Sleep Number
About Sleep Number
Sleep Number Corporation is a U.S. sleep wellness and smart-bed company headquartered in Minneapolis, Minnesota. The business develops, manufactures, sells, delivers, and supports adjustable mattresses, smart beds, temperature-regulating sleep products, adjustable bases, bedding, furniture, sleep-tracking technology, and related wellness services. Its business model is vertically integrated, meaning Sleep Number controls much of the customer journey from product development and manufacturing through retail, delivery, installation, and long-term support.
The company was founded in 1987 as Select Comfort and opened its first retail store in 1992. It introduced SleepIQ technology in 2014 and changed its corporate identity from Select Comfort to Sleep Number in 2017 as the business became increasingly focused on personalized, connected sleep technology. Current company information says Sleep Number has helped improve the sleep of approximately 16 million people.
Sleep Number remains a publicly traded company. As of January 3, 2026, it operated 600 Sleep Number stores across all 50 states, employed 3,133 team members, and reported approximately $1.411 billion in fiscal 2025 net sales. Linda Findley currently serves as President and Chief Executive Officer.
Quick Information
Corporate Phone Number
763-551-7000
This is the current corporate telephone number published with Sleep Number Corporation’s principal executive office.
Customer Service Number
1-800-472-7185
Current Customer Support hours
Monday to Friday: 8:00 AM to 4:30 PM CT
Saturday: 10:00 AM to 2:00 PM CT
Chat support is currently available seven days a week from 6:00 AM to 11:00 PM CT.
Corporate Office Address
Sleep Number Corporation
1001 Third Avenue South
Minneapolis, MN 55404
United States
Headquarters Address
Sleep Number Corporation
1001 Third Avenue South
Minneapolis, MN 55404
United States
Current SEC filings continue to identify this address as Sleep Number’s principal executive office.
Investor Relations: investorrelations@sleepnumber.com
Privacy: privacy@sleepnumber.com
Media: muriel.lussier@sleepnumber.com.
Industry
Sleep Technology, Mattresses, Smart Beds, Bedding, Adjustable Bases, Sleep Wellness and Specialty Retail
Founded
1987
The company was originally founded as Select Comfort.
Current CEO
Linda Findley
Current 2026 SEC filings identify Linda Findley as President and Chief Executive Officer.
Number of Employees
3,133 team members as of January 3, 2026
The workforce included
1,863 retail sales and support
305 field services
160 customer service
294 manufacturing and logistics
511 technology, corporate, management and administrative roles.
Number of Stores
600 stores
Sleep Number operated stores in all 50 states at the end of fiscal 2025.
Fiscal 2025 Revenue
Approximately $1.411 billion in net sales.
Corporate Office Hours
Sleep Number does not prominently publish general public walk-in hours for its Minneapolis headquarters.
Business visitors should arrange appointments in advance.
Website
Investor Relations
Investor Relations Phone
763-551-7498
Investor Relations Email
investorrelations@sleepnumber.com.
Careers Page
https://careers.sleepnumber.com/
Sleep Number hires across retail, customer service, field services, manufacturing, logistics, technology, product development, corporate operations, and Sleep Number Labs.
Sleep Number Products & Services
Sleep Number’s current product portfolio centers on adjustable firmness, sleep tracking, temperature management, personalized comfort, and integrated smart-bed technology.
Sleep Number Smart Beds
Sleep Number smart beds allow users to adjust firmness and support according to individual sleeping preferences.
Current models integrate adjustable air-chamber technology with connected controls and Sleep Number’s broader sleep wellness platform.
ComfortNext Collection
The ComfortNext line is part of Sleep Number’s newer generation of sleep products.
These beds combine personalized firmness, pressure-relieving comfort, and connected controls designed to adapt as a sleeper’s needs change.
ComfortNext Lux
ComfortNext Lux provides a more premium version of the ComfortNext sleep experience.
It adds enhanced comfort features while retaining Sleep Number’s adjustable-firmness technology and connected sleep controls.
ComfortNext Ultra
ComfortNext Ultra sits toward the premium end of the current ComfortNext product family.
It is designed for sleepers seeking more advanced comfort and personalization within Sleep Number’s latest mattress architecture.
ClimateCool Smart Bed
ClimateCool is a temperature-focused Sleep Number smart bed designed to support cooler sleep.
The product incorporates active temperature technology and scientifically developed temperature programs intended to improve sleep comfort.
