Tires Plus
Tires Plus is a U.S. tire retailer and automotive maintenance and repair chain offering tires, oil changes, brake service, wheel alignment, batteries, engine repair, inspections, cooling-system services, transmission maintenance, and other vehicle-care services. The company was founded in 1976 by Tom Gegax and Donald Gullet, two former Shell Oil colleagues, using three former Shell service stations in the Burnsville, Minnesota area.
Tires Plus became part of Bridgestone Retail Operations, LLC in 2001. Today, it operates as one of Bridgestone Retail Operations’ principal automotive-service brands alongside Firestone Complete Auto Care, Hibdon Tires Plus, and Wheel Works. Tires Plus itself currently reports 400+ stores across 23 states and more than 5,000 teammates, while Bridgestone Retail Operations operates more than 2,200 automotive-service locations across the United States.
A key current headquarters correction is that Tires Plus should not be treated as an independently headquartered Illinois company. Its operating parent, Bridgestone Retail Operations, LLC, is headquartered at 200 4th Avenue South, Nashville, TN 37201. Bridgestone Americas officially lists the same Nashville location for Bridgestone Retail Operations and its national retail businesses.
615-937-1000
This is the current official corporate number for Bridgestone Retail Operations, LLC, the company that operates Tires Plus.
1-844-338-0739
Monday to Friday: 7:00 AM to 9:00 PM CST
Saturday and Sunday: 7:00 AM to 5:00 PM CST.
Bridgestone Retail Operations, LLC
200 4th Avenue South
Nashville, TN 37201
United States
Tires Plus / Bridgestone Retail Operations, LLC
200 4th Avenue South
Nashville, TN 37201
United States.
Tires Plus does not prominently publish one universal plain-text customer-service email address.
Customers can send written email inquiries through:
https://www.tiresplus.com/contact/
A Tires Plus customer-service representative responds through the submitted contact information.
Automotive Service, Tire Retail, Auto Repair, Vehicle Maintenance and Consumer Automotive Retail
1976
Founded by Tom Gegax and Donald Gullet in Minnesota.
400+ stores in 23 states.
5,000+ teammates.
Bridgestone Retail Operations does not publish public walk-in hours for its Nashville corporate office.
https://www.bebridgestone.com/en/locations/retail-locations/
Bridgestone recruits for Tires Plus automotive technicians, retail sales, store management, and related positions.
Tires Plus sells replacement tires for passenger cars across multiple price points and brands. Customers can search online by vehicle, size, driving needs, or tire category and receive installation through participating stores.
The company offers tire options for SUVs and crossovers, including highway, all-season, touring, and all-terrain products. Bridgestone and Firestone are major featured brands, alongside additional tire manufacturers.
Tires Plus sells tires for light trucks and pickups, including products designed for highway driving, towing, all-terrain use, and varying weather conditions.
As part of Bridgestone Retail Operations, Tires Plus carries a broad selection of Bridgestone passenger, SUV, crossover, and light-truck tires.
Firestone products are also heavily represented throughout the Tires Plus network. Customers can purchase and install Firestone tires while using Tires Plus’ maintenance and repair services.
Tires Plus installs replacement tires and provides associated tire services. Customers can shop, receive a quote, and schedule installation online.
Tires purchased from Tires Plus include qualifying lifetime tire rotations based on manufacturer-recommended mileage intervals. Bridgestone and Firestone tires may also qualify for rotations under published terms.
Stores inspect and repair qualifying flat tires and punctures. Whether a damaged tire can be safely repaired depends on puncture location, size, tire condition, and industry safety standards.
Tires Plus provides free air checks and tire inspections. Technicians can review tire pressure, tread depth, wear patterns, and overall tire condition.
Tires Plus offers standard and lifetime wheel-alignment packages. Proper alignment can help improve handling and reduce uneven tire wear.
Oil-change services include conventional, synthetic-blend, full-synthetic, and high-mileage oil options depending on the vehicle and customer preference. Technicians can also inspect and replace filters where necessary.
Tires Plus provides brake inspection, diagnosis, repair, and replacement. Services can address worn brake pads, fluid leaks, damaged components, and other braking-system problems.
