Sun Communities
About Sun Communities
Sun Communities, Inc. (NYSE: SUI) is a fully integrated real estate investment trust (REIT) that owns, operates, and manages residential and recreational communities across the United States, Canada, and the United Kingdom. The company was established in 1975 and focuses primarily on manufactured housing communities, recreational vehicle communities, and holiday communities.
As of December 31, 2025, Sun Communities owned, operated, or held an interest in 513 developed properties containing approximately 178,650 developed sites. Its portfolio included 294 manufactured housing communities, 166 recreational vehicle communities, and 53 UK communities. The company provides residential, recreational, and vacation-oriented environments supported by property management, amenities, and related services.
Quick Information
Industry
Real Estate Investment Trust — Manufactured Housing, RV Communities, Resorts & Holiday Parks
Founded
1975
NYSE Ticker
SUI
Number of Employees
Approximately 3,614 full and part-time employees as of December 31, 2025
Corporate Office Hours
Monday–Friday during regular corporate business hours. Community office hours vary by individual Sun Communities property.
investorrelations@suncommunities.com — investor and shareholder inquiries
Website
Corporate Website
Investor Relations
investorrelations@suncommunities.com
Careers Page
careers.suncommunities.com
Products & Services
Sun Communities provides residential, recreational, and hospitality-oriented real estate communities across the United States, Canada, and the United Kingdom. Its primary products and services include:
- Manufactured Housing Communities — residential communities where residents own or rent manufactured homes located on professionally managed sites.
- RV Communities — communities offering recreational vehicle sites for annual, seasonal, and transient stays.
- Holiday Communities — vacation-oriented communities and holiday parks operated primarily in the United Kingdom.
- Residential Site Rentals — professionally managed sites for manufactured homes and other residential accommodations.
- RV Site Rentals — annual, seasonal, and transient RV site options depending on the individual community.
- Vacation Accommodations — selected communities provide short-term and vacation-oriented accommodations for guests and travelers.
- Home Sales — Sun Communities sells new and pre-owned manufactured homes and vacation homes at selected properties.
- Community Amenities — properties may include swimming pools, clubhouses, fitness centers, recreational facilities, sports areas, playgrounds, and community gathering spaces.
- Recreational Activities — RV and resort communities provide activities, events, entertainment, and recreational programs for residents and guests.
- Property Management — Sun Communities manages leasing, maintenance, resident services, community operations, and property-level administration.
- Resort Services — recreational and holiday properties provide guest services and amenities designed for vacation and leisure stays.
- Resident Services — manufactured housing communities provide services and resources supporting residents and community operations.
- Rental Programs — selected properties provide rental accommodations and other housing options for customers who do not own a home within the community.
- Development & Expansion — the company develops and expands community sites to increase residential and recreational capacity.
- Commercial & Ancillary Services — selected properties generate additional revenue through commercial leases and other ancillary activities.
- Community Lifestyle Programs — many properties provide organized social activities and lifestyle programming designed to encourage community engagement.
As of December 31, 2025, the company’s portfolio consisted of 294 manufactured housing communities, 166 RV communities, and 53 UK communities with approximately 178,650 total developed sites.
Corporate Phone Numbers
Main Corporate Office Number (248-208-2500)
(248) 208-2500 — primary corporate telephone number for Sun Communities’ executive and principal property management office in Southfield, Michigan.
Investor Relations
(248) 208-2500 — telephone number for investor and shareholder inquiries handled through Sun Communities’ Investor Relations Department.
Investor Relations Email
investorrelations@suncommunities.com — official email address for shareholder and investor-related inquiries.
Community Management
Sun Communities operates properties across multiple regions, so residents and guests should generally contact the management office of their specific community for questions involving leases, reservations, maintenance, payments, amenities, and property-level services.
Corporate Headquarters Main Line
(248) 208-2500 — telephone number for Sun Communities’ corporate headquarters and principal property management office.
How to Reach a Real Person at Sun Communities
The best way to reach a Sun Communities representative depends on the type of question or complaint. For matters involving a specific manufactured housing community, RV community, or holiday park, customers should first contact the management office at the property where they live or stay.
For corporate matters, Sun Communities’ executive and principal property management office can be reached at (248) 208-2500 at its Southfield, Michigan headquarters. For investor and shareholder questions, customers can contact the Investor Relations Department using the same telephone number or investorrelations@suncommunities.com.
When contacting Sun Communities, have your community name, reservation information, resident account details, lease information, payment records, or other relevant documents available so the representative can identify the issue and direct you to the appropriate team.
Sun Communities Headquarters & Corporate Office Address
Sun Communities’ executive and principal property management office is located in Southfield, Michigan. The company’s 2025 Annual Report lists the following address and telephone number for its corporate headquarters.
Sun Communities, Inc. — Corporate Headquarters
27777 Franklin Road
Suite 300
Southfield, Michigan 48034
United States
Sun Communities — Telephone
(248) 208-2500
Sun Communities — Customer / Corporate Website
Sun Communities — Investor Relations Email
investorrelations@suncommunities.com
Sun Communities also maintains regional property management offices throughout the United States. Its Park Holidays business maintains a principal office in Bexhill-on-Sea, East Sussex, United Kingdom.
For account-specific matters, residents and guests should generally contact the management office of the applicable community rather than sending property-level issues directly to the corporate headquarters.
How to File a Complaint Against Sun Communities
Step 1 — Contact Your Community Management Office
The first step for a complaint involving a manufactured housing community, RV resort, holiday park, lease, maintenance issue, billing matter, reservation, or community service is to contact the management office of the specific Sun Communities property.
Step 2 — Speak With the Community Manager
If the initial customer-service contact does not resolve the issue, request to speak with the Community Manager or Property Manager. Explain the problem clearly and provide relevant documents such as your lease, reservation information, payment records, photographs, or previous correspondence.
Step 3 — Contact Sun Communities Corporate Office
If the matter cannot be resolved at the property level, contact Sun Communities’ corporate office at (248) 208-2500. Provide the name of the community, dates of previous communications, names of representatives you contacted, and the resolution you are requesting.
Step 4 — Submit the Complaint in Writing
For a formal record, submit your complaint in writing to Sun Communities, Inc., 27777 Franklin Road, Suite 300, Southfield, Michigan 48034. Include your full name, community name, account or lease information, date of the incident, a detailed description of the complaint, previous attempts to resolve the matter, and the specific outcome you are requesting.
Step 5 — Provide Supporting Documentation
Keep copies of your lease or rental agreement, payment records, receipts, notices, maintenance requests, emails, photographs, reservation information, and other documents related to the complaint.
Step 6 — Request Corporate Escalation
If the community management team cannot resolve the issue, request escalation to the appropriate regional or corporate management team. Explain what steps have already been taken and why the proposed resolution did not resolve the problem.
Step 7 — Follow Up With Sun Communities
If you have not received a satisfactory response, follow up with the community management office or corporate office. Reference your original complaint, the date it was submitted, and any case or reference information provided to you.
Step 8 — Contact the Appropriate Government Agency
For disputes involving landlord-tenant matters, housing conditions, consumer protection, accessibility, or other regulated concerns, the appropriate government agency depends on the state, province, or country where the Sun Communities property is located.
Step 9 — Consider Further Legal or Regulatory Action
If the complaint cannot be resolved directly with Sun Communities or the appropriate regulatory authority, customers may consider seeking independent legal advice or contacting another appropriate government or consumer-protection agency. Keep copies of all communications, agreements, payment records, photographs, and complaint documentation before escalating the matter.
