Baxter International Headquarters & Corporate Office

About Baxter International

Baxter International Inc. is a global medical technology company headquartered in Deerfield, Illinois. Its products are used in hospitals, physicians’ offices, surgery centers, pharmacies, and other healthcare settings. Baxter’s current portfolio includes infusion systems, IV solutions, parenteral nutrition, pharmaceuticals, surgical products, patient monitoring, diagnostic equipment, hospital beds, respiratory technologies, and connected-care systems.

Baxter traces its history back nearly a century and built its reputation around products designed to support critically ill and medically complex patients. In recent years, the company significantly expanded through its acquisition of Hillrom, adding hospital beds, patient monitoring, diagnostic cardiology, respiratory-health, and connected-care technologies to its portfolio.

A major current corporate change is that Baxter sold its Kidney Care business to Carlyle on January 31, 2025. That business now operates as Vantive and is no longer part of Baxter’s continuing operations. Baxter received approximately $3.4 billion of net after-tax proceeds and now operates as a more focused medical-technology company. Current President and CEO Andrew Hider is leading the company’s next phase of restructuring and growth.

Quick Information

Corporate Phone Number

224-948-2000

This is Baxter’s current Deerfield headquarters number.

Customer Service Number

For general U.S. product and corporate support

1-800-422-9837

Local

1-224-948-1812.

Corporate Office Address

Baxter International Inc.
One Baxter Parkway
Deerfield, IL 60015
United States

Headquarters Address

Baxter International Inc.
One Baxter Parkway
Deerfield, IL 60015
United States.

Email

Media: media@baxter.com

Investor Relations: global_corp_investor_relations@baxter.com.

Industry

Medical Technology, Medical Devices, Pharmaceuticals, Hospital Equipment and Healthcare Solutions

Founded

1931

Baxter has operated for nearly a century in medical products and healthcare technology.

Number of Employees

Approximately

37,500 team members

according to current 2026 Baxter communications.

Current CEO

Andrew Hider

President and Chief Executive Officer.

Stock Listing

NYSE: BAX

Corporate Office Hours

Baxter does not prominently publish general public walk-in headquarters hours.

Corporate and product inquiries should be arranged through the relevant contact channel.

Website

https://www.baxter.com/

Investor Relations

https://investor.baxter.com/

Careers Page

https://jobs.baxter.com/

Baxter International Products & Services

Infusion Systems

Baxter develops infusion pumps and related systems used to administer medications and fluids.

Its current portfolio includes connected technologies such as the Novum IQ platform, designed for hospital infusion workflows.

Intravenous Solutions

Baxter supplies IV fluids and related products used throughout hospitals and other healthcare environments.These solutions support hydration, medication delivery, and numerous inpatient treatments.

Parenteral Nutrition

Baxter provides parenteral nutrition solutions for patients who cannot receive sufficient nutrition through the gastrointestinal tract.Its portfolio supports hospitals, specialty care, and complex nutritional therapy.

Advanced Surgery Products

Baxter’s Advanced Surgery portfolio includes products used to support hemostasis, sealing, tissue management, and surgical procedures.These products are used across multiple surgical specialties.

Injectable Pharmaceuticals

Baxter manufactures and markets injectable medicines for hospitals and other healthcare environments.Its pharmaceutical operations focus heavily on products required for acute and critical care.

Drug Preparation and Delivery

Baxter provides technologies that support medication preparation, compounding, administration, and workflow.These solutions are designed to help clinicians manage complex medication processes.

Hospital Beds

Through Hillrom, Baxter provides hospital beds and surfaces designed for acute, intensive, and post-acute care.Products can incorporate patient-positioning, safety, mobility, and connected-care features.

Patient Monitoring

Baxter supplies patient-monitoring technologies for hospitals and other clinical environments.These systems help care teams monitor vital signs and patient condition across different care settings.

Diagnostic Cardiology

Baxter’s Hillrom portfolio includes diagnostic cardiology technologies such as electrocardiography and related cardiac-assessment equipment.These products support clinical diagnosis in hospitals and physicians’ offices.

