Wilson Sporting Goods
Wilson Sporting Goods Co. is a Chicago-based global sports equipment, apparel, footwear, and accessories company founded in 1914. Wilson’s products span tennis, baseball, softball, basketball, football, volleyball, pickleball, padel, golf, sportswear, and related performance categories. The wider Wilson portfolio also includes brands such as Louisville Slugger, DeMarini, EvoShield, and ATEC, while Wilson maintains an exclusive distribution relationship with Luxilon.
Wilson has deep relationships with professional and amateur sports. Its footballs have been used in the NFL for decades, Wilson is the official basketball supplier for the NBA and WNBA, and the company supplies tennis balls for major events including the U.S. Open. Its A2000 baseball-glove line, racquets, golf balls, basketballs, volleyballs, and other sporting products are used by both recreational and elite athletes.
Wilson has been part of Amer Sports since 1989. Amer Sports returned to the public markets through an NYSE listing in 2024 and operates a global portfolio of sports and outdoor brands. Effective March 1, 2026, Carrie Ask became President and CEO of Wilson Sporting Goods. Amer Sports currently reports approximately 2,304 Wilson team members globally.
773-714-6400
Wilson’s current U.S. Terms identify this number for the company and its Chicago website operations.
1-800-401-7967
Monday to Friday: 9:00 AM to 5:00 PM Central Time.
Wilson Sporting Goods Co.
130 E. Randolph Street, Suite 600
Chicago, IL 60601
United States
Wilson Sporting Goods Co.
130 E. Randolph Street, Suite 600
Chicago, IL 60601
United States
Current Wilson privacy and website terms identify this address as the company’s registered and operating office.
Wilson does not prominently publish one universal Customer Service email.
Current website-administration contact
domainadmin@wilson.com.
Sporting Goods, Athletic Equipment, Apparel, Footwear and Sports Accessories
1914 in Chicago, Illinois.
Amer Sports currently reports approximately
2,304 Wilson team members globally.
Amer Sports, Inc.
Wilson has been an Amer Sports brand since 1989.
Wilson does not publish standard public walk-in hours for its corporate headquarters.
Customer Service operates Monday through Friday from 9:00 AM to 5:00 PM CT.
Wilson does not maintain a standalone public-company Investor Relations department.
Parent-company Investor Relations:
https://investors.amersports.com/
Investor email
ir@amersports.com.
https://www.amersports.com/careers/
Wilson opportunities are managed through Amer Sports’ careers platform.
Wilson manufactures tennis racquets for recreational, competitive, collegiate, and professional players. Major lines include Blade, Pro Staff, Ultra, Clash, and other performance families developed around control, power, spin, feel, and player style.
Wilson produces tennis balls for training, recreational play, tournaments, and professional competition.
The company has supplied balls to major events, including the U.S. Open, for decades.
Wilson sells racquet bags, grips, strings, dampeners, replacement parts, balls, and other tennis accessories.
The company’s tennis ecosystem extends beyond racquets into complete on-court equipment.
Wilson is known for premium baseball gloves, particularly its A2000 and A2K product families.
The A2000 has been used widely by amateur and professional players since its introduction in 1957.
Through Wilson’s broader baseball portfolio, including Louisville Slugger and DeMarini, the company sells baseball bats for youth, high school, collegiate, and professional levels.
Different models are designed around league rules, materials, swing weights, and player preferences.
Wilson and its portfolio brands offer fastpitch softball gloves, bats, protective products, bags, and accessories.
Current Wilson merchandising includes dedicated fastpitch glove collections and updated A2000 lines.
Through EvoShield and related Wilson brands, athletes can purchase protective guards and equipment for baseball and softball.
These products are designed to protect areas such as elbows, wrists, legs, and other high-impact zones.
Wilson manufactures basketballs for professional, collegiate, scholastic, and recreational play.
Wilson currently supplies the official game basketballs used by the NBA and WNBA.
Wilson manufactures footballs for professional leagues, colleges, schools, youth sports, and recreational use.
The company’s “Duke” football remains closely associated with the NFL, where Wilson has a relationship dating back to 1941.
Wilson offers indoor, outdoor, recreational, competition, and beach volleyballs.
Current products include the OPTX line associated with professional beach volleyball competition.
Wilson manufactures pickleball paddles for players at different skill levels.Its pickleball range also includes balls, bags, accessories, footwear, and apparel.
Wilson has expanded its racquet-sports portfolio into padel.The company produces padel racquets, bags, balls, apparel, and accessories for growing global participation in the sport.
Wilson manufactures golf balls across performance and recreational categories.Current Wilson marketing highlights its award-winning golf-ball lineup for golfers seeking different combinations of feel, distance, spin, and control.
Wilson Golf sells drivers, irons, wedges, putters, complete sets, and other clubs.Its golf business serves beginners, recreational players, and experienced golfers.
The company also offers golf bags, gloves, headwear, balls, and supporting equipment.Wilson’s golf business is led within the brand’s global research, development, and golf-management organization.
Wilson Sportswear includes performance and lifestyle clothing inspired by tennis, basketball, racquet sports, and athletic culture.
The company sells men’s and women’s tops, bottoms, dresses, shorts, layers, and other apparel.
Wilson produces performance and lifestyle footwear for tennis, pickleball, and everyday athletic wear.Its current product range includes court shoes and lifestyle designs inspired by Wilson’s sports heritage.
Customers can customize qualifying Wilson products through Wilson.com.Customization can include colors, design choices, and other specifications depending on the item.
Wilson sells electronic gift cards redeemable for qualifying purchases through its online store.Gift cards provide another way for customers to purchase sports equipment or apparel without selecting a specific product in advance.
