Culligan
Culligan
Culligan International is a global water-treatment and water-services company headquartered in Rosemont, Illinois. The business was founded in 1936 by Emmett J. Culligan and has developed from a regional water-conditioning operation into a worldwide organization providing residential, commercial, industrial, and workplace water solutions. Culligan’s products and services include water softeners, reverse-osmosis systems, whole-house filtration, drinking-water systems, bottle-free coolers, dispensers, water testing, commercial treatment equipment, and ongoing maintenance services.
Today, Culligan International operates a large portfolio of water brands and technologies. Its global family includes businesses and brands such as Culligan, Quench, Zip Water, Purezza, and other specialized water-treatment operations. Current company information states that Culligan serves more than 170 million consumers, has 22 million+ active installations, employs more than 18,000 people, and operates across more than 100 countries through direct businesses, dealers, and service networks.
Culligan International is privately held, with BDT & MSD Partners holding majority ownership. Current leadership is headed by Scott Clawson, Chairman and Chief Executive Officer, while Al Hamood serves as President and Chief Operating Officer and Tim Fetters serves as President, Americas. Culligan reported approximately $3.4 billion in 2025 revenue, reflecting the significant scale the company has reached within the global water-services industry.
1-877-540-9072
Culligan’s current official Contact Us page lists this number alongside the Rosemont corporate headquarters. It is the most appropriate published headquarters-level telephone contact for general corporate routing.
1-877-431-9752
Culligan’s current corporate facts page identifies this number for customer support at the headquarters level. Local installation, salt-delivery, repair, or equipment-service issues may still be routed to the customer’s individual Culligan dealership.
Culligan International
9399 W. Higgins Road, Suite 1100
Rosemont, IL 60018
United States
Culligan International
9399 W. Higgins Road, Suite 1100
Rosemont, IL 60018
United States
Customer Relations: customerrelations@culligan.com
Media Relations: media@culligan.com
Investor Relations: InvestorRelations@culligan.com
Careers: recruiting@culligan.com.
Water Treatment, Water Filtration, Water Softening, Drinking Water Systems, Commercial Water Services and Industrial Water Solutions
1936
Culligan was founded by Emmett J. Culligan and began developing its dealer-based water-treatment model shortly afterward.
Scott Clawson
Current title
Chairman and Chief Executive Officer.
Privately held
Majority owned by BDT & MSD Partners.
18,000+ employees worldwide
Current 2026 corporate information uses this broad global workforce figure.
https://www.culligan.com/careers
Culligan water softeners are designed to reduce calcium and magnesium minerals responsible for hard water. The systems can help reduce scale accumulation in plumbing and appliances, improve soap performance, and address common hard-water issues affecting showers, dishes, laundry, and fixtures. Culligan offers multiple equipment configurations depending on household size, water chemistry, and usage requirements.
Culligan offers reverse-osmosis systems for customers seeking additional treatment at the drinking-water tap. RO technology uses multiple treatment stages to reduce a wide range of dissolved impurities and contaminants, improving water quality and taste. Culligan’s Aquasential Smart Reverse Osmosis system is one of its current flagship residential drinking-water products.
Whole-house filtration systems treat water before it reaches faucets, showers, washing machines, and other household fixtures. Depending on local water conditions, Culligan systems may address chlorine, sediment, iron, odor, and other water-quality concerns. Dealers generally recommend equipment after evaluating the household’s water supply.
Culligan provides point-of-use filtration products designed specifically for drinking and cooking water. Options can include under-sink filtration, multi-stage systems, faucet-related products, pitchers, and other treatment technologies depending on the market and brand.
Culligan has expanded its consumer filtration lineup through Culligan with ZeroWater technology. These products include pitcher and countertop-style filtration solutions intended to improve drinking-water purity while providing an accessible option for customers who do not require a permanently installed treatment system.
Culligan integrates connected features into selected water-treatment equipment, including monitoring technologies that allow customers to track system performance and water usage. Smart equipment can help identify service needs, provide notifications, and make ongoing water-system management easier.
Selected Culligan dealers provide bottled-water delivery for homes and businesses. Customers can arrange recurring deliveries based on usage needs, making this service suitable for workplaces, households, and organizations that prefer bottled purified water rather than installed filtration.
Culligan provides bottle-free water dispensers and coolers that connect directly to an existing water source and filter water on demand. These systems are widely used in offices, commercial facilities, schools, healthcare environments, and workplaces seeking to reduce bottled-water handling and single-use plastic waste.
Culligan’s broader portfolio includes countertop, freestanding, and integrated drinking-water dispensers. Depending on the model, systems can provide chilled, ambient, hot, sparkling, or filtered water and may be designed for household, hospitality, workplace, or commercial use.
Culligan dealers can perform basic in-home water testing to identify common water-quality issues such as hardness, iron, chlorine, and other conditions. Test results can then be used to recommend appropriate filtration or softening equipment.
Culligan operates an Illinois EPA-certified analytical laboratory capable of more detailed testing. The laboratory analyzes more than 14,000 samples annually and can perform tests involving lead, total coliform, ions, well water, and other parameters, with turnaround times ranging from approximately 24 hours to five business days depending on the analysis.
Culligan designs commercial water-treatment solutions for restaurants, schools, hospitals, hotels, offices, manufacturing facilities, and other organizations. Services may include water softening, filtration, reverse osmosis, deionization, process-water treatment, equipment installation, and ongoing maintenance.
