Univar Solutions Headquarters & Corporate Office

About Univar Solutions

Univar Solutions traces its history to 1924, when its predecessor business began operating as a chemical distributor. Over the following century, the organization expanded through organic growth, mergers, acquisitions, and entry into new geographic and specialty markets. Major transactions included combinations with other distribution businesses and the 2019 acquisition of Nexeo Solutions, which significantly broadened Univar’s chemical, ingredient, and specialty-product portfolio.

Today, Univar Solutions is a global distributor of chemicals, ingredients, specialty materials, and related services. It connects chemical producers with customers across industries such as food and nutrition, personal care, pharmaceuticals, coatings, adhesives, agriculture, energy, industrial manufacturing, cleaning, water treatment, and other essential markets. The company now organizes its business around Chemical Distribution & Services and Ingredients & Specialties divisions.

A major ownership change occurred on August 1, 2023, when funds managed by Apollo completed the acquisition of Univar Solutions. The transaction also included a minority investment from a wholly owned subsidiary of the Abu Dhabi Investment Authority. As a result, Univar ceased being a publicly traded company and became privately held while retaining the Univar Solutions name and global operations.

Univar Solutions Headquarters & Corporate Office Address

Current Headquarters

Univar Solutions
3250 Lacey Road
Suite 600
Downers Grove, IL 60515
United States

Univar Solutions’ current official Contact Us page explicitly identifies this address as its Corporate HQ.

Corporate Office

3250 Lacey Road, Suite 600
Downers Grove, IL 60515
United States

The Downers Grove office serves Univar’s primary U.S. corporate organization and senior administrative operations.

Mailing Address

Univar Solutions
3250 Lacey Road, Suite 600
Downers Grove, IL 60515
United States

A separate universal corporate mailing address is not prominently published for all customer and supplier correspondence.

Other Important Address

Univar Solutions also maintains a significant U.S. office at:

3 Waterway Square Place
Suite 1000
The Woodlands, TX 77380

This is listed as a main office for the company’s Southwest operations but should not be confused with the corporate headquarters in Downers Grove.

Quick Information

Corporate Phone Number

331-777-6000

Univar Solutions publishes this as the direct number for its Corporate HQ in Downers Grove.

Customer Service Number

800-531-7106

This is Univar Solutions’ current U.S. Sales & Customer Service number.

Corporate Office Address

3250 Lacey Road, Suite 600, Downers Grove, IL 60515, United States

Headquarters Address

3250 Lacey Road, Suite 600, Downers Grove, IL 60515, United States

Email

Univar Solutions provides specialized email contacts for customer, supplier, media, career, and corporate inquiries rather than one universal general email.

Industry

Chemical distribution, specialty ingredients, industrial materials, logistics, environmental services, and chemical services.

Founded

1924

Univar celebrated its 100th anniversary in 2024.

Number of Employees

Current Univar careers information describes a worldwide workforce of approximately 9,000+ employees, with operations across more than 30 countries.

Ownership

Apollo Funds, with a minority investment associated with Abu Dhabi Investment Authority. The acquisition was completed in August 2023.

Global Operations

Univar Solutions operates facilities and commercial organizations throughout North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific.

Corporate Office Hours

A universal public walk-in schedule for corporate headquarters is not prominently published. Customer and sales teams operate according to regional business schedules.

Website

https://www.univarsolutions.com/

Careers Page

https://careers.univarsolutions.com/

Univar Solutions Products & Services

Chemical Distribution

Univar distributes industrial and specialty chemicals from global suppliers to customers across numerous industries. Its network helps manufacturers source products without managing every supplier relationship independently.

Specialty Ingredients

The company provides ingredients for food, nutrition, beauty, personal care, pharmaceuticals, coatings, and other specialized applications requiring technical product selection.

Foodology by Univar Solutions

Food and beverage customers can access ingredients, formulation expertise, technical support, and product-development resources through Univar’s specialty food and nutrition business.

Personal Care Ingredients

Univar supplies ingredients used in skincare, hair care, cosmetics, hygiene, and other personal-care formulations.

Pharmaceutical Ingredients

The company provides pharmaceutical and healthcare customers with selected chemicals, ingredients, and technical support used in manufacturing and formulation.

Industrial Chemicals

Customers can source solvents, acids, bases, glycols, surfactants, and other industrial chemicals through Univar’s broad distribution network.

Coatings and Adhesives Ingredients

Manufacturers of coatings, paints, adhesives, sealants, and construction materials can obtain specialty chemicals and formulation ingredients through Univar Solutions.

Environmental Services

The company provides selected environmental, waste-management, and related services that help industrial customers handle chemicals and operational materials responsibly.

