Levy Restaurants
Levy is a Chicago-based hospitality company specializing in food, beverage, premium dining, concessions, retail, restaurants, event hospitality, analytics, and guest experiences across major sports, entertainment, convention, cultural, and leisure venues. The business began in 1978, when brothers Larry and Mark Levy invested in D.B. Kaplan’s Delicatessen in Chicago’s Water Tower Place with support from their mother, Eadie Levy. The company later expanded from restaurants into sports hospitality, beginning with stadium dining at Comiskey Park in 1982 and adding Wrigley Field in 1985.
Levy has since developed into one of the largest sports and entertainment hospitality operators in North America. Its operations span stadiums, arenas, convention centers, cultural attractions, restaurants, premium suites, catering, merchandise, special events, and analytics. Current Levy leadership information states that the company has 60,000+ team members serving guests at more than 400 locations in North America and other markets.
Levy became part of the broader Compass Group organization through a strategic relationship that began in 2000. Today it operates as a major hospitality business within Compass Group North America, while maintaining its Levy name, Chicago headquarters, leadership structure, and specialty in sports, entertainment, leisure, and premium guest experiences. Andy Lansing currently serves as Chairman and Chief Executive Officer of Levy.
Levy
980 N. Michigan Avenue
Chicago, IL 60611-4501
United States
Levy’s current website consistently identifies this Chicago address as its corporate contact location.
980 N. Michigan Avenue
Chicago, IL 60611-4501
This office supports Levy’s executive leadership, operations, partnerships, culinary programs, venue development, communications, analytics, events, retail, and other hospitality functions.
No separate public mailing address is prominently published. Corporate correspondence can be directed to
Levy
980 N. Michigan Avenue
Chicago, IL 60611-4501
Venue-specific guest complaints should generally be addressed first to the specific stadium, arena, restaurant, convention center, cultural attraction, or hospitality venue because Levy’s operations are distributed across hundreds of client properties.
No current correction to a different historical headquarters is necessary for the referenced Chicago page. The verified current corporate address remains on North Michigan Avenue.
312-664-8200.
Levy does not publish one universal nationwide consumer Customer Service hotline for every venue.
For corporate routing
312-664-8200
980 N. Michigan Avenue, Chicago, IL 60611-4501
980 N. Michigan Avenue, Chicago, IL 60611-4501
Levy does not prominently publish one universal general Customer Service email.
Current media contact
kmemolo@levyrestaurants.com.
Hospitality, Sports and Entertainment Foodservice, Concessions, Catering, Restaurants, Retail, Analytics and Venue Services
1978
Larry Levy and Mark Levy.
60,000+ team members.
400+ locations across North America and other markets.
Levy does not prominently publish public walk-in office hours for its Chicago headquarters.
https://www.levyrestaurants.com/
https://www.levyrestaurants.com/careers
Levy provides food, beverage, premium hospitality, concessions, suites, clubs, and other guest services at major professional and collegiate sports venues. Its business model is designed around managing very high guest volumes while also delivering premium and customized dining experiences.
Levy supports arena events including basketball, hockey, concerts, family entertainment, and other live events. Services can range from traditional concessions to luxury suites, premium clubs, catering, and retail operations.
Levy operates concession stands and foodservice programs in stadiums. Menus are often tailored to local market tastes, venue traditions, fan preferences, attendance patterns, and operational requirements.
Premium dining includes suites, clubs, private hospitality areas, courtside or field-level experiences, and chef-driven menus for high-end guests and corporate clients.
Levy’s roots are in restaurants, and restaurant operations remain part of the company’s hospitality portfolio. These businesses emphasize food quality, service, local concepts, and distinctive guest experiences.
Levy operates food, beverage, catering, banquet, and hospitality programs at convention centers. The company formally launched a dedicated convention-center division in 2017 after years of experience in large-scale event hospitality.
Levy provides dining and hospitality services at museums, zoos, music venues, wineries, and other cultural attractions. Services may include cafés, restaurants, kiosks, event catering, concessions, and private functions.
Levy plans and operates private events at many of its partner venues. Services can include menu development, event planning, staffing, beverage programs, premium spaces, and full-service hospitality for corporate events, galas, weddings, and celebrations.
Catering is a major component of Levy’s business across convention centers, sports venues, restaurants, and cultural attractions. Menus can range from casual group service to sophisticated plated dinners and large banquets.
Levy operates merchandise and fan retail programs through Rank + Rally. These operations help teams and venues manage stores, branded merchandise, fan gear, event retail, and other non-food guest spending.
Rank + Rally is Levy’s dedicated sports and entertainment retail operation. It manages venue merchandise and curated retail environments intended to extend the fan experience beyond food and beverage.
Levy created E15 in 2014 as an analytics and insights business. E15 evaluates operational, financial, consumer, menu, and behavioral data to improve revenue, efficiency, fan experience, and strategic planning. It now supports multiple Compass sectors across the U.S. and Canada.
