Emerson Electric
Emerson Electric Co., generally branded simply as Emerson, is a global industrial technology and automation company headquartered in St. Louis, Missouri. The company was established in 1890 when brothers Charles and Alexander Meston, with financial backing from John Wesley Emerson, formed the Emerson Electric Manufacturing Company. Its early business focused on electric motors and fans, including some of the earliest commercially successful electric fans in North America. Over more than 135 years, Emerson expanded through product development, acquisitions, international growth, and portfolio changes into a major global industrial technology enterprise.
Today, Emerson positions itself as a global automation leader. Its technology is used to help industrial customers control, monitor, optimize, and automate complex operations in industries such as energy, chemicals, life sciences, power, manufacturing, utilities, food and beverage, metals, and other process and discrete industries. The company provides automation systems, measurement technology, final control equipment, industrial software, test and measurement technologies, and related lifecycle services. Emerson’s 2025 sustainability reporting identified approximately 71,000 employees and approximately $18 billion in global sales.
Emerson remains a publicly traded corporation listed on the New York Stock Exchange under the symbol EMR. In recent years, the company has undertaken a substantial portfolio transformation. It sold its remaining interest in the Copeland joint venture in 2024, acquired NI to strengthen test and measurement capabilities, and in March 2025 completed the acquisition of the remaining shares of Aspen Technology that it did not already own. AspenTech consequently became a wholly owned Emerson subsidiary, strengthening Emerson’s industrial software and automation portfolio.
Emerson Electric Co.
8027 Forsyth Boulevard
St. Louis, MO 63105
United States
This is Emerson’s current global headquarters and principal executive office. The address is confirmed in Emerson’s 2026 SEC filings and current Investor Relations information.
8027 Forsyth Boulevard
St. Louis, MO 63105
United States
Emerson’s main corporate office and global headquarters operate from the same location. Senior corporate leadership, financial reporting, investor relations, governance, and enterprise administration are associated with this St. Louis office.
Emerson Electric Co.
8027 Forsyth Boulevard
St. Louis, MO 63105
United States
For general corporate correspondence, Emerson’s verified global-headquarters address can be used. Correspondence relating to privacy, investor matters, ethics, or other specialized issues should identify the responsible department.
Emerson’s corporate registration materials also identify 8000 W. Florissant Avenue, St. Louis, Missouri 63136 as its registered office in Missouri. This is a legal registered-office address and should not be confused with the company’s current global headquarters at 8027 Forsyth Boulevard.
Older information may associate Emerson with other St. Louis-area addresses because the company has deep historical roots in the region and maintains multiple facilities. Current corporate and SEC records identify 8027 Forsyth Boulevard, St. Louis, Missouri 63105 as the global headquarters and principal executive-office address.
314-553-2000
This is Emerson’s main global-headquarters telephone number.
888-889-9170
Emerson lists this number for its Global Response Center and general enterprise inquiries.
8027 Forsyth Boulevard, St. Louis, MO 63105, United States
8027 Forsyth Boulevard, St. Louis, MO 63105, United States
contactus@emerson.com
This is the email published for Emerson’s Global Response Center.
Industrial automation, software, measurement and instrumentation, control systems, test and measurement, industrial technology, valves, and lifecycle services.
1890
Emerson was founded in St. Louis, Missouri, as the Emerson Electric Manufacturing Company.
Approximately 71,000 employees based on Emerson’s 2025 company reporting.
Emerson serves customers worldwide across the Americas, Europe, Asia, the Middle East, and Africa, with a broad network of manufacturing, engineering, technology, sales, and service operations.
Emerson’s corporate imprint information identifies telephone availability Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time for the published corporate electronic-contact number. Individual product-support centers may maintain different or 24/7 schedules.
Investor Relations: https://ir.emerson.com/
Careers: https://www.emerson.com/en/careers
Emerson provides industrial automation platforms that integrate process control, plant operations, safety, data, and equipment management. These systems help operators manage complex facilities more efficiently while improving reliability, visibility, and process consistency.
The company produces measurement technologies used to monitor variables such as pressure, flow, temperature, level, and other process conditions. These instruments support accurate process management across energy, chemical, pharmaceutical, utility, and manufacturing environments.
Emerson provides valves, regulators, actuators, and related control technologies used to manage the movement of fluids and gases through industrial processes. These solutions support safety, process stability, efficiency, and precise control.
Through Emerson and AspenTech, the company offers software for process optimization, engineering, asset performance, simulation, operations, and industrial data analysis. Emerson’s full acquisition of AspenTech in 2025 further expanded its software portfolio.
Emerson’s test and measurement business includes technology strengthened through its acquisition of NI. These tools help engineers develop, validate, test, and monitor electronic and industrial systems across sectors including semiconductors, transportation, aerospace, and advanced manufacturing.
Emerson supplies technologies for machine automation, motion, pneumatics, control, sensing, and industrial manufacturing processes. These products are designed to improve production flexibility, equipment performance, and factory automation.
Customers can access specialized product support for Emerson technologies, including automation systems and related software and hardware. Certain support programs provide 24/7 assistance for covered systems and require customers to provide product-line, software-version, and system-identification information.
Emerson provides maintenance, modernization, engineering, reliability, optimization, training, and lifecycle services. These programs help industrial facilities maintain installed equipment, reduce downtime, improve process performance, and manage technology upgrades.
314-553-2000
This is Emerson’s verified main corporate telephone number at its St. Louis global headquarters.