Qualifying Tires Plus offers include complimentary brake inspections to identify worn or unsafe components before repair work is authorized.
Tires Plus offers free battery checks, including diagnostics to assess battery condition and starting performance. Replacement batteries can be installed when needed.
Stores provide replacement batteries for many passenger vehicles, trucks, SUVs, and selected hybrid vehicles.
Tires Plus provides engine diagnostics and selected engine repairs through its automotive-service network. Availability can vary by store and vehicle.
Tune-up services can include system inspections, component checks, spark-plug or ignition-related service, and fuel-system cleaning based on vehicle requirements.
Transmission services include fluid exchanges, system inspections, and selected transmission repairs or replacement. Tires Plus advises customers based on vehicle symptoms and manufacturer recommendations.
Tires Plus performs cooling-system inspections, coolant exchanges, radiator repairs, and qualifying radiator replacement. These services are intended to help control engine temperature and prevent overheating.
Participating stores inspect and service automotive air-conditioning systems. Diagnostic services can identify cooling-performance problems and related component issues.
Tires Plus sells and installs conventional, beam-style, and rear wiper blades. Technicians can remove worn blades and install replacements.
The Complete Vehicle Inspection reviews major vehicle systems including tires, suspension, brakes, exhaust, battery, lights, fluids, engine-compartment components, steering, and other areas.
CVI+ expands on the standard inspection by adding additional diagnostic checks such as starting and charging system testing and coolant-pressure testing.
Tires Plus services selected electric and hybrid vehicles, including brakes, alignment, certain hybrid oil changes, and battery-related work. Customers are advised to call ahead because high-voltage battery capabilities vary by location.
The Tires Plus Credit Card provides eligible customers with financing options, 24/7 account management, nationwide acceptance where applicable, promotional offers, and myCFNA Rewards. The card is issued and managed through Credit First National Association, part of Bridgestone Retail Operations.
Customers can schedule tire installation, maintenance, and repair appointments through TiresPlus.com. Store availability and same-day appointment capacity vary by market.
Many qualifying maintenance and repair services include a 12-month / 12,000-mile limited warranty, while specific tires and other services may carry different warranties. Customers should review the work order and applicable written warranty.
615-937-1000
Bridgestone Retail Operations corporate office.
615-937-1000
615-937-1000
615-937-1000
1-844-338-0739.
1-844-338-0739
1-844-338-0739
Tires Plus does not publish one universal national sales department number. Tire and service sales are handled through individual stores or online quotes.
Ordinary service-billing complaints can use 1-844-338-0739 or the local store involved.
Credit-card billing is handled separately through Credit First National Association.
216-362-5000
CFNA is responsible for Tires Plus credit-card accounts, including account approval, credit limits, card issuance, customer service, and collections.
866-334-1581
This number is currently published for checking qualifying Tires Plus promotional rebate claim status.
No universal Tires Plus regional-office phone number is publicly listed.
Each Tires Plus store has its own local telephone number, available through the store locator.
Tires Plus itself operates in the United States and does not publish a general international customer-service line.
No nationwide Tires Plus emergency hotline is published. For immediate roadside safety issues, vehicle owners should use an appropriate roadside-assistance provider or emergency services if the situation presents a danger.
Tires Plus does not maintain separate Investor Relations.
It is part of Bridgestone Retail Operations and ultimately Bridgestone Corporation.
Tires Plus does not prominently publish a permanent customer-facing media number. Press inquiries are managed through Bridgestone Americas communications.
No universal public Tires Plus HR number is prominently listed.
Careers are managed through Bridgestone’s careers platform.
Appointments can be arranged through
1-844-338-0739
or through TiresPlus.com.
For questions about a repair, tire purchase, warranty, invoice, appointment, or store experience, call 1-844-338-0739. Current phone-support hours are Monday through Friday from 7:00 AM to 9:00 PM CST and weekends from 7:00 AM to 5:00 PM CST. Live chat follows the same published schedule.
For a problem involving work performed at a specific store, contact the store directly first and ask for the store manager. Have your invoice, service date, vehicle year/make/model, mileage, work-order number, and any warranty documents available. This is especially important for repair workmanship, tire installation, alignment, or disputed recommended services.
