About Kellogg’s

Kellogg’s is one of the best-known cereal brands in the United States and is associated with products such as Frosted Flakes, Froot Loops, Rice Krispies, Corn Flakes, Frosted Mini-Wheats, Raisin Bran and other ready-to-eat cereals.

The original Kellogg Company was founded in 1906 in Battle Creek, Michigan. On October 2, 2023, the former Kellogg Company completed the separation of its North American cereal business and international snacks business into two independent public companies.

The North American cereal business became WK Kellogg Co, while Kellanova became the separate company focused primarily on snacks and convenience foods. As a result, customers seeking information about Kellogg’s cereal products in the United States, Canada and the Caribbean should generally use WK Kellogg Co customer-service resources.

WK Kellogg Co is headquartered in Battle Creek, Michigan and continues the company’s cereal-focused business with a portfolio of well-known brands.

Quick Information

Legal Company Name

WK Kellogg Co

Consumer Brand

Kellogg’s

Former Company Name

Kellogg Company

Industry

Food manufacturing and ready-to-eat cereal products

Founded

1906

Company Separation

October 2, 2023

Headquarters

Battle Creek, Michigan

Principal Executive Office

One Kellogg Square

Battle Creek, MI 49016-3599

United States

Corporate Phone Number

(269) 401-3000

Consumer Affairs Phone Number

1-800-962-1413

Company Type

Publicly traded company

Stock Exchange and Ticker Symbol

New York Stock Exchange

NYSE: KLG

Official Website

https://www.wkkellogg.com/

Contact Page

https://www.wkkellogg.com/contact-us

Products & Services

WK Kellogg Co’s product portfolio may include:

• Kellogg’s Frosted Flakes
• Kellogg’s Froot Loops
• Kellogg’s Rice Krispies
• Kellogg’s Corn Flakes
• Kellogg’s Raisin Bran
• Kellogg’s Frosted Mini-Wheats
• Kellogg’s Apple Jacks
• Kellogg’s Pops
• Kellogg’s Crispix
• Kellogg’s Krave
• Kellogg’s Honey Smacks
• Kellogg’s All-Bran
• Special K cereals
• Kashi products
• Bear Naked products
• Cracklin’ Oat Bran
• Other cereal and breakfast products

Product availability may vary by country, retailer and local market.

Some products historically associated with the Kellogg Company are now owned or managed by Kellanova rather than WK Kellogg Co. Following the 2023 separation, customers should confirm which company currently handles the specific product or brand they are contacting.

Corporate Phone Numbers

WK Kellogg Co Corporate Headquarters

(269) 401-3000

This is the telephone number listed for WK Kellogg Co’s principal executive office in Battle Creek, Michigan.

Consumer Affairs

1-800-962-1413

Call for consumer-related assistance concerning applicable WK Kellogg Co products, including product questions, comments and other customer concerns.

Consumer Affairs hours may vary. Official privacy notices list the number as available from 9 a.m. to 6 p.m. Eastern Time for the applicable contact process.

WK Kellogg Co Media Hotline

1-833-365-2499

This number is intended for media inquiries.

Local Media Contact Number

(269) 401-3002

This number is also listed for media inquiries.

Media contact numbers should generally not be used for ordinary consumer-product complaints or customer-service requests.

Ethics HelpLine — United States

1-844-597-8707

This reporting channel is intended for ethics, compliance or Code-related concerns and operates separately from ordinary Consumer Affairs support.

How to Reach a Real Person at Kellogg’s

For questions or concerns about an eligible WK Kellogg Co cereal product, start with the official WK Kellogg Co Contact Us page or call Consumer Affairs at 1-800-962-1413.

Before contacting the company, gather:

• Your full name
• Telephone number
• Email address
• Product name
• Package size
• UPC or barcode information, when available
• Manufacturing or best-by code
• Purchase date
• Store name and location
• Product photographs, when relevant
• Receipt, if available
• Detailed description of the issue
• Previous case or reference number

For a product complaint, keep the package until Consumer Affairs tells you whether it is needed.

Do not send a product or personal information to an address provided through an unsolicited message without first verifying the instructions through an official company contact channel.

Kellogg’s Headquarters and Corporate Office Address

WK Kellogg Co

One Kellogg Square

Battle Creek, MI 49016-3599

United States

Corporate Phone: (269) 401-3000

WK Kellogg Co identifies One Kellogg Square in Battle Creek, Michigan as its principal executive office.

The company also uses the Kellogg Square location for certain Consumer Affairs correspondence. Customers should use the specific contact instructions provided for their product, account, legal matter or other request.

The corporate headquarters should not automatically be treated as a public walk-in customer-service center.

Consumer Affairs Mailing Address

WK Kellogg Co

Attention: Consumer Affairs

1 Kellogg Square

Battle Creek, MI 49016

United States

For certain privacy-related correspondence, the company identifies Consumer Affairs – Privacy Office at the Kellogg Square location.

Before mailing a complaint, legal notice, privacy request or product-related material, verify the current mailing instructions through the official WK Kellogg Co website.

Product Questions and Customer Assistance

Customers may contact WK Kellogg Co regarding matters such as:

• Product questions
• Ingredient information
• Packaging concerns
• Product quality concerns
• Product availability
• Purchase-related feedback
• Promotions
• General comments
• Product complaints
• Website or contact issues

The correct contact process may depend on the product, country and market.

Because the former Kellogg Company separated into WK Kellogg Co and Kellanova, customers should first identify which company currently handles the product involved.

Product Quality and Safety Concerns

If you believe a WK Kellogg Co product has a quality or safety problem, stop using the product when appropriate and contact Consumer Affairs through an official company channel.

Provide clear information about:

• Product name
• Flavor or variety
• Package size
• UPC or barcode
• Best-by or manufacturing code
• Purchase location
• Purchase date
• Description of the issue
• Date the problem was discovered
• Photographs, when relevant

Keep the original packaging and any remaining product if it is safe to do so until you receive further instructions.

If there is an immediate medical emergency, suspected poisoning or other urgent health emergency, contact emergency services or the appropriate medical professional rather than waiting for a routine company response.

How to File a Complaint Against Kellogg’s or WK Kellogg Co

Step 1: Contact Consumer Affairs

Call 1-800-962-1413 or use the official WK Kellogg Co Contact Us page.

Clearly explain the product, service or other consumer concern.

Step 2: Provide Product Information

Give the representative relevant details, including the product name, package information, product code and purchase location when available.

Step 3: Request a Case or Reference Number

If the company creates a case or complaint record, ask for the reference number.

Keep the number for future follow-up.

Step 4: Preserve Supporting Records

Save:

• Product packaging
• Receipts
• Product photographs
• Manufacturing codes
• Emails
• Letters
• Dates and times of telephone calls
• Names of representatives
• Case or reference numbers

Step 5: Request Escalation When Necessary

If the ordinary Consumer Affairs process does not resolve the issue, ask about the appropriate escalation or specialized review process.

Explain the resolution you are requesting.

Step 6: Submit a Written Complaint When Appropriate

For an unresolved formal matter, submit your complaint through an official company channel and include:

• Your name
• Contact information
• Product details
• Purchase information
• Description of the problem
• Previous attempts to resolve the issue
• Supporting documents
• Requested resolution

Step 7: Contact an Outside Organization When Appropriate

Depending on the nature of the complaint, consumers may consider contacting:

• The U.S. Food and Drug Administration for applicable food-safety concerns
• A state or local consumer-protection agency
• A state food or agriculture regulator, when applicable
• The Federal Trade Commission for suspected fraud or deceptive practices
• A qualified attorney for legal matters

The appropriate organization depends on the specific issue and location.

Privacy and Consumer Information Requests

WK Kellogg Co provides separate processes for privacy-related requests and questions.

The company lists the following contact information for applicable U.S. privacy matters:

Privacy Email: privacy.consumeraffairs@wkkellogg.com

Phone: 1-800-962-1413

Mailing Address:

WK Kellogg Co

Attention: Consumer Affairs – Privacy Office

1 Kellogg Square

Battle Creek, MI 49016

Privacy requests may require identity verification before they can be processed.

Important Information About the 2023 Kellogg Company Separation

In October 2023, the former Kellogg Company separated into two independent public companies.

WK Kellogg Co

WK Kellogg Co focuses on the North American cereal business, including many well-known Kellogg’s cereal brands in the United States, Canada and the Caribbean.

Kellanova

Kellanova operates as a separate company focused primarily on snacks and convenience foods.

Some brands historically connected with the former Kellogg Company may now be handled by Kellanova.

Customers should verify the current company responsible for a particular product before submitting a complaint or corporate inquiry.

Frequently Asked Questions

1. Where is Kellogg’s headquarters?

For the Kellogg’s North American cereal business, WK Kellogg Co is headquartered at One Kellogg Square, Battle Creek, Michigan 49016-3599.

2. What is the Kellogg’s customer-service number?

WK Kellogg Co lists Consumer Affairs at 1-800-962-1413 for applicable consumer questions and concerns.

3. What is the WK Kellogg Co corporate phone number?

The principal executive office telephone number is (269) 401-3000.

4. Is Kellogg’s still one company?

No. In October 2023, the former Kellogg Company separated into two independent public companies: WK Kellogg Co and Kellanova.

5. Who owns Kellogg’s cereal business?

WK Kellogg Co operates the North American cereal business associated with many Kellogg’s cereal brands.

6. What is WK Kellogg Co’s stock symbol?

WK Kellogg Co common stock trades on the New York Stock Exchange under the ticker symbol KLG.

7. When was the original Kellogg Company founded?

The original Kellogg Company was founded in 1906.

8. How do I complain about a Kellogg’s cereal product?

Contact WK Kellogg Co Consumer Affairs at 1-800-962-1413 or use the official Contact Us page. Keep the package, product code, purchase details and other supporting information available.

9. Can I visit Kellogg’s headquarters for customer service?

The corporate headquarters should not automatically be treated as a public walk-in customer-service center. Use Consumer Affairs or the official contact channel for assistance.