Respiratory Health

Baxter provides respiratory-health products and technologies used to assist patients with airway-clearance and related respiratory needs.The portfolio serves hospitals and home-care environments.

Clinical Communication

Baxter’s connected-care technologies help hospitals coordinate patient information, alerts, communication, and clinical workflows.These tools are increasingly integrated with broader digital hospital systems.

Care Communications

Nurse-call and care-communication products allow patients and clinicians to communicate more effectively within hospitals.

Systems can connect bedside requests, staff communication, and workflow notifications.

Medical Equipment Service

Baxter provides technical and equipment support for many of its medical devices.Its Global Service organization handles troubleshooting, repairs, service requests, and parts assistance.

Equipment Rentals

Baxter supports rental arrangements for selected medical equipment.Availability and terms depend on the product and healthcare customer.

Parts Support

Healthcare customers can obtain replacement parts and technical assistance for qualifying Baxter equipment through specialized service teams.

Baxter International Corporate Phone Numbers

Corporate Phone Number

224-948-2000.

Corporate Headquarters Number

224-948-2000

Headquarters Number

224-948-2000

Corporate Office Number

224-948-2000

Customer Service Number

General corporate and product support

1-800-422-9837.

Customer Support Number

1-800-422-9837

Local alternative

1-224-948-1812

Patient Safety Number

To report a U.S. adverse event

1-866-888-2472

or

1-224-948-1844.

Product Complaint Support

Baxter uses its official Product Feedback Portal for product-quality complaints.Customers can also begin through corporate support at 1-800-422-9837.

Global Service Number

Baxter provides product-specific Global Service support through its support center.Because numbers can differ by equipment line, customers should use the official support selector rather than an unverified general number.

Parts Number

Parts support is product-specific.The current Baxter Support website routes callers to the appropriate team.

Rental Support Number

Equipment rental contacts vary by product.Use Baxter’s official support portal for the current applicable number.

Investor Relations Number

224-948-3085

Current contact

Kevin Moran

Email

global_corp_investor_relations@baxter.com.

Media / Press Number

224-948-5353

Email

media@baxter.com.

Toll-Free Number

General U.S. support

1-800-422-9837

Billing Number

Baxter does not publish one universal consumer billing number because most sales are business-to-business healthcare transactions.

Customers should use their invoice contact, account representative, or Customer Support.

Sales Number

Baxter does not publish one universal sales number across its global portfolio.Product sales contacts differ by division and country.

International Number

Baxter operates globally and uses country-specific support centers.

U.S. headquarters

224-948-2000

Emergency / After-Hours Number

No universal public corporate emergency hotline is listed.For urgent adverse-event reporting in the United States, use 866-888-2472.

Human Resources Number

Baxter does not publish one universal applicant HR number.

Careers

https://jobs.baxter.com/

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Baxter International

For general U.S. Baxter assistance, start with 1-800-422-9837. If you know the product family involved, tell the representative the exact Baxter product, model, serial number if available, healthcare facility, and whether the issue concerns an order, technical malfunction, product quality, or clinical safety. Baxter’s support system separates ordinary Customer Support, Global Service, parts, rentals, adverse-event reporting, and product complaints.

For a potential adverse event, call 866-888-2472 or 224-948-1844. Product-quality complaints should use Baxter’s Product Feedback Portal. Healthcare organizations with technical equipment problems should use Baxter Global Service rather than media, investor, or corporate headquarters contacts.

For corporate matters, the headquarters number is 224-948-2000. Investor questions should go to 224-948-3085, and media inquiries to 224-948-5353. Having product names, purchase order numbers, equipment serial numbers, previous support cases, and photographs where relevant will make escalation more efficient.

Baxter International Headquarters & Corporate Office Address

Current Headquarters

Baxter International Inc.
One Baxter Parkway
Deerfield, IL 60015
United States

Corporate Office

Baxter’s principal corporate office and headquarters are the same Deerfield location.The company continues to identify Deerfield, Illinois as its global headquarters.