314-553-2000
The same number serves Emerson’s global headquarters at 8027 Forsyth Boulevard. Callers with general corporate inquiries can use this number for referral to an appropriate office or person.
314-553-2000
Emerson specifically instructs general corporate callers to use this headquarters number when they require referral to an appropriate person or corporate office.
314-553-2000
Emerson does not publish a different primary corporate-office switchboard separate from its global-headquarters number.
888-889-9170
This number is published for Emerson’s Global Response Center and can be used for additional inquiries and assistance with routing a request.
888-367-3774
Emerson lists this U.S./Canada customer-service number within its automation-system support resources. It is designed for applicable Automation Systems customers rather than every Emerson business.
800-833-8314
This is one of Emerson’s published U.S./Canada product-support numbers for supported Automation Systems products. Customers should have the product line, version, and system or serial number ready before calling.
877-812-4036
Emerson also lists this number for applicable U.S. and Canadian product-support services. Coverage can depend on the product and support subscription.
314-553-2197
This is Emerson’s official Investor Relations number and is intended for shareholders, analysts, and financial-market inquiries.
888-213-0970
Emerson lists this Computershare number for transfer-agent and shareholder-record services.
800-893-2525
This is Emerson’s toll-free Ethics Hotline number for the United States and Canada. It is designed for business-conduct, accounting, auditing, compliance, and related ethics concerns rather than normal customer-service issues.
770-582-5243
Emerson publishes this number for ethics reports from countries not covered by certain dedicated regional hotline numbers.
For a general corporate matter, call Emerson’s global headquarters at 314-553-2000. Emerson specifically states that callers can use this headquarters number to be referred to an appropriate person or office. Explain the reason for your call clearly and identify the business unit, product line, department, or previous contact involved whenever possible. Investor-related questions should instead go directly to Investor Relations at 314-553-2197.
For general enterprise support, Emerson’s Global Response Center can be reached at 888-889-9170 or contactus@emerson.com. Customers with an automation-system problem may have access to more specialized customer-service or technical-support numbers. Before contacting technical support, prepare the product name, system ID or serial number, software version, support agreement information, symptoms, and any relevant error messages. Emerson specifically recommends having this information ready when seeking technical assistance.
Because Emerson operates numerous specialized product groups, a local office or business-specific technical-support team will often be more effective than corporate headquarters for product questions. Headquarters should generally be used for corporate escalation, governance, unresolved routing problems, media matters, or situations requiring enterprise-level attention.
Complaints involving Emerson may concern product quality, technical support, orders, service contracts, billing, software, warranties, business conduct, safety, privacy, shareholder issues, or interactions with a particular Emerson business unit. Before filing a complaint, collect invoices, purchase orders, contracts, serial numbers, system IDs, product versions, support-case numbers, photographs, error logs, emails, and a chronological summary of the problem and prior attempts to resolve it.
Begin with the Emerson support channel responsible for the affected product or service. General inquiries can be directed to the Global Response Center at 888-889-9170, while applicable automation customers may use their dedicated support channels. Explain the problem clearly and request a case or reference number that can be used if escalation becomes necessary.
If the general support team cannot resolve the complaint, contact the appropriate Emerson business group. Depending on the matter, this may involve Automation Systems, Final Control, Measurement Instrumentation, Discrete Automation, software, order management, sales, or technical support. Specialized teams generally have better access to product records and technical expertise than the corporate switchboard.
Ask the representative to escalate the complaint to a supervisor, service manager, account manager, or appropriate regional management contact. Provide the existing case number, explain what has already been attempted, and identify the specific solution you are seeking. For complex industrial issues, management may need to coordinate engineering, commercial, or legal review.
Submit the complaint in writing through Emerson’s official contact channel or the responsible business group. Include transaction details, product identifiers, relevant dates, previous case numbers, supporting evidence, and your requested resolution. Written documentation creates a clearer record if the dispute later requires corporate, regulatory, or contractual review.
If normal business-unit channels have been exhausted, send a formal escalation to Emerson Electric Co., 8027 Forsyth Boulevard, St. Louis, MO 63105 or call 314-553-2000 and request referral to the appropriate corporate office. Explain that the matter has already been through normal support channels and provide all existing case information.
For ethics or compliance matters, Emerson provides a dedicated Ethics Hotline at 800-893-2525 in the U.S. and Canada. Investor complaints should be directed to Investor Relations, and privacy concerns should be sent to Emerson’s data-protection organization. Specialized channels should be used when the nature of the complaint requires confidentiality, compliance review, shareholder assistance, or regulatory handling.
If the dispute involves a regulated activity, determine the appropriate authority based on the issue. Securities-related matters may fall under the U.S. Securities and Exchange Commission, workplace-safety complaints may involve OSHA, and privacy, environmental, employment, or trade matters may be handled by other federal, state, or international regulators.
For qualifying commercial or consumer disputes, consider contacting an applicable state attorney general, consumer-protection agency, procurement authority, or other dispute-resolution organization. Business customers should first examine their Emerson purchase orders, warranties, software agreements, support agreements, or other contracts because these documents may specify notice and dispute procedures.
If the complaint remains unresolved and involves substantial financial losses, contractual rights, product liability, intellectual property, or another serious legal issue, review the governing contract before initiating formal proceedings. Arbitration, mediation, or litigation requirements may apply depending on the agreement and jurisdiction. Professional legal advice may be appropriate before pursuing this final escalation stage.
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