Levy develops venue-specific menus using culinary teams, local partnerships, consumer research, and event data. Menus can incorporate local restaurants, celebrity chefs, regional foods, premium items, and fan favorites.
Levy manages alcoholic and non-alcoholic beverage programs at participating venues, including bars, premium clubs, mobile vendors, suites, and concessions, subject to local licensing requirements.
Levy’s sustainability initiatives address ingredient sourcing, food waste, packaging, reuse, and venue operations. The company says it works to reduce environmental impact while maintaining guest experience and food quality.
Levy’s chefs, operations specialists, and hospitality teams advise partners on kitchen design, menu engineering, staffing, guest flow, and premium-experience strategy.
Technology is used across mobile ordering, point-of-sale systems, digital menu management, analytics, payment, guest data, and venue operations.
312-664-8200.
312-664-8200
312-664-8200
312-664-8200
No universal consumer Customer Service number is publicly listed for all Levy-operated venues.
Use the relevant venue or corporate routing number.
Corporate routing
312-664-8200
No universal toll-free Levy corporate number is prominently published.
Levy does not publish one universal sales number. Prospective venue or event partners can use the company’s Contact Us form.
No universal public billing number is listed. Billing questions should be handled with the venue, event representative, or Levy business contact associated with the transaction.
Levy operates regionally but does not publish a single universal regional-office contact.
Venue-specific telephone numbers vary by stadium, arena, convention center, restaurant, or cultural attraction.
Levy does not publish a single universal international Customer Service number.
No corporate emergency hotline is published. Immediate safety issues at a venue should be reported to venue security, local staff, or emergency services.
Levy itself does not maintain a standalone public Investor Relations department.Levy is part of Compass Group, whose publicly traded parent is Compass Group PLC.
Kevin Memolo
Director of Communications
kmemolo@levyrestaurants.com.
No universal public HR line is prominently published.
https://www.levyrestaurants.com/careers
No universal booking number exists because private-event and restaurant reservations depend on the relevant venue or property.
For a complaint about food, beverage service, a concession stand, premium suite, retail purchase, catering event, or employee interaction, start with the venue where the issue occurred. Levy operates through hundreds of individual stadiums, arenas, convention centers, cultural attractions, and restaurants, so the local Levy manager or venue guest-services team will usually have the most direct access to transaction and staffing information.
If the venue cannot resolve the issue, use Levy’s corporate Contact Us form or call 312-664-8200. Provide the venue name, event date, approximate transaction time, receipt or order number, seating or suite details if applicable, and any previous guest-services case information. Levy’s Contact Us form specifically allows users to identify the restaurant or venue connected with the inquiry.
For private-event issues, contact the event manager or Levy catering representative who handled the booking before escalating to corporate headquarters. Contract, deposit, and banquet disputes often require review of the event agreement rather than ordinary venue Customer Service.
Complaints can involve food quality, service, concessions, retail purchases, catering, private events, venue employees, billing, accessibility, alcohol service, or another hospitality issue. Gather your receipt, venue name, event date, seating area or suite, employee names where known, order details, photographs, and previous correspondence.
Start with guest services, concessions management, restaurant management, or the Levy team at the venue where the problem occurred. Describe the issue while the event is still underway when possible, because immediate correction may be available for food, seating-area delivery, hospitality, or merchandise concerns.
If the issue relates to catering, premium suites, retail merchandise, private events, or convention-center service, contact that specific department rather than a general guest-services employee. Specialized teams typically have access to the contract, order, or operational records needed to review the complaint.
Ask for the Levy location director, general manager, catering manager, retail manager, or venue hospitality supervisor if the first employee cannot resolve the issue. Provide the exact date, venue, transaction amount, and previous response so management can investigate efficiently.
Use Levy’s official Contact Us form and identify the venue or restaurant involved. Provide your contact information, company if applicable, phone number, and detailed comments. A written submission is especially useful for complaints that could not be resolved during the event.
For unresolved matters, write to Levy, 980 N. Michigan Avenue, Chicago, IL 60611-4501 or call 312-664-8200. Include copies of receipts, event agreements, emails, photographs, and prior complaint details, along with a clear request for resolution.
Contract, private-event, commercial-partnership, employee, accessibility, or venue-specific compliance complaints may require a specialized Levy or Compass Group department. Ask corporate support to route the issue to legal, human resources, risk management, event management, or the appropriate operational division.
Food-safety complaints may be reported to the local health department. Alcohol-service complaints may involve state or local alcohol regulators. Employment, wage, workplace-safety, or accessibility complaints can fall under the appropriate state or federal authority depending on the issue.
Consumers may contact a card issuer for unresolved transaction disputes. General consumer complaints may also be filed with the appropriate Attorney General or consumer-protection agency. For event contracts, review the written agreement before filing any financial dispute.
If a substantial contract, payment, injury, or commercial dispute remains unresolved, review the terms of the applicable ticket, venue agreement, event contract, or transaction. Formal claims may be subject to contractual limitations, arbitration provisions, venue rules, or other dispute-resolution requirements, so independent legal advice may be appropriate.
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