Mailing Address

General corporate correspondence can be directed to

Baxter International Inc.
One Baxter Parkway
Deerfield, IL 60015

Product returns, payments, legal notices, or specialized correspondence may use different addresses and should follow the instructions supplied by Baxter for the applicable matter.

Other Important Address

Baxter does not publish a universal alternative address for every product complaint.

Adverse events and product complaints should be submitted through the official Patient Safety and Product Feedback channels instead of mailing them generically to headquarters.

Former / Historical Business Structure

Baxter’s former Kidney Care segment is no longer part of the company.

The business was sold to Carlyle on January 31, 2025 and now operates as Vantive. Kidney-care products belonging to Vantive should therefore not be presented as current Baxter products simply because they appeared on older Baxter pages.

How to File a Complaint Against Baxter International

Baxter complaints can involve product quality, adverse events, technical equipment failures, deliveries, orders, billing, warranty or service, business-account support, or corporate matters. Gather the product name, lot number, model or serial number, healthcare facility, purchase order, invoice, photographs, patient-safety information where appropriate, and all previous case numbers before escalating.

Step 1: Contact Customer Service

Start with Baxter Customer Support at 1-800-422-9837. Explain the product or service involved, the healthcare facility, relevant order information, and the specific problem. Ask the representative to identify whether the issue belongs to Customer Support, Global Service, Patient Safety, Product Quality, or another specialized group.

Step 2: Contact the Relevant Department

Technical equipment issues should be routed to Global Service, parts problems to Parts Support, rentals to the Rentals team, and adverse events to Patient Safety. U.S. adverse events can be reported at 866-888-2472. Product-quality complaints should use Baxter’s Product Feedback Portal.

Step 3: Request Supervisor or Management Review

If the first support team cannot resolve the complaint, request escalation to a supervisor, product specialist, field-service manager, account manager, or quality representative. Provide the original case number and a clear timeline of what happened, what troubleshooting was attempted, and what resolution you need.

Step 4: Use the Company’s Written Complaint Channel

For product-quality matters, submit complete documentation through Baxter’s Product Feedback Portal so the complaint is formally entered into its quality system. Include model, lot, serial number, photographs, incident details, and healthcare-facility information where appropriate. A written channel is especially important for medical-device quality matters.

Step 5: Contact Corporate Headquarters

For serious unresolved corporate issues, write to Baxter International Inc., One Baxter Parkway, Deerfield, IL 60015. Include previous case numbers, product details, dates, the responsible business unit, and copies of prior correspondence. Corporate phone routing is available at 224-948-2000.

Step 6: Use the Specialized Complaint or Dispute Department

Adverse events should be handled by Baxter Patient Safety rather than ordinary Customer Service. Technical service issues should stay within Global Service, while quality complaints should be logged through Product Feedback. Using these specialized systems creates the appropriate regulatory and internal record for the type of complaint.

Step 7: File With the Appropriate Regulator

If the complaint involves a medical-device safety issue or adverse event and remains unresolved, the U.S. Food and Drug Administration may be an appropriate external regulator. Other countries use their own medical-device and pharmaceutical regulators. The correct regulator depends on the product, jurisdiction, and nature of the incident.

Step 8: Use Consumer Protection or Financial Dispute Options

Healthcare organizations with unresolved contractual, billing, or commercial disputes should review their purchase, service, warranty, or distribution agreements. Payment disputes may involve the purchasing organization’s financial institution or procurement process. Individual patients should generally coordinate with their healthcare provider because many Baxter products are supplied through hospitals rather than sold directly to consumers.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant unresolved commercial or product disputes, review the applicable purchase agreement, warranty, service contract, and governing law before pursuing formal proceedings. Businesses should preserve purchase orders, technical reports, complaint cases, product samples where permitted, quality records, and written Baxter responses before consulting legal counsel or beginning contractual dispute resolution.