Wilson sells sporting equipment, apparel, footwear, and accessories through:
Current U.S. shipping promotions include free shipping on qualifying orders over $75.
Wilson provides an online return process for qualifying purchases.Customers can begin through the Help Center’s Start a Return option.
Wilson maintains limited warranties on qualifying sporting equipment.Warranty eligibility and duration vary by product category, so customers should use the Help Center’s warranty process for the specific item.
Wilson operates branded retail stores and also distributes products through sporting-goods retailers and dealers.The company is expanding direct-to-consumer retail alongside its longstanding wholesale business.
773-714-6400
773-714-6400
773-714-6400
773-714-6400
1-800-401-7967
1-800-401-7967
1-800-401-7967
1-800-401-7967
Customers can also use Wilson’s digital assistant and Contact Form.
1-800-401-7967
Wilson also provides a self-service online return process.
1-800-401-7967
Warranty claims can be started through the Help Center.
Wilson does not prominently publish one separate nationwide consumer sales number.Purchases are handled through Wilson.com, stores, and authorized dealers.
Wilson does not publish a separate universal billing department number.Payment and order issues should be directed to Customer Service.
Wilson does not publish one universal regional-office number.
Individual Wilson retail locations have their own contact numbers.Store and dealer information is available through Wilson’s Store Locator.
Wilson uses country-specific websites and local support systems outside the U.S.
Wilson does not publish a corporate emergency line.Customer Service is available during weekday business hours.
Investor matters are handled by parent company Amer Sports.
Investor email
ir@amersports.com.
Wilson does not prominently publish one permanent consumer-facing media phone number.Media matters are generally handled by Wilson or Amer Sports communications teams.
Wilson does not publish one universal public HR phone number.
https://www.amersports.com/careers/
Not applicable.
Wilson is a sporting-goods company.
For an order, return, warranty, shipping, product, or website issue, call 1-800-401-7967 between 9:00 AM and 5:00 PM Central Time, Monday through Friday. Wilson also provides a digital assistant and Contact Form, with the company stating that Contact Form responses are typically provided within about 24 hours.
Customers should have their order number, email address used at checkout, product name, model, purchase date, and photographs of a damaged or defective item ready. Warranty claims often require additional product details, and order-status inquiries can also be checked through Wilson’s Order Tracker before contacting a representative.
For corporate matters that are not ordinary customer-service questions, Wilson’s current corporate line is 773-714-6400. Shareholder matters belong to Amer Sports rather than Wilson itself because Wilson is a wholly owned brand within the Amer Sports group.
Wilson Sporting Goods Co.
130 E. Randolph Street, Suite 600
Chicago, IL 60601
United States
Wilson’s current Privacy Policy identifies this as the company’s registered office.
Wilson Sporting Goods Co.
1 Prudential Plaza
130 E. Randolph Street, Suite 600
Chicago, IL 60601
United States
Wilson’s current Terms of Use identify the company as operating its U.S. website from this address.
Wilson is part of Amer Sports, Inc.
Parent-company corporate offices are separate from Wilson’s Chicago brand headquarters, so Wilson customer correspondence should generally use the Chicago address unless Amer Sports specifically requests otherwise.
Complaints may involve online orders, late or missing shipments, returns, refunds, damaged products, sporting-equipment defects, warranties, custom items, retail experiences, gift cards, or other Wilson services. Gather the order number, receipt, product model, purchase date, photographs, shipment tracking, warranty information, and previous Customer Service correspondence before escalating.
Call 1-800-401-7967 during Wilson’s published Customer Service hours or use the Help Center Contact Form. Explain the problem clearly, provide the order or product details, and ask the representative to document the issue. If the complaint concerns an online order, include the order number and checkout email address.
Use the correct route for the problem. Return requests should use the online returns process, warranty complaints should go through Limited Warranty support, and retail-store issues should begin with the store manager. Product-specific complaints may need to be routed to Wilson’s tennis, baseball, basketball, football, golf, or another specialized team.
If the initial response is not satisfactory, ask the representative to escalate the case. Provide the earlier support reference and a concise explanation of the unresolved issue. Clearly state whether you are requesting a replacement, warranty repair, refund, exchange, shipment correction, or another remedy.
Submit the complaint through Wilson’s Contact Form to create a written record. Attach or retain photographs, tracking details, product information, and order confirmation. Wilson states that Contact Form messages are normally answered within approximately 24 hours, although complex warranty matters may require additional review.
For an unresolved corporate complaint, send written correspondence to Wilson Sporting Goods Co., 130 E. Randolph Street, Suite 600, Chicago, IL 60601. Include the Customer Service case history, order number, relevant product information, and copies of supporting records. Wilson’s current legal and privacy materials confirm this Chicago office.
Warranty disputes should be pursued through Wilson’s Limited Warranty process and any applicable product warranty terms. If a product was purchased from an authorized third-party retailer, determine whether the retailer or Wilson is responsible for the return or warranty request. Custom products may also have different return restrictions from standard merchandise.
If a product presents a serious safety risk, the U.S. Consumer Product Safety Commission may be an appropriate regulator. Privacy concerns may fall under state privacy regulators or Attorneys General, while product advertising or consumer-practice complaints may involve other federal or state agencies depending on the circumstances.
If an eligible refund or merchandise dispute remains unresolved, customers can consider contacting the payment-card issuer, online payment provider, or state consumer-protection agency. Provide the merchant correspondence, tracking records, return confirmation, product photos, and refund policy documentation supporting the claim.
Review Wilson’s Terms of Use, applicable warranty language, and purchase terms before pursuing a formal legal remedy. Depending on the nature and amount of the claim, small-claims court, mediation, or another legal process may be appropriate. For substantial injury, property damage, or high-value disputes, professional legal advice may be appropriate.
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