Anthem Blue Cross Blue Shield
About Anthem
Anthem is a major U.S. health insurance brand offering medical, pharmacy and related health benefits to individuals, families, employers, Medicare members and Medicaid members in multiple states. The Anthem name is now used primarily as a health-plan brand within Elevance Health, Inc., the parent company formerly known as Anthem, Inc., which changed its corporate name to Elevance Health in 2022 while retaining Anthem as one of its core consumer-facing insurance brands.
The organization that became Anthem developed through the combination and growth of multiple Blue Cross and Blue Shield health plans and related healthcare businesses. Anthem, Inc. became one of the largest U.S. health benefit companies, and the 2022 adoption of the Elevance Health corporate name reflected a broader strategy extending beyond traditional insurance into healthcare services, pharmacy benefits, care delivery and digital health. Anthem-branded plans continue to serve members under local Blue Cross and Blue Shield licenses in multiple states.
The current corporate headquarters of Anthem’s parent organization is Elevance Health, Inc., 220 Virginia Avenue, Indianapolis, Indiana 46204. Elevance Health reported approximately 97,100 employees worldwide as of December 31, 2025, including about 71,900 employees in the United States. Elevance Health common stock trades on the New York Stock Exchange under ticker symbol ELV.
Quick Information
Corporate Phone Number
833-401-1577. This is Elevance Health’s current corporate headquarters number and is the appropriate corporate-level contact for the organization that owns and operates Anthem-branded health plans.
Customer Service Number
Anthem does not publish one universal Customer Service number for every state and health plan. Member contact information is plan-specific, and Anthem instructs members to sign in or use the number printed on the back of their Member ID card for accurate Customer Service routing.
Corporate Office Address
Elevance Health, Inc., 220 Virginia Avenue, Indianapolis, IN 46204, United States. This is the current corporate headquarters of Anthem’s parent organization.
Headquarters Address
Elevance Health, Inc., 220 Virginia Avenue, Indianapolis, Indiana 46204, United States. Current September 2026 SEC filings continue to identify this address as the principal executive office.
Anthem does not publish one universal unsecured email address for member-service questions because healthcare and plan information should be handled through authenticated and plan-specific channels. Career technical support is available at elevancehealthjobssupport@elevancehealth.com.
Industry
Anthem and Elevance Health operate in health insurance, managed care, Medicare, Medicaid, employer health benefits, pharmacy services and healthcare services.
Founded
The corporate organization has roots extending back through predecessor Blue Cross and Blue Shield plans, while the Anthem corporate identity developed through major health-plan combinations during the late twentieth century. The parent company adopted the Elevance Health name in 2022.
Number of Employees
Approximately 97,100 employees. Elevance Health reported approximately 97,100 full-time, part-time and temporary workers as of December 31, 2025, including approximately 71,900 employees in the United States and 25,200 internationally.
Corporate Office Hours
Elevance Health does not publish general public walk-in hours for its Indianapolis headquarters. Anthem Member Services hours vary by state and plan, so members should use their Member ID card or authenticated Anthem account for the correct schedule.
Website
https://www.anthem.com/ The official Anthem website provides health-plan information, member accounts, provider search, claims resources and state-specific Customer Service.
Investor Relations
https://ir.elevancehealth.com/ Elevance Health, Inc. trades on the New York Stock Exchange under ticker symbol ELV, and Investor Relations provides financial reports, SEC filings and shareholder information.
Careers Page
https://careers.elevancehealth.com/ Elevance Health recruits for Anthem health-plan operations, clinical roles, technology, finance, customer care, pharmacy and corporate functions.
Anthem Products & Services
Individual and Family Health Insurance
Anthem offers individual and family health plans in qualifying markets, including coverage available through government health insurance marketplaces.
Employer Health Plans
Anthem provides health benefits to small, midsize and large employers, with plan design, networks and services varying by state and employer.