Industrial systems are designed for facilities with more demanding process-water requirements. Culligan can evaluate incoming water quality, production needs, equipment protection, boiler and cooling requirements, high-purity water applications, and other operational conditions before designing a customized treatment system.
Local Culligan dealers provide scheduled maintenance, filter replacement, equipment troubleshooting, repairs, salt delivery, and other service functions. Because many Culligan businesses operate through locally managed dealers, service arrangements and response times can vary by market.
Customers using traditional water-softening systems can arrange delivery of salt through participating local Culligan dealers. Scheduled service can reduce the need for customers to transport heavy bags and helps maintain uninterrupted softener operation.
1-877-540-9072
This is the current number displayed with Culligan International’s Rosemont headquarters.
1-877-431-9752
This is the current headquarters-level customer support number identified by Culligan.
customerrelations@culligan.com
Customers with unresolved service or product concerns can use this corporate email after first working with the local dealership.
1-847-430-2800
Culligan publishes this number for its U.S. Export Department at the Rosemont headquarters.
1-800-268-5458
This is the number Culligan publishes for its Canadian organization.
1-888-978-0839
Culligan’s current customer portal publishes this telephone number for account-related Customer Service.
1-855-561-4527
Culligan’s e-commerce terms identify this number for questions involving the online service or purchases made through that platform.
media@culligan.com.
InvestorRelations@culligan.com.
recruiting@culligan.com
https://www.culligan.com/careers
Culligan dealerships have individual local telephone numbers. Customers should use the official dealer locator:
https://www.culligan.com/locations
For an installation, repair, salt-delivery, equipment, billing, or service problem, the most efficient first contact is usually the local Culligan dealership responsible for the customer’s account. Culligan’s dealer network manages much of the last-mile customer relationship, so local representatives typically have access to the equipment history, service agreement, installation date, technician records, and local billing information.
If the local dealership does not resolve the issue, contact Culligan International Customer Relations at 1-877-431-9752 or email customerrelations@culligan.com. For a headquarters-level inquiry, 1-877-540-9072 is also published with Culligan’s Rosemont office. Have your account details, dealer location, equipment model, service dates, invoice information, and previous complaint history available so the corporate team can understand the issue without repeating the entire process.
9399 W. Higgins Road, Suite 1100
Rosemont, IL 60018
United States
9399 W. Higgins Road, Suite 1100
Rosemont, IL 60018
United States
9399 W. Higgins Road, Suite 1100
Rosemont, IL 60018
United States
Customers may need to complain about equipment performance, installation quality, water testing, recurring service, salt delivery, billing, financing, warranty coverage, salesperson conduct, or another Culligan service. Before escalating, collect the service address, account number, local dealer name, contract or invoice, equipment model and serial number where available, water-test results, photographs, and previous communication with technicians or sales representatives.
Begin with the dealership that sold, installed, or services the system because local Culligan dealers manage the majority of customer-facing work. Explain the problem clearly and ask for a service appointment or management review. Provide installation dates, equipment information, invoices, and any photographs or water-quality test results. Keep a written record of the representative’s name, date of contact, and promised next steps.
If the first representative cannot resolve the problem, request review by the service manager, dealership manager, or owner. Explain what work has already been performed and why the issue remains unresolved. For recurring problems, provide a timeline showing each service visit, repair attempt, replacement part, or billing adjustment so management can see the full history.
Check the purchase agreement, rental agreement, maintenance contract, and applicable warranty before escalating further. Culligan equipment and services can be sold under different arrangements, and coverage may depend on the specific product, dealer, installation date, and contract. Identify the exact warranty or service provision you believe applies and include it in your complaint.
If the local dealership does not provide a satisfactory resolution, contact Culligan International Customer Relations at 1-877-431-9752 or customerrelations@culligan.com. Give the corporate team the local dealership name, account information, dates of prior contacts, equipment details, and requested remedy. This helps Culligan determine whether additional dealer-level or corporate review is appropriate.
For a serious unresolved issue, call 1-877-540-9072 and request routing to the appropriate corporate team. Headquarters-level escalation is most useful when the complaint involves repeated unsuccessful dealer contacts, significant equipment failure, a corporate policy question, or a dispute that cannot be resolved at the local level.
Send written correspondence to Culligan International, 9399 W. Higgins Road, Suite 1100, Rosemont, IL 60018. Include your full contact information, dealer name, contract or invoice numbers, service history, supporting evidence, and the specific resolution you are requesting. Keep copies of everything sent and use a mailing method that provides delivery confirmation.
If the dispute concerns financing, recurring card charges, or another payment mechanism, contact the finance company, credit-card issuer, or bank involved in addition to Culligan. Provide evidence showing the disputed amount and what service or equipment was expected. Do not assume a card dispute automatically cancels a contractual obligation, so continue communicating with Culligan while the financial dispute is reviewed.
If a material consumer dispute remains unresolved, consider the consumer-protection office or Attorney General in the state where the purchase or service occurred. Complaints involving advertising, contract terms, billing, or service representations may fall within state consumer-protection jurisdiction. Provide the regulator with the contract, invoices, complaint history, and Culligan’s response.
For serious disputes involving water-treatment performance, contractual obligations, financing, or property damage, the final route may depend on the type of claim and local law. Customers may need to consult the applicable licensing authority, water-treatment regulator, small-claims process, arbitration requirements, or legal counsel. Culligan’s current terms contain specific dispute provisions, so review the agreement governing the relevant transaction before beginning formal proceedings.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.