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- Enterprise Holdings
About Enterprise Holdings
Enterprise Holdings is a leading transportation services company that operates a large network of vehicle rental and mobility businesses.
The company operates well-known brands including Enterprise Rent-A-Car, National Car Rental and Alamo.
Enterprise Holdings provides vehicle rental, fleet management, carsharing and other mobility services to individual consumers, businesses and travelers.
The company is headquartered in Clayton, Missouri, in the St. Louis metropolitan area.
Quick Information
Legal Company Name
Enterprise Holdings, Inc.
Trade Names
Enterprise Rent-A-Car, National Car Rental and Alamo
Industry
Transportation and vehicle rental
Founded
1957
Headquarters
Clayton, Missouri
Corporate Headquarters Address
600 Corporate Park Drive
St. Louis, MO 63105
United States
Corporate Phone
(314) 512-5000
Company Type
Privately held company
CEO
Chrissy Taylor
Official Website
https://www.enterpriseholdings.com/
Products and Services
Enterprise Holdings provides services including:
- Car rentals
- Truck rentals
- Van rentals
- Fleet management
- Commercial vehicle services
- Airport rentals
- Business rental programs
- Long-term rentals
- Replacement transportation
- Car sales
- Mobility services
- Enterprise Rent-A-Car
- National Car Rental
- Alamo
Availability and services vary by location.
Corporate Phone Numbers and Contact Information
Enterprise Holdings Corporate Office
Phone: (314) 512-5000
The corporate office handles company and business matters. Customers with rental-related issues should generally contact the appropriate Enterprise, National or Alamo customer-service channel.
Rental Customer Service
Customers may need assistance with:
- Reservations
- Rental agreements
- Billing
- Vehicle issues
- Damage claims
- Returns
- Deposits
- Membership programs
- Airport rentals
How to Reach a Real Person at Enterprise
Before contacting Enterprise Holdings or one of its brands, have:
- Rental agreement number
- Reservation number
- Driver name
- Rental location
- Pickup and return dates
- Vehicle information
- Billing information
- Description of the problem
- Previous case number
Enterprise Holdings Headquarters and Corporate Office Address
Enterprise Holdings, Inc.
600 Corporate Park Drive
St. Louis, MO 63105
United States
Corporate Phone: (314) 512-5000
The corporate office should not automatically be treated as a public walk-in rental location or customer-service center.
Rental and Customer Assistance
Customers may contact Enterprise Holdings brands regarding:
- Reservations
- Rental extensions
- Vehicle returns
- Billing questions
- Damage claims
- Deposit questions
- Roadside assistance
- Membership programs
- Corporate rental programs
For a specific rental, the rental location or brand’s customer-service team is usually the appropriate first contact.
How to File a Complaint Against Enterprise Holdings
Step 1: Contact the rental branch involved.
Step 2: Ask to speak with a manager when appropriate.
Step 3: Provide your reservation or rental agreement number.
Step 4: Explain the issue and requested resolution.
Step 5: Contact the appropriate brand’s customer-service department if necessary.
Step 6: Save any case or reference number.
Step 7: Keep receipts, photographs and correspondence.
Step 8: Request escalation if the matter remains unresolved.
Corporate Information
Enterprise Holdings is privately held and operates Enterprise Rent-A-Car, National Car Rental and Alamo.
The company serves consumers and businesses through a large network of rental and mobility locations.
Frequently Asked Questions
1. Where is Enterprise Holdings headquartered?
Enterprise Holdings is headquartered in Clayton, Missouri, in the St. Louis area.
2. What is Enterprise Holdings’ corporate phone number?
The corporate office phone number is (314) 512-5000.
3. Who is the CEO of Enterprise Holdings?
Chrissy Taylor is the President and Chief Executive Officer of Enterprise Holdings.
4. What companies does Enterprise Holdings own?
Enterprise Holdings operates brands including Enterprise Rent-A-Car, National Car Rental and Alamo.
5. What services does Enterprise Holdings provide?
The company provides vehicle rentals, fleet management, car sales and other transportation and mobility services.
6. How do I contact Enterprise customer service?
For rental-related issues, contact the appropriate Enterprise Rent-A-Car location or customer-service channel.
7. How do I complain about Enterprise?
Start with the rental branch or appropriate brand customer-service team and provide your rental agreement or reservation information.
8. Can I visit Enterprise Holdings headquarters for customer service?
The corporate headquarters should not automatically be treated as a public walk-in rental or customer-service location.
9. Is Enterprise Holdings publicly traded?
No. Enterprise Holdings is a privately held company.