Medicare Advantage
Anthem offers Medicare Advantage plans in selected markets, combining Medicare Part A and Part B coverage and, in many plans, prescription-drug benefits and additional services.
Medicare Supplement
Selected Anthem markets offer Medicare Supplement products designed to help eligible beneficiaries cover certain costs not paid by Original Medicare.
Medicare Prescription Drug Coverage
Anthem Medicare products can include prescription-drug coverage, subject to plan availability and local market offerings.
Medicaid
Anthem-affiliated plans participate in Medicaid and other government-sponsored healthcare programs in selected states.
Blue Cross and Blue Shield Plans
Anthem operates Blue Cross and Blue Shield licensed health plans in multiple states under agreements with the Blue Cross Blue Shield Association.
Provider Networks
Members can access participating physicians, hospitals, pharmacies and other providers according to their specific Anthem plan network.
Member Portal
Anthem members can sign in online to review benefits, claims, identification cards, provider information and plan-specific resources.
Sydney Health App
Eligible Anthem members can use the Sydney Health app to access digital health-plan tools, benefits information, virtual support and other services.
LiveHealth Online
Anthem and Elevance Health support virtual care through LiveHealth Online and other digital healthcare resources.
Behavioral Health
Anthem plans can include behavioral-health benefits covering mental health and substance-use services according to plan terms and provider networks.
Pharmacy Benefits
Prescription benefits can include retail pharmacy, mail-order and specialty pharmacy services, depending on the member’s health plan.
Dental Insurance
Anthem offers dental coverage in selected markets for individuals, families and employer groups.
Vision Insurance
Vision plans can provide benefits for eye examinations, lenses, frames and other qualifying vision services.
Health and Wellness Programs
Anthem plans may provide wellness tools, preventive-care resources and digital programs designed to support member health.
Claims Services
Members can review medical claims, explanations of benefits and plan activity through Anthem’s digital member tools.
Provider Search
Anthem provides online provider directories that help members locate in-network physicians, hospitals and other healthcare professionals.
Anthem Corporate Phone Numbers
Corporate Phone Number
833-401-1577. This is Elevance Health’s current corporate headquarters telephone number.
Corporate Headquarters Number
833-401-1577. This number is associated with the corporate headquarters at 220 Virginia Avenue in Indianapolis.
Headquarters Number
833-401-1577. Current SEC filings continue to publish this number for Elevance Health’s principal executive offices.
Corporate Office Number
833-401-1577. Routine Anthem health-plan and claims questions should be directed to plan-specific Member Services rather than the corporate headquarters.
Customer Support Number
Anthem does not use one universal support number because Member Services contacts vary according to state, employer and insurance product. Members should use the telephone number printed on their Anthem Member ID card.
Customer Service Number
Anthem Customer Service is state- and plan-specific. Members should sign in at Anthem.com or select their state on the Contact Us page to obtain the correct number.
Toll-Free Number
There is no single Anthem toll-free number applicable to every health plan. Plan-specific toll-free contacts are provided on Member ID cards and state Contact Us pages.
Sales Number
Anthem sales contacts vary according to individual, Medicare, employer and government-program products. Consumers should use the relevant Anthem plan-shopping resources.
Support Number
For corporate Elevance Health matters, use 833-401-1577, while health-plan members should use the number on their Member ID card for accurate support.
Billing Number
Anthem billing and premium-payment contacts vary by plan. Members should use the billing contact provided on their invoice, Member ID card or authenticated account.
Regional Office Number
Anthem operates through state-based licensed health plans, so regional and local office contacts vary by state.
Branch Office Number
Anthem does not operate a traditional retail branch network. Health-plan operations are organized by state, product and member-service teams.
Local Office Number
833-401-1577 is the parent-company corporate number for Indianapolis, while member support remains plan-specific.
International Number
Anthem primarily serves U.S. health-plan members, and international assistance related to coverage should be handled through the member’s specific plan and ID-card contact.