Climate360 Smart Bed
Climate360 is one of Sleep Number’s premium smart-bed systems.
It combines adjustable firmness with active heating and cooling technology and individualized comfort settings for each side of the bed.
Adjustable Firmness
Sleep Number beds allow sleepers to select an individualized Sleep Number setting.
Couples can adjust each side independently on compatible dual-zone beds, allowing different firmness preferences within one mattress.
SleepIQ Technology
SleepIQ is Sleep Number’s sleep-tracking and wellness technology platform.
It can track sleep patterns, provide personalized sleep information, and generate a daily SleepIQ score for compatible smart-bed users.
Sleep Number App
The Sleep Number app allows customers to control compatible beds, review SleepIQ information, manage sleeper profiles, access settings, and use connected sleep features.
Bluetooth can provide local bed control for certain supported models even when the user is not connected through the normal account session.
Adjustable Bases
Sleep Number sells adjustable bases that allow users to elevate or reposition the head and foot of compatible beds.
Certain models support individual positioning and can integrate with Sleep Number smart-bed controls.
FlexFit Adjustable Bases
FlexFit is Sleep Number’s adjustable-base product family.
Available features vary by model but can include head and foot elevation, personalized positions, and compatibility with Sleep Number smart beds.
Pillows
Sleep Number sells pillows designed for different sleeping positions, comfort preferences, and support needs.
The assortment includes traditional, contour, and specialty pillow designs.
Bedding
The company sells sheets, mattress pads, protectors, blankets, comforters, and other bedding accessories.
Products are designed to complement Sleep Number mattresses and bed sizes.
Furniture
Sleep Number also sells bedroom furniture and bed-related furniture products through its retail and online channels.
The assortment can include bed frames and compatible bedroom accessories.
Replacement Parts
Sleep Number provides replacement parts for supported beds, including air chambers, control systems, foam components, and other service parts.
Traditional bed components remain available for certain older models.
Control Systems
Replacement Firmness Control, Smart Control, and Core Control systems are available for compatible Sleep Number beds.
Sleep Number publishes installation instructions and pairing guidance for replacement systems.
Professional Delivery and Setup
Sleep Number provides delivery and installation services for qualifying bed purchases.
Its vertically integrated model includes field-service teams that support product setup and ongoing customer care.
Sleep Number Rewards
Sleep Number Rewards provides qualifying customers with loyalty and account benefits.Support for Rewards account access is available through the standard Customer Support line.
Online Shopping
Customers can purchase mattresses, bases, furniture, bedding, and accessories through:
Retail Stores
Sleep Number sells products through its nationwide retail network.At the end of 2025, it operated 600 stores in all 50 states.
Warranty Support
Sleep Number provides warranty support for qualifying products and replacement components.
Customers should contact Customer Support with purchase details, product information, and photos or troubleshooting information where appropriate.
Sleep Number Corporate Phone Numbers
Corporate Phone Number
763-551-7000.
Corporate Headquarters Number
763-551-7000
Headquarters Number
763-551-7000
Corporate Office Number
763-551-7000
Customer Service Number
1-800-472-7185
Customer Support Number
1-800-472-7185
Product Support Number
1-800-472-7185
Order Support Number
1-800-472-7185
Delivery Support Number
1-800-472-7185
Return Support Number
1-800-472-7185
Current support articles direct customers with delivery, return, missing-item, and order-change questions to this number.
Rewards Support Number
1-800-472-7185.
Sleep Number App Support
1-800-472-7185
Privacy Number
1-800-554-0184
Privacy Email
privacy@sleepnumber.com.
Investor Relations Number
763-551-7498
Investor Relations Email
investorrelations@sleepnumber.com.
Audit Committee Hotline
1-800-835-5870
This number is intended for concerns involving accounting, auditing, and internal controls.
Ethics and Integrity Hotline
1-833-596-3092
This is a specialized ethics reporting line, not ordinary Customer Service.
Billing Number
Sleep Number does not publish a separate billing-only general phone line.
Use
1-800-472-7185
Sales Number
Sleep Number does not prominently publish one separate nationwide Sales Department number.
Customers can purchase through a local Sleep Number store, SleepNumber.com, phone, or chat.
Local Store Number
Individual Sleep Number stores maintain their own telephone numbers.
Store Locator
https://www.sleepnumber.com/stores
Media Contact
Current media email:
muriel.lussier@sleepnumber.com.
