Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. The company has about 925 managed, franchised, and owned properties (around 226,000 rooms) in about 65 countries. Its core Hyatt Regency brand offers hospitality services targeted primarily to business travellers and leisure guests. The firm’s hotel chains include the upscale, full-service Hyatt, Grand Hyatt, and Andaz brands, as well as Park Hyatt (luxury) and Hyatt Place (select service). Hyatt also operates resorts under the names Hyatt Zilara and Hyatt Ziva. Domestic markets account for nearly 85% of total revenue.
Industry
Hotels, Casinos, Resorts
Established
1957
Corporate Phone Number
800.323. 7249
Customer Support Phone Number
(800) 544-9288
No of Employees
206000+
Headquartered Address
150 North Riverside Plaza,
8th Floor Chicago, Illinois 60606
Senior Management
Thomas J. Pritzker — Executive Chairman
Mark Samuel Hoplamazian — President, Chief Executive Officer & Director
Joan Bottarini — Executive VP, Chief Financial & Accounting Officer.
Email:
Website:
This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Hyatt Hotels Address, Corporate Number and more.
Cassi
The customer service has been absolutely terrible. I made a reservation online and for some reason the reservation system had the wrong day. I was charged for the hotel for a night calling it a know show. I was never intending on being there this day. I was not sent an email and I was not notified of this until I received my bill on my credit card. I have called, emailed and tried to get in touch countless times with no success. I finally just spoke with Zak, the manager, and he did nothing other than repeat everything I had already said. I’m truly shocked at the unethical way Hyatt has chosen to handle this. I thought more of the Hyatt Corporation, however; this is disgraceful.
SHARON O'CONNELL
I am also disgusted! Since May 2023 I have not had an agreeable resolution to non working toilet, missing peephole, broken bathroom door latch and broken night shade. Hyatt actually charged us for an extra room! Disgraceful!