WellCare Headquarters & Corporate Office

About Wellcare

Wellcare is a major American government-sponsored health insurance brand focused primarily on Medicare products. Its offerings include Medicare Advantage plans, Medicare Prescription Drug Plans, Dual Eligible Special Needs Plans and related member-support services. Wellcare operates in numerous states and provides members with access to healthcare networks, prescription-drug benefits, preventive services, care management and additional benefits that vary by plan and geographic market.

Wellcare historically operated as WellCare Health Plans, Inc., a Tampa, Florida-based publicly traded healthcare company. In January 2020, Centene Corporation acquired WellCare, after which Wellcare became a wholly owned part of Centene’s healthcare organization. Centene later consolidated several Medicare brands under the Wellcare name, expanding Wellcare’s role as the company’s principal national Medicare brand.

Today, Wellcare is not an independently headquartered public corporation. Its ultimate corporate parent is Centene Corporation, headquartered at Centene Plaza, 7700 Forsyth Boulevard, St. Louis, Missouri 63105. Wellcare continues to use a general mailing address in Tampa, Florida for member correspondence, while legal matters are specifically directed to Centene’s St. Louis headquarters. Centene reported approximately 61,100 employees and tens of millions of health-plan members as of mid-2026.

Quick Information

Corporate Phone Number

+1 (314) 725-4477

This is Centene Corporation’s current corporate phone number and the correct corporate-level contact for Wellcare’s parent organization.

Customer Service Number

1-833-444-9088

Wellcare currently publishes this number for many Medicare plan members, although member-service numbers can vary by plan, contract and state. Wellcare instructs members to use the number printed on the back of their Member ID card whenever possible.

Corporate Office Address

Centene Corporation
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
United States

This is the corporate headquarters of Wellcare’s parent company.

Headquarters Address

Centene Corporation / Wellcare
7700 Forsyth Boulevard
St. Louis, Missouri 63105
United States

Wellcare’s current Contact page specifically directs legal matters to this St. Louis address.

Email

Wellcare does not publish one universal plain-text Member Services email address for all Medicare plans.

Members should use the official online Contact Us form or plan-specific secure portal.

Corporate Media: mediainquiries@centene.com

Investor matters for parent company Centene are handled through its Investor Relations department.

Industry

Health Insurance, Medicare, Prescription Drug Plans, Managed Care, Government-Sponsored Healthcare and Healthcare Services

Founded

WellCare Health Plans traces its history to 1985 in Florida.Centene acquired WellCare in January 2020, integrating the business into its national health-plan platform.

Number of Employees

Wellcare does not publish a separate current brand-only employee count.Its parent company, Centene Corporation, reported approximately 61,100 employees in its 2026 second-quarter reporting.

Corporate Office Hours

Centene does not publish public walk-in hours for its headquarters.Wellcare Medicare Member Services hours generally include:

October 1 through March 31: 7 days a week, 8:00 AM to 8:00 PM

April 1 through September 30: Monday through Friday, 8:00 AM to 8:00 PM

Exact hours may differ by plan and state.

Website

https://www.wellcare.com/

The website provides plan information, provider searches, pharmacy resources, member services and Medicare support.

Investor Relations

Wellcare is not independently publicly traded.

Its parent, Centene Corporation, trades on the New York Stock Exchange under ticker symbol CNC.

Careers Page

Wellcare-related jobs are managed through Centene Careers.

Opportunities can include member services, clinical operations, pharmacy, Medicare operations, technology, finance and corporate positions.

Wellcare Products & Services

Medicare Advantage Plans

Wellcare offers Medicare Advantage plans that combine Medicare Part A and Part B coverage through private health-plan arrangements.

Plan availability, premiums and additional benefits vary by county and state.

Medicare Prescription Drug Plans

Wellcare provides standalone Medicare Part D Prescription Drug Plans.

These plans help eligible Medicare beneficiaries obtain prescription-drug coverage.

Dual Eligible Special Needs Plans

Wellcare offers Dual Eligible Special Needs Plans for qualifying individuals who are eligible for both Medicare and Medicaid.

These plans are designed to coordinate benefits and healthcare services across multiple government programs.

Medicare Supplement-Related Services

Depending on market and product structure, Centene and affiliated businesses may offer supplemental Medicare products alongside Wellcare’s primary Medicare Advantage and PDP portfolio.