Human Resources Number
Sleep Number does not prominently publish one universal public applicant HR number.
Careers
https://careers.sleepnumber.com/
Emergency / After-Hours Number
Sleep Number does not publish a general corporate emergency hotline.
How to Reach a Real Person at Sleep Number
For product, order, delivery, warranty, bed-control, app, billing, return, or Rewards questions, call 1-800-472-7185. Current support hours are Monday through Friday from 8:00 AM to 4:30 PM CT and Saturday from 10:00 AM to 2:00 PM CT. Chat support is available seven days a week from 6:00 AM to 11:00 PM CT. Have your order number, account email, bed model, purchase date, and product serial or troubleshooting details ready.
For privacy requests, call 1-800-554-0184 or email privacy@sleepnumber.com. Investors can contact 763-551-7498 or investorrelations@sleepnumber.com. Store-specific purchase or service questions can also be directed to the local Sleep Number store.
Sleep Number Headquarters & Corporate Office Address
Sleep Number’s current corporate headquarters
Sleep Number Corporation
1001 Third Avenue South
Minneapolis, MN 55404
United States
Corporate Phone: 763-551-7000.
Minneapolis Headquarters
1001 Third Avenue South
Minneapolis, MN 55404
United States
Sleep Number’s own careers materials continue to describe its corporate headquarters as being in downtown Minneapolis.
Current CEO
Linda Findley
Current SEC filings identify Findley as
President and Chief Executive Officer.
Current Workforce
At January 3, 2026
3,133 team members.
Current Store Network
At the end of fiscal 2025
600 stores
across
All 50 U.S. states.
Fiscal 2025 Net Sales
$1.411 billion
compared with approximately $1.682 billion in 2024.
Public Company Status
Sleep Number Corporation trades on
Nasdaq Global Select Market
Ticker
SNBR.
Founding History
The company was founded as:
Select Comfort
in
1987
and adopted the Sleep Number corporate identity in:
2017.
Lives Improved
Current Sleep Number careers materials state that its products have helped:
Nearly 16 million people.
Patents and Innovation
Current company career materials describe Sleep Number as having:
1,000+ patents and patents pending
along with billions of hours of sleep data supporting its connected wellness platform.
How to File a Complaint Against Sleep Number
Customers filing a complaint involving a mattress, adjustable base, delivery, installation, warranty, replacement part, app, billing, return, refund, Rewards account, or store experience should collect their order number, purchase date, account email, product model, photographs, delivery information, and previous support records.
Step 1: Contact Sleep Number Customer Support
Call 1-800-472-7185 and explain the issue clearly. Provide the order number, bed model, purchase date, and information about the problem. For technical issues, describe any error message, app problem, remote behavior, noise, air-loss issue, or failed troubleshooting steps. Ask the representative to document the complaint and provide any available case number.
Step 2: Use the Relevant Product, Delivery, or Return Process
If the complaint concerns a delivery, missing item, return, or order change, use Sleep Number’s order-support tools and Customer Support. For hardware problems, follow the troubleshooting process for the applicable mattress, control system, adjustable base, or accessory. Keep screenshots, photographs, tracking details, and previous chat transcripts so the issue can be reviewed accurately.
Step 3: Request Supervisor or Specialized Review
If the first representative does not resolve the complaint, request additional Customer Support or management review. Provide the existing case details and clearly explain what remains unresolved. Privacy matters can be escalated separately through 1-800-554-0184 or privacy@sleepnumber.com, while serious ethical concerns can use the company’s confidential reporting channels.
Step 4: Send Formal Written Correspondence to Headquarters
For a serious unresolved corporate complaint, send written correspondence to Sleep Number Corporation, 1001 Third Avenue South, Minneapolis, MN 55404. Include your contact information, order or account details, product information, dates, previous complaint history, case numbers, and the resolution requested. Attach copies rather than original records and retain proof of delivery.
Step 5: Use the Appropriate External Complaint Process if Necessary
If the complaint remains unresolved, the appropriate outside channel depends on the issue. Payment disputes may involve the card issuer or financing company, while consumer-product complaints may involve the applicable state Attorney General or consumer-protection agency. Product-safety concerns can potentially involve the U.S. Consumer Product Safety Commission. Preserve invoices, photographs, warranty records, delivery documentation, support transcripts, and company responses before escalating.