If the store cannot resolve the issue, use the national Customer Care line or submit the detailed Contact Us form. Tires Plus allows customers to identify the store visited, vehicle information, nature of inquiry, and a written explanation of up to 4,000 characters, which makes the form useful for documented escalation.
Bridgestone Retail Operations, LLC
200 4th Avenue South
Nashville, TN 37201
United States.
200 4th Avenue South
Nashville, TN 37201
Bridgestone Americas identifies Bridgestone Retail Operations as one of the subsidiaries and operating groups based at this location.
General corporate correspondence can use:
Bridgestone Retail Operations, LLC
200 4th Avenue South
Nashville, TN 37201
unless the customer’s invoice, credit agreement, warranty, or legal notice provides a different address.
Credit First National Association
6275 Eastland Road
Brook Park, OH 44142
CFNA handles the Tires Plus Credit Card and related account functions.
Tires Plus was founded in Minnesota and historically had stronger corporate ties there before becoming part of Bridgestone Retail Operations in 2001. For current corporate-headquarters purposes, however, Nashville, Tennessee, not Illinois or Minnesota, is the correct headquarters for the operating parent that runs Tires Plus.
Tires Plus complaints can involve repairs, tire installation, workmanship, alignment, pricing, warranties, billing, credit-card accounts, store employees, appointments, or another automotive service. Before escalating, keep the invoice, work order, vehicle information, mileage, service date, store location, photographs, diagnostic results, warranty paperwork, and any previous customer-service correspondence.
Start with the Tires Plus store where the service was performed and speak with the manager. Explain the issue using the invoice and work order, and clearly identify whether the concern involves workmanship, a tire, a recommended repair, damage, pricing, or customer service. If local resolution is not possible, call 1-844-338-0739.
If the issue concerns a Tires Plus Credit Card, the correct organization may be Credit First National Association, not the repair store. CFNA is responsible for card issuance, customer service, account limits, and collections. Promotional rebate problems can use 866-334-1581 when the issue concerns a qualifying rebate claim.
If the store employee cannot resolve the complaint, ask for the Store Manager or appropriate area management review. Present the original invoice and explain exactly what work was authorized, what outcome occurred, and what remedy you are requesting. For mechanical disputes, records of subsequent inspections or diagnostics from another qualified repair facility can be helpful.
Submit a written complaint through https://www.tiresplus.com/contact/. The form lets customers identify the store visited, vehicle, inquiry type, contact information, and detailed complaint. A written record is particularly important for warranty, damage, repair-quality, or refund disputes.
For a serious complaint that remains unresolved after Customer Care review, write to Bridgestone Retail Operations, LLC, 200 4th Avenue South, Nashville, TN 37201. Include the service invoice, store number, vehicle information, mileage, dates, previous case information, and a clear statement of the resolution you are requesting.
Warranty disputes should follow the warranty terms shown on the invoice or service documentation. Tires Plus notes that qualifying services can carry a 12-month / 12,000-mile limited warranty, while tire warranties can have different mileage and manufacturer conditions. Credit disputes should be directed to CFNA if the Tires Plus Credit Card is involved.
Automotive-repair complaints may fall under a state motor-vehicle repair regulator, consumer-affairs department, Attorney General, or licensing agency depending on the state. Tire safety complaints may also involve federal transportation-safety agencies where appropriate. Credit-card issues can fall under banking or consumer-finance regulators because CFNA is a federally chartered bank. The correct regulator depends on the complaint type.
If a disputed charge remains unresolved, customers may contact the card issuer or payment provider and use its formal transaction-dispute process. General consumer complaints can also be filed with the appropriate state Attorney General or consumer-protection office. Provide invoices, repair estimates, photographs, and the written Tires Plus response to support the complaint.
If a significant repair, property-damage, warranty, or financial dispute cannot be resolved internally or through regulators, review the service agreement, warranty, credit agreement, and any dispute-resolution provisions before considering formal legal action. Preserve the vehicle, replaced parts when possible, invoices, photographs, diagnostic evidence, written complaints, and responses because these records can be important in mediation, arbitration, small-claims court, or other legal proceedings.
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