Prescription Drug Coverage

Wellcare plans provide prescription-drug benefits according to plan formularies and pharmacy networks.

Members should review the formulary applicable to their specific plan before filling prescriptions.

Pharmacy Network

Wellcare contracts with retail, mail-order and specialty pharmacies.

Network participation and preferred cost-sharing arrangements vary by plan.

Mail-Order Pharmacy Services

Eligible members can use plan-approved mail-order pharmacy services for qualifying medications.

Preventive Care

Medicare Advantage plans can include preventive-care services consistent with Medicare requirements and the plan’s specific benefits.

Dental Benefits

Certain Wellcare Medicare Advantage plans include dental benefits.

Coverage levels and participating providers differ by plan.

Vision Benefits

Many Wellcare plans provide vision-related benefits, which can include exams or allowances for eyewear depending on the product.

Hearing Benefits

Some Medicare Advantage products include hearing examinations or hearing-aid benefits.

Over-the-Counter Benefits

Selected plans provide an allowance for eligible over-the-counter healthcare products.

Benefit amounts and approved items vary by plan.

Transportation Benefits

Some plans provide transportation assistance for eligible medical appointments.

Coverage and limitations differ by product and region.

Telehealth

Wellcare members may have access to telehealth services depending on plan benefits and provider availability.

Nurse Advice Line

1-800-581-9952

Wellcare publishes this Nurse Advice Line as available 24 hours a day, seven days a week for eligible members.

Provider Services

Wellcare provides separate provider support lines for physicians and healthcare organizations participating in its networks.

Broker Services

Wellcare supports licensed insurance brokers through dedicated broker-service channels.

Member Portal

Members can use Wellcare’s digital tools to access plan information, coverage details and other account resources.

Plan Enrollment Support

Prospective members can contact Wellcare for Medicare plan information and enrollment assistance.

Wellcare Corporate Phone Numbers

Corporate Phone Number

+1 (314) 725-4477

This is Centene Corporation’s current corporate headquarters number.

Corporate Headquarters Number

+1 (314) 725-4477

Current parent-company headquarters:

7700 Forsyth Boulevard
St. Louis, MO 63105

Headquarters Number

+1 (314) 725-4477

Wellcare no longer operates as a separately headquartered public corporation.

Corporate Office Number

+1 (314) 725-4477

This is the appropriate corporate-level number for parent-company inquiries.

Customer Support Number

1-833-444-9088

This is a principal current Wellcare Medicare Member Services number. Members should still use the number on their ID card because plan-specific contacts may differ.

Customer Service Number

1-833-444-9088

Wellcare Medicare members can use this number where applicable.

Toll-Free Number

1-833-444-9088

This is one of Wellcare’s main verified toll-free Medicare support numbers.

Prescription Drug Plan Number

1-888-550-5252

Wellcare publishes this number for Medicare Prescription Drug Plan members.

Prospective Medicare Member Number

1-844-480-0680

Prospective members can use this number for Wellcare Medicare plan information.

Prospective PDP Number

1-844-480-0700

This line is specifically for prospective Prescription Drug Plan members.

Nurse Advice Line

1-800-581-9952

Available 24/7 for eligible members.

Provider Services Number

1-855-538-0454

This is a current provider-services line for Wellcare Medicare plans in many markets.

Broker Services Number

1-866-822-1339

Wellcare publishes this number for broker support.

Sales Number

Wellcare does not use one universal conventional Sales Number.

Prospective members should call the Medicare enrollment contacts applicable to their plan type.

Support Number

Medicare Members: 1-833-444-9088

PDP Members: 1-888-550-5252

Nurse Advice: 1-800-581-9952

Billing Number

Wellcare does not publish one universal billing number for every Medicare product.

Premium and billing questions should be directed to the plan-specific Member Services number printed on the member’s ID card.

Regional Office Number

Wellcare operates across numerous states and uses state- and plan-specific service contacts.

There is no universal regional-office telephone number.

Branch Office Number

Wellcare does not operate a traditional consumer branch-office network.

Local Office Number

Member-support numbers vary by state and plan.

The Centene corporate headquarters number in St. Louis is 314-725-4477.

International Number

Not applicable for ordinary member services.

Wellcare provides U.S. government-sponsored health-plan products.

Emergency / After-Hours Number

For health advice, eligible members can use the 24/7 Nurse Advice Line at 1-800-581-9952.

For medical emergencies, members should use emergency medical services rather than waiting for Wellcare Member Services.

Investor Relations Number

+1 (212) 549-1306

Centene currently publishes this number for Investor Relations inquiries.

Media / Press Number

+1 (314) 445-0790

Email: mediainquiries@centene.com

This is Centene’s current corporate media contact.

Human Resources (HR) Number

Centene does not publish a universal applicant HR number.

For employment verification:

1-800-791-8943

Company Code: CENTE

Reservations / Booking Number

Not applicable.

Wellcare is a health-insurance brand rather than a reservation-based business.

How to Reach a Real Person at Wellcare

The most reliable way to reach a Wellcare representative is to call the number printed on the back of your Wellcare Member ID card. For many Medicare Advantage members, the current general number is 1-833-444-9088, while Prescription Drug Plan members can use 1-888-550-5252. Wellcare specifically warns members to verify phone numbers because scammers may use numbers that resemble legitimate health-plan contacts.

Have your Member ID card, plan name, prescription or claim information and any prior case numbers available before calling. If the issue involves health advice outside normal Member Services hours, eligible members can use the 24/7 Nurse Advice Line at 1-800-581-9952. Corporate headquarters at 314-725-4477 should be reserved for broader Centene corporate matters rather than routine benefit questions.

Wellcare Headquarters & Corporate Office Address

Current Parent Company Headquarters

Centene Corporation
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
United States

Corporate Phone: 314-725-4477

This is Centene’s current SEC-verified principal executive-office address.

Wellcare General Mailing Address

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631
United States

This remains Wellcare’s current general mailing address for plan correspondence.

Legal Department Address

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
United States

Wellcare’s current Contact page specifically directs legal matters to this address.

Historical WellCare Headquarters

Before the Centene acquisition, WellCare Health Plans maintained principal executive offices at:

8735 Henderson Road, Renaissance One
Tampa, FL 33634

Former Corporate Phone: 813-290-6200

This was the former standalone public-company headquarters and should now be treated as historical.

Headquarters Transition

When Centene acquired WellCare in 2020, the combined company stated that it would be headquartered in St. Louis, Missouri, while continuing substantial operations in Florida.

Lien and Subrogation Address

The Rawlings Company
P.O. Box 2000
La Grange, KY 40031

This is a specialized address for lien and subrogation requests, not ordinary member complaints.

How to File a Complaint Against Wellcare

Members experiencing a problem involving benefits, claims, prescriptions, provider access, authorization or customer service should use the contact process associated with their exact Wellcare plan.

Step 1: Check Your Member ID Card

Find the Member Services number printed on your current Wellcare ID card.

This is usually the best number because Wellcare contacts vary by state and plan.

Step 2: Contact Wellcare Member Services

For many Medicare plans, call:

1-833-444-9088

For Prescription Drug Plans:

1-888-550-5252

Step 3: Explain the Issue Clearly

Provide your Member ID, plan name, provider information, claim or prescription number and the date of the problem.

Step 4: Request a Case or Reference Number

If the representative opens a case, save the reference number.Use it in all subsequent follow-up.

Step 5: Use the Formal Grievance or Appeal Process

If the complaint involves a coverage denial, claim decision or benefit determination, ask whether the issue requires a formal Medicare grievance or appeal rather than ordinary Customer Service.

Step 6: Contact Provider Services When Appropriate

Healthcare providers should use the appropriate Provider Services line rather than Member Services.For many Medicare plans:

1-855-538-0454

Step 7: Follow Up Through the Existing Case

If the problem remains unresolved, call Member Services again and provide the original case details.

Step 8: Submit Written Correspondence

For general Wellcare correspondence:

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Step 9: Escalate Legal or Corporate Matters Correctly

For a matter requiring formal legal correspondence:

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Attn: Legal Department

Step 10: Consider Medicare or Regulatory Escalation

If a serious Medicare plan complaint remains unresolved, the appropriate external route may involve Medicare, a state insurance regulator or another government agency depending on the issue. Keep all decision letters, claim records and grievance reference numbers before escalating externally.