Emergency / After-Hours Number
For a medical emergency, members should call 911 or local emergency services. Anthem corporate offices should not be used for urgent medical care.
Investor Relations Number
Investor contacts are maintained through Elevance Health Investor Relations rather than Anthem Member Services.
Media / Press Number
Elevance Health provides specialized Media Relations resources for journalists and corporate communications inquiries.
Human Resources (HR) Number
Employment verification is available through The Work Number at 800-367-5690, while applicants needing career technical support can email elevancehealthjobssupport@elevancehealth.com.
Reservations / Booking Number
Not applicable. Anthem is a health insurance brand rather than a reservation-based business.
How to Reach a Real Person at Anthem
The most reliable way for an Anthem member to reach a representative is to call the telephone number printed on the back of the current Member ID card. Anthem’s support numbers vary by state and product, and using the ID-card number helps route the member directly to the department responsible for benefits, claims, billing or pharmacy coverage.
Members can also sign in at Anthem.com and use Live Chat where available. For broader parent-company corporate matters, contact Elevance Health at 833-401-1577, but routine benefits, claims and provider questions should remain with the member’s Anthem plan.
Anthem Headquarters & Corporate Office Address
Current Anthem Parent Company Headquarters
Elevance Health, Inc., 220 Virginia Avenue, Indianapolis, IN 46204, United States, Corporate Phone: 833-401-1577. This is the current headquarters of the corporate organization formerly known as Anthem, Inc.
Corporate Office Address
220 Virginia Avenue, Indianapolis, Indiana 46204, United States. Current 2026 SEC filings identify this address as Elevance Health’s principal executive office.
Anthem Corporate Name Change
Anthem, Inc. changed its corporate name to Elevance Health, Inc. in 2022, but Anthem continues as a major consumer health-plan brand within the organization.
Anthem Brand Operations
Anthem-branded health plans continue to operate in multiple states using Blue Cross and Blue Shield licenses and state-specific legal entities.
Public Company Status
Elevance Health, Inc. is publicly traded on the New York Stock Exchange under ticker symbol ELV, while Anthem itself operates as a brand rather than a separately traded public corporation.
Historical Anthem Headquarters
Older corporate materials may identify Indianapolis addresses used before the current 220 Virginia Avenue headquarters. These should be labeled historical rather than presented as the current principal executive office.
How to File a Complaint Against Anthem
Members experiencing a problem involving a claim, benefit, provider, prescription, premium or Customer Service interaction should begin with the contact information associated with their specific Anthem plan.
Step 1: Check Your Member ID Card
Use the Member Services number printed on the back of the current Anthem ID card because contacts differ by state and plan.
Step 2: Contact Anthem Member Services
Explain the concern and provide the Member ID, claim information, provider details and other information needed to identify the issue.
Step 3: Use Your Online Account
Sign in at Anthem.com to review claims, benefits and plan documents and to use Live Chat when available.
Step 4: Keep Supporting Documentation
Save explanation-of-benefits statements, bills, denial notices, medical correspondence and Customer Service reference numbers.
Step 5: Request a Case Number
Ask for a reference or case number when a complaint is opened so future representatives can identify the earlier contact.
Step 6: Use the Grievance or Appeal Process
If the issue involves a denied claim, authorization or coverage determination, ask whether the matter requires a formal grievance or appeal.
Step 7: Follow Up With Member Services
If the problem remains unresolved, contact Member Services again and provide the prior reference information.
Step 8: Request Additional Review
Ask whether the complaint can be escalated to a supervisor, grievance specialist or other appropriate health-plan team.
Step 9: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter, contact Elevance Health, Inc., 220 Virginia Avenue, Indianapolis, IN 46204, Phone: 833-401-1577.
Step 10: Consider an External Healthcare Complaint Process
If a serious insurance or healthcare dispute remains unresolved, members may consider the complaint process provided by their state insurance regulator, Medicare, Medicaid or another applicable government authority.
