meals
The company provides ready-to-cook and prepared meal products designed for convenient home dining.
Gift Packages
Gift packages combine steaks and other products for holidays, birthdays, business gifts, and special occasions.
Corporate Gifts
Businesses can purchase Omaha Steaks products for customers, employees, partners, and other recipients.
Large gift-order services are available.
Steaklover Rewards
Omaha Steaks operates its Steaklover Rewards loyalty program.
Members can access qualifying benefits and promotional offers subject to current program terms.
Ecommerce Ordering
Customers can place orders directly through OmahaSteaks.com.
The website supports order tracking, account management, gift ordering, and Customer Service.
Telephone Ordering
Customers can also place eligible orders through Omaha Steaks’ telephone sales and service channels.
Retail Stores
Omaha Steaks operates physical retail stores in multiple U.S. markets.
The company announced significant retail expansion during 2026.
Nationwide Delivery
Omaha Steaks ships products throughout the United States.
The company has expanded its fulfillment network to provide next-day delivery to more than 85% of the country.
Same-Day Delivery
Omaha Steaks has also been expanding same-day delivery in selected markets.
Availability depends on location.
Satisfaction Guarantee
Omaha Steaks provides a satisfaction guarantee for qualifying products.
If customers are not satisfied, the company states that it will replace the purchase or provide a refund, subject to applicable terms and limitations.
Omaha Steaks Corporate Phone Numbers
Corporate Phone Number
402-597-3000
Omaha Steaks publishes this number for general corporate information.
Corporate Headquarters Number
402-597-3000
This number is associated with the company’s headquarters at 11030 O Street.
Headquarters Number
402-597-3000
This is Omaha Steaks’ verified general-information number.
Corporate Office Number
402-597-3000
Appropriate corporate inquiries can be directed to this number.
Customer Service Number
800-960-8400
Omaha Steaks currently publishes this number prominently for customer orders and service-related inquiries.
Customer Support Number
800-960-8400
Customers can use this number for order, shipping, product, account, and service questions.
Toll-Free Customer Service Number
800-960-8400
This is Omaha Steaks’ current prominently displayed toll-free support number.
Satisfaction Guarantee Number
800-228-9872
Omaha Steaks also publishes this toll-free number in connection with its satisfaction guarantee and traditional Customer Service.
Traditional Customer Service Number
800-228-9872
The company’s official corporate profile continues to identify this number as Customer Service.
Customer Service Email
Omaha Steaks publishes this email for customer orders and service-related inquiries.
Customer Care Privacy Email
This address is used for certain privacy-related requests and documentation.
It should not be confused with the primary customer-service email.
General Information Number
402-597-3000
This number can be used for general company inquiries.
Corporate Fax Number
800-428-1593
Omaha Steaks publishes this corporate fax number.
Large Gift Orders
Omaha Steaks provides specialized services for large and corporate gift orders.
Customers should use the applicable business-gifting channel rather than routine product support.
Media / Press Contact
Omaha Steaks maintains dedicated Public Relations and Corporate Communications contacts.
Media inquiries should be directed to the current press team rather than Customer Service.
Human Resources Number
A universal public HR telephone number was not verified in current company materials.
Employment applicants should use Omaha Steaks Careers.
Investor Relations Number
Omaha Steaks is privately held and family owned.
It does not operate a conventional public-company Investor Relations department.
How to Reach a Real Person at Omaha Steaks
For current order and service assistance, call 800-960-8400. Omaha Steaks also provides live chat through its Help Center and publishes custserv@omahasteaks.com for customer-service inquiries. For issues involving the company’s satisfaction guarantee, 800-228-9872 is also an officially published Customer Service number.
When contacting Omaha Steaks, have the order number, purchaser’s name, recipient information, delivery address, product details, and shipment information available. If a food item arrived damaged, thawed, missing, incorrect, or otherwise unsatisfactory, explain the condition clearly and retain photographs or packaging information when possible.
Omaha Steaks Headquarters & Corporate Office Address
Omaha Steaks Corporate Headquarters
Omaha Steaks
11030 O Street
Omaha, NE 68137
This is the company’s current verified headquarters address.
Customer Service Address
Omaha Steaks Customer Service
11030 O Street
Omaha, NE 68137
The company’s Privacy Policy identifies this same address for Customer Service correspondence.
Corporate Operations
Omaha Steaks operates production, fulfillment, retail, and corporate facilities supporting its nationwide direct-to-consumer food business.
The O Street address remains the company’s central corporate location.
Retail Stores
Omaha Steaks operates physical retail stores in several states.
Individual store addresses are not corporate headquarters locations.
Fulfillment Facilities
The company has been expanding its nationwide fulfillment network to shorten delivery times.
Distribution and fulfillment facilities should not be confused with headquarters.
How to File a Complaint Against Omaha Steaks
Step 1: Contact Omaha Steaks Customer Service
Call:
800-960-8400
You can also email:
Explain the problem and provide your order number.
Step 2: Use Live Chat
Omaha Steaks provides live chat through its official Help Center.
This can be useful for current order and delivery questions.
Step 3: Describe the Product or Delivery Problem
Explain whether the issue involves damaged food, delayed delivery, missing items, incorrect products, billing, gift orders, or product quality.
Provide as much detail as possible.
Step 4: Use the Satisfaction Guarantee
Omaha Steaks states that qualifying customers who are not satisfied can request a replacement or refund.
For satisfaction-guarantee assistance, customers can also call:
800-228-9872
Step 5: Provide Supporting Documentation
Keep order confirmations, shipping information, photographs, packaging, product labels, and Customer Service correspondence.
Photographs can be particularly useful for damaged or temperature-sensitive food complaints.
Step 6: Request Escalation
If the first representative cannot resolve your concern, ask to have the issue reviewed by a supervisor or appropriate Customer Service manager.
Explain what resolution you are seeking.
Step 7: Send a Written Complaint
Written correspondence can be directed to:
Omaha Steaks Customer Service
11030 O Street
Omaha, NE 68137
Include the order number and copies of relevant documentation.
Step 8: Keep Complete Records
Maintain records of telephone calls, emails, chat conversations, refund or replacement commitments, shipping information, and case numbers.
Step 9: Report a Serious Food-Safety Issue
If the complaint involves a potential food-safety concern, preserve relevant product packaging, lot information, photographs, and purchase records.
Contact Omaha Steaks promptly and follow any product-handling instructions provided.
Step 10: Contact an Appropriate External Authority
For a serious unresolved food-safety, consumer-protection, payment, accessibility, or other regulated matter, consider contacting the appropriate government authority.
The correct agency depends on the issue and jurisdiction.