Transportation and Logistics

Univar manages extensive warehousing, packaging, transportation, and chemical-delivery capabilities designed around regulated and specialized materials.

Laboratory and Technical Services

Technical specialists can assist customers with formulations, applications, testing, product selection, regulatory needs, and development of new products.

Custom Blending and Packaging

Selected Univar facilities provide custom blending, repackaging, and specialized manufacturing-support services for customers requiring tailored chemical solutions.

Digital Purchasing Services

Customers can use Univar’s digital tools to research products, obtain documentation, manage purchases, and interact with the company’s sales and service network.

Univar Solutions Corporate Phone Numbers

Corporate Phone Number

331-777-6000

This is the direct number for Univar Solutions’ corporate headquarters in Downers Grove, Illinois.

Corporate Headquarters Number

331-777-6000

The same number serves Univar Solutions’ principal corporate office at 3250 Lacey Road.

Customer Service Number

800-531-7106

Univar publishes this number for U.S. Sales & Customer Service inquiries.

Sales Number

800-531-7106

Existing U.S. customers can use this number for sales, product availability, orders, and customer-service needs.

New Customer Number

614-613-0011

Univar publishes this separate number for new U.S. customers interested in establishing a commercial relationship.

Southwest Main Office Number

281-297-0700

This number serves Univar’s main Southwest office at 3 Waterway Square Place in The Woodlands, Texas.

Southeast Customer Service Number

800-531-4310

Univar publishes this number for qualifying commercial and customer-service operations in its southeastern U.S. network.

West Region Customer Service Number

800-201-4439

This is the published direct number for Univar’s Commerce, California commercial, district Customer Service, and warehouse operation.

Media Relations Number

331-777-6031

Univar publishes this number for its Media Relations contact.

Bondholder / Corporate Treasury Number

844-632-1060

This number is published for Corporate Treasury and bondholder or investor-related inquiries following Univar’s transition to private ownership.

How to Reach a Real Person at Univar Solutions

For an existing U.S. account, product inquiry, order, shipment, or sales issue, call 800-531-7106. Have the company name, customer account number, purchase order, chemical or ingredient name, product code, shipment details, and requested assistance ready. Univar’s customer-service representatives can then route the issue to the relevant product, warehouse, logistics, or sales team.

New customers should use 614-613-0011, which Univar specifically publishes for companies seeking to establish a new account or commercial relationship. For corporate matters unrelated to individual orders, the Downers Grove headquarters number is 331-777-6000.

Because Univar operates a nationwide network of commercial offices and warehouses, supply or delivery problems may be handled most efficiently by the facility, salesperson, or customer-service team responsible for the customer’s region.

How to File a Complaint Against Univar Solutions

Complaints may involve product quality, deliveries, invoices, chemical documentation, safety, damaged shipments, customer service, environmental services, contract terms, or supplier relationships. Gather purchase orders, invoices, batch or lot information, shipment records, safety documents, photographs, and previous correspondence before escalating.

Step 1: Contact Customer Service

Call 800-531-7106 and explain the complaint to U.S. Customer Service. Provide the customer account and relevant transaction information.

Step 2: Contact the Relevant Department

Product-quality concerns should go to the appropriate product or quality team, while logistics, invoice, environmental-service, supplier, and regulatory matters should be routed to the departments responsible.

Step 3: Request Supervisor or Management Review

If the original representative cannot resolve the problem, ask for a customer-service manager, regional sales leader, account manager, or operational supervisor.

Step 4: Use the Company’s Written Complaint Channel

Submit the issue through Univar Solutions’ official Contact Us process and attach relevant invoices, delivery documents, photographs, certificates, or other records.

Step 5: Contact Corporate Headquarters

Serious unresolved matters may be escalated to Univar Solutions, 3250 Lacey Road, Suite 600, Downers Grove, IL 60515, or through the corporate number at 331-777-6000.

Step 6: Use the Specialized Complaint or Dispute Department

Safety, environmental, regulatory, supplier, contract, legal, or chemical-quality issues should be routed to the specialized department responsible for the matter rather than general customer service.

Step 7: File With the Appropriate Regulator

Depending on the complaint, relevant authorities may include the Environmental Protection Agency, Department of Transportation, Occupational Safety and Health Administration, state environmental regulators, or other chemical and workplace-safety agencies.

Step 8: Use Consumer Protection or Commercial Dispute Options

Business customers should review supply agreements, purchase orders, warranties, insurance requirements, and contractual dispute procedures before seeking external commercial remedies.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant unresolved product-liability, environmental, contractual, shipment, or financial disputes, review the governing agreement and applicable regulatory requirements before pursuing mediation, arbitration